Every review we hold for the Telford office, from every platform, shown as written. First names only.
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5/5
GoogleBelvoir Telford have been a pleasure to deal with and they "know their stuff".
New to Telford and to the Buy to Let market, I was looking for a reputable trustworthy Agent.
The Belvoir team gave me sound advice on what to buy and where. With over 30 years experience in the Telford property market Nick Evans guided me throughout the purchasing process and Managing Director Simon Bell went the extra mile to ensure my property was let as quickly as possible, with a professional couple moving in within 8 weeks of completion. (This would have been 3 weeks had the first couple not had to change their plans).
With Traci Tipton in charge of Lettings I feel confirdent that Belvoir will successfully manage my tenants over the coming years. Nothing is too much trouble.Their maintenance team are also worth mentioning. Headed by Maggie Stanworth, I know my tenants are receiving a service equal in quality to the service I receive and that's the nub of the matter...happy tenants make happy landlords.
I pay for their top level of service and that's what I receive. No hassle and peace of mind....I even have their "Rent Guarantee". I dont live near Telford and thats what I need. In fact, my confidence in Simon's team is such that I am now looking for my second property, which I will entrust to Belvoir. For me it's a no brainer.
Rachel Β· 2 January 2018
Agent replied Β· 31 December 2024
Hi Rachel
What a brilliant Landlord you and and thank you taking the time to leave your Review on the Belvoir Telford Team.
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5/5
GoogleHighly recommended! Jessica was absolutely outstanding, she was so helpful and informative, going the extra mile to help us in our search for a new home. So professional and courteous, thank you for everything Jessica, you really are a massive credit to Belvoir.
Lea Β· 5 February 2024
Agent replied Β· 31 December 2024
Hello lea
Thank you very much indeed for your 5* Review and in particular on the excellence of Jessica (Sales Director) and her team.
We are thrilled that you are settle and happy in your new home.
Belvoir Telford
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5/5
GoogleFor over 12 and a half years in total both as a Married Couple and now as a Widow , I have had Exceptional Service from Belvoir .
Easily contactable when needed , either within or outside of β Office Hours β
Very Professional , yet still giving a Personal touch.
For me ? Itβs a Full 5*****
Thank You to the whole team π
Kaz Β· 30 March 2025
Agent replied Β· 30 March 2025
Mrs Howell
Thank you so very much for your kind words and a lovely 5* Review.
Our Team care deeply for tenants, contractors and our Landlords, it is difficult at times to deliver what we would like to, but with support we do.
Thank you again for your kind comments.
BELVOIR Telford
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5/5
GoogleAbsolutely fantastic company and the staff that work there are amazing. We are so impressed and they were very quick and efficient. Thank you for all your help - especially Jessica, Charlotte and Jack!
Alex Β· 4 July 2024
Agent replied Β· 31 December 2024
Good morning Alex
What a lovely 5* REVIEW for our brilliant sales Team lead by Jess.
They go above and beyond for every customer and thank you for your glowing comments.
We hope you are enjoying your new home.
BELVOIR Telford
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5/5
GoogleSimon, Nick and the team provide exceptional service from both a lettings and sales perspective. They not only have the highest standards I have come across in the local market but also offer a great personal touch making you feel that nothing is to much trouble. I would highly recommend them having been a landlord using their letting service for a number of years and also as they sold our property in a very short timescale.
Joanna Β· 2 January 2018
Agent replied Β· 31 December 2024
Hi Jo
Brilliant Review and thank you once again.
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5/5
GoogleLetting our home out for the first time was a very daunting process but the team at Belvoir Telford were very friendly and put us at ease. Everything was done in a very professional manner and we were kept up to date with things on a very regular basis. We can rest assured that our house is being well kept with the regular routine inspections. We would highly recommend this friendly team that know their stuff!
Stephanie Β· 2 January 2018
Agent replied Β· 31 December 2024
Hi Rob
The partnership with a Landlord and our Team is so vital to keep your Tenants safe and well.
