Trusted Agent profile Β· Teddington

Jackson Stops Teddington reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,166 reviews across 2 platforms

36 High Street, Teddington, TW11 8EW

Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 676 Google reviews rated 4.9.

Google logo

4.9 / 5

676

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Google

I recently rented a flat from Jackson-Stops, Mr Roman attended to us during the processes, he was very professional, well experienced and helpful. Nice experience.πŸ‘ …

George Β· 16 March 2026

5/5

Google

I was looking for a property within the teddington area and came to the branch for advice and help. Natalie, who had a great understanding and knowledge helped me massively with this. The service from her was very good. I recommend.

Jake Β· 18 October 2024

Agent replied Β· 24 October 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

The best letting agency for Military!

I’ve lived in Newmarket for 4 years and the Jackson Stops Staff has been nothing short of amazing! Being Active Military you hear of the horror stories with letting agents and I have had zero issues. I deployed 3 times while here and each time Paula & Jodie stopped by my apartment, checked on it, adjusted the thermostat if needed & they checked on me as well. They really treat you like family. Even during my move out inspection I hired a bad cleaning company and they reported the company to base housing to help other service members not use them as well. They truly care & go above and beyond if I could have stayed 4 more years I would have stayed in my apartment! I’ll miss Peel House & The Jackson’s Stops Team in Newmarket. If your Active Duty & you want a smooth transition in and out I highly recommend this company! I’ve lived overseas for 10 years & i’ve never had a better experience than HERE!

Latrice Β· 29 August 2021

Agent replied Β· 13 June 2024

Dear Latrice, thank you so much for your heartfelt appreciation of our Newmarket team, we are sorry you are leaving the area and wish you every happiness in the future. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Best in Mid Sussex!

Toby, Guy and Alice deserve every success. Selling houses is not easy but they really maintained positivity and creativity throughout the whole process. Unfortunately we gave them a real curveball with a tricky neighbour but they dealt with the issue and smoothed out the process to successful completion. I don't think anyone else would have been able to achieve this. They are a pleasure deal with and will go that extra mile to make things happen. Their advice was spot on from beginning to end and I cannot recommend them highly enough.

Hamish Β· 21 August 2021

Agent replied Β· 13 June 2024

Dear Hamish, thank you for taking the time to leave this review, acknowledging Toby, Guy and Alice's experience and hard-work. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great Team, Great Job, Well Done & Thank You

Jackson-Stops (Woburn) are by far the best Estate Agent I have worked with, every member of the Team is knowledgeable, helpful and pro-active at keeping you informed of what is going on.They recently completed the Sale of our House, which was a tough sell during very difficult times (COVID-19 Lockdowns etc), but they were resilient to all of the challenges and got it done...I would highly recommend them as an A* Agent!Great Agent, Great Team, Well Done & Thank You

Jim Β· 5 August 2021

Agent replied Β· 13 June 2024

Dear Jim, we're delighted to see your glowing review of our Woburn team, thank you for your kind words of appreciation. Best wishes from us all at Jackson-Stops.

5/5

Google

Katie Goodman has been helpful with our moving process, responding to any questions we’ve had imminently.

Sarah Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Sarah, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Highly recommend - 10/10 service!

We recently sold our house via the Dorking branch of Jackson-Stops and can highly recommend them. Their service was excellent, from the valuation to advice, they were highly professional from start to finish. Perhaps their most impressive skill is their communication, always one step ahead of us, they kept us informed and offered advice all along the way. This is true of the whole team but in particular 100% excellent service was delivered by Chris Fairclough, whose advice, calm steering and all round friendly sound service was second to none. Please use them!

Jane Β· 27 July 2021

Agent replied Β· 13 June 2024

Dear Jane, what a lovely review, many thanks for sharing your experience of our Dorking team, we're delighted to hear they delivered such a skilled and professional service. Best wishes from us all at Jackson-Stops.

