Trusted Agent profile · Thetford, Norfolk
Verified
★★★★★
222 reviews across 1 platform
14 Bridge Street, Thetford, Norfolk, IP24 3AA
Chilterns's office in Thetford, Norfolk, at 14 Bridge Street, is rated 4.9 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Chilterns won in 2026.
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Thetford office, from every platform, shown as written. First names only.
5/5
GoogleI honestly cannot recommend Becky and the team enough. We were the buyers and they could not be more helpful and worked out of their way to keep us in the loop throughout the whole process. If we ever sell then we would only go to them as we would trust them to have our best interest at heart.
Thank you Victoria for your kind words. It was a pleasure to help you and good luck in your new home
5/5
GoogleKatherine and Becky were great and put up with a lot of pestering from me about my move
Thank you very much for leaving us a review Jason, it's really appreciated. We wish you all the very best! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleBoth Joe and Becky were fantastic, I would highly recommend their services if you wish to sell your property, I had purchased my recent property with them and they were incredibly helpful, they had kept me up to date on every step and I would like to personally thank them and the team for all their hard work.
Thank you very much for your 5* review Emma the team really appreciates it. Its been a pleasure to help you get into your new home after a very tricky and longer process than we had hoped! Wishing you and your two dogs all the best for the future :) Chilterns.
5/5
GooglePurchased our new house through Chilterns of Thetford, viewing to move in took just 3 months , Katherine in he office was great and kept us informed and chased updates when asked , Overall went quite smoothly
Thank you very much! We're delighted to hear that your purchasing journey went as smoothly as possible and that you were happy with the service provided. We wish you all the best in your new home, if you ever need anything in the future, don't hesitate to get in touch. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleBuying a home was the most important step for my family. Thanks to Becky Robinson, from the Chilterns, we were able to do this. My family thanks Becky for her work. I recommend it to everyone. I do. Buying a home was easy and relaxed, like a walk through a spring forest.
Thank you Oleksandr for your kind review, I will make sure your Becky reads this
5/5
GoogleKatherine made the purchase of our first home a really positive experience for us, always on the end of the phone if I needed any questions answered and everything was done so quickly. Even on her days off it was no trouble helping us out! Thankyou so much Katherine 🤩 …
Thank you Chelsea. We are pleased you were happy with our service in helping you buy your property. Good luck in your new home
5/5
GoogleChilterns were great. Communication was excellent and all the staff were very helpful and friendly. Would definitely be very happy recommending them and would use them again in the future. I had the pleasure of being looked after by Becky who was there from the start helping me along the way with good advice and reassurance and made the whole process less scary 😁
Thank you very much for your 5 star review Tina. We are so pleased that you are happy to recommend us in the future. I will ensure your kind words are passed onto Becky. Many thanks, Katherine Nouch- Branch Manager
5/5
Googlenice and easy renting experience, Michelle Chapman was a very helpful ,thank you
Many thanks for your 5 star review Mauricio. I will pass on your comments to Michelle! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleHave dealt with Katherine for a few years now. Her professionalism and high level of service and support makes our short hold tenancy business run pretty much stress-free
Thank you for taking the time to leave a review Lou! We look forward to helping continue keep your business as stress free as possible! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleWe have recently used Chilterns in Thetford to both sell and purchase a property. They were professional, responsive, and truly went above and beyond to help us. They kept us informed at every step and always available to answer our questions. We couldn’t be happier with the service we received and highly recommend them to anyone looking for a reliable estate agent. Thank you to Katherine and the team for making this such a positive experience.
5/5
GoogleBecky guided me through my viewing of thier latest Bungalow excellent kind & thoughtful experience - I would of loved buying the bungalow just from Becky's Guided tour. The Bungalow itself had both good & points & I sure that should I require assistance - Becky would be my first contact. Thank you for excellent assistance.
Thank you for a great five star review John. I will make sure I feedback your lovely comments to Becky. We hope we are able to find your next home for you very soon! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleRecently went into the Thetford office for property advice and Kat and Becky were both really friendly and helpful. Big thanks to them both!
Thank you for a great review Chloe, it is very much appreciated. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleMassive thank you to the team at Chilterns, especially Joe and Becky. You were with us all the way on the journey and made it more bearable throughout the process. First class friendly and attentive service, trusworthy, upfront and honest. Thank you :-)
Thank you Patricia for your kind words. It was a pleasure helping you on your journey
5/5
GoogleBecky and joe were fantastic. Great communication all the way through. Helped massively with the sale of our house and made it less stressful. There is always some stress when moving house but a great estate agent is what makes the difference.
Thank you Bradley for your kind words. It was a pleasure helping you with the sale of your house
5/5
GoogleVery happy with Chilterns Thetford office a big thank you to the team with a special thank you to Becky Robinson
Thank you very much for taking the time to leave a review. We look forward to working with you again. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleWe have just purchased a property through Chilterns and dealt with Katherine and Becky. Both Katherine and Becky were very professional from the outset and continued checking in and progressing our sale throughout. We didn’t have the easiest time due to our buyers solicitor but they were both fantastic at every hurdle that we came up against, pushing things along and supporting us through the stress! We definitely will be using Chilterns again in the future and couldn’t recommend them highly enough!
Thank you very much for such a wonderful review. We hope you enjoy your lovely new home! Wishing you all the very best, Team Chilterns.
5/5
GoogleIf only all agents were as good as Chilterns, they really are a cut above. As buyers, we had the pleasure of dealing with Becky Robinson on several occasions. Becky is extremely helpful, very knowleagable and professional. Great communication with a real desire to help. Thank you Becky and the whole team at Chilterns. If you need to use an agent in Thetford, in my experience, I would recommend Chilterns everytime.
Thank you Neil. What a lovely review! I will pass on your kind comments to Becky
5/5
GoogleA fantastic experience from Joe and the team at the Thetford branch. What was a tricky chain and set of circumstances was softened by Chilterns helping us through it every step of the way. Good value for money
Thank you Emma, your feedback is very important to us. It was a pleasure to help you
5/5
GoogleJoanne and her team were absolutely brilliant. Joanne was open and honest with us when valuing the property and admitted it probably wouldn’t be the easiest house to sell but that they would do their upmost to get it sold for us and within 6 weeks of it being on the market we had 5 offers ! They never gave us false hope and always provided us with their honest opinions and advice. They are such a lovely team and we will definitely use them again and 100% recommend them to anyone and everyone. Thank you so so much for everything! The Stone family xx
Mrs Stone, what a lovely review. Thank you very much for such kind words. We are delighted to hear that you were very happy with our service and look forward to doing business in the future! Wishing you and your family all the very best in your new home.
5/5
GooglePopped into the office to discuss the potential of selling and spoke with Katherine who was amazingly helpful in answering all my questions. We're not ready to sell yet, but she's put my mind at ease when we are and will definitely be going back to Katherine. Thank you for being so encouraging
It was a pleasure having the opportunity to chat through your options with you. Whenever you’re ready, we’ll be here to help guide you through the process. Thanks again for popping in, I really appreciate you taking the time to leave a review! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleAll the staff at Chilterns have been very helpful throughout the entire process of purchasing our new home. Becky and Katherine, in particular, went above and beyond to keep everything running smoothly and were always on hand with clear, friendly updates. Their support made the whole experience far less stressful. Highly recommended.
Thank you for your kind words and 5 star review Billy, it's really appreciated. We’re really pleased to hear that your experience purchasing through us was a positive one. We hope you have many happy years in your new home. If we can help … More
5/5
GoogleThroughout our house hunting journey Chilterns was always very helpful and answered any questions we had. Becky was absolutely wonderful and went above and beyond for us with anything we needed. I would recommend Chilterns to anyone!
Thank you so much for your 5* review Lauren, we really appreciate it! Hope you are enjoying your new home!
5/5
GoogleFriendly, efficient, honest & helpful. Myself & my partner purchased our first home through Chilterns and what ended up being a lengthy & stressful process..the help with Chilterns made the whole experience a lot better! With Special thanks to Katherine & Joe whom I dealt with on numerous occasions along with the rest of the team at Chilterns! Thanks again!
Thank you Georgia for your kind review. Good luck in your new home!
5/5
GoogleAs first time buyers the process was a little new to us. We registered with Chilterns to alert us once properties that matched our criteria came to market. Which they did promptly! Upon viewing the property chilterns were super flexible accommodating an evening viewing for us. Throughout the whole process they have been brilliant offering advise and recommendations and making the whole process alot easier. Also a special mention to Katherine who has been our main point of contact - always responding swiftly and never minding any questions - and as first time buyers we had quite a few! Thank you Chilterns Thetford 😊
Wow, what a lovely review! Thank you so much Jess. We hope you and Brendan enjoy many happy years together in your first home! Team Chilterns x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chilterns's Thetford office has 222 reviews across 1 platform: 222 on Google.
Chilterns Thetford is rated 4.9 out of 5 across all 222 reviews, and 4.9 out of 5 on Google from 222 reviews.
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold; Chilterns, Brandon won Platinum; Chilterns, High Street won Trusted Agent.
Chilterns Thetford, 14 Bridge Street, Thetford, Norfolk, IP24 3AA.
