Farrell Heyworth reviews

Thank you for sharing your positive feedback with us. We're delighted to hear that you've been impressed with the service you've received from our Thornton Cleveleys branch. It's wonderful to know that Taleah Taylor and the team have provided you with good communication and helpful support throughout the process. We're here to assist you every step of the way in your property purchase journey. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for your kind words! We are delighted to hear that you had a positive experience with us, and that Erin has been able to assist you with professionalism and dedication. We appreciate your patience, and rest assured, we are doing everything we can to ensure the work on your property is carried out promptly. If you need any further assistance in the meantime, please don’t hesitate to get in touch.Best regards,Jeremy CollinsDirectorFarrell Heyworth

Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. I think it's valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices.Our process is as follows:All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request.The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property.If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately, we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers.If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event.Kind regards,Jeremy Collins, Director

Thank you for taking the time to share your experience. We’re pleased to hear that Sara at our Poulton-le-Fylde branch provided such helpful and professional support during your viewings. Please do not hesitate to contact us again if we can be of any further assistance. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to share your experience with Farrell Heyworth. We're delighted to hear that Tilly and the team have been helpful and informative throughout your property sale journey. Providing honest and realistic advice is an essential part of our service, and we're pleased to have met your expectations. If you have any more questions or need further assistance during the sale process, please feel free to reach out. We're here to make your property sale as smooth as possible. Best regards, Jeremy Collins Director Farrell Heyworth

We're sorry to hear that you feel dissatisfied with your experience. We take feedback of this nature seriously, particularly where concerns are raised regarding the management of a neighbouring property. However, we are unable to identify the circumstances you describe from your review and therefore cannot comment on the specifics in a public forum. We would welcome the opportunity to better understand your concerns and review any issues that may have been brought to our attention. If you would be willing to contact the branch directly, a member of our team would be happy to discuss this with you further. As a business, we are committed to acting professionally and working constructively with all parties involved in the properties we manage. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your glowing feedback. We're delighted to hear that Katie Garnett provided exceptional support throughout the entire process. Her dedication to keeping everyone updated and ensuring the sale went through smoothly, despite some delays, truly exemplifies our commitment to excellent service. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

We're truly delighted to read your kind words. Selling a home is an important journey, and it's wonderful to know that you felt supported throughout the process. Your appreciation means a great deal to the team, and we're so pleased that we were able to help you achieve a successful outcome. Providing professional guidance, clear communication and a positive experience is something we always strive for. Thank you again for taking the time to share your feedback and for placing your trust in us. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to share your experience with us. We’re really pleased to hear that, across both sales, you felt you received good value and that the second transaction in particular ran smoothly. As you’ve noted, market conditions can vary, so it’s reassuring to know that our team’s advice and support helped keep things moving in the right direction. It’s great to see Gemma Read recognised for her responsiveness within our Lancaster Sales Progression team, and John Holloway for the steady, practical guidance he provided from our Morecambe office. Clear communication and considered advice are central to how we work, so your comments are very much appreciated. Thank you again for choosing Farrell Heyworth, and for recommending the individuals involved. Best regards Jeremy Collins Director Farrell Heyworth

We're thrilled to hear about your positive experience with our team, especially Ryan! We're glad that Ryan was able to provide you with excellent support throughout your purchase journey and help you navigate through any challenges. We're glad that the team was able to stick with you through the process and that you were finally able to complete the purchase. Thank you for choosing us and for taking the time to share your feedback. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins, Director

Thank you for your kind feedback. We’re pleased to hear that Lauren provided such a positive experience and supported you so well throughout. Your thanks will be passed on to her and the team. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for sharing your positive experience with Farrell Heyworth. We are delighted to hear that despite some bumps in the road, Katie Garnett was able to provide you with excellent service and keep you updated throughout the buying process. We strive to ensure our clients have a smooth and pleasant experience, and it's wonderful to know Katie was a pleasure to work with. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Katie provided you with a lovely and positive home buying journey. Congratulations on purchasing your first house! Katie is indeed a valuable member of our team, and we're glad she could make the process easier and more relaxed for you. If you ever need assistance in the future or have any questions, feel free to reach out. We wish you all the best in your new home! Warm regards, Jeremy Collins Director Farrell Heyworth