Thank you very much indeed for writing a Review on all of the Belvoir Telford Team.
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5/5
GoogleThank you Simon and team. As Landlords, we were not happy with the service being provided by our current letting agent. We were a bit hesitant about the move but all went smoothly and very quickly. Simon contacted and met with our tenants to guide them through the move and to ensure they were happy. Thanks again - so far very pleased we made the move to Belvoir. Mrs B
Basher Β· 2 January 2020
Agent replied Β· 31 December 2024
Mrs B
You are a star and thank you for caring about the Belvoir Telford Team and sending a great Review.
A very proud Team, thank you.
Belvoir Telford
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5/5
GoogleHelen was really positive and supportive through the whole process, excellent service, thank you
Tom Β· 27 February 2025
Agent replied Β· 22 February 2025
Tom
Many thanks for your lovely 5* Review and in particular Helen, who you singled out for a big thank you.
BELVOIR Telford
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5/5
GoogleExcellent. We sold and bought our properties through Belvoir . Nothing was to much trouble kept us informed all the way through the proceedings. Would highly recommend. Thank you Jessica, Charlotte and Jack.
Janet Β· 5 May 2024
Agent replied Β· 31 December 2024
Good evening Janet
Many thanks for your 5* Review and lovely comments, the whole business is working hard for our customers and it is always lovely to receive positive comments for all.
Thank you again.
BELVOIR Telford
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5/5
GoogleBuying a new home is a really stressful time, but what can help is a very helpful and knowledgeable selling agent Belvoir are exactly that, they go that extra mile
A special thanks to Charlotte, Jessica and Jack
Lester Β· 1 January 2024
Agent replied Β· 31 December 2024
Hello Lester
Many thanks for your very kind words and 5* REVIEW for the sales team at Belvoir Telford, they all work so hard and it is very much appreciated by all when people give great feedback.
Belvoir Telford
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5/5
GoogleThank you Jessica, Charlotte, Jack and all the team at Belvoir Telford for helping sell my first home. You were always on hand to help me and made the process as stress-free as possible!
Laura Β· 1 January 2024
Agent replied Β· 31 December 2024
Hello Laura
Selling a home is at times stressful and your comments have outlined how well our Sales Team supported you every inch of the way.
We would like to thank you for your lovely comments and do tell all of your family and friends about your Belvoir experience.
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5/5
GoogleThe letting team here have been wonderful. Very positive experience from renting with this team, they've made everything as super easy and smooth as it could possibly be. They're very responsive to any queries I've had and are always very helpful.
Definitely would recommend :)
Jordyn Β· 16 July 2025
Agent replied Β· 12 October 2025
Hello Jordyn
Thank you very much indeed for your lovely 5* review.
The Team are thrilled, thank you.
BELVOIR Telford
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5/5
GoogleAbsolutely fantastic team at belvoir Telford the girls in the office are always happy to help with any enquires. And Simon was brilliant for the past 4 years finding me the perfect properties to rent for me and my little boy. I will definitely be using belvoir Telford again in the future if I need to rent or buy.
Thank you belvoir Telford
Abigail Β· 10 February 2020
Agent replied Β· 8 February 2025
Abigail
Thank you very much indeed for sending your Review the Belvoir Telford Team are really thrilled.
We loved looking after you and your little boy. Have a great time in your new home.
Kind regards
Belvoir Telford
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5/5
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Truly Exceptional Landlords
I canβt thank my landlords enough for the incredible support and understanding theyβve shown me over the past several months. During a very difficult time when I was unexpectedly out of work, they went above and beyond anything I could have expected.
Rather than adding pressure, they showed compassion, patience, and genuine care for my situation, something thatβs rare and deeply appreciated. Their willingness to work with me and their constant communication made a stressful time much more manageable.
