Trusted Agent profile · Teddington

Jackson Stops Teddington reviews

4.8

★★★★★ Excellent

1,166 reviews across 2 platforms

36 High Street, Teddington, TW11 8EW

Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 676 Google reviews rated 4.9.

Google logo

4.9 / 5

676

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Google

I have worked with Jackson-Stops for some time and found them to be absolutely essential in managing my property portfolio and for any advice I have needed. Couldn't be happier with them. Anything required is sorted for me quickly and professionally.

Jini · 21 September 2023

Agent replied · 17 June 2024

Dear Jini, it’s always pleasure to help - from sourcing the properties through to letting them. Kind regards, Mark Birch

5/5

Google

Sold my house with William and the service he provided was second to none. What a great guy, was well informed through the whole process. Sensational.

Megan · 25 July 2024

Agent replied · 24 August 2024

Dear Megan, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Renting

We were absolutely delighted with the quick, efficient, and friendly service provided by Jodie and Paula in the Newmarket office. All the details concerning our rental were explained clearly, and the details were sent and processed quickly. They both went out of their way to be helpful, for which we were most grateful, as we are also moving house.

Mrs · 9 October 2021

Agent replied · 13 June 2024

Dear Mrs Spiller, thank you so much for your kind review of our Newmarket lettings team, it sounds like the process went smoothly thanks to Jodie and Paula's experienced and helpful approach. Best wishes from us all at Jackson-Stops.

5/5

Google

My first experience with Jackson Stops went very good. I worked with Veronika Zidulina, who helped me with all my questions, viewing, agreement and key collection. Thank you!

Nadia · 18 June 2023

5/5

Google

Great service to help us find a rental - all smooth and kept in track by Chloe who was beyond helpful at all time

Colin · 17 August 2024

Agent replied · 24 August 2024

Dear Colin, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team

5/5

Google

The Lettings team at Jackson-Stops Richmond are a rare find. They care, follow-up and do their best for hopeful tenants. Get in touch asap if you need to rent. My thanks to the team, especially Jade and Tom.

Miti · 18 June 2022

5/5

Trustpilot

A well-handled sale by James and Ria

A well-handled, calm sale - thanks James and Ria.

Peter · 11 January 2022

Agent replied · 13 June 2024

Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.

5/5

Google

Noran has made my whole experience in searching for a new flat extremely smooth and pleasant! Very professional and responsive throughout, and he works flexibly and adapts to my busy work schedule.

Kenneth · 19 March 2024

Agent replied · 24 August 2024

Dear Kenneth, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Google

I recently had the privilege of engaging with Noran Antao s service, and I am thoroughly impressed. From their swift response to their personalized approach, every aspect of their service reflects a dedication to excellence. His prompt and tailored communication made me feel valued , the transparency and expertise they displayed was reassuring, guiding me through the process effortlessly. In summary, Noran Antao excels in delivering exceptional service. Thank you so much. Lotfi

L · 22 August 2023

5/5

Google

Have let my property out with Natalie, Chloe and Will and they have been fantastic through outnthe whole process.

Deirdre · 27 October 2024

Agent replied · 10 November 2024

Dear Deirdre, Thank you for your kind comments regarding Will, Chloe and Natalie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Trustpilot

Excellent

I have sold 2 properties through Jackson-Stops and at present have another under offer, all through the Bury St Edmunds brach. I have found the staff at Jackson-Stops helpful, pleasant and easy to deal with.Highly recommended.

Linda · 6 December 2023

Agent replied · 13 June 2024

Dear Linda, a wonderful review, thank you, and it's great to hear that you found our staff helpful, pleasant and easy to deal with. With best wishes from everyone at Jackson-Stops.

5/5

Google

If you want someone who will be with you in all steps and help you just ask for CHLOE, she is the best one and the kindest one.

Sahar · 18 May 2024

Agent replied · 17 June 2024

Dear Sahar, Thank you for your kind comments regarding the Jackson-Stops team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Excellent team to work with. Appreciated all the support aloing the way to the sale of our house.

Simone · 27 October 2024

Agent replied · 10 November 2024

Dear Simone, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, katie

5/5

Google

Excellent agency - everything went very smoothly. Would like to particularly like to recognise Chloe who really went above and beyond to provide excellent service and help us find the ideal home.

Ben · 18 February 2024

Agent replied · 17 June 2024

Dear Ben, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team

5/5

Google

I have recently rented a flat via Jackson-Stop Teddington. Thanks to Negin, the process was very smooth and she was always available to help. Thanks again!

Mariya · 18 June 2023

2/5

Trustpilot

After calling and asking for more…

After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!

Sara · 19 January 2024

Agent replied · 13 June 2024

Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.

5/5

Google

Work with Jess when I had a small water leak in my flat. She was very quick to arrange all the needed to get it fixed.

Umut · 3 June 2024

Agent replied · 17 June 2024

Dear Umut, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Google

Jackson-Stops have provided a great letting and management service for our flat in Hampton Wick. Recently Jess Lynagh, Property Manager, has been particularly helpful and responsive.

Stephen · 3 June 2024

Agent replied · 17 June 2024

Dear Stephen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Sale of my cottage

Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.

Jennifer · 24 April 2024

Agent replied · 13 June 2024

Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.

5/5

Google

I recently spoke with Lara in the Lettings team at JS teddington, she was really helpful and had fantastic knowledge of the area I will definitely come back when my partner and I are ready to move forward with our search.

Tayler · 18 June 2023

Agent replied · 17 June 2024

Dear Tayler Currier, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been dealing with the Richmond office, Alice Creighton - she is extremely professional, always helpful with quick turnarounds and always available & friendly.

Emma · 10 June 2024

Agent replied · 24 August 2024

Dear Emma, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Exceptional service

We can't fault the exceptional service, patience and good humour that Jackson Stops Cranbrook have provided during the sale of our home. Against the difficult backdrop of Covid-19 and despite a couple of chains unravelling through no fault of theirs, Mandy, Rupert and the whole team have remained optimistic and dedicated and we are hugely grateful to them all.

A · 22 February 2021

Agent replied · 13 June 2024

Thank you for your review, praising the dedication and perseverance of our Cranbrook branch.

5/5

Trustpilot

They accomodate me well and very…

They accomodate me well and very helpful on me, they answer my question as much as they can

Angelo · 3 October 2024

Agent replied · 23 October 2024

Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Will (Lettings) has been my agent for a…

Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.

Mrs · 8 February 2024

Agent replied · 13 June 2024

Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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