Trusted Agent profile · Teddington

Jackson Stops Teddington reviews

4.8

★★★★★ Excellent

1,125 reviews across 2 platforms

36 High Street, Teddington, TW11 8EW

Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,125 reviews on two platforms, including 635 Google reviews rated 4.9.

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4.9 / 5

635

Reviews on Google

This office

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490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Google

Andy Fildes at Jackson-Stops was very helpful throughout the process of purchasing our new home. He went above and beyond to arrange additional viewings as well as liaising with the seller. Highly recommended.

Scott · 18 June 2023

Agent replied · 17 June 2024

Dear Scott, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great service from Chloe. Found the perfect rental property and organised everything efficiently.

Simon · 17 August 2024

Agent replied · 24 August 2024

Dear Simon, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team

4/5

Google

Great and efficient service. Anisa from the Teddington branch provided me with a very smooth and stress free transition into my new tenancy. Would use this service again.

Davinder · 21 October 2023

Agent replied · 17 June 2024

Dear Davinder, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Excellent service Jackson-Stops Teddington, particularly from Chloe who kept in contact throughout the application and provided assistance where needed. Happy New Year to All

Graham · 19 January 2024

Agent replied · 17 June 2024

Dear Graham, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have had a great experience working with Isabel

ANDY · 18 October 2024

Agent replied · 24 October 2024

Dear Andy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Trustpilot

We would like to congratulate Neil and…

We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene

Siobhan · 8 July 2021

Agent replied · 13 June 2024

Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Tallulah has always responded quickly…

Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!

Russ · 13 October 2023

Agent replied · 13 June 2024

Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.

5/5

Google

Have been working with Mark and his fantastic team letting my flat for the last 3 years. They have been incredible in terms of service and always at the end of a phone if needed. I am so pleased I let my flat through them and would thoroughly recommend them without any hesitation.

Sue · 18 June 2020

Agent replied · 17 June 2024

Dear Sue, Thank you for taking the time to write a review about the great service you received from our Teddington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Sam Farnan Customer Relations Team

5/5

Trustpilot

A great team

Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.

Carey · 20 May 2021

Agent replied · 13 June 2024

Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.

5/5

Google

I dealt with Charlie Southall at Jackson-Stops Richmond, 5-star service, very approachable and friendly, top bloke, explained everything clearly and accurately, couldn't really ask for more!

Paul · 18 June 2022

5/5

Google

Great service from the Lettings team at Jackson Stops providing excellent support and constant updates. Highly recommended.

Simon · 18 May 2024

Agent replied · 17 June 2024

Dear Simon, Thank you for your kind comments regarding the Lettings team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

This was my only experience of renting a house while I was remote. Mark Birch arranged a video viewing, was clear about the expectations of the landlord, and also accomodated the specific requirements that I had for my rental agreement. Everything from the first viewing to the ultimate signing of the contract was done remotely. The first time I saw the house was when I actually arrived back in England and moved in - and there were no surprises. The whole process was managed very professionally and in a manner that inspired trust. My huge thanks to the team that made it happen.PositiveResponsiveness, Professionalism

Dinesh · 18 June 2021

5/5

Google

I am truly impressed with the quality of services provided by the sales team at the Jackson-Stops Teddington. Particularly with Tobias Klomps who had managed to organise three viewings for me with a hard-pressed tiny window I could provide from my tight work schedule. Super efficient, friendly and helpful. Sincere, courteous and very responsive. No question is left unanswered. Very thorough all the way through. This is definitely the first stop if anyone is interested in finding the right property in the area.PositiveResponsiveness, Quality, Professionalism

Cy · 18 June 2021

5/5

Google

The work Tobias Klomps did with us has been without any doubt outstanding. He was able to understand our needs and help us to find the right property within our budget with a garden which we were looking for in a very short time. It is with this focus and determination that he has been successful on our transaction. Despite many difficulties he helped us to go through the process. He was always available for our calls and responsive to our emails. If we had not met him after 8 months’ search, we would probably be still searching.It was pleasure to meet and work with him and I truly recommend him for your property services.PositiveResponsiveness, Professionalism

Bilsev · 18 June 2021

5/5

Trustpilot

Finding a new home is never easy

Finding a new home is never easy, especially in today’s market. Antony in the Weybridge branch however, did not only offer a high degree of professionalism and knowledge, but also a friendly and personal approach. Out of all the estate agents I was dealing with, he was the only one who went above and beyond to stay in regular contact to highlight properties which fitted my criteria as they were being launched. Would not hesitate to use them again.

T · 19 August 2021

5/5

Google

Great to deal with Jason and Andy. Lovely people that care about you, instead of just getting the deal over the line. Great contacts for brokers and solicitors. Would highly recommend.

James · 18 June 2023

Agent replied · 17 June 2024

Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Very professional with good…

Very professional with good communication. Nice people to deal with.

Friend · 5 September 2024

Agent replied · 23 October 2024

Thank you for your five-star review. We are delighted that you found the team professional and nice to deal with. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great service from Jackson Stops

Sold and bought through Jackson Stops who kept us well informed in a timely manner throughout both transactions. Genuinely felt they understood the importance of good communications and were acting in our best interests. Super helpful all round. Definitely the estate agent to use in Dorking.

Mrs · 3 October 2021

Agent replied · 13 June 2024

Dear Mrs Major, thank you for reviewing our Dorking team, we're of course delighted to hear how our team's experience and communication skills shone through for you. Best wishes in your new home, from all of us at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops (Anthony and Neil in…

Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.

Sacha · 17 September 2022

Agent replied · 13 June 2024

Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops were a pleasure to deal…

Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended

Cecilia · 17 November 2020

Agent replied · 13 June 2024

Dear Cecilia, thanks so much for taking the time to praise the service you received from us.

5/5

Google

Recently rented a property with the Richmond office, couldn’t fault them at all. I want to thank Jess Bull for all her hard work with helping me find the perfect home. Great Team, Great Service!

Lynda · 18 June 2020

5/5

Google

The team at Jackson Stops have been amazing in helping us find a great property to rent. Tom and Jess were brilliant, very professional and helpful. Thank you very much for such a great service.

Rebecca · 18 June 2020

5/5

Google

We rented a house through Jackson-Stops & Staff in Teddington and they were a breath of fresh air after the agents we had for our last two houses. Very professional and showed integrity throughout the process. If we ever have to move in the area again, then I would definitely not hesitate to use them again.

Kate · 19 June 2017

Agent replied · 17 June 2024

Dear Kate, it was a pleasure helping you find your new home in Teddington. I look forward to helping you again the future. Best wishes, Ellie, Jackson-Stops, Teddington

5/5

Google

I've been a landlord with JSS for 20 years and they have always been exceptional. Thank you

Georgina · 18 April 2024

Agent replied · 17 June 2024

Dear Georgina, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team

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