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Belvoir Telford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

220 reviews across 2 platforms

Suite 2.12 Grosvenor House, Telford, TF2 9TW

Part of Belvoir, see every office.

Belvoir's office in Telford, at Suite 2.12 Grosvenor House, is rated 4.7 out of 5 across 220 reviews on two platforms, including 204 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

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4.7 / 5

204

Reviews on Google

This office

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16

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Telford office, from every platform, shown as written. First names only.

4/5

Google

Update - regarding the issues below, i would like to thank Belvoir for their assistance to date and although we didn’t see eye to eye, every effort was made by Belvoir Telford to rectify the situation and for that I am grateful. Initial review - I’m a current tenant and looking to leave, they are rude when trying to contact them and very unhelpful when you need their help with something, very disappointed in their service which is a shame because we love this housePositiveResponsiveness

Steve Β· 1 January 2021

Agent replied Β· 31 December 2024

Good morning Steve. I will look into your comments as I am certain that you will have had speedy communications. I do know that you have asked if you can have a dog in the property and your new Landlord has declined your request. The new Landlord has decided that new pet requests will be turned down. I am sorry that you thinking about moving from your lovely property although we have no record of your confirming this to any of our team or our out of hours call centre. Please do contact me today to discuss this matter on 07837 561774. Kind regards Simon Bell Managing Director Belvoir Telford

5/5

Google

Wonderful staff. Sharon, Traci and Stephen were all so helpful during our application process. Thanks again Belvoir! :)

Liss Β· 1 January 2023

Agent replied Β· 31 December 2024

Liss What a lovely 5* Review for the Team who work so hard to deliver brilliant and caring service. Thank you again for taking the time to thank Sharon, Traci and Stephen, the latter who has only recently joined the Team. Belvoir Telford

5/5

Google

As estate agents go they were absolutely first class.... keeping us updated throughout the various stages of our purchase, they were always available with whatever information we required. Kudos to Charlotte who made us feel at ease every step of the way through what was a rather difficult purchase....Highly appreciated and would thoroughly recommend.....the bottle of bubbly on completion day was also a nice touch😁

Kenneth Β· 1 January 2023

Agent replied Β· 31 December 2024

Kenneth Thank you very much indeed for spending time to write your lovely 5* Review and specifically concerning Charlotte and her fantastic sales support πŸ‘. The BELVOIR Team spend many hours chatting and researching the market, to ensure we can support our Customers. Thank you again, it means so much to us all. βœ… BELVOIR Telford

5/5

Google

First class estate agents could honestly not rate highly enough!!! Gone above and beyond to help very quick in responding and getting documents sent very professional and all the team i have spoke to at belvoir and so freindly and professional. Just about to let a property for my disabled brother and experienced nothing but issues with other various letting agencys around telford who basically didnt want to help as a disability is involved. Belvoir have honestly surpassed my expectations and will definately be high on my future lettings list and i will be passing this on. Thank you so much belvoir lettings forever grateful.

Kelly Β· 2 January 2020

Agent replied Β· 31 December 2024

Hi Kelly Loved your Review and thank you very much for sending your comments, the Team are thrilled. Belvoir Telford

1/5

Google

Valuation was less than 5 min, if this is the kind of service offered i certainly do not recommend, Did not offer any sales pitch what they offer until promoted, clearly showed no interest

Hakan Β· 2 January 2019

Agent replied Β· 31 December 2024

Hi Hakan I have already rung you to find out what you felt that the Sales service we provided did not match your expectations.

5/5

Google

As a landlord, I would like to thank Belvoir Telford for looking after my property through the full management letting. Exceptional service from all the team who keep me regularly informed about maintenance issues, carrying out regular routine visits with reports, etc.. Highly recommended for all landlords and tenants 😊

Basil Β· 1 January 2024

Agent replied Β· 31 December 2024

Mr Salman Thank you very much indeed for taking the time to send your 5* REVIEW. The Belvoir Telford Team is always thrilled to receive comment and thanks for a brilliant job done. We look forward to guiding you through your investment and supporting you in the future. Belvoir Telford

5/5

Google

I can’t fault the professionalism off the staff at Belvoir. I had an investment property to sell with tenants in situ. Within 48 hours I had an amazing offer. The staff kept me up to date throughout the whole process. Emails and calls were replied to very quickly. Staff all very friendly, knowledgeable and guided me all the way. Their fees were amazing compared to other local estate agents. 100% recommend

Heavenly Β· 1 January 2022

Agent replied Β· 31 December 2024

Well that is a brilliant review and thank you. The whole Team try to deliver brilliant customer service and it is lovely when they get the praise they deserve straight from the customer. Belvoir Telford

5/5

Google

The team at Belvoir have been great with my my new rental. Very helpful and friendly. Thank you.

