Trusted Agent profile · Teddington

Jackson Stops Teddington reviews

4.8

★★★★★ Excellent

1,166 reviews across 2 platforms

36 High Street, Teddington, TW11 8EW

Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 676 Google reviews rated 4.9.

Google logo

4.9 / 5

676

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Superb!

We used Lottie & Ed from the Newmarket branch after a recommendation from a friend. So glad we did, Lottie & Ed & the whole of the team were superb & made our house move so less stressful than it could have been.In particular we appreciated their patience, guidance & honesty. Thoroughly recommended!

Nathan · 3 March 2023

Agent replied · 13 June 2024

Dear Nathan, we are pleased to hear that the service you received from Lottie and Ed at Jackson-Stops Newmarket was patient and that you felt guided, and we're delighted that you took the time to leave a review and that you would recommend our services. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Landlord letting Service

I am a landlord and use their letting services - the team are fantastic, with brilliant communication and always go above and beyond to make things go as smoothly as possible

John · 24 July 2024

Agent replied · 13 June 2024

Hi John, thank you for taking the time to leave a review about the service you received from the Lindfield team, and we're pleased to hear that you would recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.

5/5

Google

Mark Birch at Jackson-Stops has been amazing at helping me find my new home. He has been attentive from the beginning and helped take the worry out of moving. I genuinely couldn’t fault my experience and would recommend him and Jackson-Stops if you are planning to move. Thank you Mark.

Parule · 18 June 2021

5/5

Google

Generally had a bit of negative experience of letting agents since I moved to London about ten years ago. Thankfully these guys, and Adam in particular, have been by the best. Everything was handled super smoothly and efficiently, with any questions or requests responded to almost immediately. Would definitely recommend!

Paul · 18 June 2021

5/5

Google

I recently rented a property through Jackson Stops at Richmond. All the staff there are friendly and helpful. Charlie Southall, who was dealing with the property I rented, was very professional and easy to deal with. He was helpful throughout, prompt with responding to queries, considerate and made the process of renting less stressful. While flat hunting, I had been in touch with several estate agents in the area and had some negative experiences. Based on my experience Charlie and Jackson Stops Richmond would get an A Plus.

B · 23 July 2023

5/5

Trustpilot

Jackson Stops sold my house.

The team at Jackson Stops are extremely professional, responsive and proactive. Throughout the process of selling my house they provided excellent advice and support. A joined up approach of high quality marketing and skillfully hosted viewings resulted in the successful sale of my house within 4 days of marketing the house. I was very impressed with the after sales service to ensure exchange and completion went smoothly

Gary · 9 March 2021

Agent replied · 13 June 2024

Dear Gary, thank you for highlighting the professional and effective service you received, from start to finish. Best wishes from us all.

5/5

Google

Really grateful to Chloe for all her help with the move. She’s been amazing from the first viewing and has made our experience seamless!

Kate · 8 November 2024

Agent replied · 8 December 2024

Dear Kate, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

5/5

Google

I’ve recently rented a flat through Jackson-Stops Richmond. Charlie was extremely helpful and patient with my 100 and 1 questions and very responsive. He made this stressful process much smoother! Many thanks! Sabina

Maria · 18 June 2023

5/5

Google

I am glad i decided to choose Jackson-Stops to rent a new place. The agency is extremely professional and were able to help me without fail even with my specific requirements. Special thanks goes out to Negin, she was a star from start to finish handling everything with perfection.

Mohammed · 18 June 2023

Agent replied · 17 June 2024

Dear Mohammed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

Excellent

We obtained several valuations from local estate agents before marketing our property. With their balanced approach, high quality photography and excellent marketing skills Jackson-Stops (Woburn) were the obvious choice. Our buyer was found within a week. Every transaction has its ups and downs but all staff in the office were friendly and patient and we were kept well informed throughout. We have no hesitation in recommending Jackson-Stops.

Mark · 4 March 2021

Agent replied · 13 June 2024

Dear Mark, thank you for sharing your experience of our Woburn branch, we will be sure to pass this on to the team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Recommendation

We are delighted to have just sold of family home of many years with Anthony from Jackson-Stops Hale. His determination to get the deal over the line was excellent always available to speak to in order to move things forward, we would recommend all day long.

Shaun · 1 September 2023

Agent replied · 13 June 2024

Dear Shaun, thank you for your review and we're delighted that you had a great experience with Anthony at our Hale branch and that you would recommend us. Best wishes from all of us at Jackson-Stops.

5/5

Google

JSS were incredibly helpful in our search for a new home, and not only this, but they were always transparent with information and Ellie in particular was very helpful in the period between agreeing and moving with any questions we've had. We've dealt with some rotten agencies in the past but JSS are not one of them, they have been very good and have been very good with helping any issues since we moved in.

Nick · 19 June 2016

Agent replied · 17 June 2024

Dear Nick Thank you very much for your kind words, it was a pleasure to help you and we are delighted that you’ve settled well in your new property. I look forward to speaking with you again soon. Best wishes, Ellie, Jackson-Stops & Staff, Teddington

5/5

Trustpilot

Paula is very knowledgeable and helpful…

Paula is very knowledgeable and helpful and I am very pleased with the transaction and the service provided.

