Lawsons Estate Agents Thetford reviews

Hi Mekila, Thank you for your 5 star review and the recommendation, we look forward to seeing you again on moving day when we can swap your current keys for your key ones. ❤

Thank you for taking the time to leave your feedback. We are sorry to hear that you were dissatisfied with your experience and that you felt communication fell below the standard you expected. This is certainly not the level of service we strive to provide, and we take all feedback regarding our processes seriously. However, we are deeply concerned by the allegation of racism made in your review. Lawsons Estate Agents has always been committed to treating every applicant, tenant, buyer and seller fairly and equally, regardless of race, ethnicity, religion, gender or background. We categorically reject any suggestion that decisions are influenced by discriminatory factors. As an agency, we are often reliant on landlords, vendors and other third parties when progressing applications and offers, and unfortunately there are occasions when responses can take longer than we would like. While we understand this can be frustrating, it should not be interpreted as discrimination. We would welcome the opportunity to discuss your concerns directly and review your experience in more detail. Please feel free to contact us at the office. Kind regards, Lawsons Estate Agents

Apologies for the delayed response, and thank you so much for your wonderful review. We’re absolutely delighted to hear that Hayley stood out from your experience with other agents and supported you from the initial viewing right through to the after sales process. Keeping our clients fully updated every step of the way is something we pride ourselves on, so your feedback means a great deal. We truly appreciate you choosing Lawsons and hope you’re still very happy in your home! 🏡✨ Warm regards, The Lawsons Estate Agents Team

Thank you so much for your fantastic review, Richard. We know this wasn't the most straightforward journey, so it means a lot to hear that you felt supported throughout. Going above and beyond is exactly what we aim to do, and we're delighted that Matt and Hayley were able to help make a difference along the way. We'll be sure to pass on your kind words to them both, they'll be thrilled to hear they were "unreal"! 😄 Thank you again for putting your trust in Lawsons, and we wish you every happiness in your new home. 🏡 Warm regards, The Lawsons Estate Agents Team

Hi Nick, I'm delighted you are happy with David's profession service, supporting people through a sale or purchase can make or break your experience of an estate agent and !'m pleased David was there for yo.

Thank you so much for your wonderful review and for your kind words about Ben and the team. We're delighted to hear that you felt supported from the initial advice right through to completion. Selling a property is a significant milestone, so it's fantastic to know that our guidance, communication and commitment helped make the process a positive experience for you. Your comment about Lawsons being "a superb example for other agencies to emulate" is an incredible compliment and one that the whole team will be proud to read. We work hard to provide honest advice, proactive communication and a personal service, so it's wonderful to know that this stood out. Thank you again for choosing Lawsons and for taking the time to leave such thoughtful feedback. We truly appreciate your recommendation and wish you both all the very best for the future. Warm regards, The Lawsons Estate Agents Team 🏡✨

Thank you so much for your kind words, Valerie! We’re delighted to hear you were kept informed throughout and that everything went smoothly with your sale. Hayley always goes the extra mile to keep things on track, so she’ll be thrilled to know her efforts made such a positive difference. It’s been a real pleasure working with you, thank you again for choosing Lawsons, and we wish you all the best for the future! Warm regards, The Lawsons Estate Agents Team

Amanda, thank you for your excellent review. We’re delighted that James and Kelly delivered on their promises and supported you with proactive communication and local expertise. It’s wonderful to know you have chosen Rush Witt & Wilson more than once, and we truly value your continued trust in our team.

Thanks so much for taking the time to share your experience, Oliver. We’re delighted to hear Hayley was able to help you sell successfully. We’ll be sure to pass your kind words on to them, they’ll be thrilled to know they made such a positive difference!

