5/5
We have worked with Belvoir as a maintenance contractor for many years now. We have always found them to be friendly, efficient, and very pro-active with arranging and sorting repairs for tenants and landlords :)

Trusted Agent profile · Telford
Verified
★★★★★
220 reviews across 2 platforms
Suite 2.12 Grosvenor House, Telford, TF2 9TW
Part of Belvoir, see every office.
Belvoir's office in Telford, at Suite 2.12 Grosvenor House, is rated 4.7 out of 5 across 220 reviews on two platforms, including 204 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
We have worked with Belvoir as a maintenance contractor for many years now. We have always found them to be friendly, efficient, and very pro-active with arranging and sorting repairs for tenants and landlords :)
5/5
We had a trip of our electrical system this evening caused by a faulty device that sounded the alarms and cut our electrics off. We contacted Belvoir and they contacted their electrician James, who resolved the issue swiftly. We couldn’t ask for a better service, and we are very grateful of the service provided (which only took a maximum of an hour to be resolved from initial contact).
Hi Scott Thank you for your lovely 5* REVIEW and your kind comments. The Belvoir Team work really hard together with our handpicked contractors to help and support our Tenants. Have a great summer holiday. Belvoir Telford
5/5
Thanks so much to Ruth, Maggie and the team for helping me get my kitchen, outside cupboard done Very pleased!!!! quick service!! also big thanks to Craig for an amazing job!! highly recommended.
Hi David What a lovely Review and thank you for recognising Ruth and Maggie who worked with you to solve the issue quickly and professionally. The Team are thrilled when someone takes the time and trouble to say thank you. Belvoir Telford
5/5
Helen had been the biggest help with my journey to moving out I can’t thank her enough!
Holly Many thanks for your lovely comments about the BELVOIR Team and in particular Helen. Thank you also for your 5 Star Review. BELVOIR Telford
5/5
I’ve carried works out for Belvoir Lettings for nearly 14 years now, there a fantastic company that support there landlords, tenants and contractors! I can’t fault them at all as there absolutely amazing
5/5
Belvoir are the best…!! I rent my beautiful little house through them. Their service and expertise is first class. I have just had my gas safety inspection carried out by Gary. What a lovely friendly and professional man. He is an absolute credit to the team. Nothing has been to much trouble from the minute I found the property till the day I moved in. The girls in the office are amazing. So helpful and nothing is too much trouble for them. I have been in my little house for almost 10 months now and I have nothing but praise for the whole Belvoir team…!! Thank you so much for being so amazing. Sarah x
Sarah What a really lovely Review on all of the Belvoir Team and Gary Edgar, one of our fantastic contractors. We will pass this to him. The Team and Landlord have worked so hard to ensure that your home is safe and secure. Have a lovely summer. Belvoir Telford
5/5
5 star treatment from Belvoir when renting our new home. Friendly team welcomed us into their office and made the whole process painless - even down to their welcome 'goody box'. More than that, when a minor issue was discovered as we were moving in, it was sorted the same day. Well done Belvoir.
Hello Tim Thank you both for your very kind words, the Team will be thrilled. We are so pleased that you have a lovely bungalow and a garden to enjoy. Enjoy the weekend and lets hope...... "Its coming home?"
5/5
It was a fantastic working experience with Charlotte and the team.They had a very good understanding of my objective and worked closely with me to accomplish it. Excellent service!
Babita Thank you very much for your kind words and that Charlotte in particular had gone above and beyond. Thank you again. BELVOIR Telford
5/5
Absolutely fantastic; i have had the pleasure of being a customer of Belvoir for almost 7 years, the service under Simon and the team just gets better and better.
Steve Thank you so very much for your kind words on our brilliant BELVOIR Telford team. We try so hard to look after tenants and landlords to ensure people have lovely safe homes. Thank you both again BELVOIR Telford
5/5
Belvoir have been an amazing support to us over the past two years and we look forward to many years to come. Thank you to Traci and team belvoir
Hi Brian 👏 Thank you so very much for your kind words and comments on the BELVOIR Team. ✅ It’s so brilliant when people say thank you.
5/5
Very friendly, helpful and caring agents, I can't give enough stars. Francis Murphy.
Many thanks Francis for your lovely comments about the BELVOIR Team and your 5 Star Review. BELVOIR Telford
5/5
Contacted out of hours on a Sunday, Simon (managing director) answered and was really helpful. Professional throughout and kept checking in to see if issue had been resolved. Appreciated his support.
Good afternoon Adam Thank you for your great 5* REVIEW and we are pleased that the boiler issue is being resolved. Always great to speak to our young families. Regards to you all BELVOIR Telford
5/5
"Belvoir have been letting my..."