Christopher Β· 17 May 2025

Agent replied Β· 27 May 2025

Afternoon Christopher Thank you very much indeed for your kind comments and the BELVOIR Telford team are thrilled. Thank you again Belvoir Telford

5/5

Google

What a perfect experience we've had with Stephen and Maggie, this is how an agent should be! every step of the way they were nothing but helpful and professional. A credit to the industry and thank you so much for everything you have done.

Mark Β· 5 April 2024

Agent replied Β· 31 December 2024

Hi Mark Thank you very much indeed for taking the time to send your 5* REVIEW to Maggie and Stephen. They are important Team members and we always appreciate feedback. We all look forward to supporting you both during your rental with Belvoir. Kind regards Belvoir Telford

5/5

Google

Absolutely fantastic.staff are helpful and friendly.helen was a pleasure to deal with

Darren Β· 9 July 2025

Agent replied Β· 12 October 2025

Good evening Darren Many thanks for your kind comments about our team. BELVOIR Telford

5/5

Google

They're so professional. I liked their swift responses and the help they offer along the way. Belvoir Estate & Letting Agents deserves more than 5 stars 🌟 if there is more …

Christian Β· 7 October 2024

Agent replied Β· 31 December 2024

Hello Christian Thank you so very much for your 5* REVIEW of our Lettings Team, who will be thrilled to read your lively comments. We hope you are enjoying your new home? BELVOIR Telford

5/5

Google

When my family and I decided to emigrate to Australia three years ago, we needed to source the very best agent to manage the letting of our very much loved family home. My wife and I spent weeks doing our due diligence and interviewed many agents and, I must say, Belvoir Telford stuck out like a sore thumb. Our homework has paid off in spades, as we feel totally relaxed in knowing that such a friendly and professional team are taking care of the letting of our home while we are half way around the world. Pro's; Professionalism, Efficient Communication, Friendly Staff, Instil Confidence, Trustworthy to a fault. Con's; None so far.

Jockeylad Β· 2 January 2018

Agent replied Β· 31 December 2024

Brilliant that you sent through such a lovely Review and your have taken a good amount of time to thank the Belvoir Telford Team Thank you again.

5/5

Google

We let our property through Belvoir Telford and cannot speak highly enough of the team led by Simon Bell and his wife Sally and the management service they provide. All of the staff are friendly, proactive and very efficient working together closely as a team. Maintenance issues are communicated to us immediately with the work being carried out quickly, to a high standard and for a competitive price by their tradesmen. Likewise if a tenant gives notice the property is re-advertised the same day which has resulted in there being no vacant periods between tenants. The team also keep us updated on any forthcoming Government policy changes ensuring compliance ahead of the implementation of new legislation. What makes Belvoir Telford truly outstanding is the lengths to which they will go to ensure the Landlord (and tenant) receive an excellent service. As an example: We had ordered a washing machine (including fitting) from a well known manufacturer. The manufacturer's workmen did not fit the washing machine correctly and it leaked overnight wrecking the laminate flooring in the kitchen and hallway. The Belvoir Team immediately contacted the manufacturer and then arranged for the Belvoir tradesmen to remove the flooring the same day, a heater to be installed to dry the floor underneath and then new flooring to be fitted as soon as it had dried sufficiently. Throughout they kept me fully updated on the situation. When the manufacturer subsequently denied responsibility for the problem and refused to reimburse the significant costs Simon Bell personally took up the case directly with them. He ultimately threatened them with legal action as well as providing them with all the evidence his team had retained (photographs, emails etc). The end result of his tenacious efforts was that the manufacturer fully reimbursed all costs as well as making an additional good will payment to the tenant for the inconvenience caused! I have no hesitation in recommending Belvoir Telford as an outstanding property management company.