Thank you so much for your wonderful review and for your kind recommendation. We're absolutely delighted to hear that we were able to play a part in making your dream come true. Finding the right home is such an important milestone, and it's fantastic to know that Hayley's support, local knowledge and guidance helped you feel confident throughout the process. Taking the time to understand each client's needs, preferences and budget is something we believe is essential, so we're thrilled that this stood out during your experience with us. We'll be sure to pass your lovely comments on to Hayley, who will be delighted to receive them. Wishing you many happy years in your new home, and thank you again for choosing Lawsons! 🏡✨ Warm regards, The Lawsons Estate Agents Team

Thank you so much for your amazing review, Samantha, and congratulations on your first home! 🏡 We’re thrilled to hear how much Hayley’s patience and communication meant to you throughout what turned out to be a longer-than-expected process. She truly cares about supporting her clients every step of the way, so your lovely words (and that “worth her weight in gold” comment!) will absolutely make her day. It’s been a real pleasure helping you with your purchase, thank you again for choosing Lawsons, and we wish you every happiness in your new home! ❤️ Warm regards, The Lawsons Estate Agents Team

Hi Kellie, Thank you so much for taking time to leave us a review, we work closely with fantastic local solicitors and an awesome mortgage broker to try and make the whole buying and selling process as easy as it can be. We are privileged to be part of your journey into property ownership and hope you are looking forward to making your purchase into your home. Reviews like this make what we do even more rewarding 😍

Thank you so much for your lovely review! We’re delighted to hear that your purchase went smoothly and that you felt well looked after throughout the process. It’s great to know that David and the team kept you updated and helped make the transition easy, and we’re so pleased you enjoyed the little welcome touch at the end too. Wishing you every happiness in your new home, and thank you again for choosing Lawsons! 🏡 Warm regards, The Lawsons Estate Agents Team

How exciting, a new home and a baby all at once. We are so pleased we could be part of it and we will be here if there is anything you need help with (apart from doing nappies).

Hi Rajan, Thanks for your lovely feedback and 5 star review. It was a pleasure dealing with you both and glad we was able to get you sold and completed quickly and smoothly. If you ever need our help in the future you know where we are. Wish you all the best for the future. Kind Regards Ben Turner Sales Manager

Thank you so much, Gemma, for your kind review. We really appreciate you taking the time to share your experience. We completely understand that moving can be stressful, especially when there are difficult circumstances and a last-minute push to get everything exchanged. It was our pleasure to support you through the process, and we’re so pleased we were able to help. Thank you again for choosing Lawsons, and we wish you all the very best moving forward. Warm regards, The Lawsons Estate Agents Team 🏡✨

Thank you so much for your lovely review and recommendation. We're delighted to hear that Callum was able to help make your move as … More

Thank you so much for your lovely review! We’re thrilled to hear you had such a fantastic experience. Hayley will be over the moon to be called an “absolute star”, she truly puts her heart into supporting our clients every step of the way. Thank you again for choosing Lawsons, and we wish you all the very best for the future! 🏡✨ Warm regards, The Lawsons Estate Agents Team

Hi Jokarul33, thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and that you felt pressured during your interactions with one of our team members, that’s certainly not the standard of service we strive to provide at Lawsons. We take comments like this seriously and would appreciate the opportunity to discuss your concerns in more detail so we can look into what happened and address it appropriately. Please could you contact our office directly or email us at lettings@lawsonsestateagents.co.uk so we can resolve this properly? Thank you again for bringing this to our attention. Kind regards, The Lawsons Estate Agents Team

Thank you very much for your kind review. We’re so pleased to hear that Hayley kept you fully up to date from start to finish, clear communication is something we really pride ourselves on. We’ll be sure to pass on your lovely feedback to Hayley, and thank you again for choosing Lawsons.

Thank you so much for your wonderful review, Abi & Ash, and congratulations on your exchange! 🎉🏡 We're delighted to hear that Hayley was able to support you throughout the process and keep you updated every step of the way. Chains can be complicated at times, so we're especially pleased that her regular updates and communication helped make things a little less stressful, particularly during the final stages of exchange. Your recommendation means a great deal to us, and we'll be sure to pass your lovely comments on to Hayley, she'll be absolutely thrilled. Thank you for choosing Lawsons, and we wish you many happy years in your new home. We look forward to helping you again in the future should you ever need us. Warm regards, The Lawsons Estate Agents Team 🎄✨🏡

Wish you all the best with the move Aaron & Ana, thank you for the recommendation 🤩

Thank you for your review, I am delighted you are happy with the service you have received from us, just because you now have your own home please feel free to contact us if you need any help or advice. Best Wishes in you new home. Matt