Wards Snodland reviews in Tonbridge and Malling

★★★★★ 5/5

Trustpilot

Florence at Wards' Hythe branch

I recently arranged to view a property with Florence at Wards in Hythe. Florence gave me really helpful advice on the area and on the local property market. Although she was busy, she did not make me feel rushed. She took a genuine interest in my property search, and what was important to me. This has helped me to firm up on the area I hope to buy my next home in.

Donna · 27 August 2021

★★★★★ 4/5

Trustpilot

Marc at Wards Management helped me a…

Marc at Wards Management helped me a lot with a property I just moved out from. Had a leak for months and Marc so reassuring the whole time and kept me up to date with any updates on the situation. Thank you Marc 😊

Chels · 27 February 2023

★★★★★ 5/5

Trustpilot

Found a perfect rental house

Found a perfect rental house, dealt with George and the whole process was made so easy…very professional service. Would highly recommend Wards 👍

Gary · 23 October 2021

★★★★★ 5/5

Trustpilot

Exceptional service experienced by the…

Exceptional service experienced by the whole team, but most recently Mim, who has dealt with my requests and queries promptly and professionally. She has made me feel like a priority by being attentive and understanding.

Ike · 20 October 2025

★★★★★ 5/5

Trustpilot

Great Team member

Lewis Offen took the time to get to know what we were looking for. This was clear from the properties he showed us. He didn't overdo the sales patter and gave us the space to view the place. He was informative and didn't bluff if he didn't know the answer, but found out and got back to us. Thank you so much.

TC · 12 December 2022

★★★★★ 5/5

Trustpilot

First time buyers

We have purchased our first house through Wards. They helped us a lot with the whole buying process which is not easy at all for first time buyers. Maria Meddings, the Sales Progressor has beed the most patient person, always happy to answer to my 100000 question. Thank you for everything!

Marius · 2 November 2023

★★★★★ 1/5

Trustpilot

Bad experience with Barnehurst branch

Placed an offer on a house 1 year ago, rushed by the agent to do so cause owner needed to move out asap. 1 year later still waiting for updates, have been chasing the Sales agent and the branch manager and they keep avoiding my emails. When I finally can get a reply they ignore my requests and just state they don't have updates. Non existent customer service

Virginia · 26 March 2022

★★★★★ 5/5

Trustpilot

I would like to thank all the agents…

I would like to thank all the agents involved in my long stressful sale and purchase. Graham, Jayden, grace, Maria and everyone I have not mentioned gave an excellent service, very professional, caring, and helpful. They are an amazing team. Thankyou

Westerhof · 30 May 2024

★★★★★ 5/5

Trustpilot

Maria Meddings

Maria Meddings, James Dykes, Emma Ringshall and all Wards Tonbridge team - thank you so much!

Murat · 3 April 2026

★★★★★ 5/5

Trustpilot

Lee C from Ashford was super helpful…

Lee C from Ashford was super helpful answering all my queries and has always been a pleasure to deal with upon enquiry. Really speedy response too!

Amy · 8 February 2021

★★★★★ 1/5

Google

I rarely ever complain, in restaurants ect I normally just let it go but won’t go back again kind of thing, but my experience with Jane the “branch manager” has been so appalling I feel I owe it to all the other people that are going to get shafted too! I’m a single mother of two children, havn’t moved/ sold before & trusted Jane when she visited me, maybe because she was a lady I don’t know. She valued my property £20,000 higher than the other agents & she was so confident I would achieve it. I now know this was all a lie just to steal my trust & business from her competitors! Only 3 weeks into marketing she kept badgering me about lowering the price, saying my price was why I wasn’t getting offers- almost bullish behaviour & the kind bubbly lady I originally met was not who I was now dealing with.... I happened to bump into a couple that viewed my property on the school Run one afternoon & to my horror they confronted me about an “Offer” they had made & I had rejected... I was so embarrasssed I had no idea what they was on about. Long story short, I rang jane as soon as I got home & surprise surprise she lied fluently. In the end I contacted the couple privately on Facebook & done a private deal. Saving me a lot of fee’s - I now know wards are charging far more than any other high street agent!!!I am now moved & settled. Please be careful. Wards are a huge company & we as customers are not thought of or looked after. It’s scary how deceitful jane was with my biggest asset.

