Trusted Agent profile · Thornton-Cleveleys

Entwistle Green Thornton-Cleveleys reviews

2.9

★★★★★

337 reviews across 2 platforms

140 Victoria Road West, Thornton-Cleveleys, FY5 3LG

Entwistle Green's office in Thornton-Cleveleys, at 140 Victoria Road West, is rated 2.9 out of 5 across 337 reviews on two platforms, including 74 Google reviews rated 4.6.

Google logo

4.6 / 5

74

Reviews on Google

This office

Trustpilot logo

263

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thornton-Cleveleys office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have been with entwistle and…

I have been with entwistle and countrywide 5yrs they have always been good.I have just stopped letting property and the help i got from martin Gallagher at entwistle green bury was 101% . He was brilliant and certainly went the extra mile. Great guy i would highly recommend. Anne

Anne · 25 May 2019

1/5

Trustpilot

Keys handed back to rental house on 9th…

Keys handed back to rental house on 9th Sep 22 as we bought our own house. Now 7th Nov 22 still waiting for our deposit, legal action having to be taken now.

Keren · 7 November 2022

1/5

Trustpilot

Lied to about exchange of contract…

Lied to about exchange of contract stating it would be done and not to worry. Only to be told, i would have to wait another 5 months. Lies! Terrible estate agents. Very pushy to grab a sale just for some commission

Harmeet · 22 July 2021

5/5

Google

Excellent Service from the Team at Cleveleys, very professional, supportive and helpful throughout the process.

Paul · 13 June 2019

Agent replied · 11 June 2024

Thank you Paul for your wonderful 5* review about our local Entwistle Green team! I will, of course, make sure you kind words are forwarded to our local team. Best wishes, Scott

1/5

Google

None. Haven't been there for about 12 years.

John · 12 June 2021

Agent replied · 11 June 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

The good reviews are fake

Good friends with someone at this company so do not be fooled by these good FAKE reviews made by staff at the branch. This branch is robbing hard working people. Don't be fooled. The staff treat the clients really bad - speakingabout them when they phone for repairs etc

John · 19 June 2017

5/5

Trustpilot

Lettingsde

Lettings: find the service in the lettings department to be top quality in particular gail Hines who has always found excellent tenants for us and handled each letting with care and attention to the satisfaction of ourselves and the tenantsWell done

Steve · 26 January 2021

3/5

Trustpilot

Rented with Entwistle green in Maghull…

Rented with Entwistle green in Maghull and thought they were very nice. Landlady removed our house from Entwistle and went to Urban Residentials.When our tenancy finished it was a nightmare getting deposit back from Entwistle. Took nearly two months at no fault of our own.

Sandra · 9 October 2019

5/5

Google

Very helpful ! Excellent service !

Hazel · 12 June 2021

Agent replied · 11 June 2024

Thank you for your 5* review!

5/5

Trustpilot

Great team at Leyland

Great team at Leyland - friendly, supportive, informative. The team at Leyland have helped Mum sell her house with a professional yet friendly manner. They have maintained regular contact and helped with viewings, always providing viewers feedback. Thank you couldn’t have asked for more.

Jackie · 8 August 2019

5/5

Trustpilot

Excellent experience with the Bury office

Excellent experience with the Bury office. Sold my house on days and the whole team were helpful and friendly

D · 4 August 2023

5/5

Trustpilot

Great service and nice friendly staff

Great service and nice friendly staff. We dealers with Lucy good communication and easy process.

Chris · 30 October 2023

5/5

Trustpilot

Easy dealings and great communication

Easy dealings and great communication. Sydney at the Bury branch was an absolute star and a super help.

Megs · 29 July 2023

5/5

Trustpilot

I have been letting my apartment for…

I have been letting my apartment for last 18 months with entwistle green and I have to say the customer service is excellent, they always keep me informed. I would recommend them to anyone who is looking to let there property.

Rebecca · 9 January 2020

5/5

Google

Polite, friendly, patient and efficient, would definitely recommend to others.

D · 13 June 2019

Agent replied · 11 June 2024

Many thanks for your lovely 5* review & recommendation, Best wishes, Tracey.

5/5

Trustpilot

Thank you for Dora and Claire they are…

Thank you for Dora and Claire they are so kindly and helpful

Mikail · 31 October 2023

1/5

Trustpilot

Don’t bother!!

Tried to make an appointment for weekday evening after 5 for someone to look at my property. Twice they rang and offered a weekend. The last time they just hung up!!! THEY DO NOT LISTEN. I WILL NOT USE THEIR SERVICES EVER.

Taylor · 9 January 2018

1/5

Trustpilot

Never answer the phone.

Never do they answer the phone, (Blackpool), then it goes to answer so they can screen who they wish to ignore. It's been going on for years. They're Ignoring phone calls that could be potentially worth thousands of pounds, are they nuts?

John · 28 June 2017

5/5

Google

Excellent Service and Communication, kept informed all of the way

S · 13 June 2017

Agent replied · 11 June 2024

Hi, Thank you for taking the time to leave us this excellent review, it's great to see that the Entwistle Green team in Cleveleys were once again able to provide their proven, 5 star service! Kind regards.

1/5

Trustpilot

Scammers

Scammers, simple as, still up to their old tricks, they used to be Countrywide letting agents which I believe aren't supposed to be trading!!

Aron · 8 September 2022

1/5

Trustpilot

These scammers can expect a solicitors…

These scammers can expect a solicitors letter when the tenancy is up regarding damage from mold to my personal property and also leaving us without hot water for months

Aron · 22 December 2021

5/5

Trustpilot

It’s a good one and the letting team…

It’s a good one and the letting team are helpful.

CS · 27 October 2023

5/5

Trustpilot

Friendly and professional

Lovely move in experience with Entwhistle so far- specifically Daniel who was friendly and professional- highly recommend.

Adele · 3 April 2023

1/5

Trustpilot

Unprofessional and incompetent in every…

Unprofessional and incompetent in every manner would not be out of place in the timeshare market

Stephen · 30 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Thornton-Cleveleys

How many reviews does Entwistle Green Thornton-Cleveleys have?

Entwistle Green's Thornton-Cleveleys office has 337 reviews across two platforms: 74 on Google, 263 on Trustpilot (across the whole business).

What is Entwistle Green Thornton-Cleveleys's rating?

Entwistle Green Thornton-Cleveleys is rated 2.9 out of 5 across all 337 reviews, and 4.6 out of 5 on Google from 74 reviews.

Where is Entwistle Green's Thornton-Cleveleys office?

Entwistle Green Thornton-Cleveleys, 140 Victoria Road West, Thornton-Cleveleys, FY5 3LG.

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