Mrs · 24 March 2021

Agent replied · 13 June 2024

Dear Mrs Deacon, we really appreciate your feedback, thank you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Excellent personal service from…

Excellent personal service from Anthony. Kept us informed of progress on the house we were buying from his client. All queries sorted out quickly and efficiently. Would definitely recommend him and Jackson Stops

Beverley · 25 May 2024

Agent replied · 13 June 2024

Dear Beverley, thank you for your 5 star review and we are delighted to hear about your positive experience, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Google

Negin Mozafari worked conscientiously and professionally to achieve an amicable rental agreement in a tight time frame. She answered all issues raised in writing, ensuring there was no misunderstanding, which was crucial to achieving success. I have no hesitation in recommending Negin in the Teddington office of Jackson-Stops.

Fred · 18 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I easily recommend to work with Jackson-Stops, Teddington if you're looking for a rental in the area. During our research, Tom kindly helped us to find the right place, and again handled all procedures professionally. Thank you, guys! ---- Editing this comment after 3 years: I haven't changed my mind :) Moving out this time, and again their help during this process proved that how they are good at their jobs. Thank you so much, all! I really appreciated it.

Ozan · 18 June 2023

5/5

Google

The rental market is really crazy at the moment and it's been really hard to get any call backs from Estate agents generally - always being sent to online bookings and emails, but I got a call from Charlie. He not only offered alternatives to properties that were no longer available, he took time to fully understand my requirements, have a bit of a chat and generally made me feel very valued as a potential tenant - even calling the day before a viewing just to confirm it - I very much appreciated that friendly and human-touch approach and would certainly head back to Jackson-Stops in future for this level of service!

Charley · 18 June 2023

5/5

Google

I had been looking for a rented apartment. Due to the difficult state of the market it was quite a challenging task. Thanks to Jackson-Stops, who provided professional help, I have found an apartment that matches my requirements. Big thanks to my agent Veronika, who provided all possible support throughout all the process of tenancy application. She helped me to clarify all ambiguities. I should note I have got fast, professional and just in time answers to all my requests. I definitely recommend this agency.

Anya · 18 June 2023

5/5

Google

While I was searching for an apartment in the Richmond Area I came in contact with Charlie Southall, and I can not well enough express my gratitude for his help and professionalism through the entire process - especially taking into consideration how helpful and efficient he was when I told him I had to cancel the letting agreement, for personal matters. It was a great privilege being under the help and assistance of Charlie, and I would give him my warmest and strongest recommendation - professionalism, caring, reflected and understanding in a great combination, making the process of renting a property very comfortable. 10/10!

Robin · 18 June 2023

5/5

Google

Recently met a very pleasant gentleman, Mr Jamie McDonald, the Manager of Jackson-Stopps in Teddington. Needed an urgent property valuation. He was very courteous and extremely professional in his approach, and completed the request very promptly. Extremely pleased with the level and style of service provided. Thank you!!

Gurdip · 18 June 2023

Agent replied · 17 June 2024

Dear Gurdip, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

From my first contact with Jackson-Stop, Richmond, I received an exceptional level of professional competence and customer care in each single interaction.I found a constant and efficient guide by Veronika Zidulina, she has been able to provide any guidance we needed for renting a valued terraced house in Richmond. Veronika has always been available at all time, impeccable in any detail, from the viewing, to the contractual agreement, all the paperwork involved and arrangements in person. It is really important to have a trusted agency when moving house, I feel lucky and gratified with Jackson Stops, Richmond, and their agents.

Silvana · 18 June 2023

5/5

Google

I hadn't worked with Jackson-Stops before and have been pleased at the excellent service provided by Charlie and Tom, in what was a relatively complex situation of having to arrange a rental for another (not local) person as part of a company let, so 3 parties involved in the rental. Charlie showed us round the apartment, and answered all our questions promptly and knowledgeably. He was able to schedule a second viewing for a company surveyor at short notice. He's kept me informed at every step and guided us through the process with reassurance and appropriate touches of humour. It's clear he has built up a good relationship with both the current tenants and the landlord of the property, which gives me confidence it will continue to be a good experience. Happy to recommend Jackson-Stops on the basis of the great service I've received.

Judi · 18 June 2023

5/5

Trustpilot

Outstanding Service

I have used Jackson-Stops Northampton namely dealing with Nick Pattison to sell two properties. The last being a flat in Northampton. The service received from initial contact up to completion was administered most professionally by Nick Pattison. I was kept fully informed as the sale proceeded and could not have enjoyed better service. Clive & Vicki

Clive · 16 September 2022

Agent replied · 13 June 2024

Dear Clive, thank you for taking a moment to review our Northampton team. We're delighted their professionalism evidently shone through. Best wishes from us all at Jackson-Stops.

5/5

Google

We contacted Jackson-Stops about a sought-after property being advertised and Charlie did a great job supporting us from the initial viewing to the final moving in. He was very responsive and professional throughout the process. We would highly recommend Charlie and Jackson-Stops.

Echo · 18 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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