Trusted Agent profile · Three Rivers

Savills Rickmansworth reviews in Three Rivers

4.2

★★★★★ Great

2,056 reviews across 2 platforms

11 Church Street, Rickmansworth, WD3 1BX, Three Rivers, WD3 1BX

Savills's office in Three Rivers, at 11 Church Street, is rated 4.2 out of 5 across 2,056 reviews on two platforms, including 261 Google reviews rated 4.8.

Google logo

4.8 / 5

261

Reviews on Google

This office

Trustpilot logo

1,795

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.

5/5

Trustpilot

My experience with Saviils and…Yato was a pleasure

My experience with Saviils and particularly with Yato was always responsive and professional. She is a clear communicator who always found a solution to a problem if something needed service. It was a pleasure to deal with Savills and I look forward to working with them again.

Peggy · 5 September 2024

Agent replied · 25 October 2024

We really appreciate your kind feedback, Peggy. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Oven repair

Had speedy response to my problem and repair now done only some 36 hours after reporting it. Excellent service.

Mr · 17 September 2026

Agent replied · 10 October 2026

We are so pleased that everything worked out successfully for you, Mr. Welton. Thank you for providing us with an update and for taking the time to review our service.

5/5

Google

Steven Spencer went the extra mile in helping get our purchase over the line. Would highly recommend.

Dean · 15 September 2025

Agent replied · 22 September 2025

Dear Dean. Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Home Counties

5/5

Trustpilot

Victoria Short of Savills, Stamford

My experience with Victoria Short of Savills, Stamford exceeded all my expectations. Disappointingly, the seller and our solicitors, were not prepared to put their full weight behind enabling me to purchasing a property in Rutland showing no sense of urgency. In fact, apathy and incompetence best describe the purchasing environment. Not perturbed, Victoria swiftly identified the strengths and weaknesses of those involved and formed a strategy of imposing relentless pressure on all fronts - realising that this was the only way forward. This strategy and her communication skills, both in the spoken and written word, coupled with her ability to quickly identify the best way forward in addressing each and every obstacle, and they appeared endless, gave her all the opportunity she needed to demonstrate her brilliant communication skills. Her dominance was so impressive that all parties seemed only prepared to move, in any meaningful direction, on her say so. Without Victoria at the ‘helm’ the process would have become so protracted the sale may well not have come to fruition for their were many times when I had lost all patience that my willingness to move forward was waning. I cannot thank Victoria enough for her performance. She can feel justly proud of her efforts for she has demonstrated that she is an extremely valued asset to the Savills, Stamford team.For completeness, I should point out, apart from her outstanding professional competence, she has a delightful and vivacious personality - always smiling and always looking on the bright side.Thank you Victoria.

Anonymous · 18 February 2022

Agent replied · 25 October 2024

I am so grateful for your lovely review. Moving to a new home can be very stressful, especially when not all parties are cooperative. I am glad to have been able to help you and hope to work with you again in the future.Many thanks,Victoria

5/5

Trustpilot

Well worth considering

Anthony, Kelly and Felix were all a pleasure to deal with. I'm a landlord with over 10 years experience and all those mentioned were professional, responsive and helpful in my dealings with them. In particular, Anthony conducted seven viewings on a single packed day and I received an email from him the next morning with four offers over asking, presented in a digestible format with his thoughts on each - the first time anyone has taken the trouble to do this. Also, he doesn't call you "mate" and chew gum, which is a bonus!

Mr · 9 February 2022

Agent replied · 25 October 2024

Thank you kindly for your positive review; we are delighted you were happy with the service and subsequent result on your investment. We value your business, appreciate the kind sentiments and hope to repeat our successes for you on your next dealing with Savills! All the very best from the entirety of the team here and wishing you an excellent continuation of the year ahead.

5/5

Google

James was great at facilitating the purchase of our new home. Would highly recommend.

Ashleigh · 10 October 2025

Agent replied · 10 October 2026

Dear Ashleigh. Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

Thank you to Sue and the team for overseeing the sale of my home. The whole process was supremely professional throughout the process and ensured the sale of my property was as painless as it could possibly have been. Thank You Savills!

Dominic · 3 November 2024

Agent replied · 10 November 2024

Dear Dominic. Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties

5/5

Trustpilot

My sale was handled by Savills in Marlow

My sale was handled by Savills in Marlow and in particular Mairead Monsen who was everything you could ask for from an agent selling your property. All the viewings were handled professionally and feedback was forthcoming after each visit. Once the buyer had made an offer Mairead was a reliable and diligent negotiator who helped bring the sale to a close. In the interim period until completion Mairead continued to be the main contact to resolve any issues and see the sale through to a satisfactory conclusion. I am pleased that Savills was my choice of agent for the sale and would recommend them whole heartedly to anyone looking to market their property.

