Trusted Agent profile · Terenure
★★★★★
400 reviews across 2 platforms
98 Terenure Road North, D6W KH94
Ray Cooke Auctioneers (Terenure)'s office in Terenure, at 98 Terenure Road North, is rated 4.2 out of 5 across 400 reviews on two platforms, including 305 Google reviews rated 4.6.
Every review we hold for the Terenure office, from every platform, shown as written. First names only.
5/5
TrustpilotRay Cooke
We recently sold our family home and purchased our dream home with the team at Ray Cooke Rathcoole. We dealt with Jamie Power and found him extremely professional, courteous and always very contactableJamie took the stress out of what can be a very stressful process.We would have no hesitation in recommending Ray Cooke and In particular Jamie Power.
5/5
GoogleHighly recommend Ray Cooke. Very fast sale and great advice on our purchase also. Dealt with Ross and Eimhin as well as staff in office.
5/5
GoogleAbby was a pleasure to deal with from start to finish and I would recommend her as a safe pair of hands for anyone wanting the best result from their property sale. She was professional, composed under times of pressure during the process and kept up great communication throughout. She also has great negotiation skills and secured us a sale price that we were very happy with.
5/5
GoogleI recently sold a house in Terenure. Ray Cooke auctioneers handled the sale. The estate agent I dealt with was Abby Shaw. The entire process from advertising to close of sale was excellent. I received great advice and reassurance throughout the whole process. I can highly recommend Abby and Ray Cooke.
5/5
GoogleWe have just bought a home with Ray Cooke and we couldn't be happier. Purchasing a home is a stressful and long process and our agent Abby Shaw was very patient and helpfull. We were offered surveyors and solicitors which helps a lot with the process. She replied to all our queries very quick and she always demonstrated good willingness to help and support.
1/5
TrustpilotI had a very disappointing experience…
I had a very disappointing experience with the realtor Enea Mimini. He sent me an email to schedule a viewing for an apartment, and when I arrived at the location, there were four other couples also waiting for him. After waiting for 10 minutes past the scheduled time, I called Enea to ask if he was on his way. He answered the phone in a very rude manner and claimed he had sent an email cancelling the viewing. This was simply not true, none of the people waiting there had received any cancellation email.
5/5
GoogleAbby went above and beyond from the first viewing to finally getting it across the line. Always available to answer any questions we had. From sale agreed to sold in 6weeks!! We cannot thank Abby and the team enough. Keys just before Christmas made it all the better! Anyone looking for a place to buy their home Ray Cooke is the place to go!
5/5
GoogleI had an excellent experience with Ray Cooke, Terenure. Abby was my main contact person, and she was amazing. I'm so grateful for her kindness and professionalism. She went above and beyond. The team in the office, especially Kerri, was so helpful and friendly. I can't believe how fortunate I was to have such a superb estate agent.
5/5
GoogleHighly recommend Abby Shaw and Ray Cooke auctioneers. Abby looked after the sale of our first home and although we were in a chain she ensured everything ran smoothly enabling our onward purchase to close successfully which can be extremely tricky to manage.
5/5
GoogleIt was a great experience from start to the end ! Abby was always there for us with answers, always prompt and very reliable. She managed to get us our dream home with a month before the special celebration of Christmas. I would recommend her and her service to all of you out there looking to get their dreams come true! Thank you Abby !
5/5
GoogleWe had an excellent experience with Ray Cooke Auctioneers, particularly with Cillian, who was our dedicated agent throughout the house-buying process. Cillian was consistently available, promptly returning calls and facilitating pre-purchase inspections at our convenience. His expertise and commitment made our home-buying journey smooth and enjoyable. Highly recommend Ray Cooke Auctioneers, and a special thanks to Cillian for his exceptional service!
