Trusted Agent profile Β· Test Valley
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281 reviews across 2 platforms
Winchester House, Winchester Street, Andover, SP10 2EA, Test Valley, SP10 2EA
Connells's office in Test Valley, at Winchester House, is rated 3.2 out of 5 across 281 reviews on two platforms, including 148 Google reviews rated 4.2.
Every review we hold for the Test Valley office, from every platform, shown as written. First names only.
5/5
GoogleDee Dowen and the rest of the team were incredibly helpful throughout the entire process. They consistently went above and beyond to progress our house sale, which made the entire journey significantly more reassuring. Would highly recommend.
5/5
GoogleGreat service throughout
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThankyou Tristan. Highly recommended.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleAwful awful estate if you dont want your house sold and no communication this is the place to go!! Not even customer services get back to you
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleI have connells managing my property for me, they were effective at getting the property letter out. Found me multiple choices of people willing to rent. Managed the showing round and advertised it with professional photos. James has always been on point to answer and explain any questions I have had through the process. Would use again
4/5
GoogleFriendly & professional. However, will not use because of pricing issues. But, agent was polite and professional and I understand that the Company sets pricing policy not the individual agent.
4/5
GoogleAlthough my overall experience with Andover Connells wasn't completely smooth sailing due to communication issues, I received an excellent customer service from James Bell; he is highly knowledgeable, professional and dedicated to ensure customer satisfaction - thank you.
5/5
GoogleOur mortgage advisor (Jake Brewster) in the Andover branch was incredible. We got way more than we thought we would be able to and he was responsive and helpful throughout. Couldn't rate the mortgage advising services highly enough!
5/5
GoogleReally nice friendly team. Kept me informed every step of the way. Would highly recommend Connells to sell or buy your property. well done team
5/5
GoogleI'm happy to recommend the sales team, it was a pleasure to work with Justin and Dion. Thanks to them everything went nice and smooth. It was a stressful time for us and they definitely made things much easier for us. Will recommend to all friends and family. Thanks again π β¦
5/5
GoogleWhat can I say? Fantastic service. Martin and the Andover branch team are exceeding my expectations. Professional and friendly, focused but not pushy. I feel very confident that they know what they are doing. Their local knowledge of the property market is unbelievable.PositiveResponsiveness, Professionalism
1/5
GoogleNot satisfied with their customer service as they have little to no clue what they are doing, overall horrendous and rude
5/5
GoogleJake Brewster helped us remortgage one of our Buy To lets. Not easy as we are expats. However he dealt with all the numerous queries and hurdles professionally and efficiently. Would use againPositiveResponsiveness
5/5
GoogleThank you Connells Andover. Just bought a new build and sold my house through this office. Nothing was too much trouble, I pestered Justin throughout the sale and he was a pleasure, very professional and the whole thing went by really quickly. Very impressed and would highly recommend.
5/5
GoogleMassive help from Tristan, can't fault the service provided
5/5
GoogleMassive help from Tristan, can't fault the service provided
1/5
TrustpilotOne star
One star .....
5/5
GoogleFantastic service! The only agent to bring full details of a rental agreement at the time of viewing. We knew exactly what everything would cost right from the beginning. We are really happy with our new home!
5/5
GoogleI'm a local landlord in Andover, and have found Ollie in the letting dept to be brilliant. He has be consistant in findind good tenants, totally professional and kept me informed throughout the whole prosess. Jo Burrell.
1/5
TrustpilotChoose another agent... any agent but Connells
Update 16/07/26;
5/5
GoogleSold my property quickly and for a great price when other agents were sceptical of the 'market place'. I felt real trust with Ash and Justin and they didn't let me down once. Very pro active.
5/5
GoogleReally nice people here who want to genuinely help you through the sales process. I've sold many many houses and this Connells branch has given me my best experience so far. Thank you for that.
1/5
TrustpilotUtter disgrace
Rent properly
5/5
GoogleJake from Connells was the more helpful that I could ask for. Definitely recommend him 100%
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Test Valley office has 281 reviews across two platforms: 148 on Google, 133 on Trustpilot (across the whole business).
Connells Andover is rated 3.2 out of 5 across all 281 reviews, and 4.2 out of 5 on Google from 148 reviews.
Connells Andover, Winchester House, Winchester Street, Andover, SP10 2EA, Test Valley, SP10 2EA.
