Every review we hold for the Telford office, from every platform, shown as written. First names only.
β
β
β
β
β
4/5
GoogleUpdate - regarding the issues below, i would like to thank Belvoir for their assistance to date and although we didnβt see eye to eye, every effort was made by Belvoir Telford to rectify the situation and for that I am grateful.
Initial review - Iβm a current tenant and looking to leave, they are rude when trying to contact them and very unhelpful when you need their help with something, very disappointed in their service which is a shame because we love this housePositiveResponsiveness
Steve Β· 1 January 2021
Agent replied Β· 31 December 2024
Good morning Steve.
I will look into your comments as I am certain that you will have had speedy communications. I do know that you have asked if you can have a dog in the property and your new Landlord has declined your request.
The new Landlord has decided that new pet requests will be turned down.
I am sorry that you thinking about moving from your lovely property although we have no record of your confirming this to any of our team or our out of hours call centre.
Please do contact me today to discuss this matter on 07837 561774.
Kind regards
Simon Bell
Managing Director
Belvoir Telford
β
β
β
β
β
5/5
GoogleWonderful staff. Sharon, Traci and Stephen were all so helpful during our application process. Thanks again Belvoir! :)
Liss Β· 1 January 2023
Agent replied Β· 31 December 2024
Liss
What a lovely 5* Review for the Team who work so hard to deliver brilliant and caring service.
Thank you again for taking the time to thank Sharon, Traci and Stephen, the latter who has only recently joined the Team.
Belvoir Telford
β
β
β
β
β
5/5
GoogleAs estate agents go they were absolutely first class.... keeping us updated throughout the various stages of our purchase, they were always available with whatever information we required.
Kudos to Charlotte who made us feel at ease every step of the way through what was a rather difficult purchase....Highly appreciated and would thoroughly recommend.....the bottle of bubbly on completion day was also a nice touchπ
Kenneth Β· 1 January 2023
Agent replied Β· 31 December 2024
Kenneth
Thank you very much indeed for spending time to write your lovely 5* Review and specifically concerning Charlotte and her fantastic sales support π.
The BELVOIR Team spend many hours chatting and researching the market, to ensure we can support our Customers.
Thank you again, it means so much to us all. β
BELVOIR Telford
β
β
β
β
β
5/5
GoogleFirst class estate agents could honestly not rate highly enough!!! Gone above and beyond to help very quick in responding and getting documents sent very professional and all the team i have spoke to at belvoir and so freindly and professional. Just about to let a property for my disabled brother and experienced nothing but issues with other various letting agencys around telford who basically didnt want to help as a disability is involved. Belvoir have honestly surpassed my expectations and will definately be high on my future lettings list and i will be passing this on. Thank you so much belvoir lettings forever grateful.
Kelly Β· 2 January 2020
Agent replied Β· 31 December 2024
Hi Kelly
Loved your Review and thank you very much for sending your comments, the Team are thrilled.
Belvoir Telford
β
β
β
β
β
1/5
GoogleValuation was less than 5 min, if this is the kind of service offered i certainly do not recommend,
Did not offer any sales pitch what they offer until promoted, clearly showed no interest
Hakan Β· 2 January 2019
Agent replied Β· 31 December 2024
Hi Hakan
I have already rung you to find out what you felt that the Sales service we provided did not match your expectations.
β
β
β
β
β
5/5
GoogleAs a landlord, I would like to thank Belvoir Telford for looking after my property through the full management letting. Exceptional service from all the team who keep me regularly informed about maintenance issues, carrying out regular routine visits with reports, etc..
Highly recommended for all landlords and tenants π
Basil Β· 1 January 2024
Agent replied Β· 31 December 2024
Mr Salman
Thank you very much indeed for taking the time to send your 5* REVIEW.
The Belvoir Telford Team is always thrilled to receive comment and thanks for a brilliant job done.
We look forward to guiding you through your investment and supporting you in the future.
Belvoir Telford
β
β
β
β
β
5/5
GoogleI canβt fault the professionalism off the staff at Belvoir. I had an investment property to sell with tenants in situ. Within 48 hours I had an amazing offer. The staff kept me up to date throughout the whole process. Emails and calls were replied to very quickly. Staff all very friendly, knowledgeable and guided me all the way. Their fees were amazing compared to other local estate agents. 100% recommend
Heavenly Β· 1 January 2022
Agent replied Β· 31 December 2024
Well that is a brilliant review and thank you.