They are not just professional but kind-hearted people who truly care about their tenantsβ wellbeing. I feel incredibly lucky to have had them as landlords, and I wholeheartedly recommend them to anyone looking for not just a place to live, but a place where youβll be treated with dignity and respect.
Thank you again for everything
Molly Mae Owen & Sally Davies
Sally Β· 29 May 2025
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5/5
GoogleI have nothing but praise for the Belvoir Telford team. Weβve used them to manage our properties for about ten years and have always found them very supportive and professional in all their dealings. I particularly like the fact that they deal with issues raised by landlords and tenants at lightning speed, and that they offer practical solutions to any problems. The Telford team have, time and again, demonstrated the ability to swiftly engage various trades to deal with any urgent repairs or maintenance issues, something that most individuals struggle with these days. However, the thing that impresses me most, is that itβs obvious that the whole team at Telford share the same ethos in providing the best possible service to both landlords and tenants. Iβd have no hesitation in recommending them to either potential landlords or to friends or family wishing to rent property in the Telford area.
Mike Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi Li
Well thank you firstly for being a brilliant Landlord and secondly for your 5* Review.
The whole Belvoir Telford Team are ecstatic.
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5/5
GoogleI was delighted to meet Simon, Charlotte, Jack and everyone at Belvoir Telford, who are sponsoring me to go on a volunteering expedition to Kenya in 2024. They were all really nice and very welcoming.
Kenya 2024 will be a 4-week expedition to volunteer on community development work, environmental projects and wildlife conservation. The core objectives are to undertake projects to raise educational standards, improve living standards and assist with ongoing wildlife conservation programs to preserve biodiversity and protect vulnerable habitats.
I am really grateful to Belvoir Telford for helping me towards this incredible challenge and for giving me the opportunity to represent their business. It was great to meet everyone and to be made to feel part of the Belvoir family. Thank you Belvoir Telford!
James Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi James
It was great to meet you last week and we are thrilled to be sponsoring you to go to KENYA 2024.
This part of your training will help you to fully understand the business we support and the interaction of our business within Shropshire.
We look forward to supporting the College and yourself during the next 18 months.
Belvoir Telford
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2/5
GoogleOverall a pretty disappointing sale experience. We were promised a lot more than we actually received during the process. As soon as we received an offer, it felt like they were only working to benefit the buyer not us as sellers and we were completely lost in the process. A real shame as the reason we chose Belvoir in the first place was because they appeared to offer a personable service and promised they would get over asking price by taking multiple offers and negotiating with those potential buyers to get more money but upon receiving one offer we were encouraged to accept. Slow to call back (if they even did call back) and only gave updates when we called. No call on completion day, just an email asking to leave a review. So I wouldnβt recommend using Belvoir. Only good thing about them is how fast the house went under offer but that was likely due to the market at the time.
ZoΓ« Β· 1 January 2024
Agent replied Β· 31 December 2024
Hello Zoe
I am really sorry that you say you are unhappy with our service. Could I offer for you to visit the office and meet with the Managing Director, so we can look at how we can improve our communications.
Please do contact Jess who will arrange a suitable meeting date?
Many thanks
Simon Bell
Managing Director
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5/5
GoogleI continue to have an amazing experience with the whole team at Belvoir in Telford. The customer service, attention to detail, care and attention to both landlord and tenant is outstanding. I never have to worry about a thing, they handle everything so professionally with amazing communication and with complete honesty. They go above and beyond to help. I am so lucky they exist as customer care at this level is really hard to find these days but the people in Belvoir Telford surpass any expectations, I can only say don't go elsewhere if you are a tenant or landlord. I am from a business/finance customer service and training/development/HR background originally and I would be proud to have had any of these staff working with my customers, to be on the receiving end of such a considerate and thoughtful team of people as their customer, I can honestly say I feel the luckiest landlord around. No horrific surprises, work for landlord and tenant equally and fairly and will discuss and offer solutions to any enquiries I have ever had. They are real people with real personalities and can act with intelligence and common sense in all areas of their business, what a refreshing change to have people who can communicate, problem solve and get things sorted with ease. I would be lost without them. Thank you Belvoir team.
