Belvoir Telford reviews

★★★★★ 5/5

Google

We used Belvoir to sell our family home of 64 years and we most definitely made the choice! The sales team were second to none and nothing was too much trouble. We had a lovely brochure with stunning photos which really enhanced the interest in the property. There were two offers on the first day and the house sold within first 6 days! Then the follow up service was wonderful. The communication between us and the team was constant and prompt. This certainly took some of the worry and pressure away. I have used other companies in the past but none in Telford have come even near to this company for exemplary service. On the day the sale went through we had a bit of an issue but even though contracts had been exchanged, Belvoir sorted this issue out within a few hours! Thank you Jessica and Charlotte and the whole team for fantastic support and service.

Gailmck1 · 1 January 2024

★★★★★ 5/5

Google

Excellent Company... They sold my property with no hassle at all... All the staff are amazing and so polite. They advised me on a number of occasions and i was so grateful to them for their help & assistance. I would 100% recommend Belvoir and will definitely use them again if i move house in the near future... Many Thanks Belvoir - You were AWESOME.

Joanne · 29 September 2024

★★★★★ 5/5

Google

Charlotte carried out with viewing with us and we felt so comfortable, we were able to chat openly and bounce a few ideas around, she was loaded with all the information about the property, thank you Charlotte.

Phil · 26 August 2025

★★★★★ 5/5

Google

Update * After a response to my initial review from the MD i returned to Belvoir this week. While the MD was not present what a breath of fresh air. A huge difference from when i first visited , greeted by smiling and helpful faces who couldn't have done more to make us comfortable. Once i explained who i was, i received multiple apologies for the welcoming i had previously received. My partner and mother were invited to sit down. Helen attended to us and was absolutely wonderful and managed to arrange a viewing immediately for us. We then asked to speak to someone about buying our first home, and Jess attended to us and once again apologised for the previous visit. We went through all we were looking for and were happy to note we managed to book a viewing for the same day. Overall, Belvoir was a completely different company on retur, and if it continues like thi, we are happy to do business with them.Thank you for adjusting and taking criticism on board. I have adjusted my star rating to reflect today's visit. Genuinely so disappointed. After seeing multiple great rentals by Belvoir online and living in another county , I chose to stop in at the office during my recent trip so that I could have a chat about my situation and about what I was looking for in a rental and then potentially discuss a purchase of a home too. Safe to say it didn't get that far. On arrival to the offices I walked in and not one single person stood up to greet me , and I had to call out like a total idiot into the office "is there anyone who can help me ?" I did not recieved a greeting just a "with what" from the lady at the nearest table. The conversation continued and frankly there was no customer service involved i was not invited to sit down or explain my situation just simply told go online and join rightmove (already done.) . Without moaning to much more if just like to say if you think this is how you greet clients and treat them when they come in to your office im positive alot of them will simply turn around and walk away as I did. You had so many great listing's and a potential client made her mind up in the first 5 minutes of an interaction with your unhelpful staff that she wouldn't be doing any business with your company. I do hope it improves because you had the best listing's by far and I'm beyond disappointed I never got to organise to view them. If you don't want to see your clients in person Donot have offices.

Chonelle · 10 October 2025

★★★★★ 5/5

Google

We would like to say what a pleasure its been selling our family home through Belvoir. The service we received was impeccable. Jessica, Charlotte and Jack were amazing, knowledgeable, and dealt with the process from start to finish with such professionalism. They were only a phone call away, and nothing was ever to much trouble. If you're looking to sell your home, Belvoir has to be number one, and they go the extra mile and more. .

Craig · 1 January 2024

★★★★★ 5/5

Google

We can’t be more thankful for the amazing team at Belvoir! Charlotte was absolutely incredible through a very frustrating process in purchasing our home. Over the last 5 months we’ve been met with humour, understanding and unwavering kindness. We are so happy it worked out in the end despite many occasions thinking it wouldn’t. Thank you so so much to all the team. We are so thankful to you all. 😄 5* service, we’d recommend to anybody!

Hannah · 1 January 2024

★★★★★ 5/5

Google

Traci at Belvoirs is amazing, she has been very helpful and knowledgeable regarding the new Renters Rights Act, which I'm sure I wouldn't have been able to navigate without her. Nothing is too much trouble. Thank you, Traci.

Suzanne · 10 May 2026

★★★★★ 5/5

Google

Helen has been amazing leading up to, during and after our move into our first home together, thank you for making such a big thing such an easy transition we have settled into our house perfectly thanks to the support of Helen and Belvoir and couldn't recommend them enough

Stacy · 10 February 2026

★★★★★ 5/5

Google

Recently moved into my first house, Helen at Belvoir assisted me with the whole process. I never knew it would be such a smooth process, big thank you to Helen and everyone else at belvoir!

Kyle · 3 July 2025

★★★★★ 5/5

Google

We completed our sale today and would like to thank everyone at Belvoir who has rented out our property over the last few years and now sold the property. Everyone has always been very helpful & efficient. Thanks to Charlotte who has gone out of her way to keep us informed regarding the sale of the property. Happy New Year to you all. Kind regards. Dave & Maureen

Maureen · 1 January 2024

★★★★★ 5/5

Google

A positive experience with Belvoir. I haven’t rented a property in a long time and my goodness the market has changed and I’m afraid to say a couple of agencies were less than helpful!!, but Stephen was excellent throughout the whole process, returning calls and emails promptly. I couldn’t have asked for more. A massive “Thank You”

Ruth · 24 July 2024

★★★★★ 5/5

Google

Big thank you to Ruth and Sharon for helping to co-ordinate work on a leaking service water pipe to the property and navigate the necessary responsibilities as agents drawing on their many years of experience. Much appreciated!

