4/5
Helpful in finding my home both Lucy & Mariella, showing me many properties with a smile. James as well . Professional and polite.π β¦
Agent replied Β· 16 June 2024
Thank you for your kind words Dave :)
Trusted Agent profile Β· Thrapston
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259 reviews across 2 platforms
16 High Street, Thrapston, NN14 4JH
Sharman Quinney's office in Thrapston, at 16 High Street, is rated 3.6 out of 5 across 259 reviews on two platforms, including 125 Google reviews rated 4.7.
Every review we hold for the Thrapston office, from every platform, shown as written. First names only.
4/5
Helpful in finding my home both Lucy & Mariella, showing me many properties with a smile. James as well . Professional and polite.π β¦
Thank you for your kind words Dave :)
1/5
Whittlesea branch I think
Whittlesea branch I think. Unprofessionalism from the rental dept from exactly the day after I signed the contract, as landlord I can't believe these people are employed. Incompetent, unprofessional, lazy, most definitely need to learn the difference between advice and threatening behaviour on their part.
1/5
Listed a house no lender will offerβ¦
Listed a house no lender will offer mortgage on due to spray foam insulation rotting risk to the roof timbers.
1/5
DO NOT USE THIS COMPANY!!!!!! Just a few points on why and this is from my own experience. * rude * pushy *if you dont use their convancing or broker dont expect them to even entertain an offer * When they say the house if off the market dont belive them as it wont be *ignore the written letter saying an offer will be excepted because its a load of lies. *dont trust lauren or johnson *dont expect a call back or for them to ring you they wont. So brief insite to how these fraudsters have shafted up offer excepted on a 4 bed detached two weeks ago handed paper work in on proof of my morgate etc imformed my astate agents who i must say are fab and im going to name them as they are far better than these so called company (RICHARD JAMES their a highly reccomended estate aagents far better than sharman quinney) Imformed solistor organised convancing only to have an extremly rude johnson to call my husband and say another offer better has been put in and would we like to put a higher offer in!! So they guzumpted us!!! Apauling practice and i have now imformed the law sosiorty and they are now looking to shut this company down due to the high volume of complants they get from this company!!! I will never use them in my intire life and will make sure they shut down as they are a bunch of crooks!!! I hope they see this and feel utterly ashamed this will be copied and posted on social media. DO NOT USE THESE FRAUDSTERS!!!!!!
1/5
Terrible
Terrible, terrible agent and services. The branch manager asked me to pay twice a re-let cost, without checking if I had paid already. I strongly believe they never mentioned any of my issues and proposals regarding my tenancy to the landlord. Even he admitted he had no idea. Never again with them. You think I'm wrong? Challenge me. I've got all the emails to prove what I'm saying.
5/5
You have all been so helpful
You have all been so helpful, great team work and all in one help, thank you
Thank you so much for taking the time to leave us a kind review. We really value our customers feedback so we're thrilled to hear that you received such a helpful service from the team.
5/5
A pleasure
We met Craig,who showed us around the house we were looking at
5/5
This is about your werrington branchβ¦
This is about your werrington branch pe4 the team lead by Kelly kahn my whole experience was brilliant from the minute I walked in to the office to have a chat about selling my house that is all complete first class sharman & Quinny esp Kelly and Renate .
5/5
What a fantastic service, over a long drawn out process (due to a third party failure). Regularly in touch with updates, and handled everything really well. Cheers guys!
Thank you so much for leaving us your kind review Neil
5/5
Lovely team ! Nothing is to much trouble. kept in touch and always gave me feed back after each viewing and the best part is they have just sold my lovely house π€ Thank u team . β¦
Morning Julie, thank you for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that you received a 5 star service from our team at Thrapston. It was our absolute pleasure in assisting you and we are thrilled to have just sold your house!
4/5
Very good with maintaining contact. We didn't end up going with them for our house as we found a different property, but would have been happy toPositiveProfessionalism
Thank you for leaving us your review Greg. We hope you are very happy in your new home :)
5/5
Such a professional service from leanne, nothing is too much trouble and the whole thing seems seamless which we know it's not. Very friendly and helpfulPositiveResponsiveness, Professionalism
Thank you so much for leaving us your review Melanie
4/5
House sale
Great service on the whole, only issue was there choice of solicitors that were not equipped to handle this type of property. So we sorted our own.
1/5
Zero response after viewing
After viewing a property and expressing an interest, and leaving several messages with the agent thereafter, I have received a zero response from the agent.
4/5
Very good with maintaining contact. We didn't end up going with them for our house as we found a different property, but would have been happy toPositiveProfessionalism
Thank you for leaving us your review Greg. We hope you are very happy in your new home :)
1/5
They won't let you view a propertyβ¦
They won't let you view a property unless you 'go in and give us your details' - they point blank refused to allow me to see a property because I wouldn't go in to give my personal information away because of so called 'due diligence' for the seller. I haven't even seen the property yet!!!! How diligent is refusing a viewing for a seller!? Time wasters.
5/5
Great estate agent to deal with, handled all of our queries with our purchase. Would highly recommend your services, thanks again!!
Thank you for your review Wayne, we really appreciate your recommendation
5/5
We were impressed with the service weβ¦
We were impressed with the service we had from Mariella at Sharman Quinney Thrapston office. We were shown around 3 properties that were of interest to us. She was very informative and we didn't feel like we were in a high pressure sales environment. Would be happy to use again in the future.
1/5
Absolutely no
Absolutely no! They can't manage the basic. I called the agency several time asking where the agent was. She missed me? I went to the appointment well in advance but she didn't show up. Seriously...
5/5
Mariella impressed us with her professionalism and was highly attentive to our needs. A pleasure working with her.
Thank you so much for leaving us your kind review Ash :)
5/5
I used the mortgage service and was impressed by the efficiency of the service. Super friendly, patient and easy to approach.PositiveResponsiveness, Quality, Professionalism, Value
Hello Olivia, thank you so much for your lovely review. We are so pleased to hear how happy you are with our mortgage services :)
4/5
Plenty of communication.
5/5
House Sale
Efficient service, friendly and helpful. It didnβt seem to matter the issue nothing was too much trouble.
5/5
Highly recommend
The team at Sharman Quinney - Thrapston have been fantastic in the process of us purchasing our first home! They provided us all the information we needed from day 1 and have been amazing at answering all our questions!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sharman Quinney's Thrapston office has 259 reviews across two platforms: 125 on Google, 134 on Trustpilot (across the whole business).
Sharman Quinney Thrapston is rated 3.6 out of 5 across all 259 reviews, and 4.7 out of 5 on Google from 125 reviews.
Sharman Quinney Thrapston, 16 High Street, Thrapston, NN14 4JH.