1/5
GoogleDealing with Ray Cooke as a Property Mangers of our rented property has been a nightmare! They blatantly lied on the property advertisement and to our faces with the promise of a storage unit to accompany our apartment. There were numerous other items that were promised but as soon as we signed the lease the agent suddenly was impossible to get hold of and insisted that he couldn't deal with any of the items because he only handled the advertising and not the management. The "management" is an online portal that takes weeks to get anything solved. When we moved in it was clear no checks has been performed after the last person has moved out. The radiators weren't working, the boiler was leaking, the extract filter was filthy and a fire hazard. There was no fire blanket or extinguisher, the couch was broken and the list goes on and on. I am certain most of these issues were never presented to the landlord and Ray Cooke just ignored them because they know its nearly impossible to find alternative accommodation in Dublin. After finally terminating the lease we have had to raise a dispute with the RTB over Ray Cooke's failure to return our deposit.
5/5
Google5 stars isn’t enough! Long story short. Another letting agent had taken 11 weeks and found me an awful aggressive tenant who had not paid his rent in months, trashed my apartment, left it without electricity, changed the locks and was MIA. I contacted Jamie at Ray Cooke and he waved a magic wand and turned the situation around in 3 weeks. The tenant is gone, professional deep cleaned and repaired and new vented tenants are in and happy In just a few weeks. Living in Canada, I woke up every morning to a message from Jamie updating me with the situation compared to the previous agent who I had to contact daily as the weeks slipped by. Jamie and his team made my the crisis disappear and I am confident it will be smooth sailing now with Ray Cooke managing my interest. THANK YOU JAMIE AND TEAM!
5/5
GoogleI bought my house with the help of Lauren.She made the process very easy and was completed within 4-5 weeks.I would highly recommend Lauren.She was always very quick to get back to me when I had questions or queries about the property.
5/5
TrustpilotI found the staff in Ray Cookes very…
I found the staff in Ray Cookes very professional and helpful at all times, keeping me updated with the whole process. Thank you.
5/5
GoogleI have worked with Eoin in the Terenure office over the last number of months on the sale of a property. His service and professionalism was second to none. Eoin was easily contactable and always on hand to answer any questions or queries I had throughout the process. He made the whole thing seamless and stress free. It was very easy to navigate with his guidance and help. I would 100% recommend Eoin and the team in Ray Cooke.
5/5
GoogleWe couldn’t recommend Abby in Ray Cooke enough! She’s been so helpful and so friendly throughout the whole process and made everything so so easy. We got our keys today and couldn’t be happier! She responded to all our queries so quickly and kept us in the loop throughout. Such a pleasure to deal with!
5/5
TrustpilotSales agent was very engaging and…
Sales agent was very engaging and communicated very well. Always there ti answer questions and help along thd different stages.
5/5
GoogleRoss and Killian at Ray Cooke did exactly what they said they would when they sold my house. I have dealt with other agents, they could learn a thing or two from Ray Cooke. A massive thank you to Killian, professional and friendly from start to finish. I would highly recommend Killian, Ross and all the team at Ray Cooke.
5/5
GoogleThe service I received from them was excellent. I would like to thank Abby, she was very helpful from the beginning of the process. My top advice to anyone planning to buy a home is to work with professionals and well-known real estate companies.
5/5
GoogleCan't recommend Abby and Ray Cooke estate agents enough, could not do enough for us, sold our house in 2 weeks and where there from start to finish, always on hand to answer any of our questions. Abby is a credit to the company. Thank you for everything guys, you were amazing!!
1/5
GoogleUseless. Impossible to get on the phone. Trying to get a hold of someone for nearly a week about a house for sale. Not answering calls or texts or WhatsApp like I was told to do from the offices when I rang. Too busy making stupid TikTok’s.
5/5
GoogleI dealt with Ray Cooke’s James Bould in the sale of my property. His communication was excellent from start to finish. He served as a diligent and hard working broker between myself, the buyers and the legal representatives, throughout. He made the process simple, painless and smooth.
5/5
GoogleAbby from Ray Cooke came highly recommended to us from friends and we do the same to anyone looking to sell your house. Abby got us a great price and was always there via WhatsApp every step of the way. Moving house is stressful, but Abby made it much less so, thank you!!
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