Every review we hold for the Tonypandy office, from every platform, shown as written. First names only.
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5/5
FacebookCouldnβt be happier with the experience and ease Iβve had, especially as a first time buyer, Courtney within Darlows and Rhys with Just mortgages have gone above and beyond, theyβre always at the end of the phone and no question is ever a stupid question. Rhys has sorted literally everything and in such a prompt and professional manner explaining everything, he has made sure I fully understand exactly what is going on every step of the way! Couldnβt recommend them highly enough.
Katie Β· 9 March 2020
Agent replied Β· 23 October 2025
Dear Katie,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
Darlows Tonypandy estate agents
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5/5
GoogleHad a great experience with the agents here, viewing the property, getting information and how to go about specific parts of the buying process.
As a first time buyer I had no idea what I was doing but the agents here helped me when I asked.
Zak Β· 9 July 2025
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5/5
GoogleThanks Christine for your help and advice during the sale of my property. You always kept in touch and were very supportive. I would recommend Darlows Tonypandy to anyone buying or selling a property.
Derek Β· 25 October 2018
Agent replied Β· 23 October 2024
Dear Mr Adaway, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If we can help again in the future please let us know. Many thanks
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5/5
GoogleThanks to Darlows and especially Christine Jones for the help and support in my search and purchase of the property I had been looking for, great service
Jammie Β· 24 November 2020
Agent replied Β· 23 November 2024
Mr Jones, We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Tonypandy estate agents
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5/5
GoogleWe had a really good experience buying our house through the darlows Tonypandy office.Shannon Thomas who oversaw our process was brilliant throughout and was very professional,helpful,polite and always available to support and contact the seller of our new house and solicitors as and when needed throughout the process.We were very happy with the service provided by the darlows Tonypandy office and found everyone else we spoke too when Shannon wasn't available to be very polite,helpful and professional . Overall really happy and pleased and the darlows Tonypandy office helped loads and made our buying experience very smooth and easy..Thank you very much Darlows Tonypandy π
Vincent Β· 25 October 2018
Agent replied Β· 23 October 2024
Mr Byfield, Thank you for taking the time to let us know how we did! We wish you all the best for the future in your new home.
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5/5
GoogleHi, we are about to complete on buying a house with Darlows Estate Agents in Tonypandy. Its our first time to buy a house & the process has been quite daunting. Plus I am coming towards the end of my pregnancy so its been quite stressful for us. We would like to thank Darlows but Shannon Thomas in particular. Shannon has helped us every step of the way, she has been extremely helpful & sorted all our worries & issues out the same day, which has helped us through this process no end. So this review is for you Shannon. we cant thank you enough. Darlows are lucky to have you. You are an asset to the branch & we are very grateful for all your help & support. We wish you all the best for your future. Cherie & David :) xx
Cherie Β· 25 October 2018
Agent replied Β· 23 October 2024
Dear Cherie & David, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for the great review!
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5/5
GoogleI recently bought an investment property with Darlows Tonypandy with the help of Christine, Shannon and Judith.
Throughout the process Christine in particular was extremely courteous, professional, and went out of her way to answer queries and help manage any problems efficiently and promptly.
I couldn't have asked for a better service.
The whole team were extremely friendly, approachable and forever willing to help when i called the office.
Well done to all the team, highly recommended and keep up the good work !!
Xx
Lanleigh Β· 25 October 2018
Agent replied Β· 23 October 2024
Hi Lanleigh, thank you so much for your positive comments about Darlows Tonypandy! We look forward to your next visit! Take care!
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5/5
GoogleAs a new investor in Tonypandy I would have been lost; I would have spent time in and over the valleys with no sense of direction. But the positive response and happy voice from Shannon always made me want to visit. Then Christine has for several occasions gone out of her way to book viewings for me, even within very short notice - what a great service to the vendors and the investors. I was still sleeping when I got an email from Christine and Judith to alert me of a good new offer acceptance - Great professionalism and promptness exhibited. I look forward to more happy surprises from the Tonypandy Darlows Branch. Recommended!
Frontline Β· 25 October 2018
Agent replied Β· 23 October 2024
Dear Louis Nyuyse, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We look forward to your next visit! Take care!
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5/5
GoogleVery professional and helpful . Very friendly.
I would recommend darlows to help find a new home. Christine was lovely. Thank you again for your help.
Jackie and Graham Webber.
Jackie Β· 25 October 2019
Agent replied Β· 23 October 2024
Dear Jackie Webber, Thank you for leaving such great and detailed feedback about your experience with Darlows Tonypandy estate agents. If you have any further questions, please give us a call. We're always happy to help!