Tracey · 24 October 2018

★★★★★ 5/5

Trustpilot

It was a great experience with Wards of…

It was a great experience with Wards of Gillingham from start to finish. Kim especially kept things moving and always on hand to answer questions and keep me updated on the progress. I've not doubts about using them again in future.

Colin · 24 May 2024

★★★★★ 5/5

Google

Personally me and my wife had an outstanding experience with the staff at Wards. Samantha has just gone above and beyond for us, communicating all the way and has also been totally understanding and patient. Buying a house is SO stressful but every time we spoke with Samantha she was patient and had loads of time for us. Overall the staff of Wards Snodland have been brilliant and I would certainly recommend Wards to my friends and family.

Agents · 24 October 2019

★★★★★ 5/5

Trustpilot

I highly recommend the letting agency…

I highly recommend the letting agency Wards in Rochester. Especially Tessa Daniels. She does a great job , kind, responsible, polite, quickly answers all questions. most helpful agent I have had the pleasure of dealing with. thanks a lot for all your help. 😊

Irina · 29 January 2023

★★★★★ 4/5

Trustpilot

Great service

My experience with Wards was great, thanks to Robert Sayers for his time, the coordination and the support from him is appreciated

Kavitha · 1 November 2021

★★★★★ 5/5

Trustpilot

Very efficient service from David

Very efficient service from David Odunlami. Found me lovely tenants in no time at all, and arranged Electricians that came out at short notice. Also, I love the dog themed branding as I’m a canine inclusive independent housing provider!🐾

DUNCAN · 26 June 2024

★★★★★ 5/5

Trustpilot

I recommend Wards of Ramsgate

I recommend Wards of Ramsgate - they have done a tremendous job of renting my apartment - especially David Odunlami the Lettings Manager who was very professional throughout - and informative. I felt confident with his services and made it a stress free service!

Consumer · 25 January 2023

★★★★★ 5/5

Trustpilot

I have recently purchased a Bungalow in…

I have recently purchased a Bungalow in Northumberland Heath from Ward of Barnehurst.

William · 22 April 2026

★★★★★ 5/5

Trustpilot

Mark Paine, 9 Cunningham House ME2 1YZ

The service, the whole experience from first to last was excellent. Tony has been really good in dealing with everything. I am very happy.

Mark · 20 May 2021

★★★★★ 5/5

Trustpilot

Good old fashioned service

My comments reflect the service given by Laura Baker and the staff at the Hythe office namely Mark Mark and Callum. Nothing was too much trouble for the two Marks and Callum and they are all a credit to the company. They were professional courteous and made us feel as if we were their only clients. Laura Baker as our sales progress contact was an absolute star and I think it fair to say we would not have completed on time without her sterling work. She liaised with all the parties and kept us informed about the progress sometimes outside her normal working hours. She provided a level of service which is sadly all too rare these days. My sincere thanks go to the above mentioned people and I hope they get the recognition they deserve.

MR · 21 February 2018

★★★★★ 5/5

Trustpilot

Kim and the rest of the team at wards…

Kim and the rest of the team at wards done a great job on selling my property for me, even though it wasn’t all smooth sailing, they were very supportive and professional through out the sale, so big thanks to Kim and the team.

Peter · 9 January 2023

★★★★★ 5/5

Trustpilot

Jess Williams - Wards

We have just moved into a new build, and Jess was so helpful through out the whole process, always on the other end of the phone and Keeping us up to date with everything. Made the journey of buying a new home not as stressful and couldn’t thank her enough!

Poppy · 29 April 2022

★★★★★ 5/5

Trustpilot

Only 4 days from view to home.

Worked with Hannah in the Ramsgate branch. She worked with me tirelessly every day, over the phone and email to get everything done smoothly and fast.Thank you guys so much for all your time and effort! This is me and my partners first home and we love it!

Vekza · 29 July 2022

★★★★★ 5/5

Trustpilot

Julie from the paddock wood branch was…

Julie from the paddock wood branch was fantastic. Julie understood our requirements well and was very approachable and professional. Definitely recommend. Thank you so much Julie.

Maddy · 29 October 2020