Trusted Agent profile · Thetford, Norfolk

haart Thetford reviews

★★★★★ Excellent

298 reviews across 2 platforms

33 Riverside Walk, Thetford, Norfolk, IP24 2BB

Part of haart, see every office.

haart's office in Thetford, Norfolk, at 33 Riverside Walk, is rated 4.8 out of 5 across 298 reviews on two platforms, including 261 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

261

Reviews on Google

This office

Facebook logo

4.8 / 5

37

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Thetford office, from every platform, shown as written. First names only.

5/5

Google

Using Lisa to arrange our mortgage we knew from the start that it would be an easy process. She did all the hard work and constantly kept us updated so we knew what to do and what was going on. She guided us through with patience and confidence which is why we were confident in her. We can high recommend using Lisa for your mortgage.

James · 29 July 2019

Agent replied

Dear James Bassam, Thank you for leaving such great and detailed feedback about your experience with Lisa Lee. If you ever need advise again either from haart or Lisa, then please do give us a call. Regards haart Thetford

5/5

Google

I have bought houses before with Haart, Thetford and have always enjoyed their enthusiasm and attention to detail. I have enjoyed my current dealings just as much.

John · 20 May 2024

Agent replied · 19 June 2024

Dear John Winter, Thank you for leaving such great and detailed feedback about your experience with haart Thetford. We hope to be of service to you again in the future. Best wishes, The Thetford haart Team.

5/5

Google

Very pleased with heart sorted our house promptly lotsof communication, jade and molly where amazing rotary beyond the all of duty. Was a difficult sale due to tenants but jade and the house owners where amazing I'd recommend selling or buying from heart thankyou

Wayne · 31 March 2023

Agent replied · 29 July 2023

Thank you so much for the kind review. We hope you enjoy your new home, from Jade and the team at Haart Thetford.

5/5

Google

So pleased with them. They kept me informed with everything Caroline has been fab.

Gamerzack2021shadow · 11 January 2020

Agent replied

Hi Suzanne Williams, we are very happy to have provided you with such a positive experience!

5/5

Google

We would like to say big thank you for Lisa from Haart Thetford.She arranged our mortgage and that was very promptly and professional.We got very good rate when we bought our first home.After two years when we have done our remortgage she helped us to get through the process very smoothly and without stress.Big thank you for Lisa and highly recommended to everyone.

Anna · 29 July 2019

Agent replied

Dear Anna Adam, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with Lisa Lee and we are sure if you need her in the future she will be on hand to help you in the same way again. Regards haart Thetford

5/5

Google

Absolutely amazing help from lisa, Josh and Nadine over the course of us purchasing our first home. Always kept us up to date with any updates and explained anything in a way we would understand. Would recommend them anytime to anyone. All the guys in the thetford office are lovely, couldn't have asked for a better service!!! Thank you so much guys! Xx

Harriet · 29 July 2019

Agent replied

Dear Harriet, Thank you for taking the time to leave us feedback. Lisa, Nadine & Josh are thrilled they were able to assist you in moving into your first home. We hope you create many fantastic memories and we are always here to help if you need us. Best Wishes from the Haart Thetford team.

5/5

Google

As the buyer of a property, we found Sue at Haart in Thetford to be very responsive and helpful. Managing the process between us and the seller smoothly through to completion. Debbie

Debbie · 16 December 2023

Agent replied · 30 December 2023

Hi Debbie, Thanks for your kind words about Sue and congratulations on your new purchase!. Thanks again, from all at Haart Thetford

5/5

Google

So pleased with them. They kept me informed with everything Caroline has been fab.

Zacklovesjelly · 18 August 2019

Agent replied

Hi Suzanne Williams, we are very happy to have provided you with such a positive experience!

5/5

Google

Had the pleasure of being greeted by Molly from Haart estate agents in Thetford. She was very welcoming as we arrived. Helped us to find the house. Was understanding that we were few minutes late. She seemed very knowledgeable about the property as well as others in the surrounding area. Would recommend using this company when selling a house!!

Stephen · 25 January 2020

Agent replied

Dear Stephen Lewis, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst looking for your new property. If you have any further questions, please give us a call. We're always happy to help!

5/5

Facebook

was thinking about moving and Dan was extremely helpful throughout all!

Amy · 5 November 2019

Agent replied

Dear Amy Last, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. …See more

5/5

Facebook

After a bad experience with a different local estate agent it was a breath of fresh air having Haart take charge. Everyone has been professional and did went above and beyond our expectations. We needed to sell our property within 2 weeks and they did it at full asking price. we are eternally grateful to you all.

Sharon · 6 March 2020

Agent replied

Dear Sharon Reeve, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. From all the team, we wish you all the best in your new home!

