Every review we hold for the Thornton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThankyou to Paul and Eleanor at Square Room for the professional service we received whilst selling my late mother's house.
Paul the owner valued the house realistically in comparison to others that had sold recently in the street. He gave us details of the packages we could pay for whilst selling the house and we elected to do the viewings ourselves.
The photos and write up of the house were done within a few days and we were advised when the property would go live on Right Move etc.
We were allocated Eleanor, a member of the team at Thornton who coordinated the viewings and collated the 3 offers, 2 of which were over asking price.
Eleanor gave us weekly updates of progress and chased up the buyer and solicitor when appropriate.
The sale was hassle free and well worth the small fee that we paid.
Anne · 11 August 2022
★★★★★ 5/5
GoogleGreat experience with Claire at The Square Room. Always kept me updated via calls / emails. Thanks for all your help with the sale!
Charlie · 11 August 2025
★★★★★ 5/5
GoogleWe would like to thank The Square Room for all their help when selling our property. A very professional company who deserve all their success. Would highly recommend.
Many thanks Colin and Marie
Marie · 7 June 2022
★★★★★ 5/5
GoogleWe have been thoroughly impressed with the service as sellers of our uncle's bungalow. They were spot on with the valuation, and we sold within a week and achieived a tad over the asking price. All the staff were extremely helpful and communicative.
Gillian · 13 December 2024
★★★★★ 5/5
GoogleWe viewed a house in Layton, Blackpool, on behalf of friends who live in the south. The agent was on time and happy to answer our questions and did not appear to hurry us. We were able to view the house in our own time and as such, were able to make a decision to tell our friends that the house was definitely worth their consideration. Within hours, their offer was accepted and the sale is progressing swiftly. We highly recommend Square Room.
Christina · 12 July 2022
★★★★★ 5/5
TrustpilotBest estate agents in the area
Excellent estate agents with very competitive prices.
Handled the sale of our probate property with much care and attention and were a pleasure to deal with from start to finish.
Special thanks to Danielle, Alex and Paul.
Highly recommended +++
Matt · 27 March 2021
★★★★★ 5/5
GoogleDanielle went above and beyond every step of the way. The pictures were great and our house had an offer within 6 days of being advertised. If we ever sell up again I will definitely be using them again.
Joanne · 7 June 2021
★★★★★ 5/5
GooglePaul and his team at The Square Room were 1st Class, professional, helpful and always available. They provided a fantastic service at a fair price. I would highly recommend The Square Room.
Caroline · 7 June 2022
★★★★★ 5/5
GoogleExcellent company, The Square Room led by Paul and his team, wonderful experience of selling my property, no stress. I can recommend the team especially Lauren who was very helpful and friendly.
Stuart · 7 June 2022
★★★★★ 5/5
GoogleWe used the square room to sell our property
And they were faultless from start to finish of the whole process , we live a distance away from the property we were selling and Paul and his lovely team couldn’t have done more they were in regular weekly contact helpful with viewings and feedback , over our time we have sold and bought many properties and no other estate agent has been as good as the Square Room
We wish they operated in Cumbria .
Would recommend using them to anyone . They truly represent the seller .
Susan · 7 June 2022
★★★★★ 5/5
GoogleHands down the best estate agent I've ever dealt with.....have viewed properties as a buyer and sold my house through them and in both instances they were personable, friendly, gave genuine advice and help and went out of their way to assist. When selling my property they kept in touch regularly, the people in the office were always really friendly and positive, keeping me updated on anything I needed to know or just ringing to check in. Will be my estate agent going forward without a doubt and recommend them to anyone I know! They were also cheaper than all other quotes, and got me substantially more in purchase price than anyone else suggested, which we achieved from the first viewing. Fantastic! Thanks again to everyone at the Square Room.
Angela · 7 June 2022
★★★★★ 5/5
GoogleWe have recently used Square Room to complete the sale of an elderly relatives property.
From the initial meeting, arranging the photographs and going live took less than 72hours. You can imagine how delighted we were to secure a successful sale, in under 3 days.
We chose the fully managed viewing package offered by Square Room and we would strongly recommend this level, it takes a huge burden off your shoulders. This service included regular updates on viewings which are sent directly to your phone, this was very efficient and we felt this was a great way to stay involved.
In our view what made the team stand out was their regular communication with us during a very difficult time.
