Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMoving in to my new home almost 200…
Moving in to my new home almost 200 miles from everything I’ve ever known Andrews were absolutely great from start to finish making the move easier for me. And it doesn’t stop there andrews are always on hand and very glad to help with anything you wish discuss. Thank you for all your hard work and input I’m thoroughly enjoying my new home.
Joanne · 14 December 2023
Agent replied · 12 June 2024
Hi Joanne, we know that moving house can be a daunting process, even more so when the move is such a big one.It's amazing to see how much we helped you and made your move easier. We really appreciate your thanks and the review, it's great to see you're nicely settled in. Thanks, Rhys
★★★★★ 5/5
GoogleExcellent service!
We were viewing a property with Ethan Morris and he asked us if we would consider viewing another property a few miles away at a similar price, so we viewed it straight away and have just had our offer accepted!
Thanks again to Ethan Morris
Simon · 11 October 2024
Agent replied · 24 October 2024
Hi Simon, firstly, congratulations on having your offer accepted and secondly, it's great to see Ethan recommending properties that he believed would be perfect for you. Fantastic to hear that one of these will now be your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat attention to detail and communication.
Honestly had such a positive and efficient experience with Andrews. Emily (Woodman) showed us the property and guided us through the entire process seamlessly. With so much care for us and attention to detail. We haven't had such a good experience with an estate agent before and we are super grateful for the positive experience that we had!
Katie · 27 March 2024
Agent replied · 12 June 2024
Hi Katie, thank you for the five star review. Great to see that Emily provided such a positive experience for you, we know she will really appreciate seeing your feedback. Thanks again, Rhys
★★★★★ 5/5
GoogleI have been on rather a journey the past few months selling my property through Andrews and have been so impressed with Emily Tarantino and the staff at Tewkesbury. My first buyer dropped out just before contracts were being drawn which was not good news for any of us.
However Emily and. team worked hard and I now have another buyer. Another problem arose and yet again Emily has come to the rescue. The matter swiftly sorted and the sale now progressing .
Throughout all this all the Tewkesbury agents either on the phone or in person have been very respectful polite and exceedingly helpful.
A really great service. Thanks to them. I would most certainly recommended Andrews to any one wishing to sell. Julia Pinder
Julia · 13 June 2022
Agent replied · 12 June 2024
Hi Julia, Thank you so much for your lovely review! We're really pleased that Emily & our team in Tewkesbury were able to help with your move. As always please feel free to get in touch if you need anything. All the best, Stefan Knight, Business Manager.
★★★★★ 5/5
TrustpilotNicole gave me brilliant advice as I’m…
Nicole gave me brilliant advice as I’m looking into renting. Definitely the best customer service I’ve had so far!
Madeline · 22 September 2025
Agent replied · 24 September 2025
Hi Madeline, Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided you with excellent advice and service. Your satisfaction is our priority, and we look forward to assisting you further with your rental needs. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrews was really responsive
Andrews was really responsive. Reece was really friendly, helpful and accommodating when we needed viewing on specific dates/times
Lucy · 19 September 2023
Agent replied · 12 June 2024
Hi Lucy, thank you so much for your kind review and glad Reece was on hand to help you with your search and were able to view a property at a suitable time. Good luck with your onwards search! Thanks, Laura.
★★★★★ 5/5
TrustpilotGreg was very useful and clearly…
Greg was very useful and clearly explained things to me
Richard · 19 March 2024
Agent replied · 12 June 2024
Hi Richard, thank you for the five star review. Great to see that Greg was on hand to help you with anything required through your property search. Thanks, Rhys
★★★★★ 1/5
TrustpilotTardy management agents for tenants
Tardy management agents for tenants, that’s even if the repair gets done at all without constant chasing. But the biggest issue was being given notice after 4 year tenancy - no phone call to explain why - we had move a week before Christmas as a single mother with a full-time job. The shame for them was I would of bought the property had they told me it was for sale!They then bullied their way through the deposit negotiations and made up deductions as they went along.
Emma · 26 May 2022
Agent replied · 12 June 2024
Hi Emma, we are sorry to hear you have a reason to complain. Please could you contact us at wecare@andrewsonline.co.uk with a few more details so we can look into this for you?
★★★★★ 5/5
TrustpilotDaniel and Nancy were very helpful
Daniel and Nancy were very helpful, polite and answered all our questions. Very nice people to deal with.
Gerry · 15 September 2023
Agent replied · 12 June 2024
Hi Gerry, thank you so much for the positive review for the team in Horley, with particular mention going to Daniel & Nancy, we know they work extremely hard to keep our customers informed and take real pride in their work. Good luck with your property search, thanks Rhys.
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. As a first time landlord Shannae explained the process in a clear and professional way, making me feel at ease. Junior was a great member of the team to work with, he kept me updated and helped make the whole process extremely stress free for me.
Emily · 22 July 2023
★★★★★ 5/5
TrustpilotJustine has been amazing
Justine has been amazing. She went above and beyond during the process of selling our property
Charlotte · 1 November 2023
Agent replied · 12 June 2024
Hi Charlotte, thank you for sharing your feedback and leaving us a five star review. Great to see that Justine has been on hand to help you out through your sale. Many thanks, Rhys.
★★★★★ 5/5
TrustpilotLong-standing client
I have been a client of Andrews' since 1998 and most recently their efficiency and cooperation has been greatly valued, in marketing and letting my small flat within a remarkably short period of time. In particular, I enjoyed working with Shannae and her colleague, Richard, both of whom provided excellent service.