Belvoir have been letting my first property for around 18 months. From the initial meeting with Simon, it was clear this is a company that know what they are doing, and care about their customers. As a new landlord Simon and the team have always been happy to give advice, and I have had no problems, The fact I now have three properties, all let through Belvoir should in itself speak of my belief in and satisfaction with all they do. Although Simon is at the helm, it is very much a team effort and I am grateful to all.
5/5
Fantastic experience with Belvoir. The team was professional, friendly, and made the moving process effortless. Any questions were answered quickly, and the property was immaculate upon move-in. Any issues mentioned was rectified ASAP. Highly recommended!
1/5
Dreadful company! Took over a month to vet myself and my partner, which was not done correctly so I basically had to do their work for them. Followed by things not working in the property, random people tuning up to carry out work that wasn't planned. They managed to lose important personal details to which they tried to blame our landlord. Was told if I had any problems that I needed to contacted the office, only to then be told I needed to contact the landlord. Total lack of communication and professionalism. I would never advise anyone to use this estate agent. Aviod at all cost!!!NegativeResponsiveness, Quality
We are very sorry that you felt our service was not up to standard. However checking referencing is carried out by our external referencing company who like us all, have been impacted by COVID 19. I would be happy to chat at any time and hope that your management by the Landlord is going well.
5/5
Excellent, First class service in every respect, friendly and professional, who will go the extra mile on your behalf. My Thanks to everyone involved. I Cannot recommend Belvior enough: They must be your first point of call for any property in the area.
Kevin The Belvoir Telford Team are thrilled with the Review you have sent through, thank you again for your kind words.
4/5
The Belvoir team provided us an excellent, freindly and very efficient service. Jennie was very hlepful in arranging viewings and the members of the team are very responsive as well as knowledgable. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Hi Judith - What a lovely Review you have given Belvoir Telford and especially Jenny who is renowned for her care and attention. Thank you again and we hope that you stay safe and well and with us for many years.
5/5
I would highly recommend Simon and his team. He is always striving to improve the agency and find ways of helping Vendors achieve the highest net price for their biggest tax free asset as well as helping Landlords maximise their investment.
Great Review Stephen and as always you too really care.
5/5
Really good agency, worth recommending. Special thanks to Charlotte who helped us through the process and kept us updated the hole time.
Thank you so very much for your 5* Review and in particular for Charlotte. The full Team aim to deliver outstanding service and work tirelessly to exceed exceptions. Thank you again for taking the time to comment.
5/5
As a tenant who had problems with my cooker I got in touch with the team but as it was a Saturday afternoon I wasn't expecting help until Monday. They had someone out within a few hours and it was fixed straight away. Highly recommend. They have been amazing for me.
Rebecca We are so pleased that our great contractor reacted so quickly after our OOH contact. Thank you very much indeed for commenting and your 5* Review. Many thanks Belvoir Telford
5/5
The team at Belvoir are absolutely amazing. I have used them for rental and for the recent purchase of my property. From start to finish very professional and helpful. Highly recommended.
Hello Andrew What a lovely 5⭐️ Review for our fastastic Belvoir Telford team. It has been a real pleasure supporting you with your Landlord and we hope that you are very happy in your new home. Happy New Year from all the BELVOIR Team
5/5
Sharon in particular is a wonderful lady. So helpful, warm and really understanding and is definitely an asset to Belvoir.
Thank you for your kind comments. BELVOIR Telford
5/5
Jack Cotton at Belvoir Telford couldn't have been more helpful in assisting me in finding my new home. Always there to support with information and trying to be flexible with when I could view properties. I can't recommend Belvoir and Jack enough. Great team. Thank you for helping me find my new home ☺️
Hello Helen Thank you very much for your kind words about Jack and how he has supported you, our whole Team always try to go above and beyond. We hope you are happy in your new home, please do recommend us to colleagues and friends. Belvoir TELFORD
1/5
I had paid holding fee's etc on a property which we were led to believe was as good as ours as almost everything was signed. However, the landlord pulled the plug, giving it to someone else instead. We were told that we would be put on first reserve for anything we liked should something come available. However, when I did see a place and simply enquired about its availability - the listing was removed from the website and I heard nothing back, not even a simple email. May not have been to blame for the landlord's actions (I'm sure they'll allow him to rent through them again anyway), but the way the already terrible situation was handled was appalling and would not recommend going through these at all unless you want a tonne of unnecessary stress. Massive time-wasters and terrible customer service.NegativeResponsiveness, Quality, Professionalism
This Landlord withdrew the property after getting a friend to go into his property. We had no knowledge of this and of course your FULL holding deposit was returned to you. I am sorry the Landlord let us and you down, so why are we punished with a 0 rating? Please do contact us to discuss.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Belvoir, Telford won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.