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Parkers Theale reviews

4.9

★★★★★ Excellent

401 reviews across 3 platforms

16-18 High Street, Theale RG7 5AN

Part of Parkers, see every office.

Parkers's Theale office at 16-18 High Street is rated 4.9 out of 5 across 401 reviews on three platforms, including 268 Google reviews rated 4.9. Checked 9 October 2026.

Google logo

4.9 / 5

268

Reviews on Google

This office

Facebook logo

5.0 / 5

17

Reviews on Facebook

This office

Trustpilot logo

116

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Parkers Theale

Parkers Estate and Letting Agents in Theale has been open since 2012, and we pride ourselves in offering our customers a 5 star service. Since opening we have assisted hundreds of people both buy, sell and rent in Theale and the surrounding areas. Located on the bustling Theale High Street the office, and its team of five, are strategically positioned to offer a personal and informed service to homeowners in a large number of local villages. Our core areas range from Upper Basildon through Pangbourne, Calcot into Theale and then moving West through the villages of Beenham, Bradfield, Bucklebury and out to Thatcham. So if you are looking for an Estate Agent in Theale, a valuation in Bucklebury or are looking to let a property in Upper Basildon we have the experience and knowledge to ensure a smooth and successful transaction. Don't take our word for it please feel free to read our reviews on this website and Google by searching 'Parkers Theale'. Enjoy our website and if you have any questions don't hesitate to get in touch.

Reviews

Every review we hold for the Theale office, from every platform, shown as written. First names only.

5/5

Google

Sold some land using Parkers in Theale. All of the staff were friendly, professional & provided an excellent service. My sale had some bumps along the way & Alan England dealt with them perfectly & I was surprised how easily he dealt with them. This is the second time I have used Parkers & it will not be the last. Don't waste your time getting quotes from their competitors when Parkers always provide the best service.

Tony · 5 April 2023

Agent replied

Thanks for the review Tony - We certinly had a number of bumps which I am so pleased that we managed to deal with

5/5

Google

Chanelle was excellent in assisting us with our requests. Always responding to emails and calls swiftly and being clear about everything that was needed from all parties involved in our request!

V · 13 June 2025

Agent replied · 13 April 2026

Chanelle is a real sales progressing superstar and an asset to the Parkers team - thanks for your kind words 😀 …

5/5

Google

Recently sold our property with Parker’s Theale and could not be happier with the service received. From our initial valuation to final completion, the team were informative, professional and supportive throughout. The Theale team were the perfect choice to market our property in a location that they are extremely knowledgeable about. A huge thank-you to Anaiya, Emma and Alan!

Beth · 1 May 2024

Agent replied · 19 April 2024

Thanks for your kind words, you will both be missed from the village :-)

1/5

Google

Extremely poor experience with Parkers as a tenant. Multiple maintenance issues were reported within weeks of moving in, including a flickering landing light and broken velux blind, which took months to be addressed despite repeated chasing. We were promised a gardener at the start of the tenancy which never materialised. On checkout, we were presented with a list of charges two months after vacating, well beyond any reasonable timeframe, including charges for issues we had reported as pre-existing and a cleaning charge despite us paying £280 for a professional end of tenancy clean. We have raised a formal dispute with the Tenancy Deposit Scheme and are pursuing legal action through the small claims court to recover our deposit. Throughout the tenancy, communication was slow and we frequently had to follow up multiple times to get any response. Would not recommend to any prospective tenants.

Ben · 30 March 2026

5/5

Google

Alan, Emma and their team have been great. We had a view scary moments especially leading up to exchange but they got us there and we are very grateful. Once again thank you. ☺️

Sandra · 1 May 2025

Agent replied · 5 May 2025

Thanks for the great review, is really appreciated, there were a few ‘moments’ which we got through. Thanks again, Alan :-)

5/5

Google

My brother and I can thoroughly recommend the friendly and professional service that Parkers have given us. The photography and 360 virtual tour were of a high quality and at no extra cost, and our property was always very visible on the major property search websites. The Covid lockdown presented a tricky period to sell, but Alan has always been a pleasure to deal with - never pushy and always happy to follow our lead. After the sale was agreed, Emma took over and gave an equally professional service, keeping us updated and chasing up any problems and delays. Thank you both.PositiveResponsiveness, Quality, Professionalism

