Farrell Heyworth Thornton-Cleveleys reviews

Thank you for sharing your wonderful experience with Farrell Heyworth! We are thrilled to hear that you found an amazing property through our services, and we couldn't be happier to have been part of your journey. Taleah is indeed a valued member of our team, and we are delighted to know that she went above and beyond to provide you with exceptional support and assistance. Making the process straightforward and smooth for our clients is always our goal, and we are glad to have achieved that for you. If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help in any way we can. Once again, congratulations on your new property, and we wish you all the best in this exciting new chapter. Thank you for choosing Farrell Heyworth! Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience. Unfortunately, as you’ve declined to provide further information, we’ve been unable to identify your specific transaction to review the details. For clarity, as the selling agent we act on behalf of the vendor and are not legally permitted to make any changes to a property or alter the condition in which it is left. At completion, we can only hand over the keys that are provided to us by the seller or their solicitor. We always aim to offer clear communication and a professional service, and we’re sorry you did not feel that was the case on this occasion. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that Katie, Diane and our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you so much for your kind words! We’re delighted to hear that Katie and the team at our Cleveleys branch were able to provide the support and guidance you needed throughout your buying and selling journey. Katie takes great pride in helping clients, and we’re thrilled that her friendliness and dedication made a positive impact on your experience. We appreciate your recommendation and wish you all the best in your new home! Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for sharing your positive feedback with us. We're delighted to hear that you've been impressed with the service you've received from our Thornton Cleveleys branch. It's wonderful to know that Taleah Taylor and the team have provided you with good communication and helpful support throughout the process. We're here to assist you every step of the way in your property purchase journey. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you so much for taking the time to share such a thoughtful review. We’re truly pleased to hear that your experience with our Cleveleys team has been such a positive one, particularly during what can understandably be a … More

Thank you for taking the time to leave such kind feedback. We're delighted to hear that your viewing with Kristianne was such a positive experience. It's great to know that she made you feel welcome, arrived promptly, and allowed you the time and space to view the property without any pressure. Providing a professional, relaxed, and supportive service is something we value greatly, so it's wonderful to hear this reflected in your experience. We'll be sure to pass on your comments to Kristianne, who I'm sure will appreciate the recognition. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. I think it's valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices.Our process is as follows:All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request.The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property.If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately, we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers.If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event.Kind regards,Jeremy Collins, Director

Thank you for your kind words! We are delighted to hear that you had a positive experience with us, and that Erin has been able to assist you with professionalism and dedication. We appreciate your patience, and rest assured, we are doing everything we can to ensure the work on your property is carried out promptly. If you need any further assistance in the meantime, please don’t hesitate to get in touch.Best regards,Jeremy CollinsDirectorFarrell Heyworth

Thank you for taking the time to share your experience. We’re pleased to hear that Sara at our Poulton-le-Fylde branch provided such helpful and professional support during your viewings. Please do not hesitate to contact us again if we can be of any further assistance. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to share your experience with Farrell Heyworth. We're delighted to hear that Tilly and the team have been helpful and informative throughout your property sale journey. Providing honest and realistic advice is an essential part of our service, and we're pleased to have met your expectations. If you have any more questions or need further assistance during the sale process, please feel free to reach out. We're here to make your property sale as smooth as possible. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for your glowing feedback. We're delighted to hear that Katie Garnett provided exceptional support throughout the entire process. Her dedication to keeping everyone updated and ensuring the sale went through smoothly, despite some delays, truly exemplifies our commitment to excellent service. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

We're truly delighted to read your kind words. Selling a home is an important journey, and it's wonderful to know that you felt supported throughout the process. Your appreciation means a great deal to the team, and we're so pleased that we were able to help you achieve a successful outcome. Providing professional guidance, clear communication and a positive experience is something we always strive for. Thank you again for taking the time to share your feedback and for placing your trust in us. Best regards Jeremy Collins Director Farrell Heyworth

We're thrilled to hear about your positive experience with our team, especially Ryan! We're glad that Ryan was able to provide you with excellent support throughout your purchase journey and help you navigate through any challenges. We're glad that the team was able to stick with you through the process and that you were finally able to complete the purchase. Thank you for choosing us and for taking the time to share your feedback. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins, Director

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Katie provided you with a lovely and positive home buying journey. Congratulations on purchasing your first house! Katie is indeed a valuable member of our team, and we're glad she could make the process easier and more relaxed for you. If you ever need assistance in the future or have any questions, feel free to reach out. We wish you all the best in your new home! Warm regards, Jeremy Collins Director Farrell Heyworth

Thank you for sharing your positive experience with Farrell Heyworth. We are delighted to hear that despite some bumps in the road, Katie Garnett was able to provide you with excellent service and keep you updated throughout the buying process. We strive to ensure our clients have a smooth and pleasant experience, and it's wonderful to know Katie was a pleasure to work with. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for your kind feedback. We’re pleased to hear that Lauren provided such a positive experience and supported you so well throughout. Your thanks will be passed on to her and the team. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your Mum's property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you so much for taking the time to share your experience. We’re really pleased to hear how supported you felt throughout what sounds like a challenging journey. Buying a forever home can come with unexpected hurdles, so it’s reassuring to know that clear communication, commitment and consistent care helped make the process manageable for you. Alison Whiteside will be delighted to read your comments. Her professionalism and dedication to keeping clients informed and supported is something we value greatly, and it’s lovely to see that recognised so warmly. Thank you again for your recommendation, and we wish you every happiness in your new home. Best regards Jeremy Collins Director Farrell Heyworth

Thank you so much for your kind words and heartfelt feedback. We're thrilled to hear that our team was supportive, friendly, and focused throughout the sale of your house. It’s wonderful to know that Katie, in particular, stood out as a star in this memorable process. We appreciate your recommendation and are delighted to have been part of your journey. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

We’re really pleased to hear about your experience and thank you for sharing your feedback. It’s reassuring to know that Alison Whiteside was able to support you so thoroughly and do everything possible to help resolve the challenges you faced. Going above and beyond for our clients, while remaining professional and supportive throughout, is something we value highly, and your comments reflect that commitment perfectly. We’re also glad to hear that you found the wider team professional during the process. Alison will be delighted to receive your kind words and recognition. Thank you again for choosing Farrell Heyworth and for taking the time to recommend us. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your kind words and positive feedback about your experience with Katie Garnett at Farrell Heyworth. We're thrilled to hear that Katie provided you with excellent service and made your buying process a pleasure. Katie's dedication to keeping in contact, her bright and bubbly personality, and her willingness to go the extra mile, including sacrificing her lunch hour for a second viewing, are truly commendable. We take pride in having team members like Katie who are committed to delivering exceptional customer service. We greatly appreciate your recognition of Katie's efforts, and we will make sure to pass along your appreciation to her. Best regards, Jeremy Collins Director, Farrell Heyworth

It’s great to hear that your search for a new home has felt so well supported. Knowing that Lauren and Sarah were able to provide clear information, prompt replies and smoothly arranged appointments is exactly the experience we aim to … More