Selling an elderly relatives property can be a very stressful time and the team should be be commended for their professionalism and sensitivity extended to us throughout the whole process. We would highly recommend the Square Room team.
Joe · 7 June 2022
★★★★★ 5/5
GoogleHouses are selling very quickly at the moment so the house sold itself, this being said they were very prompt coming for the initial sign up, photos and going live …. I think it was 3 days in total, they were absolutely brilliant, very professional, kind and friendly.
Once the house was under offer they kept me updated on a regular basis.
Estate agents that I have been with for previous properties haven’t been anywhere near as good.
I would definitely recommend them, they really are the best….
Claire · 7 June 2022
★★★★★ 5/5
GoogleThis is the second time I have used Square Room
and I quite simply wouldn’t use anyone else. They are very professional from start to finish from Paul the owner completing the valuations, to being allocated a member of the team to manage your sale through to completion. Even the automated texts for viewing and reminders is something other estate agents don’t have and is a great system. I have recommended to friends and neighbours who have all said the same about them so we can’t all be wrong. Thanks again Team Square Room!!
Fran · 7 June 2022
★★★★★ 5/5
GoogleExcellent service from The Square Room from start to finish. They found us 2 buyers for our 4 bed detached house in a very short space of time and we got a great price for it. The first buyer decided to buy a new property, so no fault of theirs. They informed us immediately and thanks to the quickly arranged viewings, they found us another buyer within a couple of days. Competitively priced fees for a first class service, I have recommended to many already and cannot recommend them enough. I couldn't individually pick any member of staff out, as they are all a pleasure to speak to. Nothing is ever too much trouble and you are constantly kept updated. I've dealt with many agents recently, as we've bought and sold a few properties and they are by far the best agents in town! Thank you so much for all your help.
Raquel · 7 June 2022
★★★★★ 5/5
GoogleGood company, they sold my house where others failed. Disappointing that on one occasion that they where unable to do viewing when requested, I had paid for this service as I did not want to get involved with the viewing, made it very awkward, apart from that I would still use the square again without hesitation.
Mark · 29 April 2024
★★★★★ 5/5
GoogleCan not recommend them enough, very helpful and friendly throughout. Always on hand to answer any questions we had and kept us updated at all times. Special thanks to Lauren who we dealt with most of the time.
Billy · 7 June 2021
★★★★★ 4/5
GoogleExcellent service kept me informed most of the time
Mick · 16 December 2025
★★★★★ 5/5
GoogleExtremely efficient and friendly staff, excellent low fees both for sellers, landlords and tenants, the most competitive around. I have dealt with Paul and his staff on a number of occasions and find them all to be very helpful, honest and fast acting. I would highly recommend them.
Tony · 9 June 2014
★★★★★ 1/5
TrustpilotContract was drawn up...
First to view property, liked and agreed on the asking price got solicitors to draw up contract after confirmation that the house was ours, next squareroom would not give us the other parties solicitors information, they phoned us back to say the house has sold at the same price to someone else ... We found out that they deferred our sale as we had sold ours privately and the other buyers where selling with square room, so they where getting two commissions instead of one.. Very deceitfull and underhand tactics.. Definitely would not recommend.
We will definitely not use this company due to there underhand tactics, buying from them or selling, that statement alone is enough to deter warranted credibility.
Les · 26 April 2022
★★★★★ 5/5
GoogleProfessional and helpful service throughout. Regular updates provided. Knowledge when guiding us through the process of selling our property.
Susan · 8 September 2025
★★★★★ 1/5
TrustpilotWasted 4 weeks of our time overvaluing…
Wasted 4 weeks of our time overvaluing our property and giving us false hope that they would "sell the house within a week". Had the cheek after our 4 week contract to say its not cost us any money. We have to pay the elec/gas water rates and insurance and mortgage while the property is vacant and this has put us back 4 weeks while we have the property re-valued. Also the viewings only take 15 mins and the people showing the viewings didn`t seem interested in getting the house sold.
Mr · 5 April 2022
★★★★★ 5/5
GoogleWould recommend to family and friends. Really pleased with The Square Room. Would definitely use them again in the future. Big thanks to Lauren H for being so helpful throughout.
Ella · 7 June 2022
★★★★★ 5/5
GoogleA good Estate Agents to deal with - the staff are all helpful and friendly and I would recommend them
Joan · 13 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.