Trusted Agent profile Β· Thanet

Miles & Barr Cliftonville reviews in Thanet

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,058 reviews across 3 platforms

55-157 Northdown Road, Margate, United Kingdom, Margate, CT9 2QY, Thanet, CT9 2QY

Miles & Barr's office in Thanet, at 55-157 Northdown Road, is rated 4.5 out of 5 across 1,058 reviews on three platforms, including 248 Google reviews rated 4.5.

Google logo

4.5 / 5

248

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

Business-wide

Trustpilot logo

808

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

5/5

Google

When we were selling our Margate home we met with four local estate agents and I knew instantly M&B were the company for us. I truly felt like they believed in our home (which was beautiful and historical, but also unusual) and they believed in the area. They do charge a little more as a fee, however, they make that fee back by getting you the best sale price for your home. In terms of the sale, it went through seamlessly and they were supportive every step of the way. We worked with the 'Exclusive' arm of the company, with Sarah, Joe and Katie, who were all a pleasure to deal with. I've verbally recommended them to neighbours who are considering selling so I thought I should do a google review too! Thank you for everything M&B!PositiveResponsiveness, Quality, Professionalism, Value

Kirsty Β· 25 October 2021

5/5

Trustpilot

I bought a lovely flat recently through…

I bought a lovely flat recently through Miles & Barr, I was actually dreading the process as it as it can be long, boring and very frustrating. I was pleasantly surprised how painless and quick it it all was. They also introduced to really good solicitors which really helped and a member of their team (Louise Daly) was always on hand with any questions or worries I had. I can most definitely recommend Miles and Barr.

Fee Β· 20 May 2022

5/5

Trustpilot

Wonderful experience.

This was a very smooth and friendly process, with a lot of help from Anna and Holly, made this a lot less stressful, they listened to my needs and wishes, many thanks Jason.

J Β· 10 August 2021

4/5

Trustpilot

Miles & Barr Cliftonville

I have recently brought a property through Miles and Barr and overall my experience with them was brilliant. The only reason for 4 stars instead of 5 was due to a lack of communication at the very beginning. Once the progressor Louise took over our sale, I really had nothing to complain about. People know how stressful buying a house can be but with Louise only a phone call away the stress was eased. She communicated with me regularly and no question was a silly question. I really appreciate all her help and advice she provided us with.

Emma-louise Β· 11 October 2021

5/5

Google

Louise Daley the sales progressor was excellent.Kept me updated throughout the sales process and was extremely proactive. As an ex Estate Agent myself for over 10 years and been involved with hundreds of sales transactions over the years, she is the best sales progressor I have ever encountered. Many πŸ™

Richard Β· 27 May 2024

5/5

Trustpilot

Thanks for the perfect Xmas gift Miles and Barr

It's been a long journey looking for a home for my family and finally we got our dream home thanks to the great team at Miles and Barr, when I say great, I really mean great from Natalie who's always been responsive and supportive, Sophie,Jake who's taken us on several viewings and the rest of them team behind the scene,my family says a big thank you,words aren't enough to express our gratitude, thanks so much guys and double thanksπŸ‘πŸ‘πŸ‘πŸ‘

Olukayode Β· 30 November 2021

5/5

Trustpilot

Big thank you to Miles & Barr

I have just completed on my lovely new home in Ramsgate, with a seaview, thanks largely to the quick thinking of Chelsea at Miles & Barr. I had seen the house on Rightmove before but it had been snapped up already. I was viewing another property with Chelsea and happened to mention the house, she said that the house may come back on the market and fitted me in for a quick dash round (after we spent about 15 minutes trying to unlock the door). The outcome was that I got my dream house! Then came the nightmare solicitor charade, but Suzanne at M&B helped through the whole process, always at the end of the phone and a delight to deal with. Thanks to all at Miles & Barr and I would happily recommend them to any house hunters out there. Good luck.

Aled Β· 24 September 2021

5/5

Trustpilot

Great experience

Great experience. The agents were courteous, answered our many questions and concerns. kept us updated as every step of the way. Anna Adamczak was particularly great

Nkadinma Β· 22 July 2022

5/5

Trustpilot

Anna Adamczak

Anna AdamczakI want to personally thank your employe for helping me out. Everything went smoothly and quick . Best experience I ever had with a letting agency .5 star 🌟

Christian Β· 2 January 2022

5/5

Trustpilot

Home purchasing

We unfortunately didn’t use Miles and Barr to sell our home, but had the pleasure of purchasing our next home through them.Throughout our experience of moving home, they demonstrated how the process should be handled, unlike our agents selling our home.In our opinion they went above and beyond. With a team, very well led by Hollie-Anna, we received weekly phone calls, giving us regular updates on what we needed to do and what we were waiting on from other parties involved.They were always on the other end of the phone, willing to speak and explain various processes and always more than willing to assist in anyway they could.

