5/5
GoogleHelped find the right buyer and sell my flat so I could buy at the right price and the right time. Great communication and friendly and helpful through the whole process of selling and buying
Trusted Agent profile · Thanet
Miles & Barr Cliftonville reviews in Thanet
★★★★★
1,060 reviews across 3 platforms
55-157 Northdown Road, Margate, United Kingdom, Margate, CT9 2QY, Thanet, CT9 2QY
Miles & Barr's office in Thanet, at 55-157 Northdown Road, is rated 4.5 out of 5 across 1,060 reviews on three platforms, including 248 Google reviews rated 4.5.
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Reviews
Every review we hold for the Thanet office, from every platform, shown as written. First names only.
Google5/5
TrustpilotMiles & Barr, Great Service.
We used Miles & Barr to sell our property. It sold within two days, excellent service, very courteous and hard working. Many thanks to Jodie and the team of dedicated professionals. We would highly recommend to everybody.
5/5
TrustpilotSuper helpful, thank you Callan!
Callan showed us around a few properties in Folkestone and was so helpful. We are first time buyers so had lots of questions and uncertainties but he made us feel at ease and understand the process much better. As well as first time buyers, we are relocating from London to Folkestone, he gave us helpful tips about the area which made us even more excited to move. Very pleased we had Callan as an agent and our experience of Miles and Barr has been fantastic.
5/5
GoogleGreat service from Miles and Barr and Louise was great
5/5
TrustpilotPatience and Perseverance
A buyer was found within 2 days of getting on the market. Once we had found a property to buy it took far longer to reach exchange than we had anticipated but all the problems were caused by our lenders poor choice of conveyancer causing serious delays. Other than that the sale process was pretty smooth. The use of of a sales co-ordinator definitely helped keep everyone up to date and helped progress things.Emily Stickler regularly kept in touch and co-ordinated everything very well particularly towards the end when time constraints got quite hairy and tense.
5/5
TrustpilotWe had great experiences with all…
We had great experiences with all agents we encountered at miles and Barr throughout our search for a home. When we put an offer on the home of our dreams they were very easy to deal with. Louise our negotiating agent was brilliant from accepting the offer to exchange. She was fully transparent through the process and was on hand for all our questions. Simply wonderful.Would also like to mention Finn and Joe who showed us around houses, they were great to deal with, great service and didn't try and pressure us on any houses.
5/5
Trustpilot10/10 service
Helpful every step of the moving in process and was always available to deal with any questions we had. Was quick and easy, would highly recommend Sophie Collins at Miles&barr if you’re thinking of moving house.
5/5
TrustpilotA long process but not Miles and Barr fault
Buying my property was a long process. Not the estate agents fault. However, Becky white kept me informed throughout the whole process. She gave me advice when she thought I needed to contact the solicitor and had a calm way about her that made you chill when is said it was all progressing nicely.
5/5
GoogleWe could not fault our sales progressor. She was quick to respond to emails and phone calls. I felt like I had known her for a long time. Also she was very professional at all times and took time to explain everything.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Thank you for your kind comments, Ruth. It's great to hear that your dedicated sales progressor was professional and quick to respond to e-mails and phone calls. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleI would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.PositiveProfessionalism
Agent replied · 24 October 2024
Thank you for your kind comments, Jessica. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleThe whole experience has been extremely difficult but the only people that made it manageable were the agents at Miles & Barr. Louise dealt with so much and worked so hard to get everything to exchange, even when she didn’t have to. The communication, compassion and care throughout the entire process was remarkable. I cannot thank her and her colleague Debbie enough. I would recommend and use them for every future sale/purchase if I could!
5/5
TrustpilotThank you for your support and respect.
Thank you for keeping us updated with everything that has been going on with the sale. .Thank to the whole team. As I explained to Louise we were not just selling a house. We were selling the beautiful home of our dearly beloved mother. And we fell you treated us with support and respect. This had been a very emotional time for us all this home had such wonderful memories attached to it and was difficult to say good bye to . Thanks again. yours sincerely Andrew Turnidge.
4/5
TrustpilotAMY WHIFFIN -she's the star of Miles and Barr Fokestone
All credit goes to AMY WHIFFIN -[now with Miles and Barr, Folkestone] who continued with the ethics of her previous company-Advanced Lettings.She was professional , helpful, always prepared to find solutions-important as we live 250 miles away. It took finance at M+B over a week to remit the rent each month.It also took M+B a month to advise us that our tenant had gone into a nursing home-already notified by Folkestone Council on 19 January? So all credit to Amy Whiffin and thanks for all her help over the years. Sue Wilding 15/03/22
5/5
TrustpilotI've used Miles and Barr for purchasing…
I've used Miles and Barr for purchasing two properties and for many years for letting. They have been so professional, hardworking and go the extra mile. Thanks Jo, Jack, Louise, Kelly, Reece, Andrew and the team.
5/5
TrustpilotMiles and Barr were great from start to…
Miles and Barr were great from start to finish! All the staff are very helpful especially Lisa Rice who went that extra mile to make sure I was up to date every second of the day!
5/5
TrustpilotBrilliant Service
This has been so smooth and I have not had any fears or worries as I have been kept in the loop of all that's happening as it happens. Sophie Collins has been amazing
5/5
TrustpilotSophie was excellent throughout the…
Sophie was excellent throughout the letting process very approachable and quick to reply when we had any concerns. Helped us to find a great property in a difficult rental market and we are very appreciative.
5/5
TrustpilotEmily from sales progression made it…
Emily from sales progression made it all go smooth and fast, job well done!
5/5
TrustpilotShelley Webster
Shelley Webster was extremely helpful and went above and beyond to make sure my sale was completed with minimal stress. She was punctual, reliable and so hardworking. I cannot thank her enough.
5/5
TrustpilotHelpful, Nice & Swiftly
I appreciate the services and helps from your colleagues, like Jess, Jake and especially Jenny Harmes, she have been helpful, nice and responding swiftly. It’s been a pleasure speaking with her. KK
5/5
TrustpilotI had a wonderful service and…
I had a wonderful service and experience purchasing my property and would like to give a special thank you to James for helping me with the mortgage! All round great company to purchase from! Would highly recommend!
5/5
TrustpilotBEST ESTATE AGENTS…
We sold our property through Miles & Barr and had excellent service from start to finish. Thank you so much to all of you, especially Emma for keeping us up to date all the time.
3/5
TrustpilotTo Rent, OR Not To Rent, that is the question…
Praise be to Jenny Harmes, Miles & Barr Lettings Manager, Thanet.I would have given up on the whole process of trying to rent a property through the Miles & Barr agency - from being faced with a viewings agent who knew nothing about the property, having been in the job for only 2 weeks, to THE MOST torturous on-line application process, dealing with “The Lettings Hub”, + an off-shore call centre, blah! blah! blah!- were it not for a phone call with Jenny. Knowledgeable, patient, answered all my questions - no matter how often I repeated them - and set my mind at ease.In this digital age, why has renting a property become so difficult & convoluted??!!?? Our entire lives are on-line, takes about an hour to check an individual’s bona fides: 10 days with Miles & Barr…….Jenny I rate 4 ⭐️. The rest of the renting experience with M&B, 2 ⭐️. Average 3 ⭐️.
5/5
TrustpilotGreat help with finding our new home
We were really impressed by Miles & Barr Property Management's communication and professionalism in helping us find our new home. Our contact with Sophie Collins was incredibly helpful throughout this process - thank you!
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Tell us what you need and we'll put you in touch. Miles & Barr Cliftonville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thanet.
