Trusted Agent profile · Telford and Wrekin

DB Roberts Telford and Wrekin reviews

4.7

★★★★★ Excellent

456 reviews across 2 platforms

56 Southwater Arcade, Town Centre, Telford, TF3 4DE, Telford and Wrekin, TF3 4DE

DB Roberts's office in Telford and Wrekin, at 56 Southwater Arcade, is rated 4.7 out of 5 across 456 reviews on two platforms, including 175 Google reviews rated 4.8.

Google logo

4.8 / 5

175

Reviews on Google

This office

Trustpilot logo

281

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Telford and Wrekin office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bethany was really helpful sorting my…

Bethany was really helpful sorting my move, the process was painless and easy, highly recommended

Rob · 28 May 2024

5/5

Trustpilot

first time landlord

As a first time landlord, I have found that the help from DB Roberts was very efficient and muchly appreciated.

Nicole · 28 November 2025

5/5

Trustpilot

Continuing a great relationship

We’ve worked alongside Bethany and the DB Robert’s team for some while and find them all great to work with.

Jonathan · 27 November 2025

5/5

Google

I put my house on the market with DB Roberta within 24 hrs I had 6 viewings and 2 offers on the property. Sasha kept me informed throughout and was very helpful with any questions I had.

Amanda · 24 October 2022

5/5

Google

Can’t believe how quick D B Roberts sold my house. We would highly recommend them as they r very friendly and helpful can’t do enough for u

Caroline · 25 July 2024

Agent replied · 23 October 2024

Thank you so much for your kind words! If you ever need anything in the future, don’t hesitate to reach out. Thanks again for the recommendation!

5/5

Trustpilot

Claudia provided a great service.

Claudia was pleasant to work with and understood my needs. She worked to make my transaction smoother and quicker.

Pedro · 20 February 2024

5/5

Google

The staff is amazing! Very helpful. Highly recommend Sue. She is always there ready to help deal with the problems and makes the purchase to go smoother and faster. Never disappoint. She is happy to give 110% for everyone.thank you Sue and thank you for all in Db Robert's highly recommend

Viktoria · 25 October 2019

5/5

Trustpilot

Amazing service by the lovely Tia

Amazing service by the lovely Tia. Helped me every step of the way to secure our new rental property, answered every question I asked and was fast at keeping me updated. I couldn’t be happier with the service provided by herself, such a happy friendly lady! Super duper service from DB Roberts. 10/10 Thankyou so very much

Georja · 9 August 2024

5/5

Trustpilot

They made us feel very comfortable &…

They made us feel very comfortable & kept us update throughout our process with the house hunting. The whole team have been Lovely.

Nicola · 6 September 2024

Agent replied · 27 October 2024

Thank you for your lovely feedback! We’re pleased to know that you had a positive experience with our team. If you need any further assistance, please don’t hesitate to reach out.

5/5

Trustpilot

Amazing service

Amazing service, right from the first visit for valuation. Superb communication, lots of viewings planned and confirmed by texts, delighted that the house sold on first viewing!

Julia · 27 June 2024

Agent replied · 27 October 2024

Thank you for your wonderful feedback! Congratulations on selling your house on the first viewing! If you need any further assistance, please don't hesitate to reach out.

5/5

Trustpilot

We cannot commend Emily highly enough

We cannot commend Emily highly enough. From day one, not only did she efficiently & professionally manage enquiries but she proactively sought prospective purchasers for our property. She was always aware & up to date regarding the process & was a pleasure to deal with. We believe ourselves to be fortunate to have had Emily as our primary point of contact.

Paul · 13 May 2024

5/5

Trustpilot

Great

Friendly, thorough and helpful. Tia was great at organising the whole process for us.

Tom · 16 April 2024

5/5

Trustpilot

Brilliant Service

Effective and efficient communication. Polite and professional at all times. Lovely friendly staff.Very supportive of my personal situation. Went the extra mile to help and accommodate.

Tynk · 27 June 2024

Agent replied · 27 October 2024

Thank you for your kind words about our team! Your feedback means a lot to us.

