Every review we hold for the Teddington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe’ve had a great experience recently
We’ve had a great experience recently, specially with Tallulah Keating who has been taking care of our needs. She has been very understanding and efficient with our requests, always kindly communicating and on top of things. I hope Jackson Stops continues providing the quality and professional service they have so far!
Andrea · 18 October 2023
Agent replied · 13 June 2024
Dear Andrea, very good to hear about your great experience with Tallulah, and we will indeed continue to provide a quality, professional service! With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
TrustpilotRental complaints
I have written to their complaints about my experiance renting from a property in Canterbury area. Had CO leak. Unsafe property,Not respectful or honest messages from agent and property owner.
Sheri · 16 November 2024
Agent replied · 24 December 2024
We are sorry to read your review of the experience you have had. We acted on a 'tenant finding only' basis for this landlord and as a result the management of the property is carried out directly by them. We are sorry that you have experienced shortcomings in this area, and we have responded to you directly.
★★★★★ 5/5
GoogleMany thanks Elouisa Jones-Gray from this agency for good service and quick response. She is very helpful and punctual lady who help me in my property search. I liked work with her. Highly recommend.
Olga · 19 June 2016
Agent replied · 17 June 2024
Thank you Olga for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
★★★★★ 5/5
TrustpilotJackson-stops - Woking - 5 stars
Excellent, professional service from Jackson Stop, Woking.Our bungalow in West End, Woking had been up for sale on and off for 6+ years with various agents. Within weeks of appointing Jackson Stops, Woking we had four offers!The sale was fully completed in under six months in the middle of a pandemic. We also got the full asking price. I am very happy to recommend their top class, 5 star service.
Darwen · 27 October 2021
Agent replied · 13 June 2024
Dear Darwen, we are delighted to hear our Woking team achieved such a successful sale for you. It's clear their professionalism, local knowledge and experience shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotPaula and Jodie at Jackson Stops…just awesome!
Paula and Jodie at Jackson Stops (rentals) have been amazing, we were asked to vacate our rental property and were struggling to find anything suitable....Paula fully considered our needs and wants, found us an awesome cottage and sold us to the landlord as fantastic tenants for a long term rental. Can't thank them enough for looking after us so well and helping us find a house we could call home.Fully recommend them.
Sarah · 30 May 2021
Agent replied · 13 June 2024
Dear Sarah, we're really pleased to hear your experience of our Newmarket rentals team and are glad you're now settled in to a home you love. Best wishes from us all at Jackson-Stops
★★★★★ 5/5
TrustpilotThe team were extremely professional…
The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.
Helen · 26 January 2024
Agent replied · 13 June 2024
Dear Helen, thank you for taking the time to leave a review and we are delighted to hear that you received a professional service that you would whole heartedly recommend. Best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleGreat service from Katie and the team!
Lauren · 18 June 2023
Agent replied · 17 June 2024
Dear Lauren Mullet, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I recently rented a new home via Jackson-Stops and we were supported by Lara Hammond who was absolutely excellent to deal with. She made the process very smooth and provided a professional service while offering great advice which we very much valued. We would definitely use them again and highly recommend! Thanks
Josh · 18 June 2023
Agent replied · 17 June 2024
Dear Josh, Thank you for your kind comments regarding Lara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding service from Jackson-Stops Woburn
We are extremely pleased with the service we received from Jackson-Stops Woburn.All the staff were friendly, helpful and professional.Tracy gave us detailed information on our viewing and Anthony supported us and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops Woburn to everyone. Thank you for helping us every step of the way towards us buying our new home.Karen and Paul
Karen · 24 June 2022
Agent replied · 13 June 2024
Dear Karen and Paul, thank you for your five star review of our Jackson-Stops Woburn team, we're delighted their professionalism and expertise shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent professional service
Excellent professional service that went the extra mile to be able to get everything done very quickly. Cannot rate highly enough. Special mention to Shari, Wilmslow brilliant!
Niall · 24 August 2020
Agent replied · 13 June 2024
Dear Niall, thank you for your review. I will certainly make Shari aware. Wishing you all the very best for the future. Jo from the marketing team
★★★★★ 5/5
TrustpilotOutstanding service from Jackson-Stops We are extremely pleased with the service we received from Jackson-Stops Alderley Cheshire
Outstanding service from Jackson-Stops Alderley Edge, We are extremely pleased with the service we received from Will at Jackson-Stops All the staff were friendly, helpful and professional.Will gave us detailed information on our viewing and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops to everyone.Thank you for helping us every step of the way.. Would highly recommend 👌 👍
BEX · 30 July 2022
Agent replied · 13 June 2024
Hi Bex, thank you for taking the time to leave a review, and we are pleased that you received such a professional, friendly and helpful service from Will and the team at our Alderley Edge branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotI've been a landlord with Jackson Stops…
I've been a landlord with Jackson Stops East Sussex for several years now. The team have helped me during a particularly difficult time and with a very bad tenant. In particular I can say Katie, Helen, Bronwen and Becky in accounts have been absolutely fantastic. Katrin has just taken over as my letting agent and I'm sure I will have just as good a relationship with her. I cannot recommend them highly enough!
