Savills Rickmansworth reviews in Three Rivers

★★★★★ 5/5

Trustpilot

I deliberated about moving from another…

I deliberated about moving from another local and high profile estate agent in Maida Vale/Little Venice to Savills, when my property came up for its rental renewal but I am delighted I took the plunge. Luke and his team at Savills have been so attentive to all my needs as well as of those of my new tenants. Sometimes I find estate agents favour the tenants over the landlords, however Savills were well balanced in their recommendations and advice. They were extremely professional in all their dealings and went above and beyond to help us even with some last minute building issues. Luke, in particular, was always easy to get hold of and followed up everything personally to ensure everything ran smoothly. I whole-heartedly recommend them and will continue to use their services in the future. Congrats Savills, job well done!

Larissa · 23 November 2021

★★★★★ 5/5

Trustpilot

Remarkable customer service

Remarkable customer service! Especially Sam Ing (property manager), who was always quick and efficient when it came to resolving any issue regarding the property. He answered all my queries and questions with great transparency and professionalism, allowing for a very smooth and stress-free tenancy.

Tudor · 17 September 2024

★★★★★ 5/5

Trustpilot

Absolutely fantastic from start to end

Anna has been absolutely amazing from start to finish. She always went the extra mile in ensuring everything was covered and both myself and the buyers have had a stress free journey thanks to Anna and the whole Savills team. I have never sold a property before and I was incredibly impressed by the level of care and professionalism that Anna always demonstrated, even when I had a few emotional moments! Thank you Anna and everyone at Savills for ensuring my sale was a smooth process and thank you for achieving maximum interest and value for my house sale.

Isabella · 21 November 2021

★★★★★ 5/5

Trustpilot

Ben Varma is a real professional

Ben Varma is a real professional. In a nutshell. Fair , understanding, evenhanded , I was very impressed with how he has handled a difficult move for us to St John’s Wood and has everyone’s respect and understanding. I cannot recommend him enough . Excellent.

Ian · 30 August 2024

★★★★★ 1/5

Trustpilot

Savills manage office nightmare

Savills and Canmoor took over the management of our serviced office building and it's been problems since. They rushed to override all the existing systems and processes and made a complete mess of it. 6 months later we still can't get accurate invoices from them. We've probably wasted a business day of time trying to get accurate paperwork for our accounts and they just can't manage it. If Savills take over your managed office building you're probably going to want to move.UPDATE: Savills: here's the information you've asked for.UPDATE 2: Unfortunately Savills response that they take this seriously is looking like just a marketing ploy as they haven't stepped in to sort it out yet.CENTRE: Witney Business and Innovation Centre.Since Savills took over, we lost the ability to use direct debit and moved backwards to standing order which means we have to change the value manually if the monthly fee changes.Savills aggressively took over and cancelled invoices by the centre we'd already paid and demanded they be repaid using their system causing an unnecessary mess of invoices.Unfortunately as well, they couldn't cope with invoicing and multiple invoices with incorrect information have been sent. Time was wasted correcting these.Confusion was then created around contract changes they were going to mandate. This seems to have gone quiet.They then spelled our email address wrong, so we didn’t receive invoices. We wasted time getting these sent so we could have correct accounts. They said this was fixed. It wasn't.Three months ago we didn't receive invoices again. Savills demanded we continue to pay even though we had no paper trail. They said the problem was that they'd misspelled our email address. They said this was fixed. Again, it wasn't.We said we were cancelling our standing order and we would only pay when we receive an invoice in future. They said we'd be in breach of contract and got quite defensive. We again didn't receive an invoice, so we didn't pay. Savills didn't seem to notice.So we contacted them again. They said the problem was that they'd misspelled our email address. Again, they said this was fixed, maybe it is, but they said they have no way to test it until we get the next invoice.We checked the invoice is for the wrong amount. Again. We asked for a rent reduction to compensate for the time which is now probably two business days of chasing and correcting. They refused.We're now spending time booking appointments with other office companies for an office move and every time we ask to confirm the management company isn't Savills.Such a shame that Savills is making the centre look bad. The centre was exceptionally well managed before Savills came, they really add no value and are just a problem.

David · 28 October 2021

★★★★★ 5/5

Google

Recently dealt with Savills on a rented property and have to say the process with simple and clean. Both Rob and Ollie, in particular Rob were credibly pro-active in finding mea home and met all the rather fussy needs i had. Ollie went the extra mile with th handover of keys, whilst Rob from start to finish kept me in the loop with regular updates. i feel they worked very hard on behalf of their client ( the landlord ) and myself as a tenant.PositiveResponsiveness, Professionalism

Carl · 26 October 2021

★★★★★ 5/5

Google

🌟🌟🌟🌟🌟 We highly recommend Ollie Lydon and his lettings team at Savills. They have made the process of renting so easy and every query is dealt with promptly and efficiently. They are extremely helpful, personable, actually care and very knowledgeable. We have dealt with several letting agencies in the past and this team is by far the most professional and out performs the others. We would definitely use them as a lettings agency in the future. Thank you to Ollie and his team!PositiveResponsiveness, Professionalism

