Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSpeedy service
Gladys K has recently been handling our contract renewal for the property we are renting. I just want to highlight how fast our queries were answered and how she handled renewing our tenancy in a flexible manner. We appreciate it very much. Thanks.
WV · 30 September 2024
Agent replied · 23 October 2024
Thank you for your review, glad to hear Gladys could help you.
★★★★★ 5/5
TrustpilotDanish was a an excellent property…
Danish was a an excellent property manger he instantly respond to my emails very kind. He is making things easier.
Abdalgader · 31 March 2023
Agent replied · 23 October 2024
Thank you for your review Abdalgader, glad to hear Danish could help you.
★★★★★ 5/5
GoogleThank you to Darnell McDonald who helped us a lot since the start, from the viewings up until the very end of the process. Constant, smooth and prompt communication overall :)PositiveResponsiveness, Professionalism
Anj · 23 October 2021
Agent replied · 22 October 2024
Thank you for taking time to reflect to services by this agent and the office.
Yours,
Chase Evans
★★★★★ 5/5
TrustpilotChase Evans Property Management have…
Chase Evans Property Management have generally been very useful for miscellaneous queries associated with renting. Edmond was particularly helpful and courteous recently.
Munir · 21 January 2023
Agent replied · 23 October 2024
Thank you for your review Munir, glad to hear Edmond could help you.
★★★★★ 1/5
TrustpilotThey never give to us the deposit back…
They never give to us the deposit back when we have left the house. They founded any excuse to keep it. So just make sure when you leave the flat or you enter in the flat you take pictures of every single thing
Alessandro · 26 September 2024
Agent replied · 23 October 2024
Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, and we acknowledge that you are unhappy with the deposit return process. We take this kind of feedback very seriously, and we’re investigating the matter in order to resolve it.
★★★★★ 5/5
TrustpilotMs. Noel NG
My property manager is Ms. Noel Ng, I am very happy with her attitude and service, always reachable despite the time difference, always give prompt reply and detailed explanation for my better understanding, she is so helpful, patient and responsible, I would like to give her 5 star rating.
Kathy · 14 June 2024
Agent replied · 23 October 2024
Thank you for your review Kathy, glad to hear Noel could help you.
★★★★★ 5/5
TrustpilotMolly
Molly made this process simple and efficient!
JY_Mcc · 14 February 2024
Agent replied · 23 October 2024
Thank you for your review, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotDanish is really helpful and solutive
Danish is really helpful and solutive, the response is super fast and all things get solved in quick time
Sevrina · 13 April 2023
Agent replied · 23 October 2024
Thank you for your review Sevrina, glad to hear Danish could help you.
★★★★★ 5/5
Trustpilotgreat support for my landlord license…
great support for my landlord license application - really really helpful
Shaun · 21 October 2025
Agent replied · 22 October 2025
Thanks for the 5 star review Shaun.
★★★★★ 5/5
TrustpilotProfessional Service by Jessica Kwok
Thank you Jessica Kwok for the timely response to attend and address the issues identified in my apartment during the property inspection. Really appreciate the responsiveness of Jessica Kwok.
V · 9 March 2022
Agent replied · 23 October 2024
Thank you for your review, glad to hear Jessica could help you.
★★★★★ 5/5
TrustpilotVery good experience with Molly Pariyanukul
My dedicated renewals handler, Molly Pariyanukul, has been incredibly professional and helpful. Over the past two months, she has assisted me with numerous tasks, making the contract renewal process a truly positive experience. She negotiated on my behalf and secured a very satisfactory outcome for me.
X.M · 31 July 2024
Agent replied · 23 October 2024
Thank you for your review, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotMolly Pariyanukul is helpful and…
Molly Pariyanukul is helpful and explained the market in details
Ivy · 6 December 2023
Agent replied · 23 October 2024
Thank you for your review Ivy, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotTerry was really helpful in helping me…
Terry was really helpful in helping me with my current property! Always replies fast and helped me negotiate my offer very well!
Andrea · 28 December 2022
Agent replied · 23 October 2024
Thank you for your review Andrea, glad to hear Terry could help you.
