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Lawsons Estate Agents Thetford reviews

4.5

★★★★★ Excellent

198 reviews across 2 platforms

2 Bridge Street, Thetford, IP24 3BL

Lawsons Estate Agents's office in Thetford, at 2 Bridge Street, is rated 4.5 out of 5 across 198 reviews on two platforms, including 178 Google reviews rated 4.6.

Google logo

4.6 / 5

178

Reviews on Google

This office

Facebook logo

4.2 / 5

20

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thetford office, from every platform, shown as written. First names only.

5/5

Google

I would like to thank Jordan and all the Lawsons team with the help for our recent first property purchase. Very professional, responsive and friendly staff. Prior to the purchase of property we've been also with Lawsons in a rented property for over 7 years. For all this time we have always experience a excelente service from Lawsons since day one with any issues or queries promptly sorted. Again, thank you all for the excellent service from start to completion. Thank you. Joel Rodrigues

Joel · 1 October 2021

Agent replied · 1 October 2026

Thank you for your review, I am delighted you are happy with the service you have received from us, just because you now have your own home please feel free to contact us if you need any help or advice. Best Wishes in you new home. Matt

5/5

Google

We are very happy with the service, and we recommend that agency. They are helpful and patient with us David was amazing. We want also to thank Hayley.

Joana · 14 April 2025

Agent replied · 21 June 2026

Thank you so much for your kind review and recommendation. We're delighted to hear that you were happy with the service you received and that you found our team helpful and patient throughout the process. Moving home can be a big undertaking, so it's wonderful to know we were able to support you along the way. A special thank you for your kind words about David and Hayley. They'll both be delighted to hear that they made such a positive difference to your experience. We truly appreciate your support and wish you all the very best for the future! 🏡✨ Warm regards, The Lawsons Estate Agents Team

5/5

Google

excellent service from everyone at Lawsons Thetford but special thanks to Hayley who really went the extra mile with expediting & organising. Can't recommend them enough!

Peter · 14 April 2025

Agent replied · 21 June 2026

Thank you so much for your fantastic review and recommendation! We're delighted to hear that you received excellent service from the team at Lawsons Thetford. Moving home can be a complex process, so it's wonderful to know that Hayley's efforts in expediting matters and keeping everything organised helped make your experience a positive one. Hayley is incredibly dedicated to her clients and always strives to go the extra mile, so she'll be thrilled to receive your kind feedback. Thank you again for choosing Lawsons. We truly appreciate your support and wish you all the very best for the future! 🏡✨ Warm regards, The Lawsons Estate Agents Team

5/5

Google

Great experience with Lawsons buying my flat Hayley was very professional kept me informed through the all the process. A big thank you !

Carlos · 14 April 2025

Agent replied · 21 June 2026

Thank you so much for your lovely review! We're delighted to hear that you had a great experience buying your flat with Lawsons. Purchasing a property can sometimes be a challenging process, so it's wonderful to know that Hayley's professionalism and regular updates helped keep everything on track and kept you informed every step of the way. We'll be sure to pass on your kind words to Hayley, she'll be thrilled to receive them. Thank you again for choosing Lawsons, and we wish you every happiness in your new home! 🏡✨ Warm regards, The Lawsons Estate Agents Team

5/5

Google

Thanks to Hayley at Lawsons we sold our house, great from start to finish, we can't thank you enough! Laura & Mike

Laura · 14 April 2025

Agent replied · 21 June 2026

Thank you so much for your lovely review, Laura & Mike! We're absolutely delighted that Hayley was able to help you successfully sell your home. From the initial valuation through to completion, we always aim to make the process as smooth and stress-free as possible, so it's wonderful to hear that you had such a positive experience from start to finish. We'll be sure to pass your kind words on to Hayley, she'll be thrilled to read them. Thank you again for choosing Lawsons, and we wish you both all the very best for the future! 🏡✨ Warm regards, The Lawsons Estate Agents Team

