Trusted Agent profile · Thornton Heath
Verified
★★★★★
1,205 reviews across 3 platforms
737-739 London Road, Thornton Heath, CR7 6AU
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Streets Ahead's office in Thornton Heath, at 737-739 London Road, is rated 4.6 out of 5 across 1,205 reviews on three platforms, including 76 Google reviews rated 4.9.
76
Reviews on Google
This office
209
Reviews on Facebook
Business-wide
920
Reviews on Trustpilot
Business-wide
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Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience! Gemma was a dream!
Great experience with Streets Ahead- they were responsive and supportive throughout the hectic business of finding and securing a new flat. Gemma especially has been absolutely fantastic! She has been with us every step of the way and really took the time to keep us updated and made me feel valued as a potential tenant. Warm, attentive and professional we couldn’t have asked for more!!
5/5
TrustpilotStreets Ahead were really supportive…
Streets Ahead were really supportive through the whole process of finding a new property to rent. It's very daunting in the current climate trying to get a property but Nailah listened to what I was looking for and brought 2 great properties, she advised me on when to offer and answered all my questions honestly throughout the process. She helped me find the prefect apartment.
5/5
TrustpilotI had such a smooth and fast…
I had such a smooth and fast experience. Enzo was especially super fast in responding and very helpful. Thanks so much again.
5/5
TrustpilotGeorge has been very helpful and…
George has been very helpful and proactive in trying to find a place suitable to my requests.
1/5
FacebookThey have managed our property for four years, but in the last 18 months have not been able to tell us what rent our tenants have paid, do not respond to queries, and didn't even inform us when our tenants gave notice.
5/5
TrustpilotI received great customer service from…
I received great customer service from Pippa on a landlord tenancy renewal, plus an EPC certificate which she arranged ; I previously used Streets Ahead for selling a flat a few years ago and was very pleased with the quality of service I got then. I wholeheartedly recommend Streets Ahead for all your property needs.
5/5
TrustpilotLaura C - Property Manager
We have been assigned numerous property managers for our flat over the years with quick turnover commonplace. Laura our most recent whom has been ours for a while now has provided the most attentive, detailed and timely service and comms in managing our property and dealing with ongoing legal obligations and responding to unplanned incidents.
3/5
TrustpilotRental Experience
I like the fact that to company was helpful in matching my request to all available apartment, and viewing booking was prompt and impressive. However, the documentation Request,review and feedback process should be improved to cut down the time to ensure faster closure. In my experience, it appears unending. But in all, its splendid talking to the company
1/5
TrustpilotSelling our property and had streets…
Selling our property and had streets ahead Addiscombe visiting us. The staff who visited us was kind and seemed professional. So we thought yeah we will go with them. We called left messages no one returned our calls. Sent emails and no reply. This happened about 4 times in a week.If they are doing this at this stage how will it be after we sign the contract with them. So I emailed them and told them that we will be going with a different agency as we are not happy with the communication. Still no reply. Glad that we didn't go with them.We went with BARNARD AND MARCUS and glad we did, I never have to call to chase things up. They will always call me to update me of everything. Staff is wonderful. Every thing is fantastic.
5/5
FacebookGeorge was excellent, he attended to all my needs and really paid attention to what our requirements were for a flat. I would highly recommend him and Streets Ahead in general. Shoshanna
4/5
GoogleGreat team effort from Bryan Macedo and his line manager Louis French! Given the back and forth challenges in purchasing our property, they both were consistent and persistent in our cause and as such we finally managed to secure the next chapter in our lives, thanks again lads!
5/5
TrustpilotStreets Ahead in Crystal Palace were great
Streets Ahead in Crystal Palace helped us to market and let our flat recently. The service was excellent - we had a specific date we wanted tenants to move out and in and it was handled really well to ensure those timelines were met. The communication with the team was excellent, really prompt and efficient. Thank you
5/5
GoogleWhat a fantastic job Louis and the sales team at Streets Ahead in selling my home and achieving above asking price. Professional service from them all and communicated regularly with updates. I recommend if you want a reliable and trustworthy Estate Agents use Streets Ahead!
5/5
TrustpilotIncredible team at Streets Ahead in South Norwood
I am beyond grateful to the team at Streets Ahead South Norwood branch who helped me navigate a tricky purchase that completed at the height of lockdown.When I first viewed the property, I was met by Patrick Simpson, who supported me in taking my time to look around while giving me honest and detailed insights into the area's market. He helped me make the right decision to put in an offer. The sales team headed by Sedat Kilic fairly presented my offer to the seller and avoided a 'bidding war' on a sought after property. I believe they were fundamental in having my offer chosen over a cash buyer, and for that alone, I can't thank them enough.I had Philip Bruce and Mary-Jane Taylor look after me during the final stages. I found Philip to be incredibly helpful during the stress and complication of completing during the lockdown, and his proactive stance pushed the purchase through. I would wholeheartedly recommend Streets Ahead to anyone.
5/5
FacebookMy parents have just moved thanks to Streets Ahead. They had tried other estate agents before but as soon as they contacted Streets Ahead, they got straight into it. All of the sales staff were genuinely very helpful. Once the sale was going through Marina and Gary stepped in and smoothed things over, going above and beyond to help them out. It’s hard to find a really good agent to trust but I have no hesitation at all in recommending Streets Ahead to help you move house!
5/5
GoogleThe sales team is very professional and helpful. They are very prompt in responding to any enquiries. We did need to bring our property price down however this was due to drop in the market. …
5/5
FacebookGareth was fantastic in helping me decide what I wanted. He always kept me updated to what he had available and was always ready to answer my questions.
5/5
FacebookCallum Hayden at Streets Ahead has taken care of my property efficiently and quickly. I cannot be more satisfied with his attention to detail and keeping me abreast of things. Callum only contacts me when necessary, and does so in a very concise and professional manner. It allows me not to worry about the every day running of my property. This is extremely handy as I spend a lot of time overseas. I will certainly be referring people Callum and Streets Ahead.
5/5
GoogleAs a first-time homebuyer, navigating the property market can be daunting, but working with Ilianna Yiannakou transformed it into an exciting and seamless journey. Ilianna curated a selection of properties that perfectly matched our needs, …
5/5
TrustpilotGreat help!
Megan was really helpful with every step. She was super informative and supportive with the whole process.
5/5
FacebookMyles was very personable and attentive! He was dedicated to finding me the right home, quick on replies and an all round nice person. A pleasure to deal with. Thanks Myles!
5/5
TrustpilotFive Stars for Cameron!!!
I can only speak about my experience with Cameron which was great. I appreciated his attentiveness, clear communication and efforts he shown throughout working with him. If you get Cam as a property agent, trust you are in good hands.
Thank you Jessica for your lovely review. I will pass your comments on to Cameron. Thanks, Laura
5/5
FacebookLibby was absolutely fabulous, easy to contact and always trying to find out the best solution for us. She was always honest, and was a brilliant estate agent. Would definitely recommend.
5/5
FacebookI would highly recommend this agency! Special mention to Gareth for helping us get a perfect house for my family. Very kind, friendly and he has helped us through out.
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