Rebecca Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi Becky
Thank you for your fantastic 5* REVIEW and your detailed summary of the Team and their fantastic delivery.
As you say we care deeply for our Tenants and their Landlords and work really hard to support all.
The Team are so thrilled to have received your comments and thank you again.
Belvoir Telford
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5/5
GoogleHaving been recommended to use Belvoir from a family member I used to them to sell my property. The sales team, Charlotte especially has been amazing, in contact with me whenever needed and when the time got towards the end really pushed hard to finalise the deal. I cannot thank her enough for not just pushing the sale through but also the empathy and constant updates she provided on where we were with it all. Great team and an amazing lady!! Well worth every penny and more!! Xx
Niki Β· 1 January 2024
Agent replied Β· 31 December 2024
Niki
Well you have said it all in your fantastic 5* Review for the Belvoir Sales Team. I know that you have rightly singled out Charlotte for her fantastic service and communications and with her is a full team ready to support our customers.
We hope that all is well and we look forward to hearing from you in the future.
Belvoir Telford
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2/5
GoogleTurned up to value our home and then had to chase them. Chased twice with only one response stating the valuation person had gone on holiday and would respond on their return the following week. Never heard back on the day the following the week either!
Poor communication at a stage where you would think they would be at their best, not sure what it would have been like down the line!
John Β· 4 June 2024
Agent replied Β· 31 December 2024
Good morning John
I am sorry that we did not meet your expectations. I know that Jess has contacted you and I hope that we can rebuild your trust again.
Kind regard
BELVOIR Telford
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5/5
GoogleRecently rented a property from Belvoir and there service has been amazing. Fast responses and everything dealt with in a timely manner. The best estate agents in telford. Thanks
Jason Β· 19 November 2025
Agent replied Β· 19 November 2025
Good afternoon Jason
Thank you for your comments on the BELVOIR Telford team and their great service.
The Team work hard to ensure our customers have a great experience.
BELVOIR Telford
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5/5
GoogleAbsolutely brilliant service from Charlotte and the team, they went above and beyond when I purchased through them. I can thoroughly recommend them
Carol Β· 5 May 2024
Agent replied Β· 31 December 2024
Good afternoon Carol
Thank you very much indeed for your great 5* REVIEW and the special mention for Charlotte.
All of the Belvoir Telford work really hard to try to deliver exceptional service, so thank you again.
Belvoir Telford
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5/5
GoogleBelvoir Telford estate agents provided an exceptional service. The team was professional, courteous, and went above and beyond to ensure that my needs were met. They were always available to answer my questions and kept me informed throughout the entire process. I was impressed with their attention to detail and their ability to make the whole experience smooth and stress-free. I would highly recommend Belvoir estate agents to anyone looking for a reliable and efficient estate agent.
Tudor Β· 1 January 2024
Agent replied Β· 31 December 2024
Dear Tudor
Thank you so very much indeed for your kind words and 5* REVIEW.
The whole team at Belvoir TELFORD always work so hard to provide a fantastic service and thank you for your kind words.
May we wish you and your a very Merry Christmas and a Happy New Year. We look forward to working with you into 2024 and beyond.
Belvoir TELFORD
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5/5
allAgentsAngela's knowledge and
Angela's knowledge and helpfulness throughout the whole process was simply outstanding.
From the moment I first spoke to Angela on the phone I felt at ease and her wonderful personality made what is usually a stressful experience a pleasure.
Angela took the time to explain things in detail and nothing was too much trouble .
I simply can not stress enough what a huge asset Angela is to Belvoir.
Well done to the whole team at Telford and thank you for getting me through the process quickly and efficiently.
Rachel Β· 25 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.