Trusted Agent profile · Thanet
★★★★★
1,057 reviews across 3 platforms
55-157 Northdown Road, Margate, United Kingdom, Margate, CT9 2QY, Thanet, CT9 2QY
Miles & Barr's office in Thanet, at 55-157 Northdown Road, is rated 4.5 out of 5 across 1,057 reviews on three platforms, including 248 Google reviews rated 4.5.
Every review we hold for the Thanet office, from every platform, shown as written. First names only.
5/5
TrustpilotMiles & Barr were fantastic from start…
Miles & Barr were fantastic from start to finish. This was all down to the wonderful Louise Daly. She was so helpful when I didn’t have a clue what I was doing, professional and assertive, yet so friendly and kind. I would recommend her and the company in a heart beat.
1/5
TrustpilotDisgraceful firm
Disgraceful firm, no care for tenants, no repair work carried out. They will leave you in a damp mouldy house with leaking roofs without any care in the world. All this with 4 kids In the house. Avoid at all costs
Thank you for taking the time to leave us a review. I would like to help you and discuss this with you further, but unfortunately I cannot locate your details on our database. Please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Kind Regards, Mark - Customer Experience Manager.
5/5
TrustpilotJake was very helpful in showing us…
Jake was very helpful in showing us around and very thorough in explaining processes etc as we are new to renting.
1/5
TrustpilotAwful experience from the Folkestone…
Awful experience from the Folkestone branch. Two members of staff giving false information trying to cover up mistakes rather than admitting responsibility. Would never use them as have absolutely no trust. They even hung up on me when I was asking why they had given false info
4/5
TrustpilotLouise Daly has been fabulous…
Louise Daly has been fabulous throughout my house purchase, constantly pushing things along and ensuring everyone in the chain was kept up to date! Thanks :)
5/5
TrustpilotMax has been fantastic in his help with…
Max has been fantastic in his help with showing me round properties. He’s very professional and empathetic to our situation.
5/5
TrustpilotExcellent service
Excellent service, regular updates, very professional team. My point of contact was Louise Daly who was always swift to respond to my enquiries, was efficient and kept me up to date with the sale of my property. The team at Miles and Barr work in perfect harmony. Thank you team!
5/5
TrustpilotWe viewed x2 properties with max good professional and friendly service
We viewed x2 properties with max, he was professional with all his communication and conducted the viewing process well with honest appreciation of the landlord and our needs and feedback to questions about our queries to hand … he was prompt and on time politely manner… we would recommend him for contact if wanting to view and talk about your rental property or wanting to find a property…
5/5
GoogleProfessional,hard working and Louise worked really hard to see our sale through every step of the way right through to exchange and completion and also Charlie our first contact with miles and Barr,great people would definitely recommendPositiveResponsiveness, Professionalism
Thank you for your kind comments, Mark. It's great to hear that Louise and Charlie were professional and lived up to your expectations. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
4/5
TrustpilotMiles and bar go between
Debbie has been very professional all they way through the selling of our property. Very prompt and informative on any queries we had along the way.
5/5
TrustpilotHolly Hill - clear and reliable point of contact
Holly Hill was fantastic. Response time to our enquiries was very quick and her communication throughout the process of renting was clear, knowledgable and helpful.
5/5
TrustpilotKerrie has been brilliant
Kerrie has been brilliant, from quickly arranging a viewing to keeping me informed promptly throughout the application process, a credit to Miles & Barr
5/5
TrustpilotReview for Holly Hill
Holly has been very prompt and helpful in us getting our new home in Folkestone. She has been very professional throughout and we are grateful.
5/5
TrustpilotA lovely viewing with Max today
A lovely viewing with Max today. He was very informed and articulate. Thank you! Jess was also super helpful’
5/5
TrustpilotFrom the first communication to the…
From the first communication to the completion of the rental agreement the service was excellent.Jake who showed us around was knowledgeable, polite & friendly. Anna who dealt with us after the viewing was fantastic, getting a few issues sorted quickly & professionally. She is incredibly responsive & understanding to our queries and could not be more helpful, we are looking forward to moving in in a couple of weeks.
5/5
TrustpilotAnna is absolutely fantastic
Anna is absolutely fantastic, I have never experienced such wonderful, compassionate and fast service!Thank you so much Anna
5/5
GoogleCannot Fault these guys. We arranged a range of viewings through Reece Gumm - including a brand new to market property. He was polite, on time and we made an offer immediately. The whole process was slick and simple.
Thank you for your kind comments, Charlotte. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager.
5/5
TrustpilotJake made us feel totally at ease…
Jake made us feel totally at ease during our viewing, very helpful with any questions.
5/5
GoogleWe are first time buyers and I found that the whole team were really helpful in answering our questions and catered to our needs and Louise in particular was amazing at keeping us up to date every step of the way
5/5
TrustpilotMy Thanks to Jodie Winch
My Thanks to Jodie Winch, who helped to keepthe sale going through also the team at the Folkestone Branch.
5/5
TrustpilotM and B have been exemplary in my…
M and B have been exemplary in my dealings with them both on selling properties and managing my property.I’m hoping they continue their 5* service in finding me a replacement tenant over the next month.Best of all the management fees are cheaper than my previous agent, and the service is much better. Win win!
5/5
GoogleA simple experience from start to finish. Very supportive when we had to pull out of one transaction and immediately supported us in looking for another property. During the purchase process, we had constant engagement and support, with an amazing push at the end to exchange in line with agreed timings.
5/5
TrustpilotFriendly and professional
Jake was very friendly and professional. He showed us around and answered every single question we had. Lovely guy.
5/5
TrustpilotShannon and Jake were very useful and…
Shannon and Jake were very useful and lovely to communicate with through this process. Thank you!
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