5/5

Google

Where to start.. I joined my partner on this crazy process of buying a house, together, and him selling his. I remember our first conversation was ‘I’m using Lawsons’ and I thought who’s that and what do they do lol. We cannot stress enough how beyond incredible they have been throughout this whole process. We first met Hayley through our ring doorbell app when she was showing our (now) buyers the house, the most bubbly friendly character which made us smile. Since that day she has become the glue to our journey and keeping the whole process afloat. Without Hayley I honestly think we would still be sleeping on a mattress in months to come! She has treated this house move like her own, the passion, determination, and also the emotion.. she really has been through it all with us. She has been at the end of the phone on speed dial, listening to our tears, swear words, rants and also joys. Thank you for going above and beyond your duties Hayley, we will forever be in your debt for everything you have done for us. If we are ever crazy enough to do this journey again, then I really hope you’re still on hand because no one could ever live up to your standards of care. Thank you again. Rae and Warren x

Rae · 9 October 2024

Agent replied · 23 October 2024

Wow Rae, what a wonderful review, thank you for taking the time to share your kind words, especially on moving day. We hope everything goes smoothly for you and we wish you all the best for the future.

5/5

Google

Lawsons are a fantastic Estate Agent! We have bought and sold through them on multiple occasions and they always go above and beyond in everything they do. The team always are looking to put you as the customer first. Thank you Matt, Ben, Hannah and David for your support in getting our dream home 🏠 …

Tom · 13 May 2023

Agent replied · 18 October 2023

Thanks Tom, It was our pleasurer to help you move again! I have been ordered by your wife … More

5/5

Facebook

thank you to Lawsons and especially Hayley for selling our house, super service can't rate her highly enough. Laura &Mike

Laura · 3 February 2025

Agent replied · 23 February 2025

Thank you for the recommendation Laura 🤩

5/5

Google

Chloe was amazing from start to finish, nothing I asked seemed too much.

Helen · 16 April 2025

Agent replied · 3 May 2025

Thanks for the review Helen, If its possible then we will do it! We have even been know to do the impossible too.

5/5

Google

I got to say you have been so helpful and supportive with all work in the contracts completion and exchange and keeping me informed on every step and that's just me being the person who is purchasing the property so I could imagine you can't be on to help vendors. Hayley you have been an accident superstar thank you as much.

Wayne · 14 April 2025

Agent replied · 21 June 2026

Thank you so much for your wonderful review and kind words. We're absolutely delighted to hear that you felt supported and kept informed throughout your purchase. We know how important communication is during what can often be a stressful process, so it's fantastic to know that Hayley's updates and support made such a difference. Your comment about Hayley helping not only purchasers but also vendors really means a lot. She works incredibly hard to keep everyone in the chain informed and moving towards a successful completion, so she'll be thrilled to read your feedback. Thank you again for your trust and support. We wish you many happy years in your new home, and we'll be sure to pass your lovely comments on to Hayley, our "absolute superstar"! ⭐🏡 Warm regards, The Lawsons Estate Agents Team

5/5

Google

Great service, price and support during the challenge of a complex chain and house move. Matt and his team frequently went above and beyond to ensure the house sale completed before the stamp duty deadline at the end of the process, whilst providing great advice and guidance on how to sell quickly at the beginning. Strongly recommended!

Caroline · 13 May 2022

Agent replied · 18 October 2023

Thank you for your review Caroline, Its not about working hard its about working smart ;-) I hope you have settled into your new home x

5/5

Google

We worked with Callum and his service was amazing! He was prompt to get back to us when we had questions and kept us updated while we were waiting to move in. He worked with us and advocated for us when there were hiccups on our end and made renting our home an ease. We will recommend Lawsons to anyone who moves to the area!

C · 14 April 2024

5/5

Google

Hayley is beyond helpful and attentive, first class service.

Gem · 14 April 2025

Agent replied · 9 November 2024

Hi Gem, Thank you for giving us 5 Stars in your review, we wish you all the best for moving day and look forward to welcoming you to the area.

5/5

Google

We worked with Callum and his service was amazing! He was prompt to get back to us when we had questions and kept us updated while we were waiting to move in. He worked with us and advocated for us when there were hiccups on our end and made renting our home an ease. We will recommend Lawsons to anyone who moves to the area!

TSgt · 28 February 2024

5/5

Google

Hayley is an absolute gem. She took time to show us around properties with no rush, she was informative, professional, humorous and everything I would want an estate agent to be. She is absolutely brilliant and an asset to Lawsons.

