Trusted Agent profile · Teddington
★★★★★
1,166 reviews across 2 platforms
36 High Street, Teddington, TW11 8EW
Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 676 Google reviews rated 4.9.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
TrustpilotJackson-Stops team
Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.
Dear M, thank you for taking the time to leave a review for our Reigate team, and we are pleased that you thought the team did a great job when selling your home. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotExcellent
Toby, Guy, Freddie and Trudy in the Mid-Sussex Jackson Stops office were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!
Dear Adam, it's always fantastic to hear that our staff are outstanding - thank you! To know that you felt the team was professional, ethical, efficient and friendly is wonderful. We will share your kind words with the Lindfield team. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotGood experience
I've been living in a flat managed by Jackson-Stops Teddington office for the past 2 years. Throughout my time, I've found issues attended to relatively quickly and efficiently. Tallulah Keating has recently taken over as the property manager and I've found her to be especially courteous and highly responsive in her approach.
Thank you for taking the time to leave a review for our Teddington team and we are glad to hear you've been met with responsiveness and courtesy. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJackson Stops helped us purchase our dream home…
We recently purchased our dream home through Jackson Stops and can’t speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant
Dear Craig, thank you for leaving such a positive review about your experience of the wonderful personal service you received from Jackson-Stops. Best wishes from us all at Jackson-Stops.
5/5
GoogleWhen we first came to Teddington in 2006 - as tenants looking for a house to rent - we quickly learned that Mark and the Rentals team were trustworthy, well organised, and good at getting things done. When we moved away from London 3 years ago and needed an agent to manage the letting of our Teddington flat they were our first choice, and they have exceeded our expectations in every aspect of the marketing and management process. We frequently recommend them to friends looking for a good estate agent in Teddington - they are absolutely first class.
Dear Alcina, Thank you very much for your great review regarding our Teddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleFantastic service by Robert at Jackson-Stops & Staff. Very professional and always contactable. Robert went above and beyond to ensure the purchase went through very quickly and really helped to speed up the whole process. Highly recommended.
Thank you very much for your kind review Randika. I wish you happiness in your new home. Regards, Robert, Jackson-Stops, Teddington
5/5
TrustpilotThe Tunbridge Wells branch has managed…
The Tunbridge Wells branch has managed my property for several years. They have done this extremely well. The experience has been courteous and professional, staff always available; tenants have been looked after and quickly replaced once they leave; maintenance is attended to quickly with minimum fuss; and rent has been paid-on within a couple of days of receipt. This has been very reassuring as an owner. I would have no hesitation in recommending them to anybody else.
Dear Peter, thank you for taking time to leave your review from a landlord's perspective, highlighting how our Tunbridge Wells team have supported you over the years. Best wishes from us all at Jackson-Stops.
5/5
GoogleFantastic staff especially Isabel! 🙂 …
Dear Robyn, Thank you for taking the time to leave a lovely review regarding Isabel. Kind regards, Marilyn Plews, Customer Relations Team
4/5
GoogleI had easy rental experience thanks to Jackson-Stops Teddington, and in person, to Anisa Sherifi who was really helpful, detailed in her explanations, and measured in her overall approach. I am so looking forward to my move on 4 th October and it’s in no small part thanks to her and the whole team!
Dear Nataliia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 4 star review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleWorking with Chloe Williams from the Jackson-Stops Teddington office was a delight. She was very professional, very friendly and we received a great service from her. We genuinely felt that she had our best interest at heart while helping us look for a new home..she was great.
Dear E A, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotRachel Kasule from Jackson Stops…
Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
5/5
GoogleIsabel Cosic at Jackson Stops is a very well informed, efficient and helpful agent. She was always prompt to respond to queries, and was clear in her communication between myself and the seller. She is very approachable and friendly, and knows the West London property market well.Highly recommended.
Dear EmmaE, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
Trustpilothassle free
hassle free, expertly handled.
Dear Mark, we're delighted that your experience with Laura was hassle-free and expertly handled. Thank you for your five star review of Jackson-Stops.
5/5
GoogleMassive thanks to Jackson Stops in Teddington. Probably the fastest letting on record in London! Great job by Mark and the team and particularly well led by Ellie. Top level service all round. Thanks again
Hi Pete, it’s always a pleasure to help and we’re pleased you came back home! Really glad you have been so happy with our service and we look forward to helping you again in the future. Best wishes, Mark, Ellie and the Teddington Team
5/5
GoogleIt was a pleasure working with Natalie who is very insightful and professional, she kept me updated and had good and honest discussion, not pushy and shared good long term view. Would recommend her and her team if you are looking for an agency in the area.
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Natalie, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
GoogleI recently rented a home from Jackson-Stops. I was supported throughout the process from the onset, from viewing the property, to picking up my keys and moving into a beautiful home. Tom Ridgeway, the Assistant Lettings Manager, made a stressful situation of an impending move seamless and guided me with all steps throughout the process. I would highly recommend Tom and Jackson-Stops. Thank you
5/5
GoogleNatalie and Beth have been so helpful in assisting me with market advice and sourcing the right tenant. I Highly recommend using the local agent in your town as they are very knowledgeable.
Dear Harriet, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleI recently went out viewing with a friend who was looking with Isabell Cosic from Jackson Stops Teddington and she was fantastic and had great knowledge of the local market, I highly recommend.
Dear Mark, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleJust spoken with Sophie on the phone and just wanted to write a review because of how professional and nice she was to me. As a first time buyer she helped me so much and would definitely recommend.
5/5
GoogleMark and his team provide a very helpful and professional service. Always available to help and only too happy to take on responsibility where required.
Dear Terry, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleMark and his team at Teddington have been the letting agents for our house since 2003. We have just started with our fourth tenant and the tenancy transition has been rapid and stress free for us. it is testament to the quality of their service that we have stayed with them as landlords for so long.PositiveResponsiveness, Professionalism
5/5
GoogleI have been working with Jackson Stops for over 7 years. They have always found good tenants for us, which I think is the most important factor for a landlord. Their fees are reasonable. There is a strong personal relationship with the team which I appreciate very much. I would strongly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOn a journey of finding a new property, and Katie from Jackson stops has been THE best. In what is a really stressful time, she is a friendly well mannered lady, and has bent over backwards in order to fit us in and help find us the perfect move. So far so good 👍🏼 …
Dear Charlotte, Thank you for taking the time to rate your service with our Jackson-Stops office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRecently dealt with JS Teddington, for our property search and was very impressed with Kris and his team.
Dear Robin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
