Trusted Agent profile · Teddington

Jackson Stops Teddington reviews

4.8

★★★★★ Excellent

1,166 reviews across 2 platforms

36 High Street, Teddington, TW11 8EW

Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 676 Google reviews rated 4.9.

Google logo

4.9 / 5

676

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Toby and all the Jackson-Stops team…

Toby and all the Jackson-Stops team have been amazing! They are so professional, helpful, easy to contact and go that extra mile. If we buy or sell in the future we will of course use Jackson-Stops.Thanks Toby!

Libby · 29 April 2021

Agent replied · 13 June 2024

Dear Libby, thank you for your glowing review of our Jackson-Stops Mid Sussex team, Toby in particular. Best wishes from us all.

5/5

Google

Chloe were very professional, efficient and helpful. I highly recommend them.

Behrouz · 19 January 2024

Agent replied · 17 June 2024

Dear Behrouz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Anisa was incredibly attentive and ensured we secured a property that was hotly competed for.

Stephen · 11 April 2025

5/5

Trustpilot

We purchased our first property through…

We purchased our first property through Jackson-Stops. From start to finish they were amazing.Throughout the whole process they kept in contact with us either through email or telephone call. Keeping us up to date with updates from the seller or the solicitor. Even when we were waiting for long periods of time for information, they would keep us informed that they are doing all they can to keep the process moving.Once we completed and we went to pick up the keys, we were greeted with friendly and chatty employees who were really happy for us. They even gave us a bottle of champagne which was a really thoughtful touch. They even said if they ever needed us we could contact them which we felt reassured and felt like we had support even after completion.We will definitely go back to Jackson-Stops for future purchases.Thank you again!George and Olivia

George · 11 February 2022

Agent replied · 13 June 2024

Dear George and Olivia, thank you so much for your glowing review. We're proud of our team's professionalism, experience and friendly approach guided you safely through your purchase. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops , Burnham Market

We would like to offer special thanks to Jackson Stops in Burnham Market. Tim, at the outset, then Carolyn and Jo, were always extremely professional and competent as well as calm and very pleasant, steering us through the sale. We certainly appreciated this help and would not hesitate in recommending them to others.

Rke · 9 May 2024

Agent replied · 13 June 2024

Dear Rye, we will pass on your kind words and thank you for taking the time to leave a review. We are pleased to hear that your experience with our Burnham Market team is one that you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Google

Very friendly and helpful staff at Jackson-Stops in Teddington. Katie was great and attentive every step of the way.

Louis · 18 June 2023

Agent replied · 17 June 2024

Dear Louis, Thank you for your kind comments regarding the Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jackson-Stop Richmond branch has been excellent to deal with over the last 4 years. During my time dealing with Charlie Southall, I have experienced exceptional service. There is excellent communication and clear expectations when it comes to lettings. No matter where your application is, you will always know where it stands.

Deepak · 18 June 2023

5/5

Google

Kris Gauson at Jackson-Stops Teddington was so wonderful at guiding us through the process of selling and buying. He is responsive, professional and extremely knowledgeable. I would highly recommend!

Adelle · 18 June 2022

Agent replied · 17 June 2024

Dear Adelle, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Margaret Heath is the best

Margaret Heath is the best. She goes out of her way to be helpful.

Roz · 19 October 2023

Agent replied · 13 June 2024

Dear Roz, another wonderful review for Margaret! Thank you. With best wishes from everyone at Jackson-Stops.

5/5

Google

We were in a hurry to find an appropriate apartment, having very recently moved to the UK from overseas. Chloe, Natalie and the rest of the team did a fantastic job finding us an apartment and helping us through the various processes required. We would work with them again anytime. Many thanks.

Gary · 18 May 2024

Agent replied · 17 June 2024

Dear Gary, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team

5/5

Google

JSS has been letting my property for over 8 years. Mark Birch is excellent. I particularly value his willingness to help with any queries. His team is equally helpful and responsive. I am very pleased with the service JSS provides and would recommend them unreservedly.

Yvonne · 19 June 2016

Agent replied · 17 June 2024

Thank you Yvonne for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.

