Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
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5/5
GoogleWe highly recommend Shawn and Mo. From the very beginning, Mo was enthusiastic and optimistic that our property could sell within a specific timeframe, which gave us great confidence. Shawn was instrumental in finding the buyer and took charge of liaising with solicitors, helping to speed up the process. He was always willing to answer our queries and followed up on every concern promptly. Their proactive approach, including arranging viewings before the property was officially marketed, really stood out. We would definitely work with them again.
Raj Β· 18 October 2024
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5/5
GoogleAswaq Mansour definitely deserves 5 stars. He's been professional, communicative, and considerate to clients. He appreciated that I had to travel far so he fitted in as many viewings as possible within my available time frame, and at the same time made sure the properties he showed were within my budget. He was very accommodating and organised when scheduling the viewings too. Very happy with his professionalism and high standard customer service - I highly recommend Aswaq!
Pam Β· 11 November 2022
Agent replied
Thank you Pam, it was a pleasure assisting you. I and the whole team wish you all the best. Regards Ash.
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5/5
GoogleI received personalised care from Shawn during the process of property searches. I very
Appreciated the opportunity
of being offered to view properties thar wasn't even on the market.
Shawn kept In contact when I did find something I was interested in.
He made my whole experience positive.
Thank you!
Allison Β· 26 July 2024
Agent replied Β· 25 August 2024
Hi Allison, It has been a pleasure helping you with your property search.
I wish you and the family all the best in the future.
Best regards,
Shawn
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5/5
GoogleShawn was fantastic throughout entire property purchase.
He has great communication and kept us in the loop with any updates.
We had a minor issue with the keys but that also got resolved quickly.
Thank you once again for everything
Aurora Β· 18 December 2024
Agent replied Β· 25 December 2024
Hi Aurora,
Thanks for the kind words!
Wishing you all the best as you start a new chapter in your life.
Shawn from Haart, Thornton Heath
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5/5
GoogleI was very happy with the service from haart. In particular, Medhi was excellent. He was approachable, responsive and made everything very easy.
Lauren Β· 13 July 2025
Agent replied Β· 13 April 2026
Thank you so much for your lovely feedback ! We're so pleased to hear you were happy with the service and that Medhi made everything easy for you. Your kind words mean a lot to the whole team.
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5/5
GoogleBuying a property can be a very stressful experience. Fortunately, Shawn was there to help me find my first home and guide me through the process. Shawn was very friendly, polite, professional, and always happy to answer my questions and support me on the way. Thank you, Shawn.
Agnieszka Β· 26 July 2024
Agent replied Β· 25 August 2024
Hi Aggie, Thank you for your kind words. I am so excited for you and I wish you the best of luck as you start the next chapter of your life :). Shawn
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5/5
GoogleWe had a great experience with Haart. Ash has been wonderful and extremely helpful throughout the whole process. He understood our needs and found properties that match our preferences. He is professional and so knowledgeable about the area and answered all our questions. Very happy with the service!
Jessica Β· 26 July 2024
Agent replied Β· 25 August 2024
Thank you for such kind words Jessica, really happy that you liked all the properties I showed you. Glad I could be of help!
Ash
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5/5
GoogleWeβve just completed our house purchase through Haart and were very pleased with the service. Ash was dealing with the transaction and was incredibly helpful - always on hand to answer any questions we had and generally very easy to communicate with. Iβd be happy to recommend Ash and the rest of the team at Haart in Thornton Heath to anyone
Sam Β· 21 October 2023
Agent replied Β· 28 October 2023
Thank you for your kind words Sam, best of luck with your new home.
Ash
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5/5
GoogleAswaq was able to cater the house viewings to my criteria very well, and provide the necessary information for me to make a decision in a timely manner.
I enjoyed my time working with him, and would definitely recommend him to other potential buyers in the market, or contact him in the future.
Sunny Β· 20 March 2024
Agent replied Β· 22 March 2024
Thank you Sunny! Really happy to have helped you with your property search! Best of luck for your future!