Robert · 2 May 2025

★★★★★ 5/5

Google

A positive experience with Belvoir. I haven’t rented a property in a long time and my goodness the market has changed and I’m afraid to say a couple of agencies were less than helpful!!, but Stephen was excellent throughout the whole process, returning calls and emails promptly. I couldn’t have asked for more. A massive “Thank You”

Ruth · 13 July 2024

★★★★★ 5/5

Google

I Just want to say a big thank you to Charlotte for her support and help through the process of buying and moving house. Always so helpful and kind. I would also like to thank Mandy for doing a great job of showing us round the house we now own. Excellent experience with Belvoir would highly recommend. It was a lovely surprise to receive a bottle of bubbly and a card today when I went to pick up the keys to our new home. Thank you Jo and Gary.

Gary · 1 January 2023

★★★★★ 5/5

Google

Belvoir has been absolutely first class in every dealings I’ve had with them. I changed from another letting agency on advice from a mate while we both lived in Germany about 3 and half years ago. The difference has been astronomical. Their inspections are detailed, their care for both my house and importantly my tenants has been above and beyond what I expect, their offer of services across a range of housing issues I’ve had has been phenomenal (nothing a problem to them) and above all I value most their honesty. If you haven’t swapped to Belvoir then do so now, they are a night and day comparison to anyone else I’ve experienced. Simon and his team Sharon, Sue, Tracy, Ruth, Maggie, Sally and Angela are just really good decent first class people. Can’t recommend highly enough.

David · 1 January 2023

★★★★★ 5/5

Google

Great service from all members off staff! I've viewed many houses with different estate agents and Belvoir were the best. The staff were always happy to help me with any of my queries. My house purchase took only 3 months from initial viewing to getting the keys. Thanks to Charlotte for helping me through the whole process!

Aaliyah · 4 July 2024

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Landlords I can’t thank my landlords enough for the incredible support and understanding they’ve shown me over the past several months. During a very difficult time when I was unexpectedly out of work, they went above and beyond anything I could have expected. Rather than adding pressure, they showed compassion, patience, and genuine care for my situation, something that’s rare and deeply appreciated. Their willingness to work with me and their constant communication made a stressful time much more manageable. They are not just professional but kind-hearted people who truly care about their tenants’ wellbeing. I feel incredibly lucky to have had them as landlords, and I wholeheartedly recommend them to anyone looking for not just a place to live, but a place where you’ll be treated with dignity and respect. Thank you again for everything Molly Mae Owen & Sally Davies

Sally · 29 May 2025

★★★★★ 5/5

Google

My first time as a landlord could not have gone smoother. Simon and the team have led me through the process expertly, and I can't thank them enough. Here's to a long and successful relationship!

Dean · 23 April 2025

★★★★★ 5/5

Google

I was so lucky to find Jessica and the team at Belvoir Telford. She has been so helpful and informative throughout the whole process of selling a property remotely. I can’t recommend anyone more.

Sarah · 10 March 2026

★★★★★ 2/5

Google

Really disappointed with how we were treated. We viewed a property a few months ago, after filling the about us form in. Bear in mind, I stated the number of pets we had and also that my partner had some adverse credit. We were told though at the viewing that Belvoir hadnt noticed on the form that we had 2 pets and my partner had some adverse credit!? Surely the point of filling the form in is to avoid wasting everyones time? The viewing went ahead all fine and and as wished to go ahead with the property. The next day we had a text message saying sorry they only accept one dog. Fine, but why let us view it knowing we had 2. Our circumstances have now changed and we now only have the one pet. I noticed the property was still on Rightmove and sent an email showing interest. Nearly a week later and I’ve heard nothing back. Not even an email to say thanks for your interest. Disappointed in your customer service and lack of care. In all honesty even at the viewing we felt like we weren’t welcome. As soon as i mentioned pets and adverse credit, I felt like we were just rushed out the door. Very unfair in my opinion. Please take the time to read the about you form in future to avoid wasting your customers time!

KatM · 21 May 2025

★★★★★ 5/5

Google

Have to say this is probably the best agent you can get here! Everyone is help and genuinely care about you! Special Thanks to Helen for getting us our first home in UK!

Oht · 8 May 2025

★★★★★ 5/5

Google

Helen Marvin epitomised what it means to render qualitative customer service as she supported our house move in process effectively and efficiently. Belvoir stands out as a great property lettings agency and this is largely attributable to the human element and professional standards delivered through the likes of Helen and other kind colleagues we have encountered. Thank you very much.

Otega · 9 December 2025

★★★★★ 5/5

Google

Helen was an absolute star and helped me throughout the entire process. She was thorough, she always got back to me very quickly (no matter how silly the question!) and she was also very kind. 10/10

Amy · 10 February 2026

★★★★★ 5/5

Google

As a tenant renting through Belvoir, I can genuinely say my experience has been outstanding. Although I rarely needed to get in touch, whenever I did, someone was always available and helpful on the other end of the phone. The entire Belvoir team has been fantastic, professional, responsive, and supportive throughout my tenancy. It’s worth noting that when renting through a letting agency where the property is owned by a private landlord, challenges can arise, particularly when it comes to repairs that fall outside basic health and safety requirements. In my case, the landlord was sometimes difficult when it came to approving necessary maintenance. That said, Belvoir consistently advocated on my behalf when it was reasonable to do so, and I always felt they had my best interests in mind. A big thank you to everyone at Belvoir for being trustworthy, reliable, and true to their word. I truly appreciate the excellent service

Michael · 24 April 2025