Nige · 19 January 2022

Agent replied · 25 October 2024

I am very grateful for your kind words! Moving and selling a home can be very difficult, so I am glad that I was able to make the process a bit smoother for you. Regards,Mairead

5/5

Trustpilot

I recently used Savills to sell my house

I recently used Savills to sell my house. Jon Lacey was my primary contact and he was excellent. Prior to getting an offer he kpt me well informed of progress including feedback on all viewings. When we had an offer made he was proactive in handling it and negotiating an improved offer which I then accepted. Best of all, during the sale process after I accetpted the offer he remained very active,chasing progress and keeping me well informed. Without doubt the best individual estate agent I have ever dealt with

Steve · 17 January 2022

Agent replied · 25 October 2024

I really appreciate you taking the time to leave a review. I know that moving can be a very stressful time so I was glad to be able to help!Regards,Jon

5/5

Trustpilot

A fantastic experience. I was incredibly impressed with the…

I was incredibly impressed with the service that Savills offered. They sold our house within 3 months and I felt well informed at every stage. Troy from the Bristol office did a brilliant job. He conducted a thorough appraisal and valuation of our property and had expert knowledge of our local area. His report also gave a clear marketing strategy which provided brilliant results. The marketing particulars produced were excellent and the viewings were conducted during times that worked well for us. Troy maintained brilliant communication at all times and was always available to speak to. He went above and beyond and was involved in every stage of the process. Selling a house is often stressful but Troy and his team made the process feel very easy and everything ran incredibly smoothly. I would definitely recommend Savills to sell your house and we are very happy we chose them. Thanks so much Troy and the team.

Trin · 12 January 2022

Agent replied · 25 October 2024

Trin, Thank you so much for your kind words. It has been a pleasure to help you with the sale of your wonderful home and thank you again for your instructions on this.We look forward to catching up closer to completion.Best wishesTroy

5/5

Google

Fantastic experience with Sue (Trybus) and the team at Savills, Rickmansworth. Sensitive interactions (given sale of deceased parents’ home), focussed marketing and expert management of the process resulted in the perfect sale.

David · 10 June 2026

Agent replied · 10 October 2026

Dear David, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties

5/5

Trustpilot

Cannot recommend Jamie Carter & every…

Cannot recommend Jamie Carter & every member of his team highly enough. Their forthright manner was perfect. They were professional, courteous, honest, truthful, direct & all so delightful to work with. We enjoyed every minute of the sales process with them & a little sad when the sale was completed if we are honest. Perfect consistency throughout, didn’t matter if a team member was on holiday or day off. It must make a difference with the office sharing commission as apposed to one particular sales person. Certainly a plus if one is comparing agents. Wasn’t the reason we chose Savills. The helpfulness & friendliness of Alison in the office, when we made the initial call & meeting Jamie when he came to value, no contest. As long as their advice is taken on board, after all they have the knowledge & expertise, one could not ask for a better company to sell one’s home

Mrs · 6 December 2021

Agent replied · 25 October 2024

Thank you for such lovely feedback. Selling a home can be very stressful, so we're glad we were able to make the process that bit smoother.Regards,Jamie and team

5/5

Trustpilot

Savills Rickmansworth

Graeme and his team handled our house sale in Chorleywood on behalf of Savills Rickmansworth and did an outstanding and very professional job. Graeme did the initial valuation of our house early in 2021and patiently waited for us to determine the right time to put it on the market and thus achieve a fair sales price. He and the whole Rickmansworth team had a comprehensive understanding of the local market and identified numerous potential buyers from the local area and beyond. Graeme kept us informed of client feedback and was always readily accessible during the negotiation process with our eventual buyer. We thoroughly recommend using Savills in Rickmansworth if you are selling a house locally.

Customer · 2 December 2021

Agent replied · 25 October 2024

Thank you for such great feedback. Selling a home and moving can be very stressful, so I am thrilled to hear we were able to help make the process a bit smoother. It was wonderful to work with you, and I look forward to helping you again in the future.Regards,Graeme and the Rickmansworth team

5/5

Trustpilot

Charlotte at Savills is a star!