Ash
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5/5
GoogleWe deciding to sell our house with Haarts, after comparing alot of Estate Agents within the local area. Some of the the communication that we had with other agents had alot to be desired. We made the decision to go with Haarts from the 1st telephone call the team were professional, attentative and answered all our questions. Mo Aden was our direct contact and I would highly recommend Mo for the sale of any house ! The telephone calls, keeping us updated with viewings, the process of sale and communication has been really great! Its a stressful time selling a house and Mo has put us at ease and made the whole process alot less stressful. Highly recommended !PositiveResponsiveness, Quality, Professionalism, Value
Em Β· 26 August 2021
Agent replied Β· 30 September 2023
Dear Emily Jagessar,
Thank you so much for taking your time to leave a review. I am happy we were able to go above and beyond for you.
Kindest Regards
Team Thornton Heath
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5/5
GoogleIβve recently embarked on a house search and one thing I must mention about Haart in Thornton Heath is the customer service, passion and professionalism of Kristine.
She originally did my first viewing stepping in for another colleague and since she has delivered an excellent job in terms of trying to understand what my dream house looked like and trying her best to help me achieve my goal.
Sheβs been in constant contact, keeping me informed about new arrivals and giving plenty of honest professional advice on the market
Easy to reach out to, proactive in suggesting properties and generally trying to get me one step ahead others with quick viewing turnaround time.
Kristine, you rock! ππΌPositiveResponsiveness, Quality, Professionalism, Value
Eddy Β· 22 June 2021
Agent replied Β· 21 June 2024
Dear Eddy H.,
Thank you so much for taking your time to leave a review. I am happy we were able to go above and beyond for you.
Kindest Regards
Team Thornton Heath
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5/5
GoogleI wanted to write a review because Danny at Thornton Heath has been so very helpful in moving our sale forward. Not only was his valuation spot on but his wider knowledge of building was reassuring and very useful. This was an emotional time for me and his integrity, sensitivity and insight has allowed us to move forward through what what could have been a difficult situation. His friendly approach and total professionalism have made doing business with Haart a pleasure.PositiveResponsiveness, Quality, Professionalism, Value
Maxine Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you so much for taking your time to leave a review. I am happy we were able to go above and beyond for you.
Kindest Regards
Team Thornton Heath
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5/5
GoogleI Had the pleasure of having Mo Adan as my estate agent during what was quite a stressful sale. Mo is a true professional and reassured me throughout the sale process keeping me regularly updated with regards to progress and go above and beyond in personally liaising with parties in the chain to keep the sale on track. Mo has a positive attitude to his work which is evident in his interaction with both purchasers and buyers. He is an excellent advocate for the profession and I would personally recommend him to friends and family wishing to sell or buy. I found him to be personable, professional and knowledgeable throughout. His proactive attitude made a huge difference to me and my family during the process, from the initial marketing and viewing right through to completion. His experience and confidence shone throughout. Which is why he was able to secure a sale on my property from the moment he took over selling my property. His work ethic was excellent and his responsiveness to my queries and concerns provided reassurance and confidence in the service he provided. He is an excellent member of the Haart team.PositiveQuality, Professionalism
Cynthia Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you so much for taking your time to leave a review. I am happy we were able to go above and beyond for you.
Kindest Regards
Team Thornton Heath
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5/5
GooglePurchased a 3 bedroom house from haarts, estate agents Thornton Heath branch the sales consultant Mr Aswaq Abdul Mansour was a very professional and polite individual from start to finish fantastic service highly recommended, a great asset employee to have for any estate agents. Well done and thanks Aswaq, We will definitely be using haart estate agents again.Mr bedir.
Mehmet Β· 16 September 2023
Agent replied Β· 30 September 2023
Thank you Mr Bedir, wishing you all the best. Feel free to contact me for any advice or help you may need. congratulations.
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5/5
GoogleAsh was very friendly, accommodating and went out of his way to give me property insights, looked for more properties fulfilling my criteria, tried to schedule 4 separate viewing all together in a way that i would not need to come back and forth which was very convenient and thoughtful of him. He also gave me in depth knowledge of the area. Overall he made the viewing process smoother.
Niharika Β· 11 November 2022
Agent replied
Thank you! it was a pleasure assisting you. I and the whole team wish you all the best. Regards Ash.
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5/5
GoogleWe deciding to sell our house with Haarts, after comparing alot of Estate Agents within the local area. Some of the the communication that we had with other agents had alot to be desired. We made the decision to go with Haarts from the 1st telephone call the team were professional, attentative and answered all our questions. Mo Aden was our direct contact and I would highly recommend Mo for the sale of any house ! The telephone calls, keeping us updated with viewings, the process of sale and communication has been really great! Its a stressful time selling a house and Mo has put us at ease and made the whole process alot less stressful. Highly recommended !
