Trusted Agent profile · Thrapston
★★★★★
259 reviews across 2 platforms
16 High Street, Thrapston, NN14 4JH
Sharman Quinney's office in Thrapston, at 16 High Street, is rated 3.6 out of 5 across 259 reviews on two platforms, including 125 Google reviews rated 4.7.
Every review we hold for the Thrapston office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not use this estate agent
Attempted to buy a property from Sharman Quinney which was an extremely negative experience. Staff were rude, unhelpful and even insulting. I was repeatedly told that they didn’t have time for me and that I didn’t understand the process of buying a house. I was also called patronising, talked over and persistently fobbed off. Do not use this estate agent.
2/5
TrustpilotUnhelpful
Unhelpful, bad mouth other businesses and just try to sell how amazing they are rather than listening to the customer! Gave up when they couldn’t get an agreement in principle for me only looking at high street options and trying to demand a 15% deposit! Won’t be bothering with them again!!
1/5
TrustpilotThey are cowboys ripping off poor…
They are cowboys ripping off poor people. No repairs/ forcing you to pay unnecessary fees.Represent fraudulent landlords
1/5
TrustpilotAVOID!!! Awful tenancy company!
I am a landlord and this is by far the worst company I have ever had the misfortune to deal with. Agents lieContractors try and generate work that is simply not required.Zero customer services On making complaints they simply ignore you.Avoid this agent like the plague l!!
5/5
GoogleThey have been so helpful in helping us find a house.
Thank you for leaving us your review Emily.
5/5
GoogleWe used Sharman Quinney Thrapston recently with no problems, great communication & a helpful, friendly & professional team. Would use again.
Hi Pam, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear that you received a 5 star service - it would be our pleasure to assist you in the future.
5/5
GoogleVery good and understanding, when we had to pull out of our sale
Thank you for leaving us your review Peter
5/5
GoogleExcellent and professional service.PositiveResponsiveness, Professionalism
Thank you so much for leaving us your review Tracy
5/5
GoogleSharman Quinney have been extremely professional throughout our sale and nothing was too much for them. I have found other Estate Agents too lie and not even give a damn but with Sharman Quinney you only get the best from there staff because they demand it from them and it shows.
1/5
TrustpilotHuge disappointment
I strongly urge anyone thinking of using Sharman Quinney letting agents to reconsider.They are extremely incompetent, unprofessional and will say and do anything to get your business.Utterly untrustworthy.
1/5
TrustpilotDisastrous
Disastrous. Avoid like the plague. Or just wear a hazmat suit. If you can't afford a hazmat, try and keep some of your deposit to hand in case of emergency. Or, much easier, avoid these crooks and go elsewhere.
3/5
TrustpilotGood service….but accounts team struggle to account.
Branch staff helpful and communicative, but the central accounts team do appear to consistently make errors on statements which regularly need follow up and correction.
1/5
TrustpilotDO NOT USE
Awful service as a letting agent, worst agent we have worked with. Very incompetent and unprofessional and they do not seem to care. We have to chase them constantly and we get a terrible service from themI would not recommend to anyone
1/5
TrustpilotVery poor
Very poor, no response and no contact. Is this an actual company! How anyone would use this company is beyond me.
1/5
TrustpilotGo elsewhere
Go elsewhere, selling my property during covid with them was a miserable experience. It took 21 weeks to COMPLETE even when I had a buyer. Save your energy and money go elsewhere.
1/5
TrustpilotVery unpleasant experience
One of their agent was very arrogant the whole time and did not even share the info that it is a steel frame house until after we made an offer!
1/5
TrustpilotThey pay no heed to timescales for…
They pay no heed to timescales for returning tenants deposit after agreement with landlord when your tenancy is finished. Stay away from this company if you are renting
1/5
TrustpilotNot a proper service
Rating only, no written review.
5/5
GoogleRating only, no written review.
1/5
TrustpilotPoor customer service
Poor customer service, fraudulent repairs, staff don't return phone calls and no complaints process. Otherwise all good.
2/5
TrustpilotSharman Quinney Home Conveyancing - Very slow.
Sharman Quinney Home Conveyancing - Very slow to respond to emails. Very frustrating.
1/5
GoogleCalling me on a Saturday I’ve had nothing to do with them for weeks. Had to block number.
5/5
GoogleRating only, no written review.
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
5/5
GoogleRating only, no written review.
Thank you for taking the time to give a kind review, we really appreciate your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sharman Quinney's Thrapston office has 259 reviews across two platforms: 125 on Google, 134 on Trustpilot (across the whole business).
Sharman Quinney Thrapston is rated 3.6 out of 5 across all 259 reviews, and 4.7 out of 5 on Google from 125 reviews.
Sharman Quinney Thrapston, 16 High Street, Thrapston, NN14 4JH.
