Trusted Agent profile · Thetford

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Location Location Thetford reviews

★★★★★ Excellent

395 reviews across 2 platforms

Suite 2, The Limes 32 Bridge Street, Thetford, IP24 3AG

Location Location's office in Thetford, at Suite 2, is rated 4.9 out of 5 across 395 reviews on two platforms, including 341 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Location Location won in 2026.

Google logo

4.9 / 5

341

Reviews on Google

This office

Facebook logo

5.0 / 5

54

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Location Location, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Thetford office, from every platform, shown as written. First names only.

5/5

Google

Molly and Andy have been nothing but amazing throughout this whole process. We had a very long process of selling our house and finding our dream house with location location. Even before finding our home, Molly was checking in with us regularly. They advocated for us throughout the whole process, always welcomed when we wanted to view the house again and made the whole buying process stress free even when our selling process was a bit harder. I have never come across an estate agent as good as location location and if we were to sell in the future, we would with no doubt, go with them.

Kayleigh · 1 September 2026

Agent replied · 20 August 2026

Thanks Kayleigh. What a journey we all went on together. Grateful for your custom and kind words. Enjoy your new home. We look forward to seeing the amazing transformation.

5/5

Google

Kayleigh Manning was incredibly helpful and professional throughout what became a difficult sale. I genuinely felt supported and never left “hung out to dry” after my offer was accepted. Her consistent communication was exactly what I needed, always professional, always timely, and she kept me fully informed rather than wondering when or how confirmation from the seller would come through. Unfortunately, the offer didn’t result in a completed sale, but the hard work, dedication, and transparency Kayleigh showed throughout the process were greatly appreciated. She made a challenging situation far easier to manage, and I’m genuinely grateful for the effort she put in to keep me updated under tough circumstances.

Justin · 29 June 2026

Agent replied · 29 August 2026

Thank you Justin, Kayleigh take great pride in making our clients' journeys as smooth as possible. She will be delighted that you acknowledged this

5/5

Google

Molly and her colleagues at ‘Location Location’ were absolutely brilliant! As a first time buyer, it can be quite a daunting process with a lot to read, sign off and remember but Molly was there to help me throughout every step of it and answer all kinds of questions that may not have even related to her expertise. She really helped to push for exchange/completion. Couldn’t have done it without this team - thanks guys!

Ben · 1 August 2026

Agent replied · 25 July 2026

Wishing you every happiness in your first home Ben. And what a lovely home too! We are so grateful to have Molly leading our sales team and will be sure to pass on your appreciation. Thanks for taking the time to review your experience.

5/5

Google

so glad we went with Location Location for the sale of our house, having dealt with many of the big high street agents in the past, Andrew, Molly and the team were a breath of fresh air, they went above and beyond to ensure our sale went through. Were always excellent to deal with and thorough in their approach and advice. Thank you so much we will definitely be back

James · 1 September 2026

Agent replied · 6 July 2023

Thank you for taking the time to review your experience of the team here at Location Location, we wish you every happiness in your new home.

5/5

Google

Thank you so much to the amazing team at Location Location. We have completed on our dream family home. Andy found us our dream home after a short conversation, where we told him what we wanted. The team negotiated the purchase respectfully and kept us updated all the way through the process. Nothing was ever too much trouble. We wouldn’t hesitate to recommend Andy and the team for any property transaction. Extremely professional ⭐️⭐️⭐️⭐️⭐️

Zoe · 1 August 2026

Agent replied · 7 July 2026

Thanks so much for the lovely review Zoe, we hope your family enjoy the home for the next 50 years too. Don’t forget to call us when you’ve made those changes, so we can see the transformation.

5/5

Google

We recently had our properties valued by Jenna and I can honestly say the experience was excellent from start to finish. Jenna was professional, knowledgeable, and incredibly thorough. She took the time to properly assess each property and clearly explained her reasoning behind the valuations, which gave us a lot of confidence in the figures provided. What really stood out was her attitude and work ethic. She was friendly, approachable, and clearly very passionate about what she does. It’s refreshing to deal with someone who is both highly competent and genuinely cares about providing a great service. If you’re looking for someone reliable, professional, and extremely good at what she does, I would highly recommend Jenna. Absolutely amazing service.

Bill · 29 March 2026

Agent replied · 29 August 2026

Thank you Bill for such a detailed and positive review. Jenna is certainly passionate about ensuring we deliver a great servive to our clients, she will be over the Moon that you recognise this

5/5

Google

Kayleigh has been amazing throughout the whole process. She’s always been happy to answer the many questions we’ve had and has made everything feel so much easier. Her communication has been excellent, she’s incredibly efficient, and nothing ever seemed too much trouble. We really appreciate all of her support and would highly recommend her and the team. Thank you again, Kayleigh!