★★★★★ 5/5
GoogleFantastic service and follow-up. I had many vieweings with Darnell McDonald from the Pan Peninsula office. He was constructive, provided good information about the area and always found good options with the budget I had in mind. After choosing which apartment to go for, Darnell was efficient and secured the property very quickly - it was a very seamless process. I can give my best recommendations regarding Darnell and Chase Adams.
Egil · 24 October 2019
★★★★★ 5/5
TrustpilotGood service
Good service. We had an emergency because our lock was broken and we couldn’t lock the door from inside which is very unsafe. I called Joao and he immediately checked availability of contractors for me and they came to get the lock fixed on the day.
宝洁 · 26 July 2024
Agent replied · 23 October 2024
Thank you for your review, glad to hear Joao could help you.
★★★★★ 5/5
TrustpilotSusan was great
Susan was great! made the move in process so easy and smooth, all the maintenance issue were fixed quickly!
Mantasha · 31 March 2023
Agent replied · 23 October 2024
Thank you for your review Mantasha, glad to hear Susan could help you.
★★★★★ 5/5
TrustpilotI am a tenant of Chase Evans for a few…
I am a tenant of Chase Evans for a few months now and it has been such a pleasant experience so far.My direct contact is Aliza Khattak and I could not ask for a better agent - always quick to respond to emails and address any issues with thoughtfulness and no hassle.Highly recommend. :)
Jawdy · 23 February 2024
Agent replied · 23 October 2024
Thank you for your review Jawdy, glad to hear Aliza could help you.
★★★★★ 5/5
TrustpilotEstate agent service
Would highly recommend this estate agent for both their letting and sales activities. The lettings team (Jack Saunders) go out of their way to help.In respect of Sales (Ginny Pattni) will work to get you the best price and provides a comprehensive service.
Thomas · 10 September 2024
Agent replied · 23 October 2024
Thank you for your review Thomas, glad to hear Jack and Ginny could help you.
★★★★★ 5/5
TrustpilotMolly Pariyanukul is very helpful on…
Molly Pariyanukul is very helpful on the renewal of tenancy. Thanks.
Michael · 26 October 2023
Agent replied · 23 October 2024
Thank you for your review Michael, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotVery professional service
Terry Singleton was absolutely fantastic and professional in helping me with my tenancy renewal. Always such a pleasure to deal with.
Tamlyn · 7 January 2023
Agent replied · 23 October 2024
Thank you for your review Tamlyn, glad to hear Terry could help you.
★★★★★ 5/5
TrustpilotKimberly Fernandes from East Property…
Kimberly Fernandes from East Property Management was helpful and responsive. Much appreciated.
T · 29 September 2023
Agent replied · 23 October 2024
Thank you for your review, Glad to hear Kimberly could help you.
★★★★★ 5/5
Trustpilot“East Property Management” Kimberly Fernandes
Kimberly gave me exceptional service like no other. As a first time mover to London, I felt helpless but East Property Management kimberly always made me feel secure. Any problems with your new home, if you contact him, he will be able to arrange for someone to come to your home and deal with the problem in a timely manner.
Missy · 27 September 2023
Agent replied · 23 October 2024
Thank you for your review Missy, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotGood Renewal experience
We've been with Chase Evans for 3 years and they have been helpful and understanding. Recent experience of renewal agreement was also seamless and friiendly. Gladys Kiala helped us out in finding a mutually agreeable renewal agreement. Appreaciate all her help during this renewal agreement.
Arpit · 29 July 2024
Agent replied · 23 October 2024
Thank you for your review Arpit, glad to hear Gladys could help you.
★★★★★ 4/5
TrustpilotFlat 4, KingFisher Heights
The property manager was quite responsive to my questions and made sure these were answered appropriately. Furthermore, he helped me gain access to the letter box to retrieve an important document which was immensely helpful. Overall, the company staff are helpful and friendly. They resolve issues timely as well.
Penney · 15 May 2024
Agent replied · 23 October 2024
That's great to hear, thank you for your review Penney.
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