Trusted Agent profile · Thornton-Cleveleys

Entwistle Green Thornton-Cleveleys reviews

2.9

★★★★★

337 reviews across 2 platforms

140 Victoria Road West, Thornton-Cleveleys, FY5 3LG

Entwistle Green's office in Thornton-Cleveleys, at 140 Victoria Road West, is rated 2.9 out of 5 across 337 reviews on two platforms, including 74 Google reviews rated 4.6.

Google logo

4.6 / 5

74

Reviews on Google

This office

Trustpilot logo

263

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thornton-Cleveleys office, from every platform, shown as written. First names only.

1/5

Trustpilot

What a bunch of absolute clowns

What a bunch of absolute clowns, I trusted them and they have been nothing but disgraceful- do NOT go with those

Hayley · 4 November 2022

5/5

Trustpilot

Just wanted to say a big Thankyou to…

Just wanted to say a big Thankyou to Gail J Hines an the Allerton branch. She has gone above and beyond trying to her us find a home to rent.

Sian · 19 April 2021

1/5

Trustpilot

Never answered the phones the shop in…

Never answered the phones the shop in broadgreen rd never returned messages left sale fell through after 8 months always felt they didn't care

Celia · 4 April 2022

1/5

Trustpilot

Terrible

Horrific, avoid at all costs. Untrustworthy. Unprofessional. Company wide acceptance of deceitfulness. If you are in the unfortunate position of having to deal with this company, have your wits about you.

Kelly · 11 November 2020

5/5

Trustpilot

Very good

The lady came on time and she showed me 2 properties. She was very gentle. No objections so far. At the end of the day I didn't rent a flat with them however my experience was good.

Ivan · 6 February 2018

5/5

Trustpilot

Great Customer Service

Gail and Sheila really went the extra mile as we found tenants far quicker than expected and had to get everything sorted very fast. Great communication and efficiency. Would recommend.

Mark · 15 January 2021

5/5

Trustpilot

Well done guys for not just helping me…

Well done guys for not just helping me you have helped my parents out keep up the good work and many, many Thanks lots of love Tyra X.

Tyra · 25 February 2021

1/5

Trustpilot

No deposit back for 5 month!

I am waiting for my deposit now for 5 months! They don't answer emails and when I called, promised to sort it out, it was 2 months ago!! Is it serious?!!!

Dzintra · 29 June 2019

1/5

Trustpilot

3 emails and Can’t answer one simple…

3 emails and Can’t answer one simple question, regarding the property’s, they literally don’t have a clue.. what there flogging, avoiding in the future..

Antony · 17 June 2021

2/5

Trustpilot

I SEEN TO RING BUT NO ONES THERE BUT…

I SEEN TO RING BUT NO ONES THERE BUT READ THERE REVIEV IT SEEMS THEY SCREEN CALLS SO ITS NOT ME BLACKPOOL BRANCH SEPT 2019 C S

Mr · 4 October 2019

1/5

Trustpilot

Don't bother

Don't bother, they take months to fix anything and don't even do it properly, they overcharge on rent, screw this company

Aron · 8 June 2021

1/5

Trustpilot

RUBBISH SERVICE FRONT START TO FINISH…

RUBBISH SERVICE FROM START TO FINISH (Promised everything and nothing ever actually got done complete waste of time to be honest) id recommend avoiding this branch - westhoughton

Patrick · 5 April 2018

5/5

Trustpilot

Very happy to do business with this…

Very happy to do business with this company great team and many thanks for all your help keep up the great work.

Jkev · 4 September 2020

1/5

Trustpilot

One of the worst company's I have ever…

One of the worst company's I have ever dealt with, not surprised they are having problems, rude arrogant, liars, lazy, need I go on.

Ms · 28 August 2018

5/5

Trustpilot

Very happy with the service provided

Very happy with the service provided, professional, quick and beyond my expectations thank you gail hines and team

Saj · 2 October 2020

1/5

Trustpilot

LANDLORDS BEWARE

LANDLORDS

Teresa · 15 January 2026

5/5

Google

Fantastic - worked tirelessly to get our sale through and ultimately ended up from offer to completion in 2.5 weeks

Anthony · 13 June 2017

5/5

Trustpilot

I was very happy with Gail's service.

I was very happy with Gail's service.Very attentive and very propomt.Thank you

Douglas · 22 December 2020

5/5

Google

Very friendly staff and kept us updated frequentlyPositiveResponsiveness, Professionalism

Katie · 12 June 2021

1/5

Google

They never answer the phone or return calls

Victoria · 12 June 2021

1/5

Trustpilot

Terrible customer service and do not…

Terrible customer service and do not fix repairs

Chris · 6 December 2020

2/5

Trustpilot

Mediocre

Expensive, uncommunicative and added stress to a stressful process

Karen · 12 February 2017

4/5

Google

Rating only, no written review.

Bev · 14 May 2025

Agent replied · 18 June 2025

Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!

5/5

Trustpilot

The service was excellent!

Rating only, no written review.

Nancy · 16 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Thornton-Cleveleys

How many reviews does Entwistle Green Thornton-Cleveleys have?

Entwistle Green's Thornton-Cleveleys office has 337 reviews across two platforms: 74 on Google, 263 on Trustpilot (across the whole business).

What is Entwistle Green Thornton-Cleveleys's rating?

Entwistle Green Thornton-Cleveleys is rated 2.9 out of 5 across all 337 reviews, and 4.6 out of 5 on Google from 74 reviews.

Where is Entwistle Green's Thornton-Cleveleys office?

Entwistle Green Thornton-Cleveleys, 140 Victoria Road West, Thornton-Cleveleys, FY5 3LG.

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