1/5
TrustpilotDon't trust them they will never give…
Don't trust them they will never give your deposit back. These people making money like that
Trusted Agent profile · Thornton-Cleveleys
Entwistle Green Thornton-Cleveleys reviews
★★★★★
339 reviews across 2 platforms
140 Victoria Road West, Thornton-Cleveleys, FY5 3LG
Entwistle Green's office in Thornton-Cleveleys, at 140 Victoria Road West, is rated 2.9 out of 5 across 339 reviews on two platforms, including 74 Google reviews rated 4.6.
Reviews
Every review we hold for the Thornton-Cleveleys office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe rent via Entwistle Green
We rent via Entwistle Green, and our main office is St Helens. The staff are amazing and Karen, our lettings manager is great to, I would definitely recommend Entwistle Green St Helens
4/5
GoogleThe team of people at Entwistle Green were very pleasant, helpful, efficient and dynamic. In the week before the house actually went live onto the market, they had contacted many interested clients to come for viewings.
Agent replied · 11 June 2024
Thank you for taking the time to leave us your wonderful review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
5/5
TrustpilotWould like to thank Gail J Hines in…
Would like to thank Gail J Hines in helping my parents move.i to there New Home.
5/5
GoogleExcellent service, The whole process was made as easy as possible, thanks to the professional, prompt and pleasant attention of Liam, nothing was too much trouble. I would recommend Entwistle Green for both buying and selling.
Agent replied · 11 June 2024
Thank you Lynn for your 5* review! It is wonderful to read that you found our Entwistle Green, Thornton-Cleveleys, branch so Prompt, Professional and pleasant. Thank you for recommending our team to others. Best wishes, Scott
1/5
TrustpilotHorrible staff
Horrible staffTells you their staffing problems.Continually having to chaseInterrupts you when you talk to themWarrington branch you are so unprofessional Lucy Lisa please learn some manners
1/5
TrustpilotScammers
Just awful. This estate agent over charges tenants on rent and then never fixes anything. Months without a working boiler, back door jammed shut and won't open, kitchen ceiling hanging down and flooding the kitchen every time someone has a shower. This has been going on for 5 months. Council now involved. Please avoid, these guys are out right scammers.
1/5
TrustpilotDo not fix repairs
Do not fix repairs and when you complain they illegally evict you. when I phoned to tell them what I was informed by the council I was told that they had done me a favour because the repairs when never going to be done. I had to take this complaint to the property ombudsman as they always said they had do no wrong.
5/5
TrustpilotLouisa and Sam from Crosby Branch made our…
Louisa and Sam from crosby branch made our move easy with great customer service can't thank them enough
1/5
TrustpilotThey don't vet landlords or properties
They don't vet landlords or properties, essentially just enabling bad/slum landlords. We moved into a "freshly refurbished" property which from day one had a litany of issues... 5 months on they're all still issues. Entwistle Green ultimately re-enforce the fact that renters should be treated as second class citizens, we'll never use them again.
5/5
TrustpilotDaisy is a star very impressed with her…
Daisy is a star very impressed with her professionalism
1/5
TrustpilotTerrible support
Had no heating or hot water for 2 weeks. In my 3 year tenancy, accumulated time without both is over 2 months. Despite numerous plumbers saying boiler needs changing, Entwhistle Green (Warrington) keep letting the landlord patch it up. They also won't petition the landlord for any compensation. They're definitely all for the landlord and don't give a damn about tenants.
2/5
TrustpilotDifficult to contact
Allerton branch lettings, Never seem to be able to answer the phone when calling them, never call back when leaving messages, emails not responded to either.
1/5
TrustpilotThis House agent is racist they don’t…
This House agent is racist they don’t want to sell houses to Asian peopleThat’s person is Sarah Watson
1/5
TrustpilotVERY BAD Not even one star do not even…
VERY BAD Not even one star do not even think to use their services ,very good luck if they pick up the phone they never respond.It’s all about money and than nothingAbsolutely disgrace.
5/5
GoogleNatalie at the Cleveleys branch has been amazing over the last 3 years with various rentals and property sales. Thank you so much for all your hard work.
Agent replied · 11 June 2024
Hi Amy, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of Natalie's brilliant service. Many thanks, Countrywide.
5/5
GoogleThe guys at entwistle green we're amazing in keeping me upto date with my purchase. And the sale went through quickly and easily would reccommend them
Agent replied · 11 June 2024
Hi Zak, it is great to hear that you would recommend the Entwistle Green team in Cleveleys. Thank you for your wonderful and amazing 5 star review! Many thanks
1/5
TrustpilotAwful
Awful service from this company. They took 7 weeks to get my share of the deposit feom the previous Tenant and I'm still waiting for the three months rent they took off the new Tenant upon occupation and it's been 8 weeks now. I can't express how much frustration and anger I have. Appalling service.
5/5
GoogleHighly recommended. Their patience and service has been incredible and greatly appreciated. At times gone above and beyond what their service provided .
Agent replied · 11 June 2024
Thank you Gina for your 5* review and your kind words about our team at Entwistle Green. Best wishes, Scott
5/5
GoogleCannot rate this branch highly enough excellent service through out from the team and in particular the branch manager. Have already recommended your services.
Agent replied · 11 June 2024
Thank you Maureen for your excellent 5* review of Entwistle Green in Thornton-Cleveleys. It is wonderful to read that you could not rate us highly enough and that you have already recommended the services of the branch. Thank you again, Scott.
5/5
TrustpilotThe sales team at entwistle green (dale…
The sales team at entwistle green (dale street) are incredible! Gemma and Jamie are wonderfulespecially and I can’t thank them enough for selling my flat. They are totally honest about the whole process and are reassuring at such a stressful period. Gemma goes above and beyond to help-do not hesitate to list with them!
5/5
GoogleExcellent service and friendly staffs.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Thank you for your kind 5* review!
5/5
GoogleFantastic service, and provided regular updates throughout. Friendly and approachable staff. I would highly recommend. Thanks to all for all your support.
Agent replied · 11 June 2024
Thank you for this wonderful 5 star review for our dedicated sales team at Entwistle Green in Thornton-Cleveleys! Thank you for the recommendation! Best wishes, Maryjane.
5/5
TrustpilotExcellent service
Excellent service from start to finish. Kept us updated throughout the process and answered queries promptly. Nothing was too much. Highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