Zoe · 11 May 2023

Agent replied · 18 October 2023

Hi Zoe, Thanks for your really lovely feedback, Its great to hear how well our team is doing when out with clients. Glad Hayley has been able to deliver a great service … More

5/5

Google

Lawsons made the selling of our parents house a smooth & pain free process. Would highly recommend them, special thanks to David & Ben.

Jo · 11 May 2024

Agent replied · 18 October 2023

Hi Jo, Thank you for entrusting us to sell your parents house in what can be stressful times and thank you for taking the time to leave a 5 star review, it is much appreciated. Matt Lawson

5/5

Google

Really happy with Lawsons, and especially Hayley who was always willing to do all she could to help and kept us well informed. She even offered to drive over 30 miles and back to hand deliver a document !

Mary · 11 May 2023

Agent replied · 18 October 2023

Hi Mary, Thank you for the 5 star review, I am delighted that you were happy with our services. I would like to wish you all the best and if you every need assistance with anything property related please do not hesitate to contact us. Matt Lawson

5/5

Google

I am in the process of purchasing a house with Lawsons and Ben Turner has been absolutely amazing. Ben has gone "over and above" to keep me informed of all the next steps and procedures. Ben has even answered all of my questions and …

Sharon · 8 October 2022

Agent replied · 18 October 2023

Thanks for your kind words and feedback Sharon, Its a pleasure to help and glad we have been able to find you that perfect home. We will continue to keep you updated and hopefully we can get everything completed very soon so you finally get the keys to your beautiful new home. Ben.

5/5

Facebook

I would like to say a big thank you to Katrina and the rest of the staff at Lawsons. I was nervous about moving into my first place by myself, however their team have been amazing. They are fast to answer my questions and assist with any issues I have. I would happily use them again. 👍 Thank you all.

Dave · 28 August 2019

Agent replied · 23 February 2025

Thank you for your lovely comments Dave, it’s great to get positive feedback. 👍🏻

5/5

Google

We recently bought a house through Lawsons,we are very satisfied with the whole process very Professional and efficient,in particular Jordan Boulton we deal with him closer he was always very helpful,ready to discuss any doubts during the entire process and always very friendly. Bruna Silva

Bruna · 13 May 2022

Agent replied · 18 October 2023

Hi Bruna, thank you for leaving us a 5 Star review, i hope you have settled into your house well, if you need our services in the future we will always be here for you.

5/5

Google

Fantastic service from both Ben and Hayley at Lawsons estate agents, for someone who has never sold a house before they made the process so easy to follow and were both very helpful over the phone or with emails. Thank you to you both! 😊 …

Morgan · 5 April 2025

Agent replied · 29 May 2025

Hi Morgan, Thank you for taking the time out to leave us a review, I'm delighted you are pleased with the service you received and glad Ben & Hayley were able to make the sales process easy for you.

5/5

Google

Honestly can't stress how awesome these guys have been with helping me secure a property. Since my first enquiry, Callum has been exceptionally helpfull going through each process until the property was secured, and continues to be just an …

Hellenic · 8 October 2024

3/5

Google

My initial dealings with Hayley were very good. She was very professional and helpful with progressing a purchase. After the vendors decided not to proceed I received an irate call from Ben. We have since left a message and asked David to view another property with no response.

Karen · 11 May 2024

5/5

Google

In a tough housing market, Hayley and the team at Lawsons found a buyer and we completed within 6 weeks of offer! Great feedback and communication from Hayley throughout the process was instrumental in a very happy seller (me) and a buyer happy to get in quickly

K · 11 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Lawsons Estate Agents Thetford

How many reviews does Lawsons Estate Agents Thetford have?

Lawsons Estate Agents's Thetford office has 198 reviews across two platforms: 178 on Google, 20 on Facebook.

What is Lawsons Estate Agents Thetford's rating?

Lawsons Estate Agents Thetford is rated 4.5 out of 5 across all 198 reviews, and 4.6 out of 5 on Google from 178 reviews.

Where is Lawsons Estate Agents's Thetford office?

Lawsons Estate Agents Thetford, 2 Bridge Street, Thetford, IP24 3BL.

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