We engaged Savills to sell our property in October 2019. We had a number of viewings before the couple who eventually bought our property. It was fraught with problems yet Charlotte established a relationship with our buyers to keep them informed of progress. I truly believe it's Charlotte's determination that kept the sale going despite numerous problems. I can't thank Charlotte enough for her tenacity to keep both me and our buyers informed every step of the way. I never stop singing praises for Savills service and how thorough Charlotte was. Thank you.

Mrs · 26 November 2021

Agent replied · 25 October 2024

Thank you so much for your kind words. I hope to work with you again in the future.Regards,Charlotte

5/5

Trustpilot

I deliberated about moving from another…

I deliberated about moving from another local and high profile estate agent in Maida Vale/Little Venice to Savills, when my property came up for its rental renewal but I am delighted I took the plunge. Luke and his team at Savills have been so attentive to all my needs as well as of those of my new tenants. Sometimes I find estate agents favour the tenants over the landlords, however Savills were well balanced in their recommendations and advice. They were extremely professional in all their dealings and went above and beyond to help us even with some last minute building issues. Luke, in particular, was always easy to get hold of and followed up everything personally to ensure everything ran smoothly. I whole-heartedly recommend them and will continue to use their services in the future. Congrats Savills, job well done!

Larissa · 23 November 2021

Agent replied · 25 October 2024

Thank you for your kind words - the feedback is very much appreciated. I am glad I was able to help make the transition smoother for both you and your new tenants and I look forward to working with you again in the future.Regards,Luke and the Maida Vale Team

5/5

Trustpilot

Absolutely fantastic from start to end

Anna has been absolutely amazing from start to finish. She always went the extra mile in ensuring everything was covered and both myself and the buyers have had a stress free journey thanks to Anna and the whole Savills team. I have never sold a property before and I was incredibly impressed by the level of care and professionalism that Anna always demonstrated, even when I had a few emotional moments! Thank you Anna and everyone at Savills for ensuring my sale was a smooth process and thank you for achieving maximum interest and value for my house sale.

Isabella · 21 November 2021

Agent replied · 25 October 2024

Thank you for taking the time to review our service. I know that moving home can be a stressful time, so I'm glad I was able to make it that bit smoother for you. I look forward to working with you again in the future!Regards,Anna

5/5

Trustpilot

Remarkable customer service

Remarkable customer service! Especially Sam Ing (property manager), who was always quick and efficient when it came to resolving any issue regarding the property. He answered all my queries and questions with great transparency and professionalism, allowing for a very smooth and stress-free tenancy.

Tudor · 17 September 2024

Agent replied · 25 October 2024

Feedback is an invaluable reminder of the things that are important to our clients, Tudor. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Ben Varma is a real professional

Ben Varma is a real professional. In a nutshell. Fair , understanding, evenhanded , I was very impressed with how he has handled a difficult move for us to St John’s Wood and has everyone’s respect and understanding. I cannot recommend him enough . Excellent.

Ian · 30 August 2024

Agent replied · 25 October 2024

We really appreciate your kind feedback, Ian. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Savills manage office nightmare

Savills and Canmoor took over the management of our serviced office building and it's been problems since. They rushed to override all the existing systems and processes and made a complete mess of it. 6 months later we still can't get accurate invoices from them. We've probably wasted a business day of time trying to get accurate paperwork for our accounts and they just can't manage it. If Savills take over your managed office building you're probably going to want to move.UPDATE: Savills: here's the information you've asked for.UPDATE 2: Unfortunately Savills response that they take this seriously is looking like just a marketing ploy as they haven't stepped in to sort it out yet.CENTRE: Witney Business and Innovation Centre.Since Savills took over, we lost the ability to use direct debit and moved backwards to standing order which means we have to change the value manually if the monthly fee changes.Savills aggressively took over and cancelled invoices by the centre we'd already paid and demanded they be repaid using their system causing an unnecessary mess of invoices.Unfortunately as well, they couldn't cope with invoicing and multiple invoices with incorrect information have been sent. Time was wasted correcting these.Confusion was then created around contract changes they were going to mandate. This seems to have gone quiet.They then spelled our email address wrong, so we didn’t receive invoices. We wasted time getting these sent so we could have correct accounts. They said this was fixed. It wasn't.Three months ago we didn't receive invoices again. Savills demanded we continue to pay even though we had no paper trail. They said the problem was that they'd misspelled our email address. They said this was fixed. Again, it wasn't.We said we were cancelling our standing order and we would only pay when we receive an invoice in future. They said we'd be in breach of contract and got quite defensive. We again didn't receive an invoice, so we didn't pay. Savills didn't seem to notice.So we contacted them again. They said the problem was that they'd misspelled our email address. Again, they said this was fixed, maybe it is, but they said they have no way to test it until we get the next invoice.We checked the invoice is for the wrong amount. Again. We asked for a rent reduction to compensate for the time which is now probably two business days of chasing and correcting. They refused.We're now spending time booking appointments with other office companies for an office move and every time we ask to confirm the management company isn't Savills.Such a shame that Savills is making the centre look bad. The centre was exceptionally well managed before Savills came, they really add no value and are just a problem.

