Every review we hold for the Telford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
My husband and I decided to try to sell our property with Mannleys as we had been unsuccessful with another agent.From the moment we signed up we was very well looked after. With lots of contact and feedback.It didn’t take long to sell our property after lots of viewings being arranged.The only issue we had was the Exchange, again Mannleys stepped up and helped eventually push it through.A big thank you to the team. I wouldn’t hesitate recommending you to family and friends.
Customer · 11 December 2020
Agent replied · 29 August 2024
Thank you very much for your kind words about Mannleys. We would like to wish you all the best with your new home and if we can be of any help in the future please don't hesitate to contact us.
★★★★★ 4/5
TrustpilotLydia is a star
I'm looking to buy a property and have had multiple dealings with Lydia at the Telford office. She is personable, friendly and a real pleasure to deal with. She comes back on queries promptly and I love dealing with her - I can just tell she goes the extra mile. She is a real asset to Mannleys!
Devi · 26 September 2023
Agent replied · 29 August 2024
Thank you for your review and we are so glad to hear that Lydia is looking after you well. Hopefully she will help you find your next home. Good luck in your continued search.
★★★★★ 5/5
FacebookI purchased my first ever house with Mannleys and I can’t thank the team enough especially Danielle, who always went out the way to try and help and made the whole process 100% easier. Thank you
Samantha · 28 June 2019
Agent replied · 22 April 2026
Thank you for your kind review, we hope you enjoy moving into your new home!
★★★★★ 5/5
TrustpilotExcellent Service from start to finish
Excellent service from Mannleys from start to finish. I did not live locally to the area when i purchased a house through them and it has been a pleasure to deal with the company. They made my transaction stress free and easy. All of the staff are well trained and knowledgable, they kept me updated throughout and the level of customer service has been excellent. I would have no hesitation in recommending Mannleys to family and friends and definitely plan to use them again in the future.
Emma · 21 September 2020
Agent replied · 29 August 2024
Thank you for your lovely review Emma, we are very pleased to hear that you received such a great service from our team. We would like to wish you the very best of luck in your new home!
★★★★★ 5/5
FacebookAbsolutely amazing staff. I cannot thank Helen enough for helping make my family's dream come true. The staff are exceptional in helping with lettings and truly go above and beyond. Very very highly recommended.
Rob · 1 February 2020
Agent replied · 22 April 2026
Thank you so much for your kind review!
★★★★★ 1/5
GoogleBUYER BEWARE! Very negative experience with Mannleys - if as a buyer you are not paying them commission then they act disgracefully. Firstly, they allow their own estate agents to personally buy, renovate and then sell their own properties all through the small office that they are employees of - a very dubious conflict of interest that made us very uncomfortable as this fact was not disclosed to us until AFTER having our offer accepted on their house even despite the fact that the seller/estate agent was the one who did the viewing and never mentioned it! Then during the purchase of another property, despite making written requests that we wanted Mannleys to speak to our solicitor (not ourselves) as we were in the process of resolving a small timing issue (which was soon sorted), we still received a series of incredibly rude, unpleasant and harassing phone calls and emails, which caused us absolutely unnecessary panic and anxiety. In short, they are awful towards buyers since you are not lining their pockets and there are lots of other estate agents in the area who treat buyers better!!!
A · 20 June 2020
Agent replied · 19 June 2024
We are sorry to hear about your grievances you have with Mannleys but after speaking with the whole team we are unable to figure out who you are and if you have indeed purchased a property with us. If you would like to discuss this further then please contact us directly and we hope to be able to sort this matter out for you.
★★★★★ 5/5
Trustpilotthank you for keeping us sane!
Selling our house should have been a doddle. No chain, unoccupied and a first time buyer, what could possibly go wrong? Mannleys did the viewings promptly and obviously effectively, and we accepted an offer after just three weeks! Brilliant! Then the solicitors set to work, turning the whole process into a nightmare. Throughout seven months of wrangling Mannleys didn’t put a foot wrong. They continuously chased all parties involved with efficiency and professionalism, and on several occasions prevented my near spontaneous combustion!!!! Well done Mannleys, we would definitely recommend!