Ben Β· 30 August 2021

5/5

Trustpilot

Shelley and Aggi were impeccable…

Shelley and Aggi were impeccable throughout what has turned out to be a rather turbulent sale, but have always been dutiful, patient and understanding and helped us thoroughly in the process!

Samuel Β· 30 October 2021

5/5

Trustpilot

Stress-free and enjoyable rental experience helping us find our perfect home

We approached Miles & Barr about a beautiful house that my boyfriend and I were hoping to rent. It ticked every single one of our boxes - but there was a lot of interest! We were in touch with Holly Hill at the estate agents throughout the process who ensured we had every opportunity to view the property, meet the landlady and kept us reassured throughout until our acceptance. Holly really supported our application and has made the whole process so easy, accommodating our needs. It has been such a positive journey. Thank you!

Sam Β· 12 August 2021

5/5

Trustpilot

Jake Chamberlain

Jake showed me round 2 properties today and was very helpful and polite.He gave lots of extra advise after the viewing which was much appreciated.Thanks Jake!

Jordan Β· 15 June 2022

5/5

Trustpilot

Excellent service

I haven't bought a property in over 40 years so was a bit rusty. Everything Miles and Barr have done for me has been excellent, from the initial introduction, both polished and professional to the updates received every ten days to let me know how the sale was going through. Any difficulties quickly remedied, I can't praise Miles and Barr enough. I would also like to praise Ben for his professionalism during the initial meeting and Shelley Webster who has kept me up to date throughout the procedure.

Jacqueline Β· 17 June 2021

1/5

Trustpilot

Not a good experience.

We asked M&B to market our house last autumn and only had a few viewers. The few viewings that did take place, we never had any feedback from the agents. For weeks on end we heard nothing from them. Earlier this year they called me suggesting we dropped the price by Β£10k to get in before the stamp duty concession ended. But no sale. So I cancelled the contract and put the property with a different agent. A week and a half later and we have an offer at the original (higher) asking price which we have accepted.

Peter Β· 6 June 2021

5/5

Trustpilot

Helped me through the entire process of…

Helped me through the entire process of getting the house on the market and finding a buyer. The sales negotiator, Louise Daly, was professional, friendly and determined throughout to make sure the sale went through as smoothly as possible in a difficult time. Was genuinely pleased for me when it was completed which was lovely.

Consumer Β· 3 January 2024

1/5

Google

it was pretty good working with miles and Barr, our agent was very good and worked so hard to get this flat sold to us it took 2 years because of covid etc so very well doneNegativeResponsiveness, Quality

Richard Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your kind comments, Richard. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager.

5/5

Trustpilot

Sophie Collins was a great help in…

Sophie Collins was a great help in finding us our latest property to let. Communication was very polite and helpful. We are very pleased. Thanks so much.

Octavia Β· 12 March 2022

5/5

Trustpilot

Was seamless from start to finish

Was seamless from start to finish. Anna was very helpful and guided me through all the steps and procedures to get my new place.

John Β· 28 July 2022

5/5

Google

Really easy to use their Website no need to sign in unlike other estate agents. Mostly up to date although occasionally some properties aren't always updated. Always found staff over the years pleasant and happy to help always my first port of call πŸ™‚ …

Karen Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for your kind comments, Karen. It's great to hear that we have provided a good level of service to you over the years. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Trustpilot

A big thanks to Holly at Miles and Barr…

A big thanks to Holly at Miles and Barr for helping me secure a great flat. Service I have received has been exceptional as I have been looking for sometime.

Vinyl Β· 23 August 2021

5/5

Trustpilot

Amazing experience

Holly Hill is an absolute diamond. Really helped my partner and I land out first rental together. Fast responses and very friendly and polite. We really appreciate the help! :)

Charlotte Β· 19 August 2021

5/5

Trustpilot

Really helpful service very prompt and…

Really helpful service very prompt and polite. I would like to thank Anna Adamczak for all her help as I am a first time renter.Regards

Paul Β· 19 May 2022

1/5

Trustpilot

Bigotted staff with too much power

This company discriminates against single parents of low income. This agent told me they had put my details forward for rental properties when in fact they did not show my details to the landlord at all. I found this out as a family member turned out to be a friend of a landlord but he wasn't shown my details. This is down to the one member of staff having too much 'power' and it going to her head. Shame on you and your colleagues for judging people by thier circumstances.

Emma Β· 26 February 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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