Trusted Agent profile · Telford
Verified
★★★★★
220 reviews across 2 platforms
Suite 2.12 Grosvenor House, Telford, TF2 9TW
Part of Belvoir, see every office.
Belvoir's office in Telford, at Suite 2.12 Grosvenor House, is rated 4.7 out of 5 across 220 reviews on two platforms, including 204 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
GoogleVery pleased with the level of service received, Charlotte and the other members of the team were very helpful and there were many times it was needed…. Highly recommend Belvoir.
Alan Many thanks for your very kind words and 5* REVIEW. Charlotte and the whole Team work so hard to support all of our Customers and its so rewarding when people take the time to say thank you. Kind regards Belvoir Telford
5/5
GoogleThanks for the help today from your Gas Engineer to sort out an issue with Boiler not starting. I was able to attend, but good to know I could leave you to sort out so Tenant not left without hot water or heating.
Adrian Many thanks for your great 5* Review. The Team and our selected contractors are always looking at how to deliver great service and the swift interaction with the Landlord is vital. Thank you again for your kind words. BELVOIR Telford
5/5
GoogleThe team simply could not have supported us enough during quite a stressful purchase. Kathryn especially went above and beyond to ensure we had up to date information, chasing the seller at every possible opportunity. Responses to any queries were quick and to the point. All staff were polite and professional. Fully recommend Belvoir! Telford
Laura Thanks you for your fabulous Review and Kathryn was absolutely thrilled to receive this. Belvoir Telford
5/5
GoogleBelvoir have managed property for me for many years and I've always found them friendly, efficient and helpful. I would happily recommend them to anyone looking to rent out property without the hassle of doing it yourself.
Mark Thank you so very much for your top Review and especially mentioning our brilliant Team at Belvoir Telford. It is so lovely when after so many tough days, weeks and months in the past 2 years that we get a fabulous Review from another great Landlord. Thank you from Belvoir Telford
5/5
GoogleTop class estate agents, good communication and guidance through sale process, provide all support and reassurance
Good afternoon Peteris Thank you for your lovely 5* REVIEW. The Team so appreciate positive recognition. Thank you again BELVOIR Telford
4/5
allAgentsVery professional and
The Belvoir team provided us an excellent, freindly and very efficient service. Jennie was very hlepful in arranging viewings and the members of the team are very responsive as well as knowledgable. Highly recommended.
4/5
allAgents"Very professional and..."
The Belvoir team provided us an excellent, freindly and very efficient service. Jennie was very hlepful in arranging viewings and the members of the team are very responsive as well as knowledgable. Highly recommended.
5/5
GoogleI have used Belvoir now for many, many ( HAPPY ) years and long may their excellent service as my Letting Agents continue. The entire staff and management clearly operate as a dedicated, efficient team where their aim is to please the customer AND in my opinion they certainly achieve that goal. Well done Belvoir!!!
Hi John Although the years flash past your dedication and support as one of our longest standing Landlords is very much appreciated. The Team work so hard to help and support your Tenants and thank you both again.
5/5
allAgents"Simon is always friendly and..."
Simon is always friendly and inviting. When you walk into the Belvoir Telford office, you feel valued and reassured insofar as Belvoir will find the best deal, best tennant and that they will look after your property.
5/5
GoogleExcellent letting agents! Belvoir are professional, reliable, trustworthy and thorough ..... but what I love is that they always manage to stay relaxed and friendly too. They have always provided me with excellent service and advice - they’ve found me some great tenants and I would highly recommend them to all.
Hi Jane It is just brilliant that your kind comments and 5* review ring as true today with the service we give you as your comments over 2 years ago. Thank you Jane and it is a great pleasure working with you. Belvoir Telford
4/5
GoogleI would also like to take this opportunity to thank the Belvoir team for all their help and support during the last month, its a new process for myself and of course involves its challenges and a new learning process, however, with the odd bump and hiccup things have moved along very well.
Hey Simon A lovely Review and thank you very much for your comments.
5/5
GoogleI have never had a problem with belvoir lettings , everytime have contacted them about jobs that need doing or issues with rent I have always had a fast helpful response and jobs done :) I would definitely reccomend this lettin agency (who I have been with over 2 years )
Hi Belinda Such a lovely Review on the full Belvoir Telford Team. We are thrilled.
5/5
GoogleWe had a wonderful property management service from this Company for over 10 years. The whole team during this period were very professional and efficient at all times. Highly recommended.
Caroline and Allan Thank you very much for your fantastic 5* Review and the Team at Belvoir Telford are really thrilled that you have commented. We have loved working with you and look forward to supporting you on your new Buy to Let later this year.