Jenny · 4 February 2021
Agent replied · 13 June 2024
Dear Jenny, thank you for taking time to leave your review from a landlord's perspective, highlighting how our team have supported you over the years. We've every confidence in Katrin's ability to ensure your experience is consistently postive. Very best wishes from all at Jackson-Stops.
★★★★★ 5/5
GoogleVery professional service and an excellent selection of properties on offer. Ellie and the team were friendly to deal with and quickly got us set up in our lovely new flat in Teddington.
Luke · 19 June 2016
Agent replied · 17 June 2024
Thank you Luke for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
★★★★★ 5/5
GoogleI was relocated with my job a few weeks ago and Jackson-Stops Richmond done a fantastic job in helping me find a property. Being from out of London their knowledge of the area is what really impressed me the most, we managed to view, get an offer accepted and move in all within a week!. Couldn't thank Jade enough.
Sophie · 18 June 2020
★★★★★ 5/5
GoogleJackson Stops & Staff is the jewel of the High Street ! I was initially recommended to use this agency by a local tradesman & I haven't looked back!
I have always received the highest customer service for both sales & rentals & the behind the scenes staff are awesome!
In the management of my rental properties Mark & his team have gone the extra mile ( literally!) time & time again.......
I would highly recommend this agency to anyone.
Alison · 19 June 2017
Agent replied · 17 June 2024
Hi Alison, thank you for your kind words, it is always a pleasure to help you with finding a new tenant. We look forward to many more years of assisting and are delighted to help any way we can. Kind regards, Ellie, Jackson-Stops & Staff, Teddington
★★★★★ 5/5
GoogleI have been looking at moving to Teddington and was recommended Jackson-Stops by a friend who lives in the area. Isabel has been amazing at keeping me up to date with new property’s that come onto the market.
Chelsea · 18 June 2023
★★★★★ 5/5
TrustpilotOutstanding Customer Service
Outstanding customer service, friendly professional Sales and Letting staff. Isabelle and Helen in the Sevenoaks branch have been most helpful, such extensive knowledge too. The best Estate Agency I have ever dealt with. No matter how busy, they try their upmost to respond to enquiries promptly.
Kate · 2 January 2024
Agent replied · 13 June 2024
Dear Kate, what a wonderful review - thank you. we are so pleased that the service you received was outstanding. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleAlex was very helpful and made the process a lot easier and stress free for mePositiveProfessionalism
Emma · 18 June 2022
Agent replied · 17 June 2024
Dear Emma, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
Trustpilot20 years of top quality management service .
Having been with Jackson-Stops for over 20 years , I have nothing but praise for the Agency. I would single out Margaret Heath in the Property Management department as a very special person who deals with every problem with ease, making life so much easier. Thank - you Margaret.
Ian · 19 October 2023
Agent replied · 13 June 2024
Dear Ian, thank you for your review and it's wonderful to hear that you have nothing but praise for Jackson-Stops and Margaret in particular. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotPaula & Jodie were wonderful to work…
Paula & Jodie were wonderful to work with and ensured my family’s move was smooth! Highly recommend them!
Briana · 23 February 2022
Agent replied · 13 June 2024
Dear Briana, thank you so much for your five star review of our Newmarket team, we're glad they guided you safely and smoothly through your move. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleJSS have been managing our Teddington property for seven years and have provided an excellent service. We have been lucky to have the same person running the service and overseeing our property throughout that time.
As we spend a lot of time abroad it i a great relief to know that JSS are finding tenants, checking them and monitoring how the property is looked after. They advise on all aspects of management and thir fee is, in my view. value for money.
In seven years we have had hardly any time at all when the property has not been rented out (voids), perhaps ten weeks in seven years. Excellent
Chris · 19 June 2016
Agent replied · 17 June 2024
Thank you Chris for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
★★★★★ 5/5
TrustpilotExcellent service all round
Colin · 2 September 2025
Agent replied · 23 September 2025
Dear Colin, thank you for your five star review of Jackson-Stops!
★★★★★ 5/5
GoogleChloe Williams helped us find a place and guided us through the renting process from start to finish. She has been absolutely fantastic and has done everything possible to make our move as easy as it can be.
Seren · 27 May 2024
Agent replied · 17 June 2024
Dear Seren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleWhile we ultimately decided to discontinue our buying process we had a good experience with both Kris and Andy, They were friendly, easy going and gave fair and honest advice on our situation the whole way through. When we decide to start the process up again we will be giving them a call
Zoe · 18 June 2023
Agent replied · 17 June 2024
Dear Zoe, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Marilyn Plews, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