Rebecca · 14 July 2022

Agent replied

Thanks for your kind words Rebecca, you and your brother were a pleasure to deal with. The transaction had its challenges but we got there in the end 😀 …

5/5

Google

2016 - A very helpful, efficient & truthful service from start to finish. Both Emma and Alan were on-call to answer queries, to provide solutions and provide a seamless transition between offer and liaisons with our solicitor. Upon completion all the relevant documents were quickly received and a kind gesture of a paid meal in the village was greatly appreciated. 2022 - another seemless service from Parker’s. The team were helpful through out our ownership, with re-valuations for mortgage purposes, and then helping us find the right buyer. Would definitely recommend selling with Parker’s

Chris · 4 July 2022

Agent replied · 7 April 2023

A pleasure to work with you both again, I fear that this might be the last time we work together... unless you decide to come back ;-)

5/5

Google

I'm very grateful for Alan and Emma's hard work getting my first house purchase over the line, just in time for the stamp duty deadline! Emma was always responsive and kept me updated, despite various hiccups in the chain and how hectic the final few weeks before the deadline were! The house listing was detailed with high-quality images & 360-degree tour, and the viewings with Alan weren't rushed so I could look in detail. I'd happy recommend Parkers to others, and would use them in the future. Thank you so much!

Ryan · 4 July 2022

Agent replied

Thanks Ryan, was a pleasure to work with you both - you have a purchased a great house there!

5/5

Google

Parkers have been absolutely amazing throughout our house sale and move, from day one when Alan visited to provide a valuation throughout the proceedings to completion. Alan is friendly, charming and professional,he put us under no pressure to sell but was quickly able to get things moving when we decided to. His valuation was spot on and we had a buyer within a week of putting the house on the market. Ellie was very communicative and kept us informed throughout the home visits as Parkers carried out the viewings. Emma has been fantastic, updating us as things proceeded via a WhatsApp group set up specifically for the house sale and liaising with the other parties on the chain and the Solicitors. All in all we couldn’t have asked for a better service and at a reasonable rate as well. Ten out of ten. Thank you very much to all of you!PositiveResponsiveness, Quality, Professionalism, Value

David · 1 July 2022

Agent replied

Many thanks for your kind review. Was a pleasure to work with you and I am so pleased that the ‘stars aligned’ for both your sale and onward purchase. Happy Christmas and all the very best for 2022

5/5

Trustpilot

Excellent service from Parkers and Ellie!

Excellent service from Parkers, and Ellie in particular, this was my third attempt at trying to purchase an investment property, with the previous two falling through so needless to say I was slightly nervous on this one.. The whole process went extremely well and was very swift - Ellie's communication was excellent all the way along, keeping me up to date on all aspects of the purchase, as well as recommending a very good, reasonably priced solicitor - I would recommend Parker's whole heartedly to any potential customer, be it sale or purchase. Thanks Ellie very happy with my purchase!

Viv · 14 June 2022

Agent replied

Thanks for your review Viv - you've purchased a lovely house and we all wish you well - Ellie

5/5

Google

Our purchase of our new home was handled by Emma George who was fantastic throughout, helping turn around our buy in record time and with minimum of fuss. Emma was professional, polite and very responsive, and was as eager as we were to ensure the purchase got over the line in time. Always available for a question and 'on it' in terms of getting back to us to prompt us or get an update when needed, Emma was a delight to deal with and we would very happily use her and Parker's services again. V V recomended!PositiveResponsiveness, Quality, Professionalism

Tom · 31 May 2022

Agent replied · 30 May 2024

Hi Tom, delighted that you were happy with everything, Emma is worth her weight in gold...

5/5

Google

I have been looked after by Georgia and Natasha for 5 years as a private tenant and can't recommend them enough! They are helpful, efficient, polite, friendly and professional. I wouldn't want to go anywhere else. Whenever I had any issues regarding repairs to the property, I new I was in safe hands and it would be resolved quickly. They were always on the other end of the phone to talk through anything and offer advice, as well as responding quickly to emails and processing documentation. A brilliant team.

Laura · 7 April 2022

Agent replied · 7 April 2023

Thanks Laura you were a pleasure to deal with - Georgia

1/5

Google

I was left with prepayment cards that were invalid. No details provided for bins or water. The property still had items from previous tenant and areas hadn't been cleaned. When I asked about the TV aerial I was told to speak to my service provider??? They won't speak to the property management about a broken window.

