Trusted Agent profile
★★★★★
132 reviews across 2 platforms
132 High Street, Tonbridge, TN9 1BB
Bracketts Chartered Surveyors's Tonbridge office at 132 High Street is rated 4.7 out of 5 across 132 reviews on two platforms, including 116 Google reviews rated 4.8.
Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotGail and Deborah were fantastic in…
Gail and Deborah were fantastic in their support of the sale of two houses for us. Throughout the entire process they kept us updated, negotiated on certain aspects with extreme professionalism and were really invested in our move going above and beyond on so many occasions. A really personal service which is what we wanted, I would wholeheartedly recommend Ibbett Moseley
5/5
GoogleBracketts in Tonbridge are the best. In particular the lovely Ruth who has been amazing to me and helped me every step of the way. Her kindness has gone above and beyond my expectations. I cannot thank her enough for everything she has done to help me. I am now moving into my dream home thanks to Ruth. Thank you so much
Fantastic. Thank you for the review. We are lucky to have a great team and it is great to receive positive comments.
5/5
GoogleBracketts did a great job of selling our house. In particular, Holly kept us nicely informed about the status of the chain. Thank you!
Many thanks for your comments.
5/5
GoogleReally positive experience buying a property with Bracketts - Jamie was very efficient and professional which made the process smooth and we'd definitely work with the office again in the future.
Thank you for the review. We hope you are very happy in your new home. Please keep us posted on your plans and we look forward to seeing the home you create.
5/5
GoogleAll the staff at Bracketts been very helpful from the day one, especially Nick and Janice went above and beyond to make the whole process very easy and stress free. They’re so friendly and very easy to talk to. Couldn’t be thankful enough. I would definitely recommend Bracketts 100%.
That's kind of you and we are please to help many thanks
5/5
GoogleFantastic service, particularly after the offer was accepted, in chasing down all the parties to get exchanged. That is the part of the process often overlooked, but to a seller is the most important and stressful. Janice was excellent (not that the sales team weren't!). Would highly recommend!
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
5/5
GoogleThe team at Bracketts have been excellent in helping me sell a property recently. I can't thank them enough and would recommend them every time in the Tonbridge area. Special thanks to Lucy, Nick and Jamie who all helped so much with the viewings and the successful sale.
Thank you for your great review. At Bracketts, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Jamie. Lucy & Nick to give them the recognition that they deserve. They were delighted to hear your feedback.
5/5
GoogleI recently started renting with Bracketts and I must say, Wendy and Charlotte have both been great. It's my first time renting a property and they where very helpful with all the questions I asked and any queries I had, not just about the property but about renting in general. I must say it was a real pleasure having them help me though the process and I would recommend them to anyone looking to move.
Thanks Luke and we wish you all the best at your new property.
5/5
GoogleBracketts were excellent in assisting with our house purchase. We viewed a number of properties with them, and other agents in town, and they were by far the most professional. Big thanks to Lucy, Jamie and Janice for their help throughout the process. Highly recommend!
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
5/5
GoogleWe have recently purchased a property via Bracketts in Tonbridge. Throughout the entire process we couldn't have wished for a better experience. Janice, the sales progressor, was attentive and informative whilst providing regular updates. …
Thank you for your 5 star review and we wish you all the best in your new home
5/5
GoogleI can't speak highly enough of the service I've experienced from Bracketts. I was selling my late father's house in Tonbridge, a long way from where I live in Merseyside. Matthew, Janice and the team have gone above and beyond in helping with this and the sale has gone through very smoothly. Thank you!
We are glad that you were pleased with the level of service received. Always great to get positive comments when a sale concludes.
5/5
GoogleCan't find anything negative to about Bracketts. After a slow start and reviewing everything we started getting viewings. We were kept fully informed throughout the process. Can't thank Matthew, Jamie, …
5/5
TrustpilotGreat service and lovely staff
My husband and I recently sold our house through Ibbett Moseley. From the very beginning, they were efficient and friendly and made the process very smooth. They booked in viewings on the very first day the house went on the market. They always answered emails and picked up the phone. Our house sale got a little complicated with 7 houses in the chain, but Ibbett Moseley kept us informed throughout and made the experience a lot less stressful that it could have been! Thanks to them, we are in our new home for Christmas! Would recommend to anyone.
