Trusted Agent profile · Thetford
Verified
★★★★★
395 reviews across 2 platforms
Suite 2, The Limes 32 Bridge Street, Thetford, IP24 3AG
Location Location's office in Thetford, at Suite 2, is rated 4.9 out of 5 across 395 reviews on two platforms, including 341 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Location Location won in 2026.
The Trusted Agent 2026 results for Location Location, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Thetford office, from every platform, shown as written. First names only.
5/5
GoogleWe are finally getting to the end of our property purchase and I just wanted to express just how brilliant Robbie has been! From the first visit he has been so helpful and clear with his updates, and made sure things are running along very smoothly. Andrea was also brilliant with us too! Thanks guys!!
Many thanks for your kind words and 5 star review of the service Robbie and Andrea delivered, really appreciate you taking the time and trouble
5/5
GoogleI would like to address this review specifically to Freya Brown, who has been great and professional with her support and knowledge about all the properties that she has showed me. Freya has been able to answer all my questions openly and transparently, which has generated a big deal of trust in her work. She has a genuine approach about people’s needs and wants and her communication has been very valuable.
Hi Eimar, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!
5/5
GoogleFirst time having a valuation and didn’t know what to think… I was blown away by Andy. He really took time to understand my situation and give the best advice suitable for my situation. He really is a credit to your team and for that reason I wouldn’t hesitate to use your company in the future and recommend you to friends and family. Thank you Andy.
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted Andy made such a positive impression and gave you the advice and support you needed. He really is a credit to our team. We’re thrilled to hear you’d recommend us and we look forward to being here for you, your friends and family in the future., The Location Location Team
5/5
GoogleThank you won't ever be enough to two incredible people Andy and Molly. The knowledge that they both have, the support they give throughout a stressful period of your life is 2nd to none. Andy had it set in his mind that he wanted to help us as he knew my brother and he wanted to help his little sister. A few teaser pictures were taken, shared and my house went immediately before even officially going on the market. This man knows his stuff. My brother would be beaming. Thank you from the bottom of my happy emotional filled heart for everything. So grateful
This warms our hearts too Kirsty. Wishing you all every happiness in your forever family home. And I know that D is looking down at his little sister with immense pride. This was an emotional one for me but I feel so, so incredibly grateful that I had the opportunity. Andy 🫶🏼 …
5/5
GoogleSheetal was really helpful throughout our end-of-tenancy process. She was professional, responsive, and made everything much easier. We really appreciated her support and would highly recommend her
Thank you Joshua. Sheetal works so very hard to ensure our tenants are happy, she will really appreciate the kind words and recommendation.
5/5
GoogleMolly was extremely helpful and communicative at every step of the process! Loved the experience and would recommend without hesitation
Thanks for taking the time to review your experience with Molly. We’ll be sure to pass on your gratitude
5/5
GoogleSheetal was a massive help throughout the checkout and deposit process after we left the property we rented. Very mutual between us and the landlord and had our best interests at heart with our situation. Thank you!! Highly recommended!
Thank you Emma, we're pleased you we're happy with the check-out service Sheetal provided. Best wishes moving forward
5/5
GoogleAndrea and team have been so helpful and friendly throughout the entire selling process. Jenny has been especially helpful in keeping on top of the conveyancing and progressing this to ensure a swift completion. Would highly recommend!
Thank you for the 5 star review and kind recommendation Kim, all the best to you and Sam for the future
5/5
GoogleOne week in our new property, less than a 8 week turn around!! The smoothest and stress free experience with these guys. Special mention to Andy and Molly for being so proactive and efficient. Thank you for helping us find our forever home 🏠 🌟 …
What a lovely review of your purchase experience. So glad the team got you nice and settled just in time for Christmas in your forever family home 😊 …
5/5
GoogleThanks so much Andy for selling our house really fast and Molly for being amazing at communication during the process and all of your help. We really appreciate all your hard work in not the most ideal situation. We're almost there now and in a couple of weeks will be in our new home!
Thanks for your review Gemma. We look forward to continuing our relationship of 10 years with you and your business well into the future.
5/5
GoogleFreya was on time and was very helpful and informative. She allowed us plenty of time to look around. After we left she noticed we were returning for a further look and came back to help which was very considerate. We found the bungalow a bit small but have not completely ruled it out. Colin and Diana Bing
Thank you for your comments and 5 star review, Freya and the team will be pleased that you found her attentive and helpful.
5/5
GoogleAndy and Molly made sure that completion day went without a hitch, Welcome to our new neighbours.
Thank you for your kind words Robert, here's to working together for the greater good of the community.
5/5
GoogleWe'd like to give Sarah and Jenny a huge thank you for helping us secure our first home. As first time buyer's we really relied on the expertise of both Sarah and Jenny during this process. Sarah has been brilliant throughout the whole process, from the first viewing, accommodating a further second and third viewing to answering any questions we had, her knowledge and friendly nature was great. We would highly recommend her to anyone. Once our offer had been accepted, Jenny became our main point of contact and she was also brilliant in helping and supporting us with everything and anything we needed. From start to finish, the process took exactly 2 months to complete and we are very happy to be in our first home together the week before Christmas. Thank you once again! Paige & Dan
Hi There Paige and Dan. Thank you so much for your detailed review of what sounds like an excellent experience with our St.Neots team.