Denny · 23 July 2024
Agent replied · 12 June 2024
Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.
★★★★★ 5/5
TrustpilotI had a very nice experience
I had a very nice experience, I met Shamiya who did a nice job taking me around the property she made a call to remind me of my viewing time, Thumbs up Shamiya you know your job and I can say you have passion for it.Keep up the good job.
Priscila · 6 August 2024
Agent replied · 24 August 2024
Thank you, Priscila! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. We'll be sure to pass on your compliments to her.
★★★★★ 5/5
GoogleAndrews Tewkesbury were extremely helpful and proactive. Genuine and attractive offers were received on my property almost immediately, with a sale agreed less than a week after advertising. Thank you.PositiveResponsiveness, Professionalism
Ben · 13 June 2022
Agent replied · 12 June 2024
Hi Ben, thank you so much for your 5* review. We're really pleased to hear that you were happy with the service we provided for your property. Please let us know if you need any further assistance otherwise we wish you all the best with your move.
★★★★★ 5/5
TrustpilotGreat communication
Communication was great. Lisa was very helpful throughout the whole process and answered any questions we had.
Matt · 27 September 2023
Agent replied · 12 June 2024
Hi Matt, thank you for the five star review. Great to see Lisa was on hand to help you throughout your experience with Andrews, we really appreciate your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon was a star
Shannon was a star. Super helpful
Caroline · 22 May 2024
Agent replied · 12 June 2024
Hi Caroline, thank you for the five star review. Great to see that Shannon was so helpful to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotExcellent service and communication
I spoke to Drew (Andrew Palmer) and was really impressed by his professional and courteous manner. He was able to give some really helpful advice and I felt I could trust his expertise with my property. Andrew even followed-up with further contact, as promised and I appreciate the attention to detail, during the discussion.
Kay · 28 April 2023
★★★★★ 5/5
TrustpilotWe have been dealing with Louise…
We have been dealing with Louise Gonella from Andrews Letting Agents, always a pleasure to deal with Louise as she is aways on point with the works that are need for her client's, communication is great.would highly recommend dealing with Louise in the future.
Andy · 31 October 2024
Agent replied · 24 December 2024
Thank you, Andy! We're happy to hear about your positive experience with Louise. Your recommendation means a lot to us. Best wishes, Jake
★★★★★ 1/5
TrustpilotTotal nighmare 2
I have had an acceptable working relationship with Andrews Leasehold Management (Bristol) for nearly 20 years as both a leaseholder and freeholder capacity. However the last 2 years has been a complete nightmare. They are now incompetent, ignorant and incapable. The same can be said for their third party suppliers. They will do damage to your property. "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."Warren Buffett.......they didn't and got FIRED........after nearly two years of nonsense and grief from these clowns they want me/us to discuss the matter... to late you have been FIRED. Please,please anyone who who is thinking of even picking up the phone and engaging (or trying) don't do it!!INEXPERIENCE+INCOMPETENCE+IGNORANCE=ANDREWS
A · 26 March 2022
Agent replied · 12 June 2024
We are sorry to hear that you were unhappy with the service you received from us. We would like the opportunity to discuss the matter with you further, please could you get in touch with wecare@andrewsonline.co.uk.
★★★★★ 5/5
TrustpilotNabeeha
Hi. I'm Nabeeha. My experience so far with Andrews has been great. The team is lovely to speak with and they are always available ti clarify all sorts of doubts and work effeciently . I came here to rent and they have guided me well and have found my just the right flat as I have wanted. HIGHLY RECOMMENDED!
Nabeeha · 31 January 2024
Agent replied · 12 June 2024
Hi Nabeeha, thank you for taking the time to write us a five star review. Amazing to hear you have had a great experience with us so far and the team have been able to assist you. Thank you for the recommendation too and all the best in your new flat, Laura.
★★★★★ 5/5
TrustpilotI was most impressed with the service…
I was most impressed with the service Andrews provided, through all the challenges we faced they remained professional at all times ensuring I was kept up to date with the information as the sale progressed.I am very grateful for their perseverance and for the end result.
Mrs · 23 September 2024
Agent replied · 24 October 2024
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority, and we're glad we could assist you through the process.
★★★★★ 5/5
TrustpilotListened and communicated efficiently…
Listened and communicated efficiently in time before Christmas
Sarah · 19 December 2025
Agent replied · 25 December 2025
Dear Sarah,
Thank you for your wonderful review! We're thrilled to hear that our team communicated efficiently and met your needs in time for Christmas. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI had a wonderful experience during my…
I had a wonderful experience during my house viewing with Harpindar. She was very professional, friendly. I appreciated how detailed she was in explaining the property and providing all the information I needed. Her clear communication and patience made the viewing smooth and stress-free. Thank you, Harpindar, for such a positive experience!
Awoyomi · 23 August 2025
★★★★★ 5/5
TrustpilotFantastic estate agents, friendly staff
Fantastic from start to finish. Not only was Connor fantastic during his viewings and his knowledge was great, the whole team was equally as great when we enquired about properties. It sounds like the whole team work together to make the end consumer happy and it was honestly a great experienceThank you so much
Consumer · 1 May 2024
Agent replied · 12 June 2024
Hi there, thank you for your five star review to Connor. Brilliant to see Connor provided you with his excellent knowledge and the team were able to make it a great experience for yourself! Thanks again and all the best, Laura.
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