David · 28 October 2021

Agent replied · 25 October 2024

Thank you for your feedback. We take this very seriously so could we ask you to get in touch with socialmedia@savills.com so that we can investigate.

5/5

Google

Recently dealt with Savills on a rented property and have to say the process with simple and clean. Both Rob and Ollie, in particular Rob were credibly pro-active in finding mea home and met all the rather fussy needs i had. Ollie went the extra mile with th handover of keys, whilst Rob from start to finish kept me in the loop with regular updates. i feel they worked very hard on behalf of their client ( the landlord ) and myself as a tenant.PositiveResponsiveness, Professionalism

Carl · 26 October 2021

Agent replied · 25 October 2024

Dear Carl, thank you for providing a review on the Rickmansworth team and for the comments on both Rob and Ollie, but also for providing a full 5 star rating too. Many thanks

5/5

Google

🌟🌟🌟🌟🌟 We highly recommend Ollie Lydon and his lettings team at Savills. They have made the process of renting so easy and every query is dealt with promptly and efficiently. They are extremely helpful, personable, actually care and very knowledgeable. We have dealt with several letting agencies in the past and this team is by far the most professional and out performs the others. We would definitely use them as a lettings agency in the future. Thank you to Ollie and his team!PositiveResponsiveness, Professionalism

Charlie · 26 October 2021

Agent replied · 25 October 2024

Thank you Charlie for the great comments regarding the management of the rental with Ollie and the team in Rickmansworth. Many thanks

4/5

Google

We had the good fortune to have our house sale handled by Sue Trybus & Savills, Sue acted professionally throughout and had a great sense of humour which helped during some of the more stressful parts of the process. Sue always responded to enquiries in a timely manner and kept me updated regularly, even when not much was happening. The the initial sale fell through, Sue went the extra mile to try and convince the buyer around their concerns. Although this proved to no avail, this was very encouraging at a very difficult time. There was a brief period when the levels of service fell at the start of the relationship although this coincided with a period when Sue was not at work. The others from Savills who occasionally were involved were always polite & courteous. While Savills do charge more than other estate agents, the level of service we received from Sue Trybus went far beyond that provided by agents I have previously used. I guess you get what you pay for.PositiveQuality, Professionalism

John · 26 October 2021

Agent replied · 25 October 2024

Dear John, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties

5/5

Google

I would like to thank Sue Trybus for all her hard work in selling my property, she was helpful, informative and kept us in the picture all the way through the process. It has not been an easy process with a buyer dropping out last October but she was positive and kept me going! Michelle, who showed the buyers around was very informative and I felt she was motivated to sell my house. I would recommend Savills as a truthful and helpful estate agent. Thank you.PositiveResponsiveness, Quality, Professionalism

Sue · 26 October 2021

Agent replied · 25 October 2024

Dear Sue, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties

5/5

Google

Having recently sold our Loudwater home through Savills, we would like to thank the Rickmansworth team for their highly professional client-focussed advice and responsive approach. They did a superb job in finding us a serious and committed buyer and meticulously managed the whole sales process with sensitivity and determined focus. In particular, Sue Trybus was outstanding, providing us with a truly first class service - in a challenging environment, she remained positive and accessible throughout. Her local knowledge, commitment to us and attention to detail were definitely instrumental in ensuring everyone in our chain remained engaged, and ultimately her tenacity, professionalism and efforts got our sale successfully across the line. We would highly recommend Sue and Savills to anyone considering buying or selling their property.

Kim · 26 October 2021

Agent replied · 25 October 2024

Dear Kim, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Rickmansworth

How many reviews does Savills Rickmansworth have?

Savills's Three Rivers office has 2,056 reviews across two platforms: 261 on Google, 1,795 on Trustpilot (across the whole business).

What is Savills Rickmansworth's rating?

Savills Rickmansworth is rated 4.2 out of 5 across all 2,056 reviews, and 4.8 out of 5 on Google from 261 reviews.

Where is Savills's Three Rivers office?

Savills Rickmansworth, 11 Church Street, Rickmansworth, WD3 1BX, Three Rivers, WD3 1BX.

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