CLAIRE · 13 April 2020
Agent replied · 29 August 2024
Thank you so much for your kind words, we really appreciate them. Sometimes some sales can be more challenging than others but we are so pleased we got there in the end!
★★★★★ 5/5
GoogleCan't reccomend Mannleys more, they help our family look after their property portfolio and it's great to know we're in safe hands, Thank you to Aaron, Chris, Helen, Cheryl and the rest of the team there for looking after us.
Alex · 24 August 2023
★★★★★ 5/5
Facebook5 star service.
Highly recommend these guys. Aaron and Danielle went out of their way to make the whole process as straight forward and stress free as possible.
Customer service as it should be.
Harry · 7 December 2018
Agent replied · 22 April 2026
Thank you for your lovely words Harry. We wish you luck in your new home :)
★★★★★ 5/5
TrustpilotAmazing Team! 🌟
As a new prospective tenant, faced with a very tough situation in securing a new home, Mannleys Estate Agents have made the whole experience such a positive one throughout the entire process.
Nicole · 15 November 2024
Agent replied · 29 May 2026
Thank you so much for your fantastic review and kind words! 🌟
We're thrilled to hear that your experience with Mannleys has been such a positive one. Kerrie and the team take great pride in ensuring our tenants feel supported and valued, and it's wonderful to know that their professionalism and approachability made a difference during what can often be a stressful process.
We’re especially glad that communication was a strong point for you, keeping our tenants informed and at ease is one of our top priorities. It’s incredibly rewarding to hear that you felt supported every step of the way and that we were able to provide the personal touch you deserve.
Thank you for recommending us! We're delighted to have been part of securing your new home and wish you all the best as you settle in. If you ever need anything, you know where we are. 😊
Warm regards,
The Mannleys Team
★★★★★ 5/5
TrustpilotMannleys helped me through a very…
Mannleys helped me through a very difficult time and was always at the end of the phone to answer any of my questions especially Lydia, I would certainly use them again .
Debbie · 5 November 2019
Agent replied · 29 August 2024
Thank you for your kind words about Lydia and Mannleys. We are pleased to hear that you were happy with the service you received.
★★★★★ 5/5
TrustpilotThank you
Helen has been fantastic from start to finish. Her enthusiasm, caring nature and support have been invaluable in renting out my home.
Emma · 23 February 2022
Agent replied · 29 August 2024
Thank you for your kind review, and we are really glad you were pleased with our service.
★★★★★ 5/5
TrustpilotExceptional Service
Me and my partner recently moved into our first home. The team were exceptional when it came to helping us pick our home to us moving in. They communicated clearly and kept in contact throughout the whole process which helped ease our minds, as this process can be daunting. I couldn’t recommend them enough!
Georgia · 8 September 2023
Agent replied · 29 August 2024
Thank you for your review, we are very pleased to hear that all went well with your first home purchase.
★★★★★ 5/5
TrustpilotFrom start to finish I had 5* customer…
From start to finish I had 5* customer service. They are so helpful and professional. Me and my family always use them as we can trust them to deliver.
Ciara · 14 December 2024
Agent replied · 23 September 2025
Thank you so much, Ciara, for your wonderful 5-star review! 🌟 We're thrilled to hear that you and your family continue to trust us with your property needs. Providing helpful, professional, and reliable service is always our top priority, and it's incredibly rewarding to know we've met your expectations.
We truly value your support and look forward to assisting you and your family again in the future. If there's ever anything more we can do for you, please don't hesitate to reach out!
Best regards,
The Mannleys Team
★★★★★ 5/5
FacebookBrilliant service received from Mannleys when recently selling a property, communication was key,
Lydia was so lovely to deal with, friendly, efficient and always at the end of the phone. Highly recommend.
Theresa · 29 March 2019
Agent replied · 22 April 2026
Thank you for your lovely review Theresa!
★★★★★ 5/5
FacebookHighly recommended! The staff are very responsible Danielle and Chris are very professional . We bought our first house they managed everything in a high professional way always a quick response for any questions, buying house is a stressful process but not with Mannleys they always give us an answer for all our concerns all questions. Thank you for all the support and service you provided to us and helped our dream come true.