Charlie · 26 October 2021

★★★★★ 4/5

Google

We had the good fortune to have our house sale handled by Sue Trybus & Savills, Sue acted professionally throughout and had a great sense of humour which helped during some of the more stressful parts of the process. Sue always responded to enquiries in a timely manner and kept me updated regularly, even when not much was happening. The the initial sale fell through, Sue went the extra mile to try and convince the buyer around their concerns. Although this proved to no avail, this was very encouraging at a very difficult time. There was a brief period when the levels of service fell at the start of the relationship although this coincided with a period when Sue was not at work. The others from Savills who occasionally were involved were always polite & courteous. While Savills do charge more than other estate agents, the level of service we received from Sue Trybus went far beyond that provided by agents I have previously used. I guess you get what you pay for.PositiveQuality, Professionalism

John · 26 October 2021

★★★★★ 5/5

Google

I would like to thank Sue Trybus for all her hard work in selling my property, she was helpful, informative and kept us in the picture all the way through the process. It has not been an easy process with a buyer dropping out last October but she was positive and kept me going! Michelle, who showed the buyers around was very informative and I felt she was motivated to sell my house. I would recommend Savills as a truthful and helpful estate agent. Thank you.PositiveResponsiveness, Quality, Professionalism

Sue · 26 October 2021

★★★★★ 5/5

Google

Having recently sold our Loudwater home through Savills, we would like to thank the Rickmansworth team for their highly professional client-focussed advice and responsive approach. They did a superb job in finding us a serious and committed buyer and meticulously managed the whole sales process with sensitivity and determined focus. In particular, Sue Trybus was outstanding, providing us with a truly first class service - in a challenging environment, she remained positive and accessible throughout. Her local knowledge, commitment to us and attention to detail were definitely instrumental in ensuring everyone in our chain remained engaged, and ultimately her tenacity, professionalism and efforts got our sale successfully across the line. We would highly recommend Sue and Savills to anyone considering buying or selling their property.

Kim · 26 October 2021

★★★★★ 5/5

Google

We have just purchased a house through Savills in Rickmansworth. We were very pleased with the support we received from Sue Trybus and her team. A difficult time to buy and sell in lockdown so the process took much longer than we anticipated and then exchange happened very quickly. Throughout this Sue was brilliant and kept us updated at all times. She handled the process in such a professional manner, so a huge thank you to her and Nicky.PositiveResponsiveness, Professionalism

Jackie · 26 October 2021

★★★★★ 5/5

Google

We have been so impressed with the Rickmansworth Savills team (Graeme, Sue, David & Nicky) from beginning to end. A huge thank you to Sue Trybus for her hard work and professionalism in helping us to sell our home. She is very skilled at what she does and we highly recommend her to anyone looking to sell their property. Sue was always open in communication with us, very efficient and gave us full confidence and support in the whole process. Thanks again Sue!PositiveResponsiveness, Quality, Professionalism, Value

Christy · 26 October 2021

★★★★★ 5/5

Trustpilot

5 star service at Savills Telford

the team is professional and helpful. the process was made easy and they followed up every appointment immediately giving feedback at every turn. I would highly recommend going the extra mile to appoint them as your agent to sell your property, they are a stand-out service compared to others locally. well done to all of the team, especially Rosie, who is a committed, confident and professional member of the team. the whole experience was easy and stress free, thank you

Victoria · 30 September 2021

★★★★★ 5/5

Trustpilot

The service provided by Savills Mayfair…

The service provided by Savills Mayfair was exceptional. They were professional, thorough, always attending to queries whilst also friendly and courteous. This, particularly in the context of the challenges presented by the Covid-lockdowns and involving pricing reduction discussions which were all carried out in a respectful manner. Efficient all round.Claire Reynolds, in particular, has exceptional work ethic and professional integrity. She was knowledgable, sensitive and pitched the right tone.Ellen Auletta, her PA, was always helpful, efficient and pleasant, focussed in great detail to take on board and resolve floor plan discrepancies.All in all, Savills performed above expectations from the start to the final completion.

K · 29 September 2021

★★★★★ 5/5

Trustpilot

Paige was AMAZING!!

Paige was amazing! She was friendly, patient, kind, flexible, very helpful and understood quickly what we were looking for. There was a specific requirement I had about the flat we wanted and she was so thoughtful about it. Not at any point did I feel pressured to settle for something that I wasn’t sure about. I can’t recommend her enough. She is going to be my go to person- if and when we move ! We love the place! Thank you Paige!!!!

Customer · 24 September 2021

★★★★★ 5/5

Trustpilot

Global Relocation Assistance

The Savills team have been like a family to us after a major global relocation during clvid restrictions. I was able to find a wonderful place to live from Hong Kong and manage the whole move in advance seamlessly. Rebbeca Leigh and her team have looked after all our needs, helped welcome us to the area. Thank you for your professionalism, clear communication and help finding solutions in what has been a very unpredictable period of time.