Robert · 22 July 2026

5/5

Google

Parkers Theale have been great from our first viewing, during the pandemic, all the way through to completion. As first time buyers, buying in such uncertain times, Simon couldn’t have been any more supportive with our multiple questions! We had a few hiccups along the way (no fault of Parkers) which were always communicated to us on a timely manner and resolved with all parties in mind! Thanks to all at Parkers, we will definitely look to use you again in the not so near future!PositiveResponsiveness, Quality, Professionalism

Jack · 12 July 2021

Agent replied · 4 July 2023

Thanks Jack & Emily, We hope that you are enjoying your new home and that you have got it looking special

5/5

Google

I recently purchased a property through Parker’s Estate agents in Theale. Every single staff member went above and beyond expectations. James spent months showing me houses and helped me find the perfect one (he has patience of a saint). When things got complicated with my purchase Alan was there at the end of the phone and quite literally fixed everything for me. Finally Simon was the light at the end of the tunnel, we had 4 people in a chain and some extremely challenging solicitors and other estate agents to deal with. However, Simon was there every step of the way, he did above and beyond what he needed to do and kept the entire chain together. I couldn’t be any more grateful to the Team at Parkers and if I could turn back the clock, I would of done my sale through them. Mainly because when you needed to speak on the phone, they actually picked up and spoke to you. No problem was too big or couldn’t be solved. I’m absolutely over the moon with the service I received.PositiveResponsiveness, Quality, Professionalism, Value

Sita · 29 June 2021

Agent replied

Hi Sita, Many thanks for your kind words,It was a real pleasure to work with you on your purchase :-)

5/5

Google

I just can not praise the Parkers Theale team highly enough. The team in Theale helped us with the purchase of our new home and we could not be more happy with the service received. Primarily dealing with Alan and Emma, the entire team at the Theale office are friendly and professional to speak with, and the level of knowledge and communication received from all was second to none. Alan understood that with a baby due we were eager to proceed quickly with finding our next home arranging viewings for us quickly, even coming back to us at 9pm on a Friday night to confirm a second viewing for the following day. A chain further up the line arose, which inevitably delayed the process, and communication from all the other parties did lack, however, this was not the case with Parker’s. Emma went above and beyond to ensure that we were kept informed at every stage and kept the ball rolling throughout by following up with solicitors at all levels of the chain for details of what was happening. We could not be more grateful for the service received from the team in Theale - thank you!PositiveResponsiveness, Quality, Professionalism

Emily · 7 June 2021

Agent replied · 6 June 2024

Many thanks Emily - we hope that you are enjoying your new home!

5/5

Google

Parkers (Theale) were fantastic throughout the whole process of selling our house. Looking back after the fact, we are really pleased that we choose to advertise our house with them. From the outset they set the bar very high - a representative arrived to take professional photos of the property with 360 room views. This enabled prospective buyers to see the property before they viewed and really helped reduce footfall through the house during a global pandemic. Every single Parkers (Theale) representative we dealt with was polite, responsive and diligent at all times. Ultimately, they helped and guided us through every step of the selling process which, as anyone who has ever sold a property can attest to, can be a challenging and stressful experience at times. I would have no hesitation in recommending Parkers (Theale) to a prospective seller; I'm convinced the service we received is the high standard of service all their customers receive.PositiveResponsiveness, Quality, Professionalism, Value

Gareth · 2 June 2021

Agent replied · 1 June 2024

Thanks Gareth - we wish you all the very best in your new home

5/5

Google

We have just sold our house through Parkers estate agents (Theale Office). I cannot thank them enough for all their hard work and the professional service we received. Simon Gregory was our lead agent. He was professional, knowledgeable and proactive. After our house being on the market with other agents for 18 months, we had three offers in the first two weeks once we moved to Parkers. The photos were great, including aerial photos. Simon and his team (Alan England and James Barston) arranged multiple viewings and were always courteous and helpful - even managing two large dogs in the process. Emma George was the Parkers Sales Progressor who managed the sale after the offers were accepted. She was our lifeline when times were hard (difficulties further down the chain). She calmly sorted out issues with solicitors and agents and was always knowledgeable and professional. Emma kept us all motivated and believing that it would all come together. We have felt supported from beginning to end. A big thank you to the whole team! I would recommend Parkers Theale wholeheartedly.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 1 June 2021

Agent replied · 31 May 2024

It was our pleasure :-) Thank you so much for taking the time to leave such a positive review and recommendation. We hope that you are very happy in your new home.