5/5

Google

We have received impeccable service from the team at Jackson-Stops Richmond. At the viewing, Tom was very patient and honest when answering all of our questions, and was very knowledgeable. Cody, who we had been liaising with has also been incredibly responsive throughout, and has provided speedy and efficient services. We are so grateful for this brilliant team, who are professional and genuine people. Five stars!!PositiveResponsiveness, Professionalism

Jasmine · 18 June 2021

5/5

Google

I am truly impressed with the service that Jackson Stops have given me over the last two years. Each question and request for assistance has been met with timely constructive help and guidance. Mark and his team are excellent. They have earned my loyalty and I would not hesitate to recommend them if you are looking for a professional team to help let your property.PositiveResponsiveness, Quality, Professionalism

Broma · 18 June 2021

5/5

Google

Over 10 years worked with both rentals and sales sides. Both groups provided excellent service - Mark and his team managed property flawlessly. The sales process handled by Robert ; Joe and Dan was also excellent. All knew of transaction and contributed seamlessly although Joe primary contact. Found high quality prospective buyers and got price to a level above our expectation. Maintained momentum of transaction right through to completion. Highly recommended

G · 18 June 2020

5/5

Trustpilot

Brilliant work !

Jodie and Paula were simply outstanding! They made the move effortlessly and pleasent .very professional but also extremely friendly.could recommend them high enough .keep up the good work girls !

Brett · 1 April 2022

Agent replied · 13 June 2024

Dear Brett, thank you for taking the time to write a review of our fantastic Newmarket lettings team. Best wishes from us all at Jackson-Stops.

5/5

Google

Called the office for sales market advice, William was very knowledgeable and friendly

Lucy · 21 October 2023

Agent replied · 17 June 2024

Dear Lucy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind Regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

Karl was great to deal with

Karl was great to deal with, always answered his phone and we where kept informed all the way to completion.

Kevin · 30 March 2023

Agent replied · 13 June 2024

Dear Kevin, thank you for taking the time to leave a review for Karl at our Lancashire branch. Best wishes from all of us at Jackson-Stops.

5/5

Google

We found the sales team at Jackson Stops to be highly professional, especially throughout this very challenging COVID season. Realistic expectations were agreed regarding the sale price, marketing and appointments were handled efficiently and we were very happy to receive a few acceptable offers. When an agreed sale fell through, a further sale was promptly agreed. We have no hesitation in recommending Dan, Karl and team.

Carol · 18 June 2021

5/5

Google

Tom and his team have been excellent throughout the process and with great communication. Would highly recommend.

Emms · 18 June 2023

Agent replied · 17 June 2024

Dear Emms, Thank you for your great 5 star review, and mentioning your experience with Tom in our Teddington office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My first impression with Jackson-Stops Richmond is good. Charlie Southhall contacted me and arranged viewings just one day after my online enquiry. It's quick and made me feel valued as a potential tenant. Although I don't consider looking for a flat in Richmond anymore, I recommend this friendly agency!

Mengdan · 18 June 2023

5/5

Google

Katie from Jackson Stops has been so helpful to me and my partner. We’ve been looking for a flat to move in together, and they have always called us when any flat with our specifications has come up. Katie and Jackson Stops have made this process so easy and stress free. I would definitely recommend going to them if you’re looking for a new home.

Dani · 18 June 2023

Agent replied · 17 June 2024

Dear Dani, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Top marks to Lottie and the team!

Thanks so much to Lottie and the team for steering us through a long and complicated sale! Lottie was always on hand to answer questions, offering solutions and brilliant advice. Top marks all round!

Emma · 11 May 2021

Agent replied · 13 June 2024

Dear Emma, thank you for describing your experience working with Lottie and our Newmarket team. Best wishes from all the staff at Jackson-Stops.

5/5

Trustpilot

High quality and substantial publicity

Very good brochure and a great amount of publicity.

Rodney · 6 November 2025

Agent replied · 31 May 2026

Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.

5/5

Trustpilot

I cannot fault the service provided by…

I cannot fault the service provided by Chris Fairclough at Jackson-Stops Dorking and Mr King at the Reigate office. They dealt with the sale of our late Uncle's house in a compassionate and professional way. They gave sensible and accurate advice based on an excellent knowledge of the local area. They showed a genuine interest in the house which was a very much loved family home. Nothing was too much trouble for any members of staff. Viewings and offers were beyond our expectations. We have already recommended them and will continue to do so.

Mrs · 19 September 2021

Agent replied · 13 June 2024

Dear Mrs Woodcock, thank you for taking the time to write such a kind review, highlighting the knowledge, professionalism and human touch to the service you received from our Dorking branch. Best wishes from us all at Jackson-Stops.

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