5/5
GoogleHave just re-let my property with Belvoir Telford, very professional company and very helpful staff.
Hello Jayne How kind of you to take your time to send your 5* REVIEW from our brilliant Team at Belvoir Telford. The re-let was matched by the time and investment that you both put into your lovely property. Belvoir Telford
1/5
allAgents"I think these reviews are..."
I think these reviews are based on branch location and of course you're either a Tennant, Landlord, prospectus Tennant or prospectus Landlord, so everyone's going to have different opinions. Speaking as a prospectus Tennant (looking around for a property). Let me just say, it would have been a LOT quicker if I was given the Landlord's number than just to let this agency try and contact them. They got in touch saying the landlord could do 6.30pm which my partner and I had already told them I am working during that time, so they then had to ring the landlord back. I had to ring the agency back a few days later when I didn't hear anything from them. The agency said they hadn't heard anything back from the landlord and asked if I wanted them to phone again, I did, so they phoned, and they got a response from the landlord.... Perseverance guys. Initially on first contact, when we asked for car parking information, we got the answer we believe so rather than we'll check for you, it might seem like a little niggle, but you want your agency to be 100% sure. After we had the viewing with the first property's landlord, I requested a viewing for another property and got a rude email where Traci stated something we said to the landlord - of which I didn't say! No apologies when corrected, either. We have a right to ask the landlord questions, which apparently seem to be openly discussed between the landlords and the agency... seems quite disgusting to be honest - as communications from the agency and myself are supposed to be confidential and are intended solely for the use of the individual to whom it is addressed - as stated from their emails. In a nutshell, from my experience with this Telford branch (not speaking for them all), some staff are rude, they will rush you, they make you feel like you're an inconvenience and are slow to contact... not the slowest, I have had slower. But, no property is worth this faff. Maybe you'll have a different experience as a person trying to find a property with a different branch. I really do hope you have a better experience.
5/5
GoogleExcellent service polite, friendly and efficient. Always available and helpful. Great service
Hi Tina Thank you for your 5* REVIEW and the Belvoir Team are always thrilled to receive thanks positive comments. Kind regards Belvoir Telford
5/5
GoogleI cannot fault Belvoir Telford.Their Landlord service is exceptional - They are quick to respond, well organised and work /services undertaken are fairly priced.
Hi Rachel Thank you very much for your great Review on the Belvoir Telford Team. We all really appreciate when Landlords and Tenants spend some time to tell us your stories. Thank you again
5/5
GoogleSo it's a Sunday afternoon and our washer dryer broke we rung the office number spoke to someone straight away who then got someone to get in touch with us with in half an hour. Rented with them before can't fault them!
Hi Thank you Chris, what ever day of the week we try really hard to support our Tenants. Thank you again.
5/5
GoogleGreat team at Belvoir. Very swift in addressing customer's concerns.
Hello Samuel Firstly thank you for your kind words and 5* REVIEW, the Team were really pleased to receive your kind comments. Thank you again for taking the time to comment. Belvoir Telford
5/5
GoogleVery professional, great customer service and helpful
Hi Dara Many thanks for your kind comments and a lovely review. Belvoir Telford
1/5
GoogleTerrible service , terrible people. Wasted money on their pathetic rental policy. I shall buy this dreadful company and sack everyone in telford... you have been warned ... PS. Still reading? Rent from someone else ;-)
Hi Stu Sorry you did not have a good experience but we do not have you on record as a Tenant. Do contact me personally, Simon Bell, to discuss your Review?
5/5
GoogleThank you to the Belvoir Ladies who were super efficient and very helpful in my recent search for a suitable property to rent.PositiveResponsiveness, Professionalism
Hi Nickie Thank you for your comments and this has been passed to all of the brilliant Belvoir Telford Team. Your 5* Review is very mush appreciated.
5/5
GoogleBelvoir Telford are a fantastic group of friendly, helpful and knowledgable people. I would recommend them to anyone looking to let their property. Their fully managed package has taken all the worry out of letting my property.
Hi Seema Being a geographically distanced Landlord is not easy but you are always swift with your e-mails and questions. This really helps the Team to support your Tenants. Thank you again from all of the Team at Belvoir Telford.
5/5
GoogleExtremely friendly, professional and helpful lettings agency. They offered relevant options to us in our house search and were very supportive through the whole process. I'd definitely be looking to use Belvoir Telford again in future.
Hi Amy Thank you for taking the time to Review our Belvoir Telford team and it is very much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Belvoir, Telford won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.