Morgan · 29 July 2026

Agent replied · 29 August 2026

Really appreciate the kind words Morgan, best wishes to you and Sam with the purchase of your first home.

5/5

Google

We truly can’t put into words how grateful we are to Molly and Andy at Location Location. From the very beginning, they treated us with such kindness, patience, and genuine care. What could have been an incredibly stressful time felt manageable because we knew we had them by our side. They were always there to answer our questions (no matter how small), reassure us when we felt overwhelmed, and check in just to make sure we were okay. Even after everything was finalised, they didn’t just move on, they continued to support us and help with any issues that came up. It never felt like we were “just another client”we felt genuinely looked after and valued. Molly and Andy went above and beyond for us, and we honestly couldn’t have asked for better people to guide us through such an important chapter in our lives. Thank you both so much, we will always be grateful.

Nikita · 1 March 2026

Agent replied · 14 April 2026

We are so grateful for these lovely review and wish you and your family every happiness. Thanks for trusting us with your sale and purchase. Andy & Molly

5/5

Facebook

We truly can’t put into words how grateful we are to Molly and Andy at Location Location. From the very beginning, they treated us with such kindness, patience, and genuine care. What could have been an incredibly stressful time felt manageable because we knew we had them by our side. They were always there to answer our questions (no matter how small), reassure us when we felt overwhelmed, and check in just to make sure we were okay. Even after everything was finalised, they didn’t just move on, they continued to support us and help with any issues that came up. It never felt like we were “just another client”we felt genuinely looked after and valued. Molly and Andy went above and beyond for us, and we honestly couldn’t have asked for better people to guide us through such an important chapter in our lives. Thank you both so much, we will always be grateful.

Nikita · 27 February 2026

Agent replied · 7 May 2026

Truly grateful for both your kind words and entrusting us with your sale and purchase. We’re always here for you. Andy & Molly

5/5

Google

A fantastic experience from start to finish. Molly was brilliant throughout the whole process - always available when I needed her, quick to answer any questions and very informative. She kept me updated every step of the way and made everything much less stressful. I wouldn’t hesitate to recommend Location Location . Thank you, Molly!

Natalie · 1 July 2026

Agent replied · 10 July 2026

Thanks so much for reviewing your selling experience with Molly and the Location Location team.

5/5

Google

Just bought my house through location location. They are a great estate agents & made the whole process smooth. They were quick to answer any questions I had about the property during the process. Molly and Andrew were great with communication and kept me updated throughout. Would highly recommend them to anyone.

Adrianna · 28 June 2026

Agent replied · 2 July 2026

Thanks so much for taking the time to review your purchasing experience with Location Location. Wishing you every happiness in your new home.

5/5

Google

My first interaction with Location Location (Andrew), was the attempted purchase of a property in Barnham. Unfortunately, whilst being the highest bidders we were deemed unproceedable by the sellers. Andrew went above and beyond with advice and guidance to bring my property to market, which took me a little over two months to carry the work. With frequent check-ins, which were not push in the slightest. Once my property was ready to bring to market, Andrew managed our expectations of the potential price. Both Andrew and Molly did a Stella job in securing an above market asking price and really made the sale seamless. I’ve always been reluctant to trust estate agents, like car salesmen, but I can’t fault the service at all! Would highly recommend Location location! Cheers Team!

Joshua · 1 November 2025

Agent replied · 27 January 2026

Thanks so much for taking the time to review your selling experience with LL. it’s reassuring to know we have restored your faith in estate agents and your experience has been an enjoyable one. Wishing you every happiness in your new home.

5/5

Google

Kayleigh was incredibly helpful throughout the process, especially with arranging the viewing and keeping communication flowing smoothly afterwards. She stepped in seamlessly while the senior branch manager was on annual leave and handled everything with clarity, professionalism, and efficiency. Thank you We would definitely use TM again and would happily request Andrea or Kayleigh to manage our sale.

Katlyn · 29 April 2026

Agent replied · 29 August 2026

Thank you Katlyn, we really appreciate you taking the time to leave us a review and for the recommendation. We're delighted that the service level delivered warranted this

5/5

Google

As first-time buyers, Kayleigh has been super informative and supportive as we begin to buy our first home. She offered great insight into the area and St Neots as a whole with us being from London. Thanks Kayleigh for bringing clarity to the approach and I look forward to engaging with you through the rest of the process.

