5/5
TrustpilotEmily was very helpful and efficient
Emily was very helpful and efficient, excellent communication and I was very pleased with the service received
Trusted Agent profile · Telford and Wrekin
DB Roberts Telford and Wrekin reviews
★★★★★
456 reviews across 2 platforms
56 Southwater Arcade, Town Centre, Telford, TF3 4DE, Telford and Wrekin, TF3 4DE
DB Roberts's office in Telford and Wrekin, at 56 Southwater Arcade, is rated 4.7 out of 5 across 456 reviews on two platforms, including 175 Google reviews rated 4.8.
Reviews
Every review we hold for the Telford and Wrekin office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe were very impressed when Martin visited earlier this month. He was enthusiastic and knowledgeable, we have full trust in him and we hope we are ready to sell our family home shortly.
5/5
GoogleWe approached dbroberts with regard the marketing and sale of our property Within 2 days of making contact their representative came to the property and carried out the evaluation the following day all the property details were complete and went live, within a week they had found a buyer for our property and we are now moving forward with the sale and purchase of our new home. dbroberts provided a very professional, efficient and friendly service I would have no hesitation in recommending them.
1/5
GoogleI’ve never been a fan of DB Roberts, their communication has always been terrible. Buying a property through them and all seemed to be going well, but about a week after having an offer accepted on a property and they stopped replying to my emails. 2 months down the line, purchase complete and no one did ever respond to my emails. What started off well went downhill quickly.
5/5
TrustpilotA fantastic service
A very efficient and professional service. As a Landlord with many rental properties the team at DB Roberts make our work life a considerably easier. We are pleased that they are now part of our team.
Agent replied · 27 October 2024
Thank you for your valuable feedback! We look forward to continuing to work with you!
5/5
TrustpilotGreat Estate Agents
Emily and Andrea were very helpful, they coordinated multiple viewings for me and kept me updated through the whole process, and always readily contactable.
5/5
TrustpilotD B Roberts & Partners are the best...
D B Roberts & Partners are a very good letting agency, in my experience working with this company I can say that made my life easier, comfortable, safe.Honestly in my experience with any other agencies in UK ,D B Roberts & Partners are the best in this business, are professionals, trusted, hard workers, carers, and of course the staff are wonderful,understanding and willing to help everyone.My experience are ☆☆☆☆☆☆☆☆☆☆ stars .
5/5
TrustpilotI found the experience surprisingly easy…
I found the experience surprisingly easy. They at db Roberts were always helpful and honest even if no interest shown. Always punctual whether meetings or returning calls keeping me up dated. Definitely use them again
Agent replied · 27 October 2024
Thank you for sharing your experience with us! We look forward to the opportunity to assist you again in the future.
1/5
TrustpilotThis company is an absolute joke
This company is an absolute joke, as they are commissioned based they only have their own interests at heart and are not interested in helping secure a property I was trying to purchase,I had a purchase with them agreed and the house taken off the market,Only to find out they still allowed others to view the proper And make offers to the vendor and sell the property fromUnderneath me, causing me to lose time and the property and money after instructing solicitors and paying a mortgage broker to get me the best deal,My advice to anyone reading this, is DO NOT buy with this company and avoid at all costs, they definitely can’t not be trusted and will screw you over to make a few more pennies for their own pocket.
5/5
GoogleExcellent service so far, very quick yo answer and extremely helpful to me as a first time buyer.
5/5
TrustpilotEveryone at DB Roberts is excellent!
Everyone at DB Roberts is excellent at their job. All correspondents were handled with pristine attention to detail and amazing work by all involved. A special mention has to go to Alex who helped us in the first instance and always checked on us before and after our house viewings. He is a credit to the company and should be commended for his efforts in trying to find our forever home.
5/5
GoogleVery satisfied! Sue has been great: she facilitated communication with the vendor and walked me through the process. All this whilst patiently bearing with all my questions as a first-time buyer. I would definitely recommend the agency to anyone. Vlad
5/5
TrustpilotVery efficient
Very efficient, got our house on the market in days and sold within just over a month getting the asking price. Always kept us in the loop with updates definitely would recommend.
Agent replied · 27 October 2024
Thank you for your feedback! We're delighted to hear that you had such a positive experience with our service.
5/5
TrustpilotBethany was extremely professional and…
Bethany was extremely professional and helpful!I would highly recommend DB Roberts Properties.
5/5
TrustpilotExcellent service from Bethany today
Excellent service from Bethany today, sorting out my rent review and protection insurance. Thank you
5/5
GoogleAlan came out to value our property.He was very professional and not too pushy which was a breath of fresh air to be honest totally recommend .💯 …
5/5
TrustpilotAlways a polite and professional…
Always a polite and professional response when I telephone.No question was too small. Answers were thoughtful and honest.Documents soon sent.very professional service.
5/5
TrustpilotProbably the best lettings agent we…
Probably the best lettings agent we have experienced, Nicole is fantastic and always proactive.
5/5
GoogleI have used DB Roberts before, always going that extra mile,professional and always very friendly,never disappointed, 5 stars all the time.
Agent replied · 11 December 2024
Thank you for your review and we look forward to assisting you again in the future!
5/5
TrustpilotExcellent Customer Service
Dealt with Emily who was friendly, helpful and polite.
5/5
TrustpilotEmily was amazing nothing was too much…
Emily was amazing nothing was too much trouble a true professional thanks Emily
5/5
TrustpilotGreat team
Steven and Emily were very helpful, open and knowledgeable through the surprisingly short process.Thank you for the help.
5/5
TrustpilotVery friendly and helpful team
Very friendly and helpful team. Kept us up to date along the way and tried to make things as easy as possible. Very much appreciated.
Agent replied · 27 October 2024
Thank you so much for your kind words! If you ever need anything in the future, please don't hesitate to reach out. Wishing you all the best!
5/5
GoogleReally happy with the experience of dealing with DB Roberts in selling our house. Everyone was very helpful, professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
