Every review we hold for the Thurrock office, from every platform, shown as written. First names only.
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5/5
GoogleAs a first time buyer I have had nothing but good service from MP Estates from the beginning. Very clear and transparent from the beginning till the end. We had some difficulties with the lender and delays with COVID which caused some delays but through it all they made me feel reassured and clear on everything that was happening. Very good with communication and chasing solicitors as well.
Nanakofi Β· 12 November 2021
Agent replied Β· 11 November 2024
Thank you so much for taking the time to give us a review. The team at M&P wish you every happiness in your new home.
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5/5
GoogleI bought a house through M & P Estates. The whole team were friendly, knowledgeable and willing to go the extra mile. At times it was a stressful experience but there was always the team to speak to and make a plan of action. Highly recommend!
Charlotte Β· 12 November 2023
Agent replied Β· 11 November 2024
Really lovely working with you and we are so pleased that you have completed on your new home
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5/5
GoogleJust wanted to leave review for our real estate agent Hannah, who did an amazing job helping me and my partner move. She was always checking in and chasing things that needed to be done. She was fantastic one of best estate agent we've had.
Troy Β· 12 November 2023
Agent replied Β· 11 November 2024
Hi Troy. Really, please, that I was able to help you with your move
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5/5
GoogleIβve been working with Paul and the wider team over the last 9 months and find them all to be extremely professional and diligent. A fantastic company I am delighted to work with and recommend.
Joe Β· 15 April 2024
Agent replied Β· 11 November 2024
Hi Joe. Many thanks for your review. It is always a pleasure to work with you and the Guild
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5/5
GoogleI am in the process of first-time buying which can be quite stressful to say the least! I viewed a property with M & P Estates today and everything from the phone call to the viewing was first class. The service was professional, welcoming and helpful. The estate agent (Phillip Wyatt) was knowledgeable and friendly. I was very very impressed. Would have no hesitation using these again.
Daniel Β· 12 November 2020
Agent replied Β· 11 November 2024
Thank you for your review and we hope that we can help you find your first home.
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5/5
GoogleM&P Estate are very efficient at what they do. Thank you so much for taking good care of us.π₯° β¦
Rose Β· 12 October 2024
Agent replied Β· 11 November 2024
Hi Rose
Thank you so much for your kind words and for sharing your positive experience! Weβre so glad to hear that you found our team efficient and felt well taken care of. π Itβs always our goal to provide exceptional service and support to our clients, and feedback like yours truly means a lot to us.
We appreciate your trust in M&P Estates and are here for any of your future property needs. Wishing you and your family all the best!
Warm regards,
Paul
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5/5
GoogleI have been with M & P Estate Ltd for 5 years plus. They have. Been helpful all through. Any needed assistance was dealt with promptly. Both the managers and their staff were professional and helpful.
Bayo Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you for your kind review.
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5/5
GoogleMy sincere appreciate to Miss Hannah and the entire staff M&P Estates agency in South Ockendon, for helping us get an apartment and for the gift that they gave us. Once again, I say thank you!!!!
Idiakosa Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you for your kind words. It has been my pleasure to assist you. Kind regards Hannah
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5/5
GoogleI will say M&p Estate Ltd are excellent in all ways from the very beginning to end they are just nice people to do business with. Mostly with Hannah ,she is an angel.i recommend them.
Celestina Β· 12 November 2023
Agent replied Β· 11 November 2024
Many thanks for your review, and Hannah is delighted that you are happy with the way in which she guided you through the letting process.
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5/5
GoogleThank you M & P Estates for an excellent, reliable service.
Rachael and Philip have helped us through our journey, from the time we made an offer all the way up until we exchanged. We highly recommend M & P ESTATES if you are looking for an excellent customer service experience.PositiveResponsiveness, Quality, Professionalism, Value
Raj Β· 12 November 2021
Agent replied Β· 11 November 2024
From Philip and I, it has been a real pleasure to assist you in purchasing your new home. If we can help you ever now or in the future, please reach out to us both.
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5/5
GoogleThankyou so much to Sarah and Paul for all your dedication to finding us our home... they go above and beyond to fulfill your needs in looking for that perfect home... always call you back and answer there phones never fob you off... truly amazing estate agents. Thanks again for all your help and timePositiveResponsiveness, Quality, Professionalism
Kerry Β· 12 November 2020
Agent replied Β· 11 November 2024
Thank you for your lovely review we always try to do our best
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5/5
GoogleAbsolutely amazing. Brought my first house through them this time last year and helped me steam through all my paper work and helped with a fast speedy process. Excellent service.