The whole Team try to deliver brilliant customer service and it is lovely when they get the praise they deserve straight from the customer.
Belvoir Telford
β
β
β
β
β
5/5
GoogleThe team at Belvoir have been great with my my new rental. Very helpful and friendly. Thank you.
Christopher Β· 17 May 2025
Agent replied Β· 27 May 2025
Afternoon Christopher
Thank you very much indeed for your kind comments and the BELVOIR Telford team are thrilled.
Thank you again Belvoir Telford
β
β
β
β
β
5/5
GoogleWhat a perfect experience we've had with Stephen and Maggie, this is how an agent should be! every step of the way they were nothing but helpful and professional. A credit to the industry and thank you so much for everything you have done.
Mark Β· 5 April 2024
Agent replied Β· 31 December 2024
Hi Mark
Thank you very much indeed for taking the time to send your 5* REVIEW to Maggie and Stephen. They are important Team members and we always appreciate feedback.
We all look forward to supporting you both during your rental with Belvoir.
Kind regards
Belvoir Telford
β
β
β
β
β
5/5
GoogleAbsolutely fantastic.staff are helpful and friendly.helen was a pleasure to deal with
Darren Β· 9 July 2025
Agent replied Β· 12 October 2025
Good evening Darren
Many thanks for your kind comments about our team.
BELVOIR Telford
β
β
β
β
β
5/5
GoogleThey're so professional. I liked their swift responses and the help they offer along the way. Belvoir Estate & Letting Agents deserves more than 5 stars π if there is more β¦
Christian Β· 7 October 2024
Agent replied Β· 31 December 2024
Hello Christian
Thank you so very much for your 5* REVIEW of our Lettings Team, who will be thrilled to read your lively comments.
We hope you are enjoying your new home?
BELVOIR Telford
β
β
β
β
β
5/5
GoogleWhen my family and I decided to emigrate to Australia three years ago, we needed to source the very best agent to manage the letting of our very much loved family home. My wife and I spent weeks doing our due diligence and interviewed many agents and, I must say, Belvoir Telford stuck out like a sore thumb.
Our homework has paid off in spades, as we feel totally relaxed in knowing that such a friendly and professional team are taking care of the letting of our home while we are half way around the world.
Pro's; Professionalism, Efficient Communication, Friendly Staff, Instil Confidence, Trustworthy to a fault.
Con's; None so far.
Jockeylad Β· 2 January 2018
Agent replied Β· 31 December 2024
Brilliant that you sent through such a lovely Review and your have taken a good amount of time to thank the Belvoir Telford Team Thank you again.
β
β
β
β
β
5/5
GoogleWe let our property through Belvoir Telford and cannot speak highly enough of the team led by Simon Bell and his wife Sally and the management service they provide. All of the staff are friendly, proactive and very efficient working together closely as a team. Maintenance issues are communicated to us immediately with the work being carried out quickly, to a high standard and for a competitive price by their tradesmen. Likewise if a tenant gives notice the property is re-advertised the same day which has resulted in there being no vacant periods between tenants. The team also keep us updated on any forthcoming Government policy changes ensuring compliance ahead of the implementation of new legislation.
What makes Belvoir Telford truly outstanding is the lengths to which they will go to ensure the Landlord (and tenant) receive an excellent service. As an example: We had ordered a washing machine (including fitting) from a well known manufacturer. The manufacturer's workmen did not fit the washing machine correctly and it leaked overnight wrecking the laminate flooring in the kitchen and hallway. The Belvoir Team immediately contacted the manufacturer and then arranged for the Belvoir tradesmen to remove the flooring the same day, a heater to be installed to dry the floor underneath and then new flooring to be fitted as soon as it had dried sufficiently. Throughout they kept me fully updated on the situation. When the manufacturer subsequently denied responsibility for the problem and refused to reimburse the significant costs Simon Bell personally took up the case directly with them. He ultimately threatened them with legal action as well as providing them with all the evidence his team had retained (photographs, emails etc). The end result of his tenacious efforts was that the manufacturer fully reimbursed all costs as well as making an additional good will payment to the tenant for the inconvenience caused!
I have no hesitation in recommending Belvoir Telford as an outstanding property management company.