5/5

Google

Our lettings agent Jade was incredibly helpful and responsive. She has answered all our questions promptly and we're very happy with the property and the service we've had. We managed to view a flat and have an offer accepted within a few days, and even when all the paperwork was signed and referencing cleared she has still helped us with any questions or requests we've had.PositiveResponsiveness, Quality, Professionalism

Ben Β· 25 August 2020

5/5

Trustpilot

Fantastic service and experienced staff

We had fantastic service from the knowledgeable, experienced staff at Jackson Stops. Michelle is patient, diplomatic and highly capable of managing the process of selling a property.

Dorset Β· 3 May 2022

Agent replied Β· 13 June 2024

Thank you for taking a moment to review our Bridport and Dorchester team, highlighting Michelle's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A first class organisation

From my initial contact with Jackson Stops office in Sevenoaks I have been totally impressed at the sheer professionalism of every member of staff I have dealt with. Having never let out a property before I was a complete novice and no question from me was ever ignored no matter how trivial it was. Communication from day one was excellent and continues to be so. They clearly know the local market as my property was let within a few days of being advertised. I'm also benefitting from their full management service which takes a great weight off my mind. Although my thanks go mainly to Isabelle and Helen as they are dealing with me, the rest of the team when I have had dealings with them have been similarly impressive.

Julian Β· 2 July 2021

Agent replied Β· 13 June 2024

Dear Julian, thank you for highlighting how supportive you found our Sevenoaks team, from a first-time landlord's point of view. Best wishes from us all at Jackson-Stops.

5/5

Google

We are at the beginning of a rental agreement with Jackson Stops Teddington and so far we are happy with the service we received. Everyone has been very professional and attentive, from the first contact with Mark Birch regarding Francesca's service. Francesca helped me with everything I needed. She is very kind, caring and professional, returning emails quickly. I am happy and grateful to have had her help in the process of renting the property. Thank you so much, Francesca!

Fernanda Β· 18 June 2021

Agent replied Β· 17 June 2024

Dear Fernanda, Thank you for taking the time in providing such lovely comments about Mark and Francesca in our Teddington office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team

5/5

Google

We had a really fantastic experience with Jackson-Stops. Francesca was really helpful and informative throughout the whole process! Every email and question was answered quickly and efficiently. As a first time renter she made the process very smooth experience and found us the perfect place after our first phone call. Highly recommend Francesca especially, and Jackson-Stops if looking to rent in the Teddington area.

Emma Β· 18 June 2021

5/5

Trustpilot

Very satisfied customer who bought and sold back to back

I managed to sell my home of 19 years and buy an exceptionally wonderful smaller home, both through Jacksons in Dorking. Jacksons generated significant real interest in my home and ensured it was pictured well, displaying it's positives and advising me along the way. We managed to back 2 back the deals and while there were some difficulties down one end of the short chain, the communication was quick, clear and I was always fully informed - facing no surprises. In the event that I was selling or indeed buying again, I would be happy to deal with the Jackson team - all were very impressive and focused on getting the deals over the line with minimum stress.

Johnny Β· 17 June 2021

Agent replied Β· 13 June 2024

Dear Johnny, thank you for sharing your experience of our Dorking team, helping you sell your property and find your next home with minimal stress. Best wishes from us all at Jackson-Stops.

1/5

Trustpilot

Deserves no stars!

Deserves no stars!! Shocking service by this estate agent, doesn’t promote your property at all, leaves it sitting on the website for months with no contact from them whatsoever!!There’s plenty of estate agents out there who will advertise and promote your property in order to seal a sale.Don’t waste your time with these people.

Lisa Β· 29 January 2024

Agent replied Β· 13 June 2024

Dear Lisa, we’re dismayed to read your review, and would be grateful if you could contact us at info@jackson-stops.co.uk with details of which office you dealt with, so we may look into this further. With best wishes from all at Jackson-Stops.

5/5

Google

William Gladstone-New (Sales Manager) came round to value my property recently and he was absolutely delightful. Great knowledge of the local market and got the valuation spot on. We will definitely be using him to sell the flat.