Max · 29 April 2026

Agent replied · 29 August 2026

Thank you Max, your kind words will mean a great deal to Kayleigh, she prides herself in delivering a first class customer experience. We look forward to being of further service in helping you find your next home

5/5

Google

Today we went to view some properties in Thetford, we met an amazing estate agent valley Molly Loving, she's so down to heart, smiled all the way, made us feel so relaxed, she has knowledge of the properties she showed us and her informative knowledge of the area it's outstanding. If all estate agent are like you I'm sure buyers will not go away unfulfilled, you made our search worthwhile, you're the STAR of the day. We look forward to doing business with you Molly Thanks Molly for being the free spirit that you are, greater heights in your career. I will definitely recommend Location Location anytime....... Thanks⭐⭐⭐⭐⭐🌹💐

Mojisola · 9 October 2025

Agent replied · 25 August 2024

Wow what lovely comments, we really appreciate the feedback. Molly is an absolute star, we are so happy to have her on our team. Grateful 🙏 …

5/5

Google

If you're sceptical about estate agents, read this! I’ll be honest: I’ve never had much love for estate agents. In fact, my past experiences left me with some pretty strong (and negative) feelings about the entire profession. Pushy, uncommunicative, vague, and often more interested in their commission than your outcome. It’s safe to say my trust in estate agents was practically non-existent. Enter Andy Overman from Location Location. From our very first meeting, my fiancée and I were immediately impressed. There was no hard sell, no fluff, just honesty, clarity, and a refreshing directness that we both really appreciated. We decided on the spot that we would only use Andy to sell our home. And thank goodness we did. Andy didn’t just meet expectations; he absolutely smashed them. He guided us through both the sale of our old house and the purchase of a new build with patience, professionalism, and sheer determination. While other agents and solicitors down the chain disappeared into black holes of silence and delays, Andy was the one who held it all together. He kept things moving, kept us informed, and went way above and beyond to ensure everything went through. Thanks to Andy, my faith in estate agents has been well and truly restored. He’s not just an exception to the rule, he rewrites the rule!! Going forward, Andy is the only agent we will ever use or recommend. I genuinely cannot rate him highly enough. If you want someone who actually cares, who fights your corner, and who brings integrity and direct honesty back to the process, go with Andy Overman at Location Location in Thetford.

Chris · 9 October 2025

Agent replied · 8 May 2026

Wow, what an incredible review. Thank you so much for taking the time to share your experience in such heartfelt detail. It means the world to us (and especially to Andy) to know that we’ve helped shift your perspective on estate agents. Andy truly does embody everything we stand for at Location Location: honesty, transparency, and a relentless commitment to our clients' outcomes. We're thrilled he could be your anchor through such a complex journey, and we’re so grateful you trusted him, and us, with your sale and onward move. Wishing you all the very best in your new home, and thank you again for such generous words. We’ll be here whenever you need us!

5/5

Google

I have delt with Andy and his team for may years and I never been disappointed. Like a lot of people, dealing with estate agents can be very frustrating. I personally find that your the one always chasing them and in general very unprofessional. However Location Location Estate Agents are everything you should expect from a professional company, great communication, if they say they will do something, it's done, your always greeted with a smile. I can't recommend them enough. If you want to deal with a friendly professional team that always delivers then this is the estate agents for you.

Tony · 9 October 2025

Agent replied · 18 May 2026

Thank you so much for your wonderful review and for your continued support over the years. We’re truly grateful for your kind words about Andy and the team, it means a great deal to us. We understand that the property industry can sometimes feel challenging, so it’s incredibly rewarding to hear that we’ve been able to offer the professional, friendly and reliable service you deserve. Your recommendation is the highest compliment we could receive, and we’re delighted to know we’ve made a lasting impression. If there’s ever anything more we can do, we’re always here to help!

5/5

Google

An Exceptional Estate Agent Who Made Selling My Home a Breeze!! I can't recommend Location Location Thetford enough! From start to finish, my experience selling my home was smooth and seamless, and it's all thanks to Andy & Molly's outstanding service. The level of professionalism, expertise, and dedication that they brought to the table was truly second to none. From our initial meeting, I knew I was in capable hands. They provided a clear, strategic plan for selling my property and kept me updated every step of the way. The communication was absolutely fantastic, both Andy & Molly were always just a phone call or email away, and I never had to chase for information. What really stood out to me was their commitment to understanding exactly what I needed and making the process as stress-free as possible. Whether it was arranging viewings, providing expert advice, or negotiating the best deal, these guys were always on top of it. I felt fully supported throughout, and it really gave me peace of mind knowing that they were taking care of everything. Thanks to them both my house sold quickly, for a great price, and with minimal hassle. If you're looking for an agent who genuinely cares about your goals and delivers results with integrity, look no further. I wouldn’t hesitate to work with Location Location Thetford again, and I’ll certainly recommend them to anyone in need of a top-notch estate agent!