Edit · 18 February 2021
Agent replied · 22 April 2026
Thank you for your lovely feedback about Danielle and Chris and the gifts you brought them. We are so pleased that you were happy with the service you received. We would like to wish you all the best with the move into your new home and we hope you have many happy years there!
★★★★★ 5/5
TrustpilotHighly recommended
Highly recommended! The staff are very responsible Danielle and Chris are very professional . We bought our first house they managed everything in a high professional way always a quick response for any questions, buying house is a stressful process but not with Mannleys they always give us an answer for all our concerns all questions. Thank you for all the support and service you provided to us and helped our dream come true.
Edit · 18 February 2021
Agent replied · 29 August 2024
Thank you for your lovely feedback about Danielle and Chris and the gifts you brought them. We are so pleased that you were happy with the service you received. We would like to wish you all the best with the move into your new home and we hope you have many happy years there!
★★★★★ 5/5
TrustpilotManleys Review
I have recently sold my recently deceased moms house using Manleys and wanted to express my gratitude to all members of staff who dealt with me at differing stages of sale. Their professionalism and dedication were second to none. The sale was seamless which was very welcome at a time when emotions were high. I will without doubt recommend them to anyone who are thinking of selling their property
Mario · 9 December 2021
Agent replied · 29 August 2024
Thank you for your kind review
★★★★★ 5/5
GoogleEasily one of the best property agents I've had the pleasure to deal with, excellent communication, right from the very first viewing right down to signing for the keys - thank you for making the daunting prospect of renting and searching for a new property an absolute breeze. Highly recommended!
Malice · 23 October 2023
Agent replied · 19 June 2024
Dear [Reviewer's Name],
Thank you so much for your glowing review! We're thrilled to hear that your experience with us was exceptional from start to finish. Providing excellent communication and making the process as seamless as possible for our clients is always our top priority, so we're delighted that we could make your renting and property search journey a breeze.
Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
Warm regards,
Mannleys
★★★★★ 1/5
GoogleA terrible organisation, these people do not value their staff, they allow aggression and abuse, of people who work for them, pay minimum wage, and have no regard for basic health and safety. They put money before people. Worst company in the world to deal with. Avoid like the plague.
Rab · 12 April 2025
★★★★★ 5/5
TrustpilotKerrie & Jessica are very helpful and…
Kerrie & Jessica are very helpful and they kept us well informed about next steps and paperwork. In my humble opinion they went above and beyond and did what they could do.
Andreas · 30 September 2024
Agent replied · 27 October 2024
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Kerrie and Jessica provided you with such excellent service and kept you well-informed throughout the process. We strive to go above and beyond for our clients, so it's wonderful to know you felt well taken care of. Your recommendation means the world to us! Should you need any assistance in the future, don’t hesitate to reach out. Thank you for choosing Mannleys!
★★★★★ 5/5
TrustpilotExcellent Service and Communication
The team at Mannleys were excellent. Despite there being only 3 of us in the chain we seemed to have numerous issues particularly with solicitors. We relied on Christian and Ashleigh to keep everything going and maintain communication between all parties. It was Ashleigh who negotiated a solution to an issue at the last minute which actually enabled us to move. Thanks to everyone we are now finally settled in Dorset.
K · 15 June 2021
Agent replied · 29 August 2024
Thank you very much for the review. We are so pleased to hear about the service you received from Christian & Ashleigh. We wish you all the best with your new home.
★★★★★ 5/5
TrustpilotGreat service and response times
We have recently used Mannleys to find our new rental home. The team were easy to contact and gave quick response times. Everything moved really quickly and efficiently.
Alice · 22 November 2024
Agent replied · 29 May 2026
Thank you so much for your wonderful review! 🌟
We’re thrilled to hear about your positive experience finding your new rental home with Mannleys. It's great to know that our team’s responsiveness and efficiency made the process smooth and stress-free for you.
A special shout-out to Lucy for her fantastic support, she’ll be so pleased to hear your kind words. We’re excited to continue working with you and are always here to help whenever you need us.
Wishing you all the best in your new home! 🏡
Warm regards,
The Mannleys Team
★★★★★ 5/5
GoogleIn the process of renting my first property and has been quick easy and straight forward highly recomend.
Hannah · 17 February 2026
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