Trusted Agent profile · Thanet
★★★★★
539 reviews across 2 platforms
15 Station Road, Birchington, CT7 9DJ, Thanet, CT7 9DJ
Wards's office in Thanet, at 15 Station Road, is rated 4.4 out of 5 across 539 reviews on two platforms, including 115 Google reviews rated 4.9.
Every review we hold for the Thanet office, from every platform, shown as written. First names only.
1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
5/5
TrustpilotThank you!
From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!
5/5
TrustpilotThankyou Sophie
Sophie did everything she could to ensure i was able to relocate to canterbury by christmas after starting my property search in mid October. They were always friendly and easy to talk to, and was always happy to answer my questions. fantastic service.
5/5
TrustpilotAmanda completed my property review
Amanda completed my property review, lovely lady and happy for her to continue with my inspections.
5/5
GoogleGreat staff, will bend over backwards for you.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotRenting made easy
It was a delight to work with the letting agent Anna Adamczak who helped to secure my family's new home to rent. She was very helpful and explained the process. Thank you.
5/5
TrustpilotAlways excellent service from miles &…
Always excellent service from miles & Barr. We've recently been dealing with Luke who has been very helpful and always responds straight away. Very professional and always on hand if we have a problem or question.
1/5
TrustpilotI moved in to my new house a month ago
I moved in to my new house a month ago. Since I moved in nobody really paid attention to me, had some problems in my home so I had to deal with them on my own. I wouldn't suggest this estate agency.
5/5
TrustpilotVery helpful
Very helpful service. Managed to arrange 2 last minute viewings. Max who showed me 3 flats was very helpful and was able to give me all the information I asked for. Thanks
1/5
TrustpilotHorrible service
Horrible serviceAll they care is money and as long as they can see possibility they will hunt you down like dogs.Companies with this type of attitude shouldn't last long. They are like Dorian Grey, pretty on outside and rotten on inside
5/5
GoogleGreat service. We cannot fault them for the care they give
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
TrustpilotA professional and highly competent…
A professional and highly competent company with friendly staff. Strongly recommended.
5/5
TrustpilotI have been working with Sophie
I have been working with Sophie, she has kept me up to date each step of the way on my rental process, which is a great help to elevate some of the stress of moving.
5/5
TrustpilotI have just purchased a house through…
I have just purchased a house through miles and Barr and the service all the way through has been 1st class, I would like to thank olly, Kayleigh , Zoe,and Luke who have been exceptional throughout
5/5
TrustpilotVery helpful and so happy
Very helpful, everything was sorted very quickly. Anna who was sorting everything out was amazing, kept me informed on every step and made everything so easy to do. Very good customer service 👍🏻
5/5
TrustpilotReally happy with the Margate team
Really happy with the Margate team. Good communication and assistance throughout especially from Louise who has been incredibly supportive throughout and has helped us secure completion before the stamp duty holiday cut off. Thanks so much
5/5
TrustpilotProfessional approach
Professional approach, regular viewings, good communication, good after sales support.
5/5
TrustpilotViewing experience was excellent!
Jake conducted a viewing with me recently and the experience was excellent! He was very friendly and knowledgeable and is an asset to your company.
5/5
TrustpilotHolly Hill from the ramsgate thanet…
Holly Hill from the ramsgate thanet branch was amazingly helpful and made renting our new house so easy. She replied almost right away. Any questions were answered, really friendly and professional, thanks so much!
4/5
GoogleA very helpful team who work well together with efficiency and friendliness.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
TrustpilotGreat service and welcoming helped me…
Great service and welcoming helped me and my partner find the perfect house. Can't thank them enough for all there help your a star Anna Adamczak and thanks again
5/5
TrustpilotExcellent
Excellent , Max Squires ,the agent, was waiting for me at the property , explained all the necessary details ans showed me everything i needed to see.
5/5
TrustpilotKatie absolutely ROCKED
Katie absolutely ROCKED. I've bought a few properties in my time and that was by far the best experience I've had. Thanks to the rest of the team too who were just great!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Thanet office has 539 reviews across two platforms: 115 on Google, 424 on Trustpilot (across the whole business).
Wards Birchington is rated 4.4 out of 5 across all 539 reviews, and 4.9 out of 5 on Google from 115 reviews.
Wards Birchington, 15 Station Road, Birchington, CT7 9DJ, Thanet, CT7 9DJ.