Sasha Β· 8 November 2024

Agent replied Β· 8 December 2024

Dear Sasha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

5/5

Trustpilot

We recently completed on a house via JS…

We recently completed on a house via JS with James who was an absolute pleasure to work with, he was recommended to us by a friend and we would in turn recommend him to anyone looking to buy a new house. Very professional, friendly, helpful and made himself available even at the awkward times we needed which we really appreciated! James greeted us with a bottle of champagne when we came to collect the keys which was a lovely touch.

Of Β· 26 May 2021

Agent replied Β· 13 June 2024

Thank you so much for reviewing your experience of working with James at Jackson-Stops, we're delighted your purchase went so smoothly and wish you every happiness in your new home.

5/5

Trustpilot

Brilliant service as a purchaser.

I have recently purchased a property which was being marketed by Jackson-Stops. The agent I dealt with was very friendly, he arranged viewings quickly and was very attentive during the whole process- helping me with any queries I had along the way. Upon completion, he delivered the house keys to me so I could continue packing and also gave me a bottle of champagne as a congratulations gift. Excellent service as a purchaser- I would highly recommend to anyone looking to sell their house.

Holly Β· 24 May 2021

Agent replied Β· 13 June 2024

Dear Holly, thank you so much for reviewing your experience of our Chelmsford team. We're glad you found our staff attentive and thoughtful. Enjoy your new home! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Having dealings with three of the…

Having dealings with three of the Jackson Stopps,regional offices Burford /Norfolk/and most recently Chelmsford. I can honestly say,every member of the staff in all branches have been more than helpful,and pleasant. Estate agents having,what is usually a well deserved reputation,we have not once come upon any of that condescending attitude,which has become expected,of the breed ! In fact our most recent experience , with James at the Chelmsford branch ,we feel he has become like a family friend to us,which of course makes the whole experience (moving home being one of life β€˜s most stressful times),so much more pleasant. All told,we would definitely recommend the company to friends and family.GPS

Gillian Β· 24 May 2021

Agent replied Β· 13 June 2024

Dear Gillian, thank you so much for your review which emcompasses so many of our branches. We're proud to hear you've been well served by them all and know James will be touched to hear how highly you regard him. Best wishes from us all at Jackson-Stops.

5/5

Google

This company quickly found tenants. Great service, fast responces, friendly atmosphere in the office. After the first visit to the agency, I felt trust in them and even told my daughter about it. I have never experienced such trust in real estate agencies before, so I would highly recommend them even to my parents! Thank you Charlie!

Ainura Β· 18 June 2022

5/5

Trustpilot

Anthony is a knowledgeable and…

Anthony is a knowledgeable and professional practitioner who knows his market segment extremely well. He provides sound advice and works hard to achieve the best deal possible for his clients.

John Β· 20 September 2021

Agent replied Β· 13 June 2024

Dear John, thank you for your review, highlighting Anthony's expertise and work ethos. Best wishes from us all at Jackson-Stops.

5/5

Google

My wife and I rented a flat in Teddington and we were delighted by the service we received. Tom Ridgeway was fantastic and gave us great advice throughout the process! Highly recommended firm especially in the Tedington area!

Jonny Β· 19 June 2019

Agent replied Β· 17 June 2024

Thank you, Jonny, for your review. It was a pleasure meeting you and your wife and we truly hope you have a fantastic time in Teddington! Best wishes, Tom and the Jackson-Stops Teddington team.

5/5

Google

Jackson-Stops have been incredibly helpful with my search for properties in the Richmond area, Zyan Ansari in particular. He's always available and has been incredibly supportive answering all my questions and suggesting properties I couldn’t have found anywhere else.

Daniel Β· 19 October 2024

Agent replied Β· 24 October 2024

Dear Daniel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Google

Chloe was very helpful and sincere.

Sezgi Β· 19 January 2024

Agent replied Β· 17 June 2024

Dear Sezgi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

5/5

Google

I want to express my gratitude to Chloe and Johanna for their outstanding service. Their prompt responses and professional guidance made the entire renting process smooth and stress-free. I truly appreciate their attention to detail and willingness to address any concerns. Highly recommend their expertise for anyone in need of a reliable lettings consultant!

Has Β· 19 January 2024

Agent replied Β· 17 June 2024

Dear Has, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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