Emily Β· 11 March 2021
Agent replied
Dear Emily Jagessar,
Thank you so much for taking your time to leave a review. I am happy we were able to go above and beyond for you.
Kindest Regards
Team Thornton Heath
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5/5
GoogleWe highly recommend Aswaq (Ash) from Haart Estate Agents due to his very friendly, trustworthy and helpful character. He was very professional, punctual and quick to respond. He was available for all enquiries that we had right from the initial viewings through to the completion of our flat. Thank you Aswaq for helping us buy our first property.
Iram Β· 26 August 2023
Agent replied Β· 30 September 2023
Thank you Imran, I am grateful for your lovely review. If I can help with anything else, feel free to get in touch, enjoy your lovely new home!
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5/5
GoogleMo Adan is very friendly, helpful, and professional at all times. I highly recommend Mo and his team at 'Haart' estate agents, Thornton Heath. We previously used another estate agent, and Mo Adan is a lot more efficient than other Estate agents we used.
Lesley Β· 14 June 2024
Agent replied Β· 21 June 2024
Thank you for your kind words Lesley.
Mo
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5/5
GoogleAfter struggling to sell with another local Estate Agent, we came across Danny and the team at Thornton Heath. Danny was very detailed, honest and nothing was never too much. Mo, Kristine and Luciano always kept us up to date with the feedback from our viewings, needless to say we sold for a lot more than we expected. Danny even helped us negotiate a really price for our new home which we are in now! Danny your knowledge, honesty and passion was the help we need to a big thank you to you and the team. We wish you all the best, Mr and Mrs Watkins
Lidnsey Β· 15 September 2020
Agent replied
Dear Mr and Mrs Watkins,
Thank you so much for taking your time to leave a review. I am so glad to hear such great feedback, our team in Thornton Heath are fantastic. I am happy we were able to go above and beyond for you. Enjoy your new home.
Kindest Regards
John Cameron
Estate Agency Director
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5/5
GoogleWhat can I say. Mo Adan is a testament of professionalism to Haart. He oversaw an incredibly difficult sale, constantly finding solutions to every problem and hurdle that occurred. What an excellent experience and I do hope I can have him overseeing other sales and purchases in the future. I would 100% list any properties we have for sale in my portfolio with Mo.
Tara Β· 9 February 2023
Agent replied
It was a absolute pleasure helping you Tara, myself and Danny consider it a honour to of helped you sell your property.
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5/5
GoogleAswaq, Mo and Danny provided an impeccable service. They got the job done quickly and were there to support me with any concern or query I had. This whole team was personable professional and flawlessly efficient so much so that I have already and will continue to recommend them to family and friends! Thank you all especially Aswaq dealing with my daily questions!
Nadine Β· 9 February 2023
Agent replied
Thank you Nadine for your kind words and we all enjoyed helping you sell your property, do not hesitate to contact us for any future help, advice or to pop in for a cup of team :) Regards, Danny, Mo, Ash.
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5/5
GoogleJust another bg thank you to Manager Danny Grey for his professonal and helpful advce. Danny goes above and beyond the nornal standards of service to make sure that you are supported and ultimatley sucessful in fndng your dream home. Lovley, hardworkng and full of integrty- could not hae asked for a better agent. Thanks Danny
Claudette Β· 5 August 2023
Agent replied Β· 30 September 2023
Thank you for the lovely review Claudette, I am humbled. Above all, we are all happy things worked out perfectly for you, if you need any help in the future, do not hesitate to contact me.
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5/5
GoogleKeianna has been simply amazing, kind and professional. Really recommended
Emanuele Β· 13 August 2025
Agent replied Β· 13 April 2026
Thank you for the kind words Emanuele! It has been a pleasure to help you buy your first home.
Should you need anything in the future, I will be more than happy to help!
Keianna from Haart.
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5/5
GoogleWeβve had a great experience finding a dream home thanks to the Haart team. Our agent Ash has bern very patient and has given excellent service specially considering we had so many questions and multiple negotiations with the vendor. Thanks Ash!!!
Nuran Β· 31 May 2024
Agent replied Β· 21 June 2024
Thank you for your kind words Mrs Kawani! Glad to be of help.
Ash
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