5/5

Google

After being transferred to parkers just prior to moving in from another estate agents things could not have been easier. Always responsive and helpful. Particularly Georgia on the lettings team was one of the most helpful people I've ever met. Always had time to take my call and when ever anything broke in the house Georgia was always there to let us know what was happening and when. Anyone looking to rent in Theale that is lucky enough to go through parkers you are in safe hands. Shout out to Natasha also who is just another Georgia with a different name. The whole experience from start to finish was just perfect and just a shame we couldn't stay with them.PositiveResponsiveness, Professionalism

Steven · 27 May 2021

Agent replied · 26 May 2024

Thanks Steven - Georgia and Natasha pride themselves on their customer service and am really pleased that you appreciated it!

5/5

Google

Alan and his team marketed our property during difficult conditions to achieve a sale for us. Always gave sound advice and remained positive and encouraging throughout. When the sale was agreed, Emma then took it through to completion, despite lockdown and all the problems that caused. We would thoroughly recommend Parkers Theale to anyone putting their house on the market, especially at the moment when conditions are far from ideal and attention to detail paramount. Many thanks to the whole team!

Paul · 12 May 2021

Agent replied

It was our pleasure to help you with the sale of your home. Despite the difficult times we always strive to maintain high standards of customer service to provide the best experience possible. :-)

5/5

Google

Parkers Theale have been great from our first viewing, during the pandemic, all the way through to completion. As first time buyers, buying in such uncertain times, Simon couldn’t have been any more supportive with our multiple questions! We had a few hiccups along the way (no fault of Parkers) which were always communicated to us on a timely manner and resolved with all parties in mind! Thanks to all at Parkers, we will definitely look to use you again in the not so near future!

Jack · 7 April 2021

Agent replied · 7 April 2023

Thanks Jack & Emily, We hope that you are enjoying your new home and that you have got it looking special

5/5

Google

Alan at Parkers Theale was an absolute diamond, he helped me through many problems I had with my purchase as the vendors were an absolute nightmare having tried to sell their property twice through two different estate agents without either estate agents knowing or the prospective purchasers (me being one of them). It all got sorted out in the end and I moved in to my new purchase on the 20/09/2019 at Aldermaston Wharf. Alan was on the end of a phone 24/7 and without his help I probably would have walked away from the purchase. Great Estate Agents and Highly recommended. :-)PositiveResponsiveness, Quality, Professionalism

Oliver · 11 November 2020

Agent replied · 26 June 2024

It seems like a while ago now, and I am glad that it is a distant memory. Was certainly an interesting transaction! Many thanks for taking the time to leave a review and for your kind words.

5/5

Google

Very impressed with Parkers Theale in the letting and sale of my house. Alan gave me sound advice on the valuation and marketing of the house and was also very sensible in his approach at the sales negotiation stage. Emma did a fantastic job in progressing the sale from offer through to completion - she was proactive and on the case which made the whole thing stress free for me. Julie was marvellous in managing the letting of the house and end of tenancy work. The letting and sales areas worked together and they were all very responsive and professional. Thank you.

N · 27 March 2024

5/5

Google

We bought our first house in Theale using Parkers back in 2015, and we've just sold that and bought our new property, both using Parkers again. It was lovely to see Alan and the fabulous team again during this move. Within days, we had a buyer. It wasn't a particularly smooth process this time round as a global pandemic hit smack back in the middle, but you can't really plan for that! Our sales progressor, Emma, took everything in her stride and did a truly wonderful job of getting things moving along in particularly challenging circumstances. Thanks again to everyone at Parkers for helping us get our dream home.

Amy · 18 July 2020

Agent replied

Hi Amy, thank you so much for taking the time to leave us such a positive review. We are so pleased that you have been a satisfied and returning client of Parkers. We hope that you are now well settled into your new home. : -)

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Questions about Parkers Theale

How many reviews does Parkers Theale have?

Parkers's Theale office has 401 reviews across three platforms: 268 on Google, 17 on Facebook, 116 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Parkers Theale's rating?

Parkers Theale is rated 4.9 out of 5 across all 401 reviews, and 4.9 out of 5 on Google from 268 reviews, checked 9 October 2026.

Where is Parkers's Theale office?

Parkers Theale, 16-18 High Street, Theale RG7 5AN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.