Joe · 22 February 2022

★★★★★ 5/5

Trustpilot

Working with Claire Reynolds

I have just completed the purchase of a property in Connaught Village and had the pleasure of working with Claire Reynolds, a Director of Savills. Claire played a critical role in ensuring that the transaction progressed smoothly, liaising between my Clients and the Seller to discuss and agree various (non-legal) points. As well as always being available and willing to assist, Claire was proactive in a way that some agents are not. Any seller would be fortunate to have Claire representing them and, as a solicitor, I look forward to working with Claire again whenever the opportunity arises.

Leah · 29 June 2021

★★★★★ 1/5

Trustpilot

My review for this business is apparently elsewhere

For some reason the atrocious review I left of savills.co.uk has got detached and attached to Savills PLC which is stated never to have been claimed. You can read it in the reviews for Savills PLC or go via my profile.Incidentally you will see the email address Savills give here ends @savills.com so they are the same business. I did comment that they have no communication skills but luckily they are no longer managing the building I live in.This is my original review:Savills 'manage' the building I live in. Very patchily indeed.The worst things are their communication and attitude to customers. They routinely ignore emails. They even ignore complaints. When I asked for the complaints policy the building manager told me to address complaints to him so I replied that I wanted to complain about him because he had ignored five emails including one headed complaint.If you get a parcel delivered sometimes they tell you, sometimes they don't. Frequently they just send you a warning that they will return it because you haven't collected it. Some of the concierge staff literally have no idea of what they are doing - I was told they were agency staff which is not a reason, they still need to give them an induction.There are damp patches on the walls. The carpets are filthy.There is a deficit this year of 500,000 sterling on the service charge and I am not seeing what it's been spent on.I am eight weeks into my second complaint to head office. The first they ignored half of it. This one they've ignored completely.In all seriousness avoid this company, I can't decide whether they don't give a damn or are genuinely incompetent.Update 21.6.21It is hilarious that Savills asked me to contact them. If they had any clue they would know that I already have, they investigated my complaint atrociously, and ultimately the redress scheme forced them to apologise to me.Avoid them.

John · 23 June 2021

★★★★★ 5/5

Trustpilot

Charlie Rogers offers excellent service

Charlie Rogers is very helpful and always responds fast to attend to customers' needs. He helps to secure my tenant's tenancy and help solving tenant's problem at the same time, facilitating my choice of bed frame for the tenants as well as offering options for me to choose. He also helps to liaise with relevant government tax departments to solve my tax problem. All in all, I find Charlie a reliable staff offering excellent customer service. Well done, Charlie!

Angel · 25 August 2021

★★★★★ 5/5

Trustpilot

Adel Viragh-Zsupan

Hello. This is to say that for three years now Adel Viragh-Zsupan has been our coordinator for the rental of The Mount in Whitchurch and both my husband and I have been extremely pleased with her work. Adel has always been on top of everything, being extremely good at reacting quickly in urgent situations. She is a good listener, always trying to do as much as possible to satisfy us and at the same time being very understanding of the tenants’ points of view. Her help has been invaluable to us these past years. Thank you!

Marie · 18 May 2021

★★★★★ 1/5

Trustpilot

Very Bad Service

Very Bad Service, We rented one of their shop in Plymouth. We rented for 5 years and rent paid quarterly. Lease finish date was 10 December but rent was paid for extra days due to quarterly date system but once lease finish and we empty shop, they refused to pay extra money which was paid. Below is email which she told me before so i can make rent complete and later they will refund but now NO refund and they refused .Good Morning, Your lease is set to terminate on 10th December 2020 Please can you make payment for September quarter invoice, once your lease has expired credits will be raised and the balance will be refunded. Kind RegardsBrad Its really bad thing for such big company

Vakul · 14 May 2021

★★★★★ 1/5

Trustpilot

Disgraceful company

Disgraceful company, in particular Jeremy Lamb and Steven Morrish who dispite both myself and my daughter leaving them telephone messages and emails last week regarding a property we are interested in that failed to sell at the January auction, clearly you couldn't care less and failed to contact us to arrange a viewing.

Harleydavidson · 12 February 2024

★★★★★ 5/5

Trustpilot

Great experience with Savills

The entire process of renting an apartment, support during our stay there, and the exit process was managed very professionally. In particular, I was impressed with the responsiveness of the team at Savills and they had a helpful attitude towards tenants even though their client is the landlord.

AmitB · 8 January 2026

★★★★★ 5/5

Trustpilot

Excellent Service

We have recently exchanged contracts on a property we are purchasing through Savills in Truro. We dealt with Chris Clifford and Helen Boss who were professional, polite and extremely helpful. Although we were not their clients they were in regular contact with us and kept us up to date throughout the process. In fact we had more contact and help from Savills than our own estate agents who we were paying. We highly recommend Savills and we will certainly be using them ourselves in the future. Thank you Chris and Helen you have been fantastic.

Ann · 29 April 2021