Every review we hold for the Torbay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIf you are thinking of a house move, do not look any further than Gerald and Kim at Pincombes to assist you along the way. From start to finish, from the marketing, house viewings, and finally to completion they made sure I was kept up date and were always available at the end of the phone to answer any of my queries.
However, at Pincombes you get a lot more than that…..
You Get integrity and You Get Humour….!
House moving can have its ups and downs and without fail the way in which Gerald and Kim handled situations is what made the difference. I cannot thank them enough for making the process as smooth as it could possibly be. Thank you both so much, Jo
Jo · 29 March 2024
★★★★★ 5/5
GooglePincombe’s estate agents (Gerald)have been amazing throughout my purchase of my apartment. On the ball informative and in my opinion the mist professional estate agents I have ever used. Kim in the office will always be prompt in returning calls and passing on messages. I would not hesitate using them again to buy or sale for me. A massive thank you To you both.
Nicky, - Babbacombe
Nicky · 26 October 2022
Agent replied · 25 October 2024
Amazing feedback Nicky, thank you so much! We're delighted you were happy with the service, and we hope you're now settled in your new home and enjoying it : )
★★★★★ 5/5
GoogleMr Pincombe was extraordinarily helpful at all stages. He gave us very sound advice based his excellent local knowledge and contacts. As guardians for the vendor, living more than 400 miles from the property, we relied very heavily on him and his PA, Kim, to manage things locally. This extended to them managing on our behalf a major structural repair to the property and to listing contents and organising the clearance of items not required by the buyer. All this was done with minimal hassle to us. At all stages we felt confident that the jobs were being managed properly. It was possible to get everything done easily and with the approval of the Office of The Public Guardian because Mr Pincombe kept us in the loop at all stages, sending numerous photographs and progress reports.
Siggi · 27 October 2019
Agent replied · 25 October 2024
Thank you so much for the fabulous feedback and positive review Ms Tasker - Kim and I are always striving to provide the best possible service and it’s great to hear we exceeded your expectations.
★★★★★ 5/5
GoogleA five star service all round. Gerard is helpful, responsive and reliable. Pincombes offers everything that you would want from an estate agent. I’ll definitely be using them again for future sales.
Nina · 27 October 2019
Agent replied · 25 October 2024
Thanks so much for your review Nina - Hope you're enjoying your new home :)
★★★★★ 5/5
GoogleWe have recently purchased a property from Pincombes and I have to say that Gerald was extremely helpful and professional. I would certainly recommend them. Nothing was too much trouble.
Barbara · 27 October 2019
Agent replied · 25 October 2024
Thank you so much for your kind comments Barbara, we hope you’ve settled in and are enjoying your new Home.
★★★★★ 5/5
GoogleThe team at Pincombes were very fast to repond and produced first class brochure in a very short time.PositiveResponsiveness, Quality, Professionalism, Value
Sian · 26 October 2021
Agent replied · 25 October 2024
Thanks Sian, we always do our best!
★★★★★ 5/5
GoogleMet Gerald for 1st time today at a viewing. An estate agent that slotted us in for an appointment at short notice, new the property, had thought about it and pointed out loads of useful information. Very impressed, will definitely be contacting them again. With out wanting to be disparaging to other agents, as there are some good ones out there, he was refreshing. I was most certain impressed today by Pinacombe’s and that takes a lot!
Tara · 27 October 2019
Agent replied · 25 October 2024
What a lovely review, thank you! - We’re so glad you were pleased with our service and local info, you may have guessed...we love what we do!
★★★★★ 5/5
GoogleAbsolutely outstanding service from start to finish, could not recommend Gerald and the team more, always going above and beyond!PositiveResponsiveness, Professionalism
Anna · 26 October 2021
Agent replied · 25 October 2024
Thanks for that Anna - Your review helps to get the message across that our small (but mighty!) Team here at Pincombes, consistently provides an enthusiastic, pro-active, professional service to both Buyers and Sellers, so appreciate you taking the time to share your experience. Hope you and the family are settling into your new Home, take care.
★★★★★ 5/5
GoogleGerald and Kim were very professional, helpful, friendly, caring and a pleasure to deal with. I would happily recommend!PositiveProfessionalism
Sallie · 26 October 2021
Agent replied · 25 October 2024
Hi Sallie, We're so glad you were happy working with us, thank you and it was a pleasure!
★★★★★ 5/5
GoogleHaving dealt with a number of property transactions in the past, I must say Gerald and Kim are one of the best team I have dealt with. They provide a very personal, and professional, service which is second to none and keep you up to date with progress at all times. I would have no hesitation in using their services again in the future. Highly recommended.PositiveResponsiveness, Professionalism
Deborah · 26 October 2021
Agent replied · 25 October 2024
Thank you so much for the kind review. We will always do our very best to look after our clients, and we appreciate that you took the time to share your positive experience.
★★★★★ 5/5
GoogleGerald and Kim have been amazing during the process of purchasing a property through them. They have always answered any questions I've had, gave advice when asked and kept me updated throughout the whole process, chasing solicitors in the meantime to speed things up. Would definitely recommend.
Danny · 26 October 2023
Agent replied · 25 October 2024
Thanks Danny, Kim and I are delighted to have helped : ) We hope you're very happy and settled in your new home
★★★★★ 5/5
GoogleWe have no hesitation in highly recommending Pincombe's. Gerald and Kim showed great care and professionalism in selling our property and did all we would have expected plus a great deal more. They provided a very personal and individual service which a larger firm would not.