Phil Β· 2 January 2017

Agent replied Β· 31 December 2024

Well Phil There are 5* Reviews and 5* Reviews and yours is one of the very best we have ever had. What a Team we have at Belvoir Telford and thank you for being such a brilliant Landlord. Kind regards Simon Bell

5/5

Google

Very friendly and helpful. Can’t praise them enough πŸ™πŸŒŸ …

Pam Β· 10 April 2026

5/5

Google

Excellent agents. Extremely helpful and will do everything to get you the property you need. Thoroughly recommend

Darren Β· 22 March 2025

Agent replied Β· 27 March 2025

Good evening Darren Thank you for your lovely comments and we are thrilled to have supported you and your family. We value your kindness and support. Looking forward to supporting all you into the future.

5/5

Google

Very friendly, professional staff, quick to respond to any problems. Kept up to date with viewings, advice and progress of contracts. And most important, always ring back when advised.

Caroline Β· 7 October 2025

5/5

Google

Very accommodating and helpful in regards to renting a property

Joshua Β· 12 April 2025

Agent replied Β· 25 April 2025

Hello Joshua Thank you for taking the time to send a lovely 5* REVIEW on our brilliant Team at BELVOIR Telford. We hope you are settled in and have had an enjoyable Easter break. Regards BELVOIR Telford

5/5

Google

Absolutely 100% recommend Belvoir Telford. Super friendly, super helpful and always on it with the communication and super quick to accommodate with last minute viewings. Thank you again Telford Team.

Johnnyy Β· 4 June 2024

Agent replied Β· 31 December 2024

Hi Johnny Thank you so very much for your positive and complimentary review and a 5* award. The BELVOIR Telford team will be absolutely thrilled. Thank you again. BELVOIR Telford

5/5

Google

Amazing staff with prompt response to queries and or faults, would definitely recommend.

Mohammad Β· 4 February 2025

Agent replied Β· 27 January 2025

Hello Mohammed Thank you very much indeed for your kind comments on our brilliant Belvoir Teams’ service. You were a model tenant and your Landlord was pleased with the hardback of the property. Thank you very much indeed for your 5* REVIEW.

5/5

Google

The team were fantastic and supportive throughout a difficult sale due to a relationship breakdown… thank you all

Yvonne Β· 6 November 2024

Agent replied Β· 31 December 2024

Good evening Yvonne Thank you so very much for kind comments and 5* REVIEW, the Team will be thrilled. If we can ever be of any help or should you wish to recommend our Team, please feel free to so so. Belvoir Telford

1/5

Google

Requested a valuation, was told it would be done either Friday 23rd or Saturday 24th May……still waiting a week later. No reply to emails or messages left at their office. Very ahabby service.

John Β· 1 June 2025

5/5

Google

The best agents by far. As a landlord, they have provided me with a professional, first class service in all aspects of letting out our properties. They guided me through the necessary regulatory requirements of becoming a responsible landlord and have provided me with invaluable support and advice in helping to tenant and manage our properties. Knowledgeable , friendly and true experts in their field.

Maria Β· 2 January 2018

Agent replied Β· 31 December 2024

Hi Maria As ever a brilliant Landlord and thank you so very much for your kind words on our Belvoir Telford Team.

5/5

Google

Thank you Belvoir for all your hard work in selling us our perfect house!

Rebekkha Β· 6 November 2024

Agent replied Β· 31 December 2024

Rebekkha Thank you very much for your lovely 5 * REVIEW and the Sales team are thrilled. We work hard to support the buyer and seller to achieve a great outcome for all. Belvoir Telford

5/5

Google

Belvoir Telford have been amazing & very helpful with the process of the property purchase we have successfully completed. An amazing team and very friendly people. Thanks

Jobie Β· 6 March 2024

Agent replied Β· 31 December 2024

Hello Jobie Thank you for your very kind remarks on the Belvoir Telford sales team. Kind regards Belvoir Telford

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Questions about Belvoir Telford

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Telford won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

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