Every review we hold for the Thanet office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDisgraceful firm
Disgraceful firm, no care for tenants, no repair work carried out. They will leave you in a damp mouldy house with leaking roofs without any care in the world. All this with 4 kids In the house. Avoid at all costs
Mark · 8 November 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review. I would like to help you and discuss this with you further, but unfortunately I cannot locate your details on our database. Please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Kind Regards, Mark - Customer Experience Manager.
★★★★★ 5/5
TrustpilotJake was very helpful in showing us…
Jake was very helpful in showing us around and very thorough in explaining processes etc as we are new to renting.
Tom · 4 June 2022
★★★★★ 4/5
TrustpilotLouise Daly has been fabulous…
Louise Daly has been fabulous throughout my house purchase, constantly pushing things along and ensuring everyone in the chain was kept up to date! Thanks :)
Hannah · 23 August 2021
★★★★★ 5/5
TrustpilotMax has been fantastic in his help with…
Max has been fantastic in his help with showing me round properties. He’s very professional and empathetic to our situation.
Daniel · 30 June 2022
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, regular updates, very professional team. My point of contact was Louise Daly who was always swift to respond to my enquiries, was efficient and kept me up to date with the sale of my property. The team at Miles and Barr work in perfect harmony. Thank you team!
Alicia · 3 January 2024
★★★★★ 5/5
GoogleSarah was friendly, very knowledgeable and made the process feel really simple and answered all our questions.
Rob · 26 October 2022
★★★★★ 5/5
TrustpilotWe viewed x2 properties with max good professional and friendly service
We viewed x2 properties with max, he was professional with all his communication and conducted the viewing process well with honest appreciation of the landlord and our needs and feedback to questions about our queries to hand … he was prompt and on time politely manner… we would recommend him for contact if wanting to view and talk about your rental property or wanting to find a property…
Sitara · 21 June 2022
★★★★★ 4/5
TrustpilotMiles and bar go between
Debbie has been very professional all they way through the selling of our property. Very prompt and informative on any queries we had along the way.
Mrs · 16 June 2021
★★★★★ 5/5
TrustpilotHolly Hill - clear and reliable point of contact
Holly Hill was fantastic. Response time to our enquiries was very quick and her communication throughout the process of renting was clear, knowledgable and helpful.
Alex · 13 August 2021
★★★★★ 5/5
TrustpilotKerrie has been brilliant
Kerrie has been brilliant, from quickly arranging a viewing to keeping me informed promptly throughout the application process, a credit to Miles & Barr
Richard · 11 October 2021
★★★★★ 5/5
TrustpilotReview for Holly Hill
Holly has been very prompt and helpful in us getting our new home in Folkestone. She has been very professional throughout and we are grateful.
Victorious · 5 August 2021
★★★★★ 5/5
GoogleBroadstairs branch were excellent. The manager Dan and the team were brilliant from start to finish, nothing was too much trouble for them. Friendly and professional service
Jess · 9 February 2021
★★★★★ 5/5
TrustpilotA lovely viewing with Max today
A lovely viewing with Max today. He was very informed and articulate. Thank you! Jess was also super helpful’
Rosie · 9 June 2022
★★★★★ 5/5
TrustpilotFrom the first communication to the…
From the first communication to the completion of the rental agreement the service was excellent.Jake who showed us around was knowledgeable, polite & friendly. Anna who dealt with us after the viewing was fantastic, getting a few issues sorted quickly & professionally. She is incredibly responsive & understanding to our queries and could not be more helpful, we are looking forward to moving in in a couple of weeks.
Sheila · 3 March 2022
★★★★★ 5/5
TrustpilotAnna is absolutely fantastic
Anna is absolutely fantastic, I have never experienced such wonderful, compassionate and fast service!Thank you so much Anna
Courtney · 15 July 2022
★★★★★ 5/5
TrustpilotJake made us feel totally at ease…
Jake made us feel totally at ease during our viewing, very helpful with any questions.
Samantha · 9 November 2022
★★★★★ 5/5
GoogleFrom the initial viewing through to completion they were extremely helpful. They remained calm and professional even when the chain became somewhat fraght. Would throughly recommend based and our experience
Peter · 24 November 2024
★★★★★ 5/5
TrustpilotM and B have been exemplary in my…
M and B have been exemplary in my dealings with them both on selling properties and managing my property.I’m hoping they continue their 5* service in finding me a replacement tenant over the next month.Best of all the management fees are cheaper than my previous agent, and the service is much better. Win win!
Clifford · 11 August 2023
★★★★★ 5/5
TrustpilotMy Thanks to Jodie Winch
My Thanks to Jodie Winch, who helped to keepthe sale going through also the team at the Folkestone Branch.
Peter · 13 May 2022
★★★★★ 5/5
TrustpilotFriendly and professional
Jake was very friendly and professional. He showed us around and answered every single question we had. Lovely guy.
Kristyna · 28 April 2022
★★★★★ 5/5
TrustpilotShannon and Jake were very useful and…
Shannon and Jake were very useful and lovely to communicate with through this process. Thank you!
Grace · 7 September 2022
★★★★★ 5/5
TrustpilotGreat service
Jake was punctual, knowledgeable and very helpful. The office has also been very helpful and overall a great experience.
Keith · 25 April 2022
★★★★★ 5/5
TrustpilotMiles & Barr and the team have been…
Miles & Barr and the team have been brilliant and especially Louise. If your buying or selling I would recommend Miles & Barr.
David · 14 September 2021
★★★★★ 5/5
GoogleA very friendly and welcoming team of professionals. Always quick to respond to requests and offer advice. Sold our house in a matter of weeks and helped us find a house that ticked all our requirements.PositiveResponsiveness, Quality, Professionalism
D · 26 October 2021
Agent replied · 25 October 2024
Dear Dan, Thank you so much for your positive comments, it is really appreciated and we are forever grateful to hear this from our customers, we hope you and your family enjoy your new home here in Broadstairs. Kindest Regards Dan Woodward, Branch Manger.
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