Thank you so much for taking the time to share your experience. We’re really pleased to hear how supported you felt throughout what sounds like a challenging journey. Buying a forever home can come with unexpected hurdles, so it’s reassuring to know that clear communication, commitment and consistent care helped make the process manageable for you. Alison Whiteside will be delighted to read your comments. Her professionalism and dedication to keeping clients informed and supported is something we value greatly, and it’s lovely to see that recognised so warmly. Thank you again for your recommendation, and we wish you every happiness in your new home. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your Mum's property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

We’re really pleased to hear about your experience and thank you for sharing your feedback. It’s reassuring to know that Alison Whiteside was able to support you so thoroughly and do everything possible to help resolve the challenges you faced. Going above and beyond for our clients, while remaining professional and supportive throughout, is something we value highly, and your comments reflect that commitment perfectly. We’re also glad to hear that you found the wider team professional during the process. Alison will be delighted to receive your kind words and recognition. Thank you again for choosing Farrell Heyworth and for taking the time to recommend us. Best regards Jeremy Collins Director Farrell Heyworth

Thank you so much for your kind words and heartfelt feedback. We're thrilled to hear that our team was supportive, friendly, and focused throughout the sale of your house. It’s wonderful to know that Katie, in particular, stood out as a star in this memorable process. We appreciate your recommendation and are delighted to have been part of your journey. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

It’s great to hear that your search for a new home has felt so well supported. Knowing that Lauren and Sarah were able to provide clear information, prompt replies and smoothly arranged appointments is exactly the experience we aim to … More

Thank you for your kind words and positive feedback about your experience with Katie Garnett at Farrell Heyworth. We're thrilled to hear that Katie provided you with excellent service and made your buying process a pleasure. Katie's dedication to keeping in contact, her bright and bubbly personality, and her willingness to go the extra mile, including sacrificing her lunch hour for a second viewing, are truly commendable. We take pride in having team members like Katie who are committed to delivering exceptional customer service. We greatly appreciate your recognition of Katie's efforts, and we will make sure to pass along your appreciation to her. Best regards, Jeremy Collins Director, Farrell Heyworth

Thank you for your lovely feedback. We’re really pleased to hear how positive your experience was and that your purchase was handled so smoothly. Lauren Ford will be delighted to read your comments. Her knowledge, professionalism and confidence in guiding clients through the process are qualities we value greatly, and it’s reassuring to hear they made such a strong impression. Thank you for choosing Farrell Heyworth Cleveleys, and we wish you every happiness in your new apartment. Best regards Jeremy Collins Director Farrell Heyworth

We’re sorry to hear that you feel disappointed with your experience and appreciate you taking the time to share your concerns. As estate agents, we act on behalf of our vendors and are required to follow their instructions carefully. To protect their position and avoid unnecessary disruption, we ask applicants to demonstrate that they are in a position to proceed before viewing our vendors’ properties. This approach is designed to ensure that viewings are meaningful and that sellers can have confidence in the level of interest being shown in their home. We understand that this can feel frustrating, particularly where properties sell quickly, and we appreciate that different buyers will have different perspectives on the process. However, our priority is always to act in the best interests of our clients and to support smoother transactions for everyone involved. We’re unable to comment on individual circumstances publicly, but concerns are always best discussed directly with the branch involved so they can be addressed appropriately. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service and that his advice was so useful to you when buying your first home. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director

We’re sorry to hear that you feel dissatisfied with the experience and the length of time the transaction has taken. We recognise how frustrating this must be. We would very much like to look into the concerns you’ve raised in more detail. However, as we’re unable to identify the transaction or the parties involved from the information provided, it isn’t possible for us to investigate this further or review the circumstances in the appropriate context. As estate agents, we act on the information available to us at each stage and in line with our client’s instructions, and buyer circumstances can change as a transaction progresses. We’re unable to comment on individual situations or specific communications in a public forum. We understand how delays and uncertainty can impact a sale, and concerns of this nature are best addressed directly where they can be properly reviewed. Best regards Jeremy Collins Director Farrell Heyworth