Phil Β· 2 January 2017
Agent replied Β· 31 December 2024
Well Phil
There are 5* Reviews and 5* Reviews and yours is one of the very best we have ever had.
What a Team we have at Belvoir Telford and thank you for being such a brilliant Landlord.
Kind regards
Simon Bell
β
β
β
β
β
5/5
GoogleVery friendly and helpful. Canβt praise them enough ππ β¦
Pam Β· 10 April 2026
β
β
β
β
β
5/5
GoogleExcellent agents. Extremely helpful and will do everything to get you the property you need. Thoroughly recommend
Darren Β· 22 March 2025
Agent replied Β· 27 March 2025
Good evening Darren
Thank you for your lovely comments and we are thrilled to have supported you and your family.
We value your kindness and support.
Looking forward to supporting all you into the future.
β
β
β
β
β
5/5
GoogleVery friendly, professional staff, quick to respond to any problems. Kept up to date with viewings, advice and progress of contracts. And most important, always ring back when advised.
Caroline Β· 7 October 2025
β
β
β
β
β
5/5
GoogleVery accommodating and helpful in regards to renting a property
Joshua Β· 12 April 2025
Agent replied Β· 25 April 2025
Hello Joshua
Thank you for taking the time to send a lovely 5* REVIEW on our brilliant Team at BELVOIR Telford.
We hope you are settled in and have had an enjoyable Easter break.
Regards
BELVOIR Telford
β
β
β
β
β
5/5
GoogleAbsolutely 100% recommend Belvoir Telford. Super friendly, super helpful and always on it with the communication and super quick to accommodate with last minute viewings. Thank you again Telford Team.
Johnnyy Β· 4 June 2024
Agent replied Β· 31 December 2024
Hi Johnny
Thank you so very much for your positive and complimentary review and a 5* award.
The BELVOIR Telford team will be absolutely thrilled.
Thank you again.
BELVOIR Telford
β
β
β
β
β
5/5
GoogleAmazing staff with prompt response to queries and or faults, would definitely recommend.
Mohammad Β· 4 February 2025
Agent replied Β· 27 January 2025
Hello Mohammed
Thank you very much indeed for your kind comments on our brilliant Belvoir Teamsβ service.
You were a model tenant and your Landlord was pleased with the hardback of the property.
Thank you very much indeed for your 5* REVIEW.
β
β
β
β
β
5/5
GoogleThe team were fantastic and supportive throughout a difficult sale due to a relationship breakdown⦠thank you all
Yvonne Β· 6 November 2024
Agent replied Β· 31 December 2024
Good evening Yvonne
Thank you so very much for kind comments and 5* REVIEW, the Team will be thrilled.
If we can ever be of any help or should you wish to recommend our Team, please feel free to so so.
Belvoir Telford
β
β
β
β
β
1/5
GoogleRequested a valuation, was told it would be done either Friday 23rd or Saturday 24th Mayβ¦β¦still waiting a week later.
No reply to emails or messages left at their office. Very ahabby service.
John Β· 1 June 2025
β
β
β
β
β
5/5
GoogleThe best agents by far. As a landlord, they have provided me with a professional, first class service in all aspects of letting out our properties. They guided me through the necessary regulatory requirements of becoming a responsible landlord and have provided me with invaluable support and advice in helping to tenant and manage our properties. Knowledgeable , friendly and true experts in their field.
Maria Β· 2 January 2018
Agent replied Β· 31 December 2024
Hi Maria
As ever a brilliant Landlord and thank you so very much for your kind words on our Belvoir Telford Team.
β
β
β
β
β
5/5
GoogleThank you Belvoir for all your hard work in selling us our perfect house!
Rebekkha Β· 6 November 2024
Agent replied Β· 31 December 2024
Rebekkha
Thank you very much for your lovely 5 * REVIEW and the Sales team are thrilled.
We work hard to support the buyer and seller to achieve a great outcome for all.
Belvoir Telford
β
β
β
β
β
5/5
GoogleBelvoir Telford have been amazing & very helpful with the process of the property purchase we have successfully completed. An amazing team and very friendly people. Thanks
Jobie Β· 6 March 2024
Agent replied Β· 31 December 2024
Hello Jobie
Thank you for your very kind remarks on the Belvoir Telford sales team.
Kind regards
Belvoir Telford
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.