Trusted Agent profile · Telford and Wrekin
★★★★★
456 reviews across 2 platforms
56 Southwater Arcade, Town Centre, Telford, TF3 4DE, Telford and Wrekin, TF3 4DE
DB Roberts's office in Telford and Wrekin, at 56 Southwater Arcade, is rated 4.7 out of 5 across 456 reviews on two platforms, including 175 Google reviews rated 4.8.
Every review we hold for the Telford and Wrekin office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat to work with
Emily has been brilliant to liaise with over the last week with regards to purchasing a property. Any questions I’ve had have been answered promptly, I have been kept up to date with everything without having to chase for details. Highly recommend!
5/5
TrustpilotMany years of excellent service
I have been renting my flat with DB Roberts for nearly ten years now. First Lisa and now Nicole have been extremely helpful. They have dealt with multiple repairs, and tenancy changes, always swift and professional.It is fair to say that I would not be able to keep the flat rented out without them.
Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service for many more years to come!
5/5
TrustpilotBrilliant service…
Brilliant service and always answering my questions quickly. Bethany is really helpful and I never need to worry about my property or my tenants as any issues are resolved quickly and with minimal input required from myself.
5/5
TrustpilotFantastic service and Fantastic Staff
Fantastic service from everyone at Db Roberts. Special thanks to Claudia and Brandon who went out of their way to help us with both our sale and purchase. Always happy to speak to me, and constantly updating through the process. Thank you so much!!
5/5
GoogleHighly recommend! Always professional and never disappoint. We had a couple of deal with them and I can truly say Sue was amazing! Very helpful and friendly.she is always willing to make an extra mile. Had a couple of issues with one of the purchase and she was extremely helpful. Dealt with all our enquiries. Great team and easy to work with them. Very happy with the service. Looking forward to work with them in the future
4/5
GoogleSpoke with Lauren who was very helpful at breaking the process down to me and also speaking to mortgage advisor on my behalf to secure the property. She was also good at keeping me updated with what’s going on.
5/5
TrustpilotCustomer service
I always find the team in lettings to be knowledgable and helpfull. Nicole is always professional and reliable when you need something done. Keep up the good work :)
5/5
TrustpilotSteve and his team provided excellent …
Steve and his team provided excellent service and communication throughout the whole process. A special mention for Emily who kept us constantly inform when one of our potential buyers was unavoidably delayed for his viewing. Excellent service from start to finish.
5/5
TrustpilotEmily was helpful and pleasant as well as being efficient
Emily was helpful and pleasant
Thank you for your feedback!
5/5
TrustpilotHighly recommended for a tricky sale
We initially thought our probate sale would be straightforward, but a large stock of similarly sized new-build properties on the level market meant it proved trickier than we’d hoped. However we appointed DB Roberts after meeting 4 agents in total as they seemed very professional, realistic in terms of achievable sale price, and very responsive - all combined with a fair price. We had unavoidable issues with our sale (cancellation of purchasers’ sale at last minute!) but they were very practical and got a regular range of good quality viewings throughout the process. They also liaised regulator with updates and useful overview on what the local market was doing. We finally achieved the price we wanted and we have happy new owners moving in this week. Highly recommended.
4/5
TrustpilotThe way my calls and inquiries were…
The way my calls and inquiries were handled especially by Tia, is absolutely fantastic especially being a foreign national trying to rent she made the process so stress free. I wish there were more people like Tia,and the whole friendly crew at DB Roberts and Partners.
Your kind words about Tia and our team mean a lot to us and we’ll be sure to share your compliments with them. If you need any further assistance in the future, please feel free to reach out.
5/5
TrustpilotProfessional and efficient service
I have been with DB Roberts for some years now and they have always been very professional with their service. They have always provided good advice and use reliable tradespeople to carry out works at reasonable rates. I particularly appreciate the efforts of Nicole and Lisa who have always been available to provide support and advice. Having the stability of being with a company which has been around for many years is important ; and for those looking for an Estate Agent, I would highly recommend this team.
5/5
TrustpilotVery good communications and service
Very good communications and service, Emily kept us up to date all through the selling process. We were also advised of properties available to purchase in our price range.
5/5
GoogleVery good service have been quick and prompt with all questions
Thank you Karmjit. We’re pleased to hear you were happy with the service from our Telford team.
5/5
TrustpilotI have used DB Roberts as my letting…
I have used DB Roberts as my letting agents for a number of years now. In all that time, I have found the service they provide to be very professional. My more recent interactions with Nicole have lived up to this. Nicole has dealt with my queries and property related issues very promptly. Tradespeople have been engaged swiftly ensuring work is completed with minimal disruption to tenants. Where there have been questions, Nicole has quickly had these answered.
5/5
GoogleEllis Turner super helpful and supportive. DB Roberts have been helpful throughout and approachable and responsive .
Thank you Lou! Ellis will be delighted to hear your kind words. We’re glad you had a positive experience with our Telford team and we’re always here to help whenever you need us.
5/5
TrustpilotBethany is a star
Bethany is a star! Bethany has always communicated well regarding any works that need doing to our home and never complains even when I feel like I’m nagging. Couldn’t ask for a nicer property manager
5/5
TrustpilotBest estate agents ever
Best estate agents ever! Been in one of their rental properties for the last 3 years and I can honestly say it's been bliss. I hear/read horror stories from others about their experiences with agents and landlords but never had any negative experience with DB Roberts. They are very prompt in response to problems and go above and beyond to get things fixed. Sorted my blocked drainage on short notice over a weekend. They take their clients comfort seriously.They'll be the first ones I'll call as soon as I get my own property.Special shout to Nicole Stiller......She's the best!!Thank you DB Roberts
5/5
TrustpilotA positive selling experience
Emily has been a great point of contact. She has supported us through both buying and selling our house. She has always been very approachable and helpful, as well as setting up appointments for us to host viewings.
5/5
TrustpilotDB Roberts always give me great service
DB Roberts always give me great service. I let out two properties and they give me the confidence that they find the right tenants for both properties without delay.My properties have been in their hands for about 10 years now and they have not let me down thus far.
Thank you for your positive feedback about DB Roberts and our property management services! We appreciate your trust and loyalty over the years.
5/5
TrustpilotSo happy with dbroberts very friendly…
So happy with dbroberts very friendly and professional I've been with them for a few years now Nicole is alway happy to help and has made renting my property out effortless would highly recommend
5/5
TrustpilotNice and Easy Process. Very Helpful Staff
The whole process was very straightforward and Emily was very friendly and helpful. Made the somewhat intimidating experience of putting in an offer for a first home a pleasant one.
5/5
GoogleWould like to thank all members of staff at D B Roberts everyone I spoke to when I called were all extremely helpful and friendly and made the whole process an enjoyable experience. Would definitely recommend them to everyone there service is exceptional
5/5
Trustpilot5 star service from Nicole!
Nicole is always lovely and very helpful with talking to us and our tenants. She is quick to reply and is happy to help with any questions we may have being first time landlords.
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