Nicki · 4 October 2025

Agent replied · 8 May 2026

Thank you so much for your glowing review and kind words about your experience with Andy and Molly. We're absolutely delighted to hear that the sale of your home went so smoothly and that our team's dedication, communication, and expertise made such a positive impact. It's incredibly rewarding to know that you felt supported throughout the process and that we were able to help achieve such a great result with minimal stress. We truly appreciate your recommendation and trust - it means the world to us. Wishing you all the best for the future, and should you ever need our help again, we’d be honoured to assist. Thank you once again!

5/5

Google

We’ve just bought our new home through LOCATION LOCATION IN THETFORD and we honestly couldn’t be happier with the whole experience. Buying a house is such a huge moment in life, and Molly is a start, she has made it feel exciting rather than overwhelming. This house already feels so special to us, and we’ll always be grateful to Molly for helping us make it a reality. We couldn’t recommend them highly enough to anyone looking to find their next home.

Dominika · 1 October 2025

Agent replied · 27 January 2026

We are so grateful to have played a pivotal part in your moving journey and will be sure to pass on your lovely comments to Molly. Team Location Location

5/5

Google

I had my house valued by Location Location. Andrew had bent over backwards to accommodate my limited availability for appointment times at the detriment of his own time. Andrew was very thorough and professional with a high attention to detail with all the questions he asked. Highly recommend. Excellent professional service.

James · 1 June 2026

Agent replied · 10 May 2026

Thank you for your kind words, James. Andrew always goes above and beyond and we’ll make sure we pass on your gratitude and feedback.

5/5

Google

I honestly couldn’t recommend Location Location enough. They were incredibly helpful and supportive throughout the whole process of securing our new home. Buying a house can be a stressful experience, but they made everything feel so much easier and were always there to answer our questions and keep us updated. The whole team were friendly, professional and genuinely went above and beyond to help us. Molly in particular will hold a special place in my heart 💜 We’re so grateful for all their hard work and support in helping us secure our new home, we’re absolutely over the moon! 🏡

Dannielle · 24 September 2026

Agent replied · 25 September 2026

Awww 🥰 Molly is blushing over her cuppa. Thanks so much for the lovely kind words. Wishing you every happiness in your new home. …

5/5

Google

Luisa Dino was of invaluable help in resolving two maintenance issues that both arose at the same time. She liaised with my landlord to secure permission for urgent repair work to be carried out and arranged for a plumber to call (on a Saturday!) who solved the problem in minutes. Luisa handled the second issue with tact and discretion, again liaising with my landlord, achieving a solution that worked well for both parties. Thank you, Luisa - you're a star!

Alex · 29 August 2025

Agent replied · 29 August 2026

Thank you for your 5 star review Alex, Luisa loves to go the extra mile and will be delighted that you were so happy with the service you received

5/5

Google

Location location, I don’t even know where to start. Molly and Andy have been absolutely incredible. They are both so kind and helpful, they have been available at every single point through my sale, they have escalated any concerns and directly contacted solicitors and mortgage advisors for me. They had it on the market as soon as physically possible and assisted me to accept an offer and have it off the market within 2 weeks! Not only are they amazing at their job but they are 2 really kind genuine people who supported me in many ways throughout the stressful period of selling and moving. I could not recommend location location more.

Molly · 1 September 2026

Agent replied · 6 August 2026

Oh Molly, we are actually blushing ☺️ Thanks so much for this lovely review. Wishing you every happiness in your new home and thanks for trusting us with the the sale of yours.

5/5

Google

Kayleigh has been amazing throughout the process of buying our first home. From day one, she’s been incredibly helpful, friendly, and always happy to answer any questions my partner and I have had. …

Sam · 29 July 2026

Agent replied · 29 August 2026

Thank you so much for your detailed review of the service Kayleigh and Thomas Morris provided Sam, very much appreciated

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Questions about Location Location Thetford

How many reviews does Location Location Thetford have?

Location Location's Thetford office has 395 reviews across two platforms: 341 on Google, 54 on Facebook.

What is Location Location Thetford's rating?

Location Location Thetford is rated 4.9 out of 5 across all 395 reviews, and 4.9 out of 5 on Google from 341 reviews.

Has Location Location won any awards?

Yes. In The Trusted Agent 2026 awards: Location Location, Thetford won Platinum; Location Location, London won Platinum.

Where is Location Location's Thetford office?

Location Location Thetford, Suite 2, The Limes 32 Bridge Street, Thetford, IP24 3AG.

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