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5/5
GoogleGreat service from Chris, very helpfully and gave a free valuation service where other agents are charging ridiculous fees
Beth Β· 16 April 2025
Agent replied Β· 23 October 2024
Hi Beth, yes we offer a free valuation to all customers, happy to be of service to you, hopefully speak soon regards Chris
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5/5
GoogleChristine has been brilliant through the process of us buying our first house, very helpful and dedicated to her work.PositiveQuality, Professionalism
Rory Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Rory, Thank you for your kind words, I hope the renovations are going well, take care and good luck in your new home Regards Chris
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5/5
GoogleChristine has been great throughout the process of buying our first property. Very responsive and answered all of our queries in a timely manner. Would definitely recommend Darlows Estate Agents and Christine.
Ben Β· 12 October 2023
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5/5
GoogleI would like to give a big thank you to Chris Jones for helping me to get my new home she went above and beyond thank u chris
Leanne Β· 25 October 2018
Agent replied Β· 23 October 2024
Dear Leanne Emmanuel, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Please let us know if there is anything else we can do for you; we are more than happy to help!
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5/5
GoogleThe service and support we have received whilst selling our home has been nothing short of fantastic, from valuation through to Sale. Christine ensured that ourselves and the purchasers were informed at every stage and provided advice/ reassurance whenever needed in a very prompt and professional manner. I would definitely recommend Darlows Tonypandy to friends and family who are looking to sell or purchase a property. Thanks again for helping to make our move possible.
Ryan Β· 25 October 2018
Agent replied Β· 23 October 2024
Dear Ryan Williams, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Tonypandy estate agents
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5/5
GoogleI had a couple of viewings with Kayleigh in the Treorchy area, Kayleigh could not have been more helpful! very knowledegable on the local area, in terms of property values, amenities and benefits and cons of both the areas - very helpful and honest. The girls in the office arranging the viewings and the offer provided a 5* service! Would deff use them again.
Andy Β· 11 January 2022
Agent replied Β· 10 January 2025
Hi Andy, Thank you for your review, we do pride ourselves on our local knowledge which is key to any client, especially if they are not familiar with the area I'm glad we could share this with you. Hopefully see you soon, take care Chris
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5/5
GoogleChristine had been very professional and helpful in the solo purchasing of my house.
Teresa Β· 16 April 2025
Agent replied Β· 23 October 2024
Hi Teresa, Thank you for your 5 star review, hopefully we will have you moving in soon regards Chris
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5/5
GoogleExcellent support and amazing service from Christine and staff. Supported throughout every step of the way. Always on hand to answer any questions. Always there when you needed them. Would recommend Darlows theyre just absolutely amazing.
Julie Β· 8 August 2025
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5/5
GoogleCurrently going through the sale process with the help of Christine Jones (she has previously guided myself & family members through the buying process) .I have found her to be professional friendly and knowledgeable in regards to the property and she kept me fully informed throughout the process. I would highly recommend Darlows to anyone wishing to buy or sell property in this unique area.
Sarah Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Sarah thank you for your kind words and thank you for trusting in me to achieving your sale regards Chris
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5/5
FacebookReally recommend Tonypandy darlows have Chris especially has been very supportive and helpful with the sale of our house and looking to purchase another. thanks
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Katie Β· 26 January 2019
Agent replied Β· 23 October 2025
Dear Katie Bounds,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We are always more than happy to assist you if anything else comes up. Take care!
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5/5
GoogleAs a first time buyer with no experience of buying/viewing a house, it was very comforting to have Christine from Darlows present in the viewing. She was very friendly and knowledgeable on the property. I would highly recommend using Darlows purely on the experience alone.
Leow Β· 12 October 2023
Agent replied Β· 23 October 2024
Hi Leow, Thank you for your kinds words hope all is well regards Chris
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5/5
GoogleGreat service, customer care and attention to detail. Shannon was amazing throughout even when we were having issues with other parties. Would recommend to anyone!
Sam Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!
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5/5
GoogleFriendly staff, especially Judith Thorne who is very professional and friendly.
Would recommend Judith Thorne as a real estate agent to list your property.
Steven Β· 25 October 2018
Agent replied Β· 23 October 2024
Dear Mr Williams, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received so far whilst selling your property. Look forward to speaking soon.
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5/5
GoogleMy partner and I have been dealing with Chris Jones in the Tonypandy branch. We have to say we were so nervous and anxious going to look at houses for the first time but Chris have been so helpful & knowledgeable we cant thank her enough. We havent found our home yet but with Christine help we hope to very soon. THANK YOU CHRIS XPositiveResponsiveness, Quality, Professionalism
Lisa Β· 24 October 2020
Agent replied Β· 23 October 2024
Hi Lisa, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Darlows Tonypandy
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5/5
GoogleChris has been so helpful and Darlows got us five offers in a very short time. Very pleased and would recommend .
Caroline Β· 25 October 2019
Agent replied Β· 23 October 2024
Dear Caroline Fellows, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you, and have a fantastic day!
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