5/5
GoogleI recently had the pleasure of working with Jenna for the purchase of my mother’s new house, and I cannot recommend her highly enough! From our very first meeting, Jenna's professionalism and expertise were evident. She took the time to understand exactly what my mother was looking for and made the entire process seamless and stress-free. Jenna's knowledge of the market is unparalleled. She provided invaluable insights and guidance at every step, ensuring my Mum was making informed decisions. Her attention to detail and dedication to her clients truly set her apart from other agents I have worked with in the past. What impressed me most was Jenna's exceptional communication skills. She was always available to answer my questions and kept me updated regularly, making me feel confident and supported throughout the entire process. Her warm and friendly demeanor made working with her an absolute pleasure. Jenna's commitment to her clients is unwavering. She went above and beyond to find the perfect property for my Mum, negotiating the best possible deal and handling all the intricate details with utmost care. Her hard work and determination resulted in a fantastic outcome, and my Mum couldn't be happier with her new home. If you are looking for an estate agent who is knowledgeable, professional, and genuinely cares about her clients, look no further than Jenna. She is a true gem in the estate agent industry, and I am grateful to have had the opportunity to work with her. Thank you, Jenna, for making my real estate experience so positive and successful!
Andrew, just wow! Thanks so much for taking the time to write such a thorough review for Jenna @Thomas Morris St Neots, and i am not surprised to hear she went above and beyond to assist and we agree, she truly is a "gem"
5/5
GoogleThanking Isabella Childerley, for professional help in terms of finalising our application process, and help with all documentation. it was made quick and easy by the agency, and i would like to thank Toni Wigley, for showing us the house, and getting us started with applying, and overall being very friendly
Hi Andrzej, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleI cant recommend this company highly enough. From start to finish, Andrew & Molly were professional, kind, honest, respectful and hardworking. An estate agents with a different approach to selling. Thank you very much for all of your help and support.
Thanks so much for taking the time to review your selling experience with us. We’ll be sure to pass your comments on to Andy and Molly
5/5
GoogleI am buying a property through Tomas Morris and I have found Liam and the team to be extreme helpful in all aspects they are always ready to answer questions and give advice if needed. So far everything is going smoothly and I am grateful for their help and support.
Great to hear that your property purchase is going smoothly. Liam and the team will be pleased to hear that they have been helpful and supportive. Best of luck with the rest of your journey.
5/5
GoogleAndy and Molly have been incredibly helpful helping us sell our house. We was away when we had our open morning but Molly kept us updated throughout, and we had sold our house a day after our open morning! Molly had been very helpful and …
Hey Abi, thanks so much for taking the time to review your experience selling your first home. We really appreciate your custom and wish you every happiness in your new home too 🏡 …
5/5
GoogleMy parents have been dealing with Emma and Liam, the viewings were with Emma and went extremely smoothly. She was very helpful. Subsequently dealt with Liam during the offer process, which was completed smoothly. Hopefully the sale will proceed well. Would like to them Emma and Liam thus far.
Alex, your review and comments are much appreciated. We look forward to being of further service in the future
5/5
GoogleI have delt with Andy and his team for may years and I never been disappointed. Like a lot of people, dealing with estate agents can be very frustrating. I personally find that your the one always chasing them and in general very …
Thank you so much for your wonderful review and for your continued support over the years. We’re truly grateful for your kind words about Andy and the team, it means a great deal to us. We understand that the property industry can sometimes … More
5/5
GoogleEmma was brilliant taking us round the property - not pushy or over the top on selling it which essentially meant we gave more honest feedback. Lots of information to help us make an informed choice. Highly recommend from our experience of being shown around the property.
Thank you for you kind words. Emma loves her job and will be pleased that you have had a good experience.
5/5
GoogleHuge THANK YOU to Andy and Molly from Location Location. They've been just great, very professional, easy to communicate with and so dedicated to us. Without them we wouldn't sell our old house and buy our dream house so quickly and problem …
It’s been heartwarming to have been a part of your move and a privilege to deal with your sale and purchase. Wishing you every happiness in your new home 🏡 💛 …
5/5
GoogleAndy and Molly were incredibly helpful, professional and kind throughout the selling process. I'd highly recommend them and will use them again when needed.
Thanks Emma. This means so much to our small team. We really appreciate your kind words
5/5
GoogleThe entire team have been nothing but a pleasure to work with. From our very first valuation visit with Andrea, to every interaction for viewings and general updates (lots with Robbie too!) they have all been so professional, friendly and genuinely shown care for the details in the process and keeping us informed as sellers. We were so pleased with the quality and effort of the marketing of our property, as well as their market knowledge and non-salesy approach. Highly recommend to anyone looking for decent, honest agents - buying or selling!
Thank you Sophie for your detailed and positive review of your experience with our St Neots team. Can we wish you all the best moving forward.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Location Location's Thetford office has 395 reviews across two platforms: 341 on Google, 54 on Facebook.
Location Location Thetford is rated 4.9 out of 5 across all 395 reviews, and 4.9 out of 5 on Google from 341 reviews.
Yes. In The Trusted Agent 2026 awards: Location Location, Thetford won Platinum; Location Location, London won Platinum.
Location Location Thetford, Suite 2, The Limes 32 Bridge Street, Thetford, IP24 3AG.