5/5
GoogleHave been renting through Bracketts for a while. Process was very smooth and the communications during tenancy have been excellent. Quick to respond and have chased when needed
Thanks for your kind comments
5/5
GoogleI would highly recommend brackets, special thanks to Jamie and Lucy for navigating all the bumps in the road of my house sale. Very professional, answered all queries efficiently using their knowledge of the Tonbridge housing market!
Fantastic. Thank you for the review. We are lucky to have a great team and it is great to receive positive comments.
5/5
GoogleI bought my house from Bracketts and sold it through them again six years later, so have had experience with this estate agents from both sides of the process. In both cases they couldn’t have been more amazing. When buying, they showed me the perfect house on the day I first went in, not sending me around a load of houses that didn’t fit what I was after; when selling, they negotiated the price that I was hoping for within a week of the property going on the market! Their sales progressor, Janice, took all the stress out of dealing with conveyors and is nothing short of a legend. Most importantly, all of the team are so friendly and make a real effort to treat you as an individual; for me that personal touch makes all the difference. Couldn’t recommend more highly.
Thank you Michael for your feedback. See you again in 6yrs time! All the best from the team
5/5
GoogleMatt and the team at Bracketts are fantastic. After our initial viewing all communications and feedback were excellent and things were progressing smoothly while the solicitors did their bit. It got to the point where we were 1 week away from exchange and things went horribly wrong with the sellers (They pulled out and wanted to re-list the property for no reason) we had already spent 1000s on legal fees and surveys. Thankfully Matt managed to get the deal across the line, if it hadn't had been for Matt we would have been back to square one. If you want an Estate Agents you can trust use Bracketts. Special mention to Janice too who was always available and keeping us updated throughout the process.
5/5
GoogleHighly recommend, Charlotte was amazing and kept us up to date every step of the way and always answered any questions or queries we had very quickly. Great service.
Thank you for your review. Charlotte is out newest member of the team and brings with her a wealth of knowledge. We are glad that this has filtered through to you. Thank you for the 5* review.
5/5
GoogleThe team in the Tonbridge branch of Bracketts are very professional, good communication at all times with me and sensitive as I was selling my late mother’s property. A special thanks to Lucy Martin, sales negotiator.
Thank you so much for the review. I know we had a few ups and downs through the transaction, but I am glad we got there in the end.
5/5
GoogleWe used Bracketts to both buy and sell our property. The entire team were super helpful throughout the entire process and always went that extra mile. I cannot recommend these guys enough and will definitely be using them again.
Thank you for your feedback. Great to deal with you and looking forward to working with you on the next opportunity.
5/5
GoogleHave just completed on sale of a house and was very impressed with the service from Bracketts. From the initial meeting with Jamie, through to completion, the service has been excellent. In particular, Janice kept me informed, and help smooth the process throughout.
Fantastic. Thank you for the review. We are lucky to have a great team and it is great to receive positive comments.
5/5
GoogleVery professional experience at Tonbridge office. Appreciate support extended by Charlotte and her team
Many thanks for taking the time to write this positive review. We hope you enjoy your new home.
5/5
GoogleI found my perfect home through Bracketts earlier this summer. Lucy and Matt were professional, knowledgeable and attentive to detail and made the whole process as smooth as possible. Would highly recommend
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
5/5
GoogleBracketts have been outstanding. I had two properties that I needed to sell quickly and the whole team went over and above. I’ve bought and sold a number of properties over the years and have never experienced such a positive and highly professional service from the start right through to the very end from each member of the sales team and sales progression team. It wasn’t always straight forward, as it rarely is, but I was kept fully updated at all times to ensure two successful and quick sales and I’m very grateful. It certainly made everything much easier for me and I wouldn’t hesitate to recommend Bracketts in the future. Thanks all
Thank you so much for your kind words! We really appreciate your positive review and it was great to work with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bracketts Chartered Surveyors's Tonbridge office has 132 reviews across two platforms: 116 on Google, 16 on Trustpilot (across the whole business).
Bracketts Chartered Surveyors Tonbridge is rated 4.7 out of 5 across all 132 reviews, and 4.8 out of 5 on Google from 116 reviews.
Bracketts Chartered Surveyors Tonbridge, 132 High Street, Tonbridge, TN9 1BB.