Sanjay Β· 12 November 2023
Agent replied Β· 11 November 2024
Great to work with you
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5/5
GoogleExcellent Service from Hannah Tobia- Gibbins
5 stars service (*****). Very informative on the property, patience and good customer service.
Ash Β· 15 May 2024
Agent replied Β· 11 November 2024
Hi Ash
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with Hannah. Providing informative and patient assistance to our clients is always our top priority, and it's fantastic to know that you felt well taken care of.
Thanks again for choosing us, and we look forward to assisting you in purchase your new home.
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5/5
GoogleWe found Paul to be very efficient and professional. We also liked his "can do" attitude. Very friendly and trustworthy. We can wholeheartedly recommend him to anyone. Many thanks to Paul and M&P Estates.PositiveResponsiveness, Quality, Professionalism, Value
Mark Β· 12 November 2020
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5/5
GoogleThe team at M&P have been professional, personal and understanding of our needs as a family whilst planning the sale of our home. Highly recommend.
Stephen Β· 16 January 2024
Agent replied Β· 11 November 2024
Dear Stephen, Thank you so much for your glowing review! We're thrilled to have met your family's needs with professionalism and a personal touch. Your recommendation means the world to us. We're here for you anytime you need us in the future. Best wishes, The M&P Team
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5/5
GoogleMichael Diffin is the best agent
Immanuel Β· 13 November 2019
Agent replied Β· 11 November 2024
Thank you for your review is is very much appreciated regards Michael
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5/5
GoogleHad a pleasant experience with M&P Estates (Paul and Victoria). Both are professional and very helpful.
Answered all our queries and doubts with complete patience.
Vikrant Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you for taking the time out of your day to review our services.
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5/5
GoogleBrilliant estate agents, full of great people and highly knowledgeable.
As I bought my house during the height of the pandemic, M&P Estates made sure I was being kept in the continuous loop for information that may have affected my purchase, but thanks to the fine people of M&P Estates it was a completely stress free wait to finally move into our new home.
I must mention the brilliant Zoe, who was available every time to answer all my queries, not only was she really kind and polite but she was really honest with her advice and made sure we did not give up any hopes to finally buy our first ever home.
Heera Β· 12 November 2020
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5/5
GoogleHad a viewing at one of the properties.Charlie from M&P was very helpful understanding our needs and was quite flexible on accepting a request to go for a 2nd viewing on the same day .PositiveProfessionalism
Kalyan Β· 12 November 2022
Agent replied Β· 11 November 2024
Thank you for your positive feedback Kalyan. We look forward to helping you move. Regards Rachel.
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5/5
GoogleI used M&P Estates for buying and selling my properties and will always recommend them.Best agency in South Ockendon for sure
Tosh Β· 22 March 2025
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1/5
TrustpilotVery bad experience
Very bad experience. Our offer was accepted and confirmed. As soon as we paid the solicitors which was recommended by the M&P agency, I got a letter saying that it was another buyer in a mix and seller no longer wish to proceed with us. I couldn't believe that they have accepted two offers at the same time. No call back from the agency. Totally unprofessional. We have wasted time, money and hope.
Ekaterina Β· 10 February 2021
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5/5
TrustpilotFlat sale
Rachel and Paul were really professional and helpful in helping us sell our flat. Rachel was super quick with her responses and the commission they charged was really low. Highly recommended.
Philip Β· 25 April 2018
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5/5
GoogleM & P service is very great and professional. Rachel and Philip are polite and quickly deal with everything about house.I strong recommend here.πPositiveResponsiveness, Quality, Professionalism, Value
Amy Β· 12 November 2022
Agent replied Β· 11 November 2024
Thank you for your kind review. It's been our pleasure to help you move into your new home :)
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5/5
GoogleLovely servis. The lady who showed me the apartment was very nice. Very well prepared. She answered all questions. Thank you for your kind service. I recommend.
12th Β· 12 November 2022
Agent replied Β· 11 November 2024
Thank you for your lovely review. We are delighted to know that you're happy with our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.