5/5

Google

I cant recommend Haart Thetford enough, not only did they do a fantastic job of selling our house, they also (Nadine) helped me with the purchase and all the sticky bits of buying our new house which was not linked to them but if it wasn't for Nadine we would have struggled to exchange and complete on time...

Alison · 29 July 2019

Agent replied

Dear Alison Rolph, Thank you for leaving such great and detailed feedback about your experience with haart Thetford estate agents. If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

It was a pleasure to collaborate with Haart regarding the purchase of a our house. The team is very nice, friendly and professional, Nadine, Molly and Jade, thank you very much for everything you've done for us. Highly reccomend!

Alex · 10 February 2023

Agent replied

Thank you for the review and good luck in your new home, from the team at haart

5/5

Google

Susan Clark what a Wonderful woman would help anyone in a heart beat very kind and caring !

Rifkhan · 20 April 2024

Agent replied · 19 June 2024

Hi Rifkhan, Thank you for your lovely words about Sue. I will ensure she receives your feedback. Thanks from all at Haart Thetford

5/5

Facebook

Excellent sales team. Thanks Daniel and Nadine

Sharon · 5 November 2018

Agent replied

Dear Sharon King, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to be of service to you again in the future. Best wishes, The Thetford haart team

5/5

Google

Daisy and Sue are doing a great job, very professional and helpful with everything. Thank you . Keep it up the good work.

Mircea · 16 December 2023

Agent replied · 30 December 2023

Hi Mircea, Thank you for your kind words about Daisy & Sue. I will ensure they receive your feedback. Thanks again from all at Haart Thetford

5/5

Google

Daisy and Sue have helped with our house purchase so much they are so helpful and friendly. Many thanks for all the support

Roberta · 16 December 2023

Agent replied · 30 December 2023

Hi Roberta, Thank you for your kind words about Daisy & Sue. I will ensure they receive your feedback. Thanks again from all at Haart Thetford

5/5

Facebook

Would like to thank haarts and all involved with the selling and buying of my new home totally professional experience with great staff that stop at nothing to get the sale/contracts through 🥇also a big thank you to jake who was with me through to the end a great asset to Haarts

Martin · 20 November 2019

Agent replied · 24 August 2025

Dear Martin Welham, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Thetford estate agents

5/5

Facebook

I can't praise the Haart Thetford team enough.During what turned out to be a difficult purchase & sale, they really stepped up keeping everybody informed and going further than others to keep things on track. Definitely the sort of estate agent you want working with you when things get tricky.

Rob · 17 March 2020

Agent replied

Dear Rob N Tracie, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Thetford!

5/5

Google

Have used this agency many times over the years buying and selling, the staff are very responsive to every call, very friendly and professional, all transactions have been super smooth, highly recommended, thanks for a great service.PositiveResponsiveness

Imran · 25 August 2022

Agent replied · 26 August 2023

Thank you for the review, from the team at haart

5/5

Google

I came by the office recently and was welcomed by Molly. She was very informative and went above and beyond to make sure my questions were answered fully. She listened to all my needs and her service was fantastic! Highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Danielle · 25 August 2021

Agent replied

Hi Danielle, thank you for coming by the office and we're glad Molly could help! Jake & the team

5/5

Google

Head to Haarts. You will be assured of a branch of Estate Agents where the staff act effectively as a team led by their manager, Sam. From the moment we stepped through the door everyone was efficient, helpful and friendly. Communications in every respect were excellent at all times. Thank you.

Christine · 29 July 2019

Agent replied

Dear Christine, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Until the next time we meet, take care! Sam & the Haart team

5/5

Google

Excellent agents. Always on hand for a call and they provided regular updates. The listing and market advice they gave was sound, allowing me achieve a very good sales price, and ensured a seamless process through to completion. I’d recommend them and would use them again myself.PositiveResponsiveness, Professionalism

Geoff · 25 August 2020

Agent replied

Geoff Knowles, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a good day!

5/5

Google

Daisy and Sue can not be more helpful with the buying process. They are both extremely friendly and very helpful, well done keep it up

Gavin · 2 September 2023

Agent replied · 30 September 2023

Hi Gavin, Thank you for your kind words about Daisy & Sue, I will ensure they receive your feedback. Thank you from Haart Thetford

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Thetford

How many reviews does haart Thetford have?

haart's Thetford office has 298 reviews across two platforms: 261 on Google, 37 on Facebook.

What is haart Thetford's rating?

haart Thetford is rated 4.8 out of 5 across all 298 reviews, and 4.8 out of 5 on Google from 261 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Thetford won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Thetford office?

haart Thetford, 33 Riverside Walk, Thetford, Norfolk, IP24 2BB.

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