Not living locally we relied on Gerald to sort out problems for us which made the process so much easier.
Alan · 28 April 2024
★★★★★ 5/5
GoogleGerald was very accommodating to provide viewings out of normal working hours for us, very helpful and very professional.PositiveProfessionalism
Nick · 26 October 2020
Agent replied · 25 October 2024
Hi Mr O'Malley, many thanks for taking the time to leave a review. Our mindset is that every client’s individual needs regarding Covid 19 are going to be different and will be respected and tailored to suit. Glad to have provided a safe and positive appointment for you :)
★★★★★ 5/5
GoogleGerald is very polite, exceptionally helpful and a positive when dealing with enquiries!
Hollie · 26 October 2021
Agent replied · 25 October 2024
Thanks Hollie! We always try our best to be as informative and positive as possible, as we know that buying a new home can seem stressful at times - Glad we were able to help. PS..... and my Mum will be extremely pleased to read the "very polite" part! GERALD
★★★★★ 5/5
GoogleWe purchased our home via Pincombes and found Gerald and Kim to be extremely helpful . They always go the extra mile to ensure the process of home purchasing is as stress free as possible. Many thanks to both of them.
David · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your kind review Mr and Mrs Plummer - it took a little while, but we're so pleased you're finally in! Enjoy your new home : )
★★★★★ 5/5
GoogleAfter unsuccessfully attempting to sell my property with all the larger and somewhat complacent agents in Torquay , I decided to market my property with Pincombe's. They are a smaller, more focused and determined agent, who immediately arranged more viewings than the others combined and soon after secured a sale. If you are looking to buy or sell in Torbay, I would wholeheartedly recommend Pincombe's
Gerry · 26 October 2020
Agent replied · 25 October 2024
Thanks for those great comments Mr Bird - We may be small, but we are mighty and we do get the job done!! We're very happy to have been of assistance - Take care, Gerald and Kim
★★★★★ 5/5
GoogleGerald couldn't have been more helpful and supportive with our viewing. He gave us sensible and candid advice, which really reassured us as we are relocating with our family over 300 miles. Great customer service, from a nice guy that wants to get the best outcomes for his vendors and buyers alike.
Elizabeth · 26 October 2022
Agent replied · 25 October 2024
What a lovely review, thank you Mrs Vooght - We’re so glad you were pleased with our service and local info, you may have guessed...we love what we do!
★★★★★ 5/5
GoogleWe were lucky to purchase our house through Pincombes. What a fantastic service Gerald and Kim provided - promptly available for help & advice and very persistent at communicating with everyone involved in the buying/selling chain. Thank You
Yvonne · 26 October 2023
Agent replied · 25 October 2024
Thanks for writing a few lines about the Pincombes Team Yvonne, and I'm so pleased you found our advice and guidance helpful throughout your purchase. Communication is definitely the key, as is persistence!! Take care and enjoy your new home.
★★★★★ 5/5
GoogleGerald and Kim offered us a five star service. They were very much understood our situation and was supportive to make it happen. We got the keys at the end, that is what matters!!! Thank you.
I · 26 October 2023
Agent replied · 25 October 2024
Hi Isaac, many thanks for taking the time to leave a positive review about the service. We were determined to make it happen for you, and so glad we were able to help. Happy new home : )
★★★★★ 5/5
GoogleWe have bought and sold with Gerald and Kim, they were lovely and helpful at every stage. They are down to earth, easy to get on with and I wouldn’t hesitate to use their services again.
Fiona · 26 October 2023
Agent replied · 25 October 2024
Thanks for the great feedback Fiona, and also for your repeat custom! We should also thank you for your extremely yummy home made cakes : ) Delighted to have been able to help on your journey, take care.
★★★★★ 5/5
GoogleDespite making an enquiry last thing on a Friday night, the helpfulness, professionalism and kindness of Kim, who works at this estate agents was second to none. I have been dealing with many estate agents lately and I can honestly say that Kim surpasses all of the others. I would highly recommend this company.PositiveResponsiveness, Professionalism
Katherine · 26 October 2021
Agent replied · 25 October 2024
Hi Katherine - Thank you SO much for taking the time to leave feedback, and I'm delighted it's to highlight Kim's fantastic approach and the rapport she builds with our Customers - GERALD
★★★★★ 5/5
GoogleWe were well supported by Gerald and Kim with our purchase, which met several hurdles along the way. They went over and above usual expectations on several occasions and were contactable out of hours when it was needed. They were aware of Covid 19 restrictions and safe practices and worked well with these.PositiveResponsiveness, Quality
Jane · 26 October 2021
Agent replied · 25 October 2024
Thanks for the positive review Jane - We persevered and got there in the end! Hope you'll soon be enjoying your new Home and loving everything the Bay has to offer - Take care
★★★★★ 5/5
GoogleA tour de force and a gentleman. Undeniably professional and effective. Six stars.
Marty · 2 November 2025
★★★★★ 5/5
GooglePincombe's Estate Agents gave me a professional, first class appraisal of the property market which has been invaluable in informing my property search and assessment of property valuations in a market which has been transformed by the COVID pandemic.PositiveResponsiveness, Quality, Professionalism, Value
Martin · 26 October 2022
Agent replied · 25 October 2024
We've been lucky enough to have lived and worked in Torquay for most of our lives and enjoy every aspect of our job, so glad that came across in the advice and info you received. Take care.
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