5/5

Google

Dbroberts were really helpful when I was buying me first house they guided me all the way. Sue was especially helpful with any queries or concerns I had and also encouraged me to use their in house mortgage advisor who again was extremely helpful. I would 100% recommend them!

Olivia · 25 October 2019

3/5

Trustpilot

DB Roberts & Partners offers a decent…

DB Roberts & Partners offers a decent service, keeping everything running smoothly and staying honest. The staff, like Tia and Emily, are friendly and professional, ensuring good communication throughout processes like renting or selling property. Overall, it's an average experience with some standout interactions, but nothing overly extraordinary.

Purav · 28 November 2024

5/5

Trustpilot

Moved Management Company to DB Roberts

We have moved management companies and Lisa Edwards has been really helpful- thank you

Lisa · 5 April 2024

4/5

Google

Sold our property in a short space of time as promised. Communications could of been better but all in all no complaints

Michael · 24 August 2024

Agent replied · 23 October 2024

Thank you for taking the time give us feedback! Congratulations on the quick sale of your home. If you need assistance in the future, please don’t hesitate to reach out.

5/5

Trustpilot

Fantastic service very helpful would…

Fantastic service very helpful would highly recommend

Carolyn · 5 February 2026

5/5

Google

D B Roberts Telford are dealing with one of the properties I am buying right now with them. I preferred them to any other company. The customer service was really good. They get you appointments for viewing quick in this current environment. I think they have got plenty of staff members as compared to other estate agents in Telford. Also, its not like its booking appointments on the portal/computer system or like some state agents in Telford. I like being able to speak to people. Also, they were not pushy or chasing me every day like some estate agents will do every day. I had experience. As i had good experience in buying the house from Colleen at D B Roberts. I will firmly recommend them for buying/selling or renting for a stress free experience.

Dee · 24 October 2022

5/5

Trustpilot

Brandon was very helpful and sorted…

Brandon was very helpful and sorted everything out what I needed! What a legend

Tyler · 28 February 2024

5/5

Google

Efficient and proactive, very easy to work with as a seller

Rachel · 25 December 2025

1/5

Trustpilot

By far and away the worst estate agents…

By far and away the worst estate agents in Shropshire, from the snotty attitude of its ‘sales negotiators’ to the lack of communication, throw in a couple of ‘Ghost viewings’ and not being able to find my own listing anywhere, how they are still in business is beyond me, if you are thinking of selling, buying or renting please please please do yourself a favour and go to a competitor, you can thank me later.I will never deal with these inept fools ever again, they just suck the nice right out of you!!!!

Robert · 18 September 2022

1/5

Trustpilot

Awful Company

Following the death of my father, I sold the house just shy of 12 months post his death, no issue with the sale.My experience relates to the email received this week from DB Roberts stating a “Happy Anniversary” it’s been five years since you moved. The email then went on to push me to sell with them again!Although years have passed, this email from them still upset me.I have emailed DB Roberts twice and both emails ignored. Obviously don’t careInteresting GDPR came into effect a year after I sold and I’ve not given permission to hold my details. So second issue is the breach in my privacy and data.The stigma of being an estate agent in the days of gazumping just goes to show that 30 years on, still haven’t become professional

Lee · 10 September 2022

5/5

Trustpilot

Tia has concluded a couple of tenancies…

Tia has concluded a couple of tenancies over the last few weeks, and the communication from start to finish has been exceptional.

Alex · 2 July 2024

Agent replied · 27 October 2024

Thank you for sharing your positive experience! We look forward to assisting you again in the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DB Roberts's Google reviews

Questions about DB Roberts Telford and Wrekin

How many reviews does DB Roberts Telford and Wrekin have?

DB Roberts's Telford and Wrekin office has 456 reviews across two platforms: 175 on Google, 281 on Trustpilot (across the whole business).

What is DB Roberts Telford and Wrekin's rating?

DB Roberts Telford and Wrekin is rated 4.7 out of 5 across all 456 reviews, and 4.8 out of 5 on Google from 175 reviews.

Where is DB Roberts's Telford and Wrekin office?

DB Roberts Telford and Wrekin, 56 Southwater Arcade, Town Centre, Telford, TF3 4DE, Telford and Wrekin, TF3 4DE.

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