Trusted Agent profile
β β β β β
194 reviews across 3 platforms
14 Bridge Street, Thetford IP24 3AA
Chilterns's Thetford office at 14 Bridge Street is rated 4.9 out of 5 across 194 reviews on three platforms, including 181 Google reviews rated 4.9. The 10 Facebook and 3 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards, one of three awards Chilterns won in 2026. Checked 9 October 2026.
181
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
3
Reviews on Trustpilot
Business-wide
Trusted Agent 2026 results for Chilterns. Each award is assessed separately from the review sites.
Every review we hold for the Thetford office, from every platform, shown as written. First names only.
5/5
GoogleWould highly recommend chilterns estate agents! Theyβre great at what they do, Katherine is professional and very helpful.
Thank you for your review Jade - we will pass this onto Katherine in our Thetford office.
5/5
GoogleHave used Chilterns in Thetford for a number of years have always had excellent service from everybody there and am very glad I've used them for both my tenants and for the sake of properties, the excel at both and have helped make both processes as easy as possible.
Thank you Tracey. It's a pleasure to be able to help and support you.
5/5
GoogleI have been with Chilterns now for 10 years and during that time have had nothing less than excellent service from all the staff. They are always ready to deal with any issue the tenants may have. Simply the best.
5/5
GoogleI was with CHILTERNS for 9 years and not even one complaint . Very friendly and professional in all aspects of our needs. More importante quick to get the thinks done. Thank you guys for everything and hope in the future our path be cross again. πͺ β¦
Thank you Cesar for your lovely review, it's been an absolute pleasure working with you and helping you.
5/5
GoogleMany thanks to Chris, Katherine and Becky. Very responsive communications all the way. Highly recommend the Chilterns team!
Thank you Mr G, such kind words. We value your custom and are here if you need anything in the future.
5/5
GoogleGreat service provided by all at Chilterns in Thetford. It was very helpful to be able to leave all responsibility for viewings of our property with the team. We were very confident in their ability to manage the whole process. Thank you.
5/5
GoogleWe have found Chilterns to be a very professional company and would highly recommend them. Katherine has gone above and beyond to help us out and has even replied back to us on a sunday by emails. Yannis has also been a great help to us as well as the rest of the staff. Nothing is too much trouble
Thank you very much for your kind words Jane. We are looking forward to continue our working relationship with you!
5/5
GoogleExcellent service both as a letting agent for 20 years and when I wanted to sell my property. All members of staff helpful and easy to communicate with.
Thank you so much for the review Christine, we appreciate your loyalty to us for all this time. All the best!
5/5
GoogleAndy is just so enthusiastic and passionate about helping people sell and buy homes. It is so wonderful to see someone so devoted to what he does.
Thanks Colleen, that's very encouraging coming from yourself. I appreciate all the help and support along the way.
5/5
GoogleAll the staff at Chilterns provided us with a professional, helpful and friendly service and found a buyer for our house within a month!
Thank you Stuart. It is very kind of you to take the time to leave us a review. We are glad we helped to find a buyer for your house so quickly!
5/5
GoogleAll the staff at Chilterns provided us with a professional, helpful and friendly service and found a buyer for our house within a month!
Thank you Stuart. It is very kind of you to take the time to leave us a review. We are glad we helped to find a buyer for your house so quickly!
5/5
GoogleFast and professional work, I recommend!
Thank you Deividas
5/5
GoogleWe rented with Chilterns and the staff was super helpful and they answered all our queries in a timely manner.
Thank you very much for your 5* review Andreea. We hope you and your family enjoy your new home!
5/5
FacebookI would like to say a huge THANK YOU to Chilterns in Thetford. I couldnβt thank enough Katherine for her patience and such a hard work to find me a property and for making my moving so smooth and stress free. With her professional approach she always kept me up to date and answered all my questions. I would highly recommend Chilterns in Thetford!
Thank you so much Ugne - much appreciated. I am sure we will speak soon xx
5/5
GoogleIt was a pleasure to have Chilterns as our carer as an agency. Almost 6 years with them and We had no issues with communication or problem-solving. Kind and professional service. Thank You for all that time! ~K&P
Thank you Kamil for your kind review
5/5
GoogleBecky and Katherine have been absolutely brilliant. Both have absolutely fantastic communication and very quick response. Especially towards the end of our sale Katherine have been so fantastic and been there email phone calls keeping us up to date.
Thank you very much Natalie for your kind review which we have passed onto Becky and Katherine. Wishing you and your family all the best in your new home.
5/5
GoogleChilterns were the agents for the property we bought, considering that first and foremost they were acting for the vendor, they were amazing. Helpful, conscientious, nothing was too much trouble. I can't recommend them highly enough, a great team to deal with.
Thank you very much for the five star review and kind words. We hope you both enjoy your new home. Have a wonderful Christmas!
5/5
GoogleI would like to thank you for your attention and information provided. Whenever I needed to ask questions, she was willing to clarify, congratulations, you transform dreams into reality and make the impossible possible.
5/5
FacebookHighly recommend chilterns, every one has been so kind and helpful specially Kathrine who has been so so patient with our move, making it as easy as possible. She has make me feel so at ease being there to answer all my queryβs big or small! So thank you so much! π
Thank you so much Lauren π₯° Enjoy Christmas in your new home π xx
5/5
GoogleHighly recommended estate agents with great communication and service. Really smooth, stress free renting process.
Thank you for your review Domante - enjoy your new home!
5/5
GoogleHelpful agents, always had a good response from them.
Thank you Sarah, that is very kind of you. Have a wonderful Christmas
5/5
GoogleVery happy with the service I have received from Chilterns. Always quick to respond to any queries and are very proactive and trustworthy.
Thank you Richard, we appreciate your feedback
5/5
GoogleThanks so very much to Katherine and Becky for all of their hard work and patience throughout our recent property purchase. We would highly recommend Chilterns for any sale/purchase! All the best, David and Claire
Thank you very much for your kind review. Wishing you all the very best.
5/5
GoogleI used Chilterns for my entire four years here and had the best experience with them! Everyone I talked to was alway kind and professional. The management team that helped me move out of my property was very fair, helpful, and respectful. The entire Chilterns team was great to work with!
Hi Hannah. What a great review! Thank you very much - we appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chilterns's Thetford office has 194 reviews across three platforms: 181 on Google, 10 on Facebook (across the whole business), 3 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Chilterns is rated 4.9 out of 5 across all 194 reviews, and 4.9 out of 5 on Google from 181 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold; Chilterns, Brandon won Platinum; Chilterns, High Street won Trusted Agent.
Chilterns, 